Bayside Of Poquoson Health And Rehab
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1 Vantage Drive, Poquoson, VA 23662
For more information about senior living options: (844) 490-3973
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Reviewers describe Bayside as a small, home-like facility with friendly and compassionate staff. The nursing staff are caring and kind, treating residents with dignity and compassion. The rehab department is praised as awesome, with residents progressing toward meaningful quality of life. New management is warm, knowledgeable, and has helped turn the facility around. The building is clean, well-maintained, and has undergone upgrades. Families feel their loved ones are in good hands and staff go the extra mile to provide comfort. Residents are treated like family, and the environment feels welcoming and positive. Several reviewers describe the staff as exquisite, friendly, and kind-hearted.
The staff forgot to send her transfer chair, several medications (including Dilaudid), a blanket, and other personal items when returning home. Raw chicken was served, there was no hot water, and the food was described as awful. Most staff don't care, and the reviewer wouldn't even allow their dog to stay there. The facility was accused of killing a resident, implying a severe failure of care. The facility billed for services not received and staff didn't know she was coming. The on-site physical therapy didn't know how to treat a broken hip, and the patient sat in diapers for hours. The management has changed frequently, with multiple directors in a short period, indicating serious issues.Bayside of Poquoson Health and Rehab is a facility that draws a wide range of opinions from families who entrust their loved ones to its care. One account describes a 99-year-old mother-in-law who stayed for five days through a hospice respite program. The family's experience began with a series of disorganized handoffs: the transport team forgot to send her personal transfer chair, several medications (including a highly controlled Dilaudid), a blanket, and other small items. The same story notes that during the stay, the resident fell and sustained back injuries and skin tears, and the family had to drive one and a half hours each way twice to manage care and logistics from Gloucester to Poquoson. This account culminates in a strong admonition to others considering the facility, urging prospective residents and families to visit in person and observe for themselves.
In contrast to that distressing episode, other reviewers paint Bayside as a warm, people-centered place. A number of families speak highly of the staff, describing them as friendly, compassionate, and genuinely caring. Several testimonials emphasize the small, home-like atmosphere and the sense that residents are treated like family. One reviewer recounts a father's time in the facility where nurses and a physical therapist regularly walked by, offering comforting words, hugs, and reassurance during a difficult period. Another account highlights how staff members - nurses, aides, and therapists - took time to notice a family's distress and respond with care, ultimately helping the resident transition with dignity during hospice care. These stories emphasize human connection, empathy, and a supportive, accessible team.
But the reviews also include troubling and pointed criticisms. Some families report serious lapses in care and communication. One review describes raw chicken served and no hot water, while others claim that the facility has been through multiple directors in a short span, with billing confusion and unresolved issues about services rendered. Allegations include a resident sitting in diapers for hours and food restrictions not being honored. A particularly negative post claims billing for services not received, and references to systemic issues, including the involvement of contractors and financial disarray. Some reviews go further, describing experiences that left families feeling that staff did not consistently prioritize patient comfort or safety. A few accounts express strong dissatisfaction with end-of-life care, including memories of a resident deteriorating in ways that the family felt were not adequately addressed, though others do acknowledge dignified and compassionate care in hospice contexts.
Amid the mixed reviews, several messages focus on management and program quality, noting both progress and ongoing challenges. A recurring theme is leadership turnover: reviews describe multiple executive directors in rapid succession and insinuate that such turnover contributed to inconsistencies in care and operations. Yet there are also voices that acknowledge improvement under new management. Phrases like "the new management team here at Bayside are absolutely amazing" and "Bayside has turned around compared to previous reviews" appear several times, paired with observations that the rehab department is strong, residents are progressing, and upgrades to the building and campus have occurred. In these accounts, the facility's commitment to becoming a better place for residents and families is evident, with staff described as reliable, collaborative, and future-oriented.
Hospice and end-of-life experiences show a mix of tenderness and practical concerns. Some reviewers credit Bayside staff with supporting families through difficult transitions, noting that nurses regularly engaged in meaningful conversations, ensured residents remained clean and comfortable, and provided interactions that preserved dignity. Others describe the emotional toll of a loved one's passing at the facility, yet still credit staff for compassion and attentive care during those final days. A few families specifically highlight the role of patient advocates and the significance of attentive communication and planning as crucial elements of the hospice experience at Bayside.
Taken together, the collection of reviews presents a nuanced portrait. Bayside of Poquoson Health and Rehab appears to be a place where many residents and families experience genuine warmth, dignity, and attentive care from a large portion of the staff. The building is often described as clean and welcoming, and the people who work there are frequently praised for their kindness, teamwork, and willingness to go the extra mile. At the same time, there are clearly serious concerns raised about operational gaps - from transport logistics and medication handling to food quality, hot water availability, and administrative consistency. Billing practices, director turnover, and communication issues are cited as recurring pain points by some families, sometimes with lasting frustration.
For anyone considering Bayside for themselves or a loved one, these reviews underscore the importance of a thorough, in-person visit to observe day-to-day operations, speak with frontline staff, and gauge how current leadership and processes align with your family's needs. It's clear that the facility has people who care deeply about the residents and who strive to create a compassionate, supportive environment, but it's equally clear that gaps in administration, communication, and safety have caused distress for certain families. The overarching message is that experiences can be highly variable, and prospective families should weigh personal observations and experiences from multiple sources, especially when planning hospice or long-term care arrangements.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newport News Williamsburg International (5 miles away) Norfolk International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bayside Of Poquoson Health And Rehab in Poquoson, VA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, allowing residents to maintain their personal grooming and style. Cable or satellite TV is available in each room, so residents can enjoy their favorite shows and movies. Community operated transportation is provided for easy access to nearby areas.
For those who enjoy technology, there is a computer center where residents can stay connected with loved ones or explore the online world. The dining room offers restaurant-style dining, providing delicious meals prepared by professional chefs. The fitness room allows residents to engage in physical activities and maintain their health and well-being.
The fully furnished rooms provide a comfortable living space for residents, while private bathrooms offer convenience and privacy. Housekeeping services ensure that the community remains clean and tidy at all times.
There are plenty of recreational options available as well. Residents can enjoy gaming in the gaming room or relax in the outdoor space such as the garden. For those who love reading, there is a small library offering a variety of books to choose from.
Bayside Of Poquoson Health And Rehab also provides various care services to meet the needs of its residents. With 24-hour call system and supervision, assistance with daily activities such as bathing and dressing is readily available. Medication management ensures that residents receive their medications on time.
The community also offers special dietary programs like diabetes diet for those with specific dietary restrictions. Transportation arrangement is provided both for non-medical purposes and also for doctor's appointments.
Residents can participate in planned daily activities or resident-run activities to keep themselves engaged and socialize with others. Fitness programs are available to help residents stay active and healthy, while concierge services cater to individual needs and preferences.
Conveniently located near cafes, pharmacies, physicians, restaurants, theaters, and hospitals, Bayside Of Poquoson Health And Rehab provides a vibrant and comfortable living environment for seniors looking for assisted living in Poquoson, VA.
Bayside Of Poquoson Health And Rehab is located at 1 Vantage Drive, Poquoson, VA 23662 in Poquoson city, Virginia
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