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James River Convalescent Cente in Newport News, VA

James River Convalescent Cente is a nursing home community in Newport News, VA.

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James River Convalescent Cente in Newport News, VA

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James River Convalescent Cente James River Convalescent Cente

540 Aberthaw Avenue, Newport News, VA 23601

For more information about senior living options: (866) 208-4318

3.8 from 78 reviews
5 stars
46
4 stars
6
3 stars
5
2 stars
4
1 stars
17

Overall Review of James River Convalescent Cente

differentiator 14 reviews mention this

Rehab and therapy support stands out

Residents frequently mention physical therapy and rehab getting them back on their feet.

A substantial number of reviewers describe strong outcomes from rehab and therapy, including getting mobile again and working toward walking and discharge goals. Several also single out specific therapy staff for kindness, patience, and follow-through. Some families, however, report gaps such as limited therapy for certain needs, and concerns that falls or delayed support affected progress.

common 22 reviews mention this

Staff communication and responsiveness vary

Many reviewers say staff were kind, helpful, and responsive to questions and requests.

Across the reviews, many residents and family members describe nurses and aides as supportive—listening to needs, helping with day-to-day care, and keeping families informed. A number of people also praise managers and designated staff for coordinating care and making visits or transitions feel easier. At the same time, some reviewers describe frustrating experiences such as delays, incomplete follow-through on requests, or unprofessional conduct depending on shift or staffing coverage.

caveat 10 reviews mention this

Food quality and service concerns

Food quality and serving temperature are recurring sources of complaint.

Some reviewers say the food was good and that meals met their expectations, and at least one mentions snacks being available. Other reviews go much further, describing food that is cold, poorly prepared, or served in a way that leaves residents without enough help during meals. The experience appears inconsistent, especially for residents who rely on staff for feeding or assistance.

caveat 9 reviews mention this

Care quality and cleanliness mixed

Cleanliness, odor, and daily care coverage come up as concerns for some residents.

Several reviews describe a clean, well-kept building and praise staff for treating residents with dignity and keeping rooms in good condition. Other reviewers report serious problems, including unpleasant odors, dirty rooms, and pest-related issues, alongside concerns about whether residents receive timely assistance with changing, feeding, or getting out of bed. A few also mention that staffing shortages or shift differences affect how consistently residents are checked and supported.

common 6 reviews mention this

Activities and daily routine help

Reviewers often mention activities as part of daily life.

Some reviewers say the community offers planned activities and that certain coordinators or events made the stay more enjoyable. A few families also describe faith and group outings as a positive change from what they saw elsewhere. Not every reviewer highlighted activities, and some notes suggest participation depends on the resident’s condition or mobility.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 154 resident community capacity 154 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Newport News Williamsburg International (7 miles away) Newport News Williamsburg International (7 miles away)
  • Norfolk International (17 miles away) Norfolk International (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (1.8 miles)
  • Health Mart Pharmacy (2 miles)
  • Walgreens (2.9 miles)
  • Good Neighbor Pharmacy (3.3 miles)
  • Riverside Pharmacy Services (3.5 miles)
  • Kroger Pharmacy (4 miles)

Physicians

  • Riverside Ob Gyn (0.9 miles)
  • Brentwood Family Practice (0.9 miles)
  • Moukalled Darine Dr Riverside Partners In Womens Health Warwick Newport News (2.5 miles)
  • Cardiovascular Center of Hampton Roads (2.6 miles)
  • Riverside Cardiology Specialists (2.6 miles)
  • Patient First - Hampton (2.8 miles)
  • Hampton University Proton Therapy Institute (3 miles)

Restaurants

  • Piccadilly (1.3 miles)
  • Crab Shack Seafood Restaurant (1.4 miles)
  • McDonald's (1.7 miles)
  • Tommy's Restaurant (1.8 miles)
  • McDonald's (2.3 miles)
  • Warwick Restaurant (2.8 miles)
  • Chick-Fil-A (2.9 miles)

Places of Worship

  • Sixth Mount Zion Baptist Temple (2 miles)
  • Warwick United Church of Christ (3 miles)

Hospitals

  • Riverside Regional Medical Center (2.5 miles)
  • Riverside Regional Medical Center Employee Health (2.6 miles)
  • Sentara CarePlex Hospital (3.9 miles)
  • Langley AFB Hospital (6.1 miles)

Theaters

  • AMC Hampton Towne Centre 24 (2.6 miles)

Cafes

  • Panera Bread (3 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.9 miles)

Transportation

  • Old Point Junction (3.5 miles)

Parks

  • Victory Park (4.2 miles)

Frequently Asked Questions

Where is James River Convalescent Cente?

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