The Gardens At Warwick Forest in Newport News, VA

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The Gardens At Warwick Forest

The Gardens At Warwick Forest in Newport News, VA

1000 Old Denbeigh Boulevard, Newport News, VA 23602

For more information about senior living options: (844) 490-3973

1.9 from 16 reviews
5 stars
2
4 stars
0
3 stars
1
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4
1 stars
9

Skilled Nursing Facility

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    Overall Review of The Gardens At Warwick Forest

    Cons

    • pro The facility is badly run and poorly staffed, with rooms perpetually unclean, trash piled up, laundry undone, and beds unmade.
    • pro The staff are unresponsive and negligent, often ignoring call bells and taking hours to assist patients.
    • pro Residents are neglected and left in pain, sometimes sitting in hallways for hours.
    • pro Personal belongings can go missing or be mishandled, such as dentures and shoes being lost or not found.
    • pro Medications are administered haphazardly and are frequently running out.
    • pro Hygiene for residents is inadequate, with some not bathed properly and others smelling due to poor care.
    • pro Security is non-existent, allowing outsiders to walk in and pass through unchallenged.

    Review

    The Gardens at Warwick Forest in Newport News is best suited for families seeking short-term, post-acute rehabilitation where skilled therapy and nursing can drive a tangible recovery. The strongest, most credible benefit chain runs through the rehab wing: PT/OT teams that can push limbs and stabilize mobility, coupled with nurses who can provide dignified, professional care during a challenging recovery period. For families whose primary priority is functional improvement after surgery or illness, this facility can deliver real value when the rehabilitation professionals are in sync with the resident's goals. In quieter moments, the environment and on-site amenities - such as a church and a small bistro - offer a calm setting that can support a focused rehab course.

    Those who should consider alternatives are families whose loved one requires consistent, reliable daily care beyond therapy sessions. Across many reviews, the core problems are systemic: chronic understaffing, inconsistent communication between shifts, and staff who appear overwhelmed or unresponsive. The most troubling patterns involve aides not answering call buttons, laundry and cleanliness lapses, and medications or room notes left unaddressed for hours. When daily care and basic dignity, such as clean clothes, fresh bedding, and timely meals, become uncertain, the risk profile shifts dramatically. In long-term care or for residents with high daily care needs, Warwick Forest's deficits tend to overshadow any rehab gains.

    The key pros - high-quality rehab and certain caregiving professionals - do a partial offset against the main cons, but they do not erase them. When therapy teams are energized, patients experience meaningful progress and a sense that recovery is advancing. In contrast, the broader care environment can feel chaotic and under-resourced: missed calls, uneven cleanliness, and scattered accountability undermine trust and safety. The presence of quiet, well-kept public areas and on-site amenities can improve the stay, yet these strengths do not compensate for persistent lapses in routine care, such as dirty rooms, unreturned calls, or late meals. In short, the rehab advantage exists, but it does not compensate for the daily care gaps that many families must endure.

    Families should conduct a rigorous, hands-on evaluation before committing. Observe call-bell response times during a visit, and request to speak with both the rehab coordinator and the administrator about staffing levels and turnover. Inspect resident rooms for cleanliness, notice whether linens are changed and showers are offered regularly, and check for timely administration of medications and timely meal service. Talk to current residents and family members about consistency of staff, caregiving quality, and how complaints are handled. Note patterns such as missing personal items, unaddressed wounds, or neglectful behaviors, and demand transparent policies on incident reporting and accountability. These steps are essential to separate the rehab promise from the inconsistent daily experience.

    If a decision leans toward Warwick Forest, structure the arrangement with explicit expectations and safeguards. Seek a clear, written rehab plan with daily PT/OT schedules, along with a guarantee of regular nursing oversight and a direct line to a supervisor for urgent issues. Insist on a trial period with measurable goals, and require regular family updates. Ensure there is a robust visitation protocol that allows for direct observation of hygiene, meals, and mobility support. Most importantly, prepare for ongoing family involvement: secure a plan for regular check-ins, explicit escalation procedures for concerns, and assurances that resident dignity remains the priority, not merely the ability to "finish" a rehab program.

    Bottom line: The Gardens at Warwick Forest presents a bifurcated proposition. For post-acute rehab seekers who can leverage the therapy team and tolerate a less-than-perfect care environment on non-therapy days, there is potential for meaningful recovery. For anyone dependent on consistent, high-quality daily care, safety, and cleanliness - long-term residents or those with complex needs - alternatives deserve serious consideration. The facility's rehab strengths are real, but they cannot reliably compensate for systemic care gaps that disrupt daily life, attention to comfort, and resident dignity. Families should proceed only with explicit safeguards, or otherwise prioritize communities with stronger, more dependable general care and proof of sustained, well-staffed operations.

    Features

    Housing

    • 209 resident community capacity 209 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Newport News Williamsburg International (1 miles away) Newport News Williamsburg International (1 miles away)
    • Norfolk International (24 miles away) Norfolk International (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Videos

    Nearby Places of Interest

    Hospitals

    • Mih Bon Secours Gift S (0.3 miles)
    • Mary Immaculate Hospital Nursing (0.3 miles)
    • Mary Immaculate Hospital (2.5 miles)
    • McDonald Army Health Center (3.8 miles)
    • Riverside Regional Medical Center Employee Health (5.9 miles)
    • Riverside Regional Medical Center (5.9 miles)

    Physicians

    • Curtis W R Scott Jr MD (0.3 miles)
    • Daniel Lee Medical Group (0.4 miles)
    • Patrick Henry Family Medicine (0.5 miles)
    • Riverside Internal Medicine Of Denbigh (0.9 miles)
    • Patriot Primary Care (2.5 miles)
    • Dr McQuain (2.6 miles)
    • TPMG (2.6 miles)

    Pharmacies

    • Walgreens (0.9 miles)
    • Good Neighbor Pharmacy (2.3 miles)
    • Walgreens (2.6 miles)
    • Rite Aid (2.6 miles)
    • Rite Aid (2.6 miles)
    • Kroger Pharmacy (2.6 miles)
    • CVS Pharmacy (2.7 miles)

    Transportation

    • Newport News/Williamsburg International Airport (PHF) (1.2 miles)
    • Felker Army Air Field (FAF) (5.6 miles)

    Cafes

    • Panera Bread (1.3 miles)
    • Starbucks (2.8 miles)
    • Starbucks (3.1 miles)
    • Starbucks (3.2 miles)
    • Panera Bread (5.6 miles)

    Restaurants

    • Golden Corral (1.7 miles)
    • Cracker Barrel (2.4 miles)
    • Cheddar's Scratch Kitchen (2.5 miles)
    • TGI Friday's (2.9 miles)
    • Panda Express (3.1 miles)
    • P.F. Chang's China Bistro (3.1 miles)
    • Second Street American Bistro (3.1 miles)

    Places of Worship

    • Warwick United Church of Christ (5.3 miles)

    Parks

    • Yorktown Battlefield (5.8 miles)
    • Gloucester Point Beach Park (6.9 miles)

    Theaters

    • AMC Hampton Towne Centre 24 (7.5 miles)

    Frequently Asked Questions

    Where is The Gardens At Warwick Forest?

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