James River Convalescent Cente

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James River Convalescent Cente James River Convalescent Cente

James River Convalescent Cente

540 Aberthaw Avenue, Newport News, VA 23601

For more information about senior living options: (844) 490-3973

2.4 from 13 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro One reviewer noted that the activities coordinator truly enjoys interacting with the patients, making the activities a highlight of their stay.
  • pro A family member observed that the nursing staff at James River Convalescent and Rehabilitation Center were very nice, helpful, and informative.
  • pro Another review mentioned that the physical therapy department was trying hard to assist residents in their recovery.
  • pro A resident's brother reported a clean and neat environment during his visits, indicating that the facility maintains a certain level of hygiene.
  • pro Multiple reviewers appreciated that some staff members were cooperative and friendly despite some challenges within the facility.

Cons

  • pro The staff frequently ignores residents' basic needs, such as changing them when necessary.
  • pro Food served to the residents is of poor quality, often cold and inedible.
  • pro Hygiene standards are extremely low, with filthy rooms and unsanitary conditions reported.
  • pro Communication from staff regarding patients' care is inadequate and often nonexistent.
  • pro Residents who need assistance are left without help, relying on visitors for basic caregiving tasks.
  • pro There are reports of neglectful behavior from staff, including missed medication doses and failure to address falls or injuries properly.
  • pro Potential residents are misled during tours about the actual living conditions in the facility.
  • pro Staff were observed spending excessive time socializing rather than attending to patients' needs.
  • pro There is a lack of engagement and activities for residents, ignoring their emotional and physical well-being.
  • pro The building is old and poorly maintained, contributing to an overall unpleasant environment for residents.

Review

The accounts shared by visitors and family members regarding the James River Convalescent and Rehabilitation Center paint a deeply concerning picture of life within its walls. While some residents may experience a degree of care, as highlighted in certain positive reviews, there is a troubling trend that suggests the facility suffers from systemic issues affecting the quality of care provided to its residents. Many narratives reveal troubling conditions ranging from neglectful staffing practices to unsanitary environments, raising red flags for potential residents and their families.

One recurrent theme across various reviews is the apparent neglect exhibited by staff towards residents' basic needs. Numerous individuals recounted alarming instances where residents were left unattended for extended periods, especially those requiring assistance with personal hygiene. Visitors described scenes where certified nursing assistants (CNAs) seemed indifferent to the plight of patients who expressed discomfort or urgency. In several cases, family members reported having to intervene directly when staff failed to respond adequately to calls for assistance, creating an environment where visitors felt pressured into taking on caregiving roles themselves. The emotional toll this takes on loved ones cannot be overstated; it leads to feelings of helplessness and frustration in witnessing their family members suffer due to inadequate attention from trained caregivers.

Food quality emerged as another significant concern among reviewers. Many described mealtimes as a disappointing affair characterized by cold, poorly prepared food lacking nutritional value. Residents often went hungry not only because meals were subpar but also due to delayed service or neglected orders—issues that stirred concerns about dietary health and overall well-being. Such negligence may further deteriorate physical health for vulnerable elderly individuals who already face substantial challenges in maintaining proper nutrition.

Sanitation at the facility has also been questioned vehemently through various accounts, with several visitors reporting unsatisfactory cleanliness standards throughout the premises. One resident mentioned how shower curtains appeared disgusting upon arrival, suggesting a lack of attention towards maintaining hygienic living spaces. Furthermore, reviewers noted incidents involving cockroaches within patient rooms—the very thought conjuring images of negligence that could lead to serious health implications for those living there.

While some reviews contained glimmers of hope regarding individual staff members’ efforts—highlighting friendly interactions between caregivers and patients—these positive experiences seemed overshadowed by broader institutional issues such as understaffing or inadequate training for personnel dealing specifically with more complex patient needs like dementia care. Some reports mentioned that while staff was friendly and eager to assist when engaged—often appearing overburdened—it became evident that they were simply unable or ill-equipped to provide comprehensive care consistently.

Perhaps one of the most troubling aspects brought forth in these testimonials is a noticeable disparity between public perceptions crafted during tours versus lived reality inside the facility itself. Potential new residents are often presented with idealized views that do not reflect true conditions experienced once inside those walls—a misrepresentation that can lead families into making uninformed decisions about their loved ones’ futures in seeking medical support or long-term care options.

In conclusion, numerous first-hand experiences leave readers feeling unsettled about the state of care provided at James River Convalescent and Rehabilitation Center—a place meant to offer compassion and rehabilitation but instead met with disturbing accounts pointing towards negligence across multiple facets: inadequate staffing levels resulting in significant gaps in resident care, food service issues leading toward malnutrition risks among patients, sanitation failures risking inhabitants’ health further down the line—all coupled together under an overarching theme questioning whether this facility can truly uphold its commitment toward humane treatment following years marked by accumulated suffering endured within its confines.

Features

Housing

  • 154 resident community capacity 154 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Newport News Williamsburg International (7 miles away) Newport News Williamsburg International (7 miles away)
  • Norfolk International (17 miles away) Norfolk International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The James River Convalescent Center in Newport News, VA is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The center features a beauty salon where residents can pamper themselves and a fully furnished living space for their comfort. They can enjoy watching their favorite shows on cable or satellite TV in their private rooms or gather with friends in the gaming room.

Transportation is conveniently available for non-medical purposes as well as for doctor's appointments, ensuring that residents can easily access the services they need. The community also provides move-in coordination assistance to make the transition smooth for new residents.

Delicious and nutritious meals are served daily in the restaurant-style dining room, catering to special dietary restrictions. For those who prefer cooking their own meals, there is a kitchenette available. Additionally, housekeeping services ensure that the living spaces are consistently tidy.

The James River Convalescent Center boasts various recreational facilities such as a fitness room for physical activities and a small library for leisurely reading. Outdoor space and gardens provide an inviting atmosphere for relaxation and enjoyment of nature. There is also a wellness center where residents can focus on maintaining their mental and physical well-being.

In terms of care services, 24-hour supervision and call systems are in place to ensure safety at all times. Trained staff assist with daily living activities such as bathing, dressing, and transfers. Medication management helps residents stay on top of their prescriptions, while diabetes diets cater to specific nutritional needs.

Residents can engage in numerous activities organized by the community or participate in resident-run initiatives. Fitness programs cater to various levels of ability, and planned day trips offer opportunities for exploration beyond the community's walls. Concierge services are available to provide additional support.

The James River Convalescent Center enjoys proximity to several amenities outside its premises, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to a variety of services and recreational opportunities nearby.

Overall, the James River Convalescent Center offers a comprehensive range of amenities and care services in a friendly and inviting environment, providing its residents with a fulfilling assisted living experience.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (1.8 miles)
  • Health Mart Pharmacy (2 miles)
  • Walgreens (2.9 miles)
  • Good Neighbor Pharmacy (3.3 miles)
  • Riverside Pharmacy Services (3.5 miles)
  • Kroger Pharmacy (4 miles)

Physicians

  • Riverside Ob Gyn (0.9 miles)
  • Brentwood Family Practice (0.9 miles)
  • Moukalled Darine Dr Riverside Partners In Womens Health Warwick Newport News (2.5 miles)
  • Cardiovascular Center of Hampton Roads (2.6 miles)
  • Riverside Cardiology Specialists (2.6 miles)
  • Patient First - Hampton (2.8 miles)
  • Hampton University Proton Therapy Institute (3 miles)

Restaurants

  • Piccadilly (1.3 miles)
  • Crab Shack Seafood Restaurant (1.4 miles)
  • McDonald's (1.7 miles)
  • Tommy's Restaurant (1.8 miles)
  • McDonald's (2.3 miles)
  • Warwick Restaurant (2.8 miles)
  • Chick-Fil-A (2.9 miles)

Places of Worship

  • Sixth Mount Zion Baptist Temple (2 miles)
  • Warwick United Church of Christ (3 miles)

Hospitals

  • Riverside Regional Medical Center (2.5 miles)
  • Riverside Regional Medical Center Employee Health (2.6 miles)
  • Sentara CarePlex Hospital (3.9 miles)
  • Langley AFB Hospital (6.1 miles)

Theaters

  • AMC Hampton Towne Centre 24 (2.6 miles)

Cafes

  • Panera Bread (3 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.9 miles)

Transportation

  • Old Point Junction (3.5 miles)

Parks

  • Victory Park (4.2 miles)

Frequently Asked Questions

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