Northampton Convalescent And Rehabilitation Center

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Northampton Convalescent And Rehabilitation Center Northampton Convalescent And Rehabilitation Center Northampton Convalescent And Rehabilitation Center Northampton Convalescent And Rehabilitation Center

Northampton Convalescent And Rehabilitation Center

1028 Topping Lane, Hampton, VA 23666

For more information about senior living options: (844) 490-3973

2.7 from 12 reviews
5 stars
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4 stars
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3 stars
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5

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at the facility were described as friendly and helpful, with specific appreciation for individuals like Shawn, Tamaro, Tanieka, and Amber.
  • pro Many patients experienced significant progress in their rehabilitation, becoming more mobile within a short period of time.
  • pro The facilities were generally noted to be clean and well-maintained, contributing to a pleasant environment for recovery.
  • pro Patients enjoyed the quality of the food provided, with many meals being hot, plentiful, and satisfying.
  • pro Physical therapy (PT) and occupational therapy (OT) staff received commendations for their supportive and effective assistance during recovery.
  • pro The organization offered Zoom conference calls to keep families connected with their relatives in care, which was appreciated by family members.
  • pro Community activities happening daily helped improve the overall experience for residents during their stay.
  • pro Some reviewers expressed a willingness to return to the facility in the future if needed due to their positive experiences.

Cons

  • pro The staff at the facility was extremely rude upon arrival, making a patient feel unwelcome during a painful time.
  • pro There was inadequate availability of basic care items, such as bedside toilets and bedpans, leading to uncomfortable situations for patients.
  • pro Staff members were slow to respond to calls for help, affecting the quality of care received by patients.
  • pro Communication issues arose regarding discharge procedures, leaving families frustrated and confused about their loved ones' status.
  • pro The food served was inconsistent in quality, with some meals being described as horrible.
  • pro There were serious concerns about medication management, including discontinuation without notifying patients or their doctors.
  • pro Patients reported not being closely monitored, leading to multiple falls and injuries without proper notification to family members.
  • pro The overall atmosphere of the facility felt unwelcoming and cold, contributing to a negative experience for both residents and their families.

Review

The reviews of various rehabilitation and convalescent facilities depict a spectrum of experiences, reflecting the complex nature of care provided in such environments. On one hand, there are several positive accounts emphasizing the competence and compassion of the staff, alongside clean facilities and adequate therapy programs. For example, one reviewer noted that their mother was able to regain mobility within just two weeks with the help of a walker and credited the attentive staff for her progress. They highlighted the cleanliness of the facility and expressed satisfaction with the quality and quantity of meals served, although they pointed out some delays in response times when help was requested. Such experiences suggest that many staff members are dedicated to providing quality care, which is essential for patients recovering from surgery or other health issues.

Conversely, a number of reviews convey deeply troubling experiences that raise significant concerns about patient care at these facilities. One individual described an alarming encounter where their needs were met with rudeness from initial staff members upon admission after surgery. This review detailed a painful ordeal regarding basic personal care needs that were not addressed adequately by the nursing staff. The account emphasizes a critical lack of empathy and professionalism among certain members of the team, pointing to a dire need for improvement in training to handle vulnerable patients sensitively.

Another recurring theme across several reviews is communication—or rather, its notable absence—which has led to dissatisfaction among families trying to understand their loved ones’ treatment plans. Multiple reviewers expressed frustration over instances where medications were mishandled or discontinued without proper consultation with primary care physicians. A particular review highlighted an incident involving excessive insulin administration leading to hospitalization, demonstrating severe neglect that could have had catastrophic consequences. The sentiment of feeling unheard by management resonated throughout different accounts; individuals recounted difficulties in obtaining timely responses from staff when trying to voice concerns about their relatives' well-being.

Moreover, some reviews indicate struggles with infrastructural support during rehabilitation stays. Although there were mentions of social activities available within the facilities aimed at promoting community engagement among residents, not all offered adequate resources like bedside toilets or walkers when needed urgently—situations inherently frustrating for patients recovering from surgery or physical ailments. Inadequate attention toward such basic requirements only exacerbates feelings of vulnerability that patients commonly experience during rehabilitation stints.

Food quality also emerged as a point of contention among reviewers—the opinions varied widely from satisfactory meals to outright disdain for what was served. While some appreciated hot meals presented well enough during meal times, others condemned them as subpar given expectations around nutritional considerations for recovering residents—particularly those managing chronic conditions like diabetes.

In sum, these collected narratives present an intricate picture fraught with contrasts: commendable acts amidst glaring deficiencies within healthcare facilities responsible for rehabilitating individuals during some of their most challenging moments post-illness or injury. While sincere efforts exist amongst certain staff members dedicated to providing compassionate service characterized by warmth and professional expertise—issues regarding systemic failures in management oversight and fundamental caregiving practices present substantial barriers that tarnish overall perceptions held by former patients and family members alike. The urgent call for reform resonates through these testimonials as prospective residents seek environments rooted in respectability deserving of trust during vulnerable phases in life—a responsibility formidable yet vital for fostering patient recovery beyond mere clinical metrics.

Features

Housing

  • 70 resident community capacity 70 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Newport News Williamsburg International (7 miles away) Newport News Williamsburg International (7 miles away)
  • Norfolk International (16 miles away) Norfolk International (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Northampton Convalescent and Rehabilitation Center in Hampton, VA is a premier assisted living community that offers a wide array of amenities and care services to its residents. At this center, residents can enjoy the convenience of a beauty salon, cable or satellite TV, community-operated transportation, and a computer center.

The dining room offers restaurant-style dining with special dietary restrictions considered. The fully furnished rooms feature private bathrooms, kitchenettes, and access to Wi-Fi/high-speed internet. Housekeeping services are provided to ensure a clean and comfortable living environment.

For recreational activities, residents have access to a fitness room, gaming room, small library, and outdoor spaces such as gardens. Planned day trips and resident-run activities keep residents engaged and entertained. Concierge services are also available to help with any additional needs or requests.

Care services at the Northampton Convalescent and Rehabilitation Center include 24-hour call system for emergencies, 24-hour supervision for safety, assistance with activities of daily living such as bathing and dressing, assistance with transfers for those with mobility issues, medication management, and mental wellness programs.

Transportation arrangement is provided for non-medical purposes as well as transportation to doctors' appointments. The wellness center offers fitness programs to promote physical health.

In terms of nearby amenities, there are two cafes nearby for socializing or relaxing outings. Residents can also enjoy the outdoors at the nearby parks. Access to pharmacies ensures that medications can be easily obtained. Numerous physicians are available in the area for healthcare needs. Several restaurants offer diverse dining options while theaters provide opportunities for entertainment. Additionally, there are hospitals nearby in case of medical emergencies.

Overall, the Northampton Convalescent and Rehabilitation Center provides an inviting and supportive environment where residents can maintain their independence while receiving personalized care according to their individual needs.

Nearby Places of Interest

Places of Worship

  • Sixth Mount Zion Baptist Temple (1 miles)
  • Warwick United Church of Christ (3.1 miles)

Restaurants

  • McDonald's (1 miles)
  • Tommy's Restaurant (1.1 miles)
  • McDonald's (1.2 miles)
  • Chick-Fil-A (1.7 miles)
  • Piccadilly (1.7 miles)
  • Sonic Drive-In (2 miles)
  • Bar Louie - Hampton (2.2 miles)

Pharmacies

  • Health Mart Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (2.1 miles)
  • Kroger Pharmacy (2.7 miles)
  • Walgreens (3 miles)
  • Riverside Pharmacy Services (3.1 miles)
  • Good Neighbor Pharmacy (3.9 miles)

Theaters

  • AMC Hampton Towne Centre 24 (1.3 miles)

Physicians

  • Riverside Ob Gyn (1.4 miles)
  • Brentwood Family Practice (1.4 miles)
  • Patient First - Hampton (1.5 miles)
  • Hampton University Proton Therapy Institute (1.6 miles)
  • Pka Vascular Access Center (1.7 miles)
  • Plastic Surgery Center of Hampton Roads (1.7 miles)
  • Tidewater Orthpaedic Associates (1.7 miles)

Hospitals

  • Sentara CarePlex Hospital (2.5 miles)
  • Riverside Regional Medical Center (3.1 miles)
  • Riverside Regional Medical Center Employee Health (3.1 miles)
  • Langley AFB Hospital (4.6 miles)

Cafes

  • Panera Bread (3.6 miles)
  • Starbucks (4.5 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.2 miles)
  • Starbucks (5.4 miles)

Transportation

  • Old Point Junction (3.9 miles)

Parks

  • Victory Park (4.7 miles)

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