Tender Care Adult Residence is an assisted living community in Hampton, VA.
Information last verified:
1616 Todds Lane, Hampton, VA 23666
For more information about senior living options: (866) 208-4318
4.3 from 111 reviews
5 stars
83
4 stars
10
3 stars
4
2 stars
1
1 stars
13
Overall Review of Tender Care Adult Residence
caveat3 reviews mention this
Bed bugs raise serious concerns
Some residents and families report bed bugs and related sanitation breakdowns.
A small group of reviewers specifically call out bed bugs in the memory care setting, including one claim that residents were returned to the same room without fumigation. These comments are strongly negative and repeat the same core problem rather than describing a one-off issue. If you’re touring, residents suggest paying close attention to cleanliness and pest-control practices.
caveat2 reviews mention this
Billing and pricing feel confusing
Several reviews describe billing problems and unexpected fees.
Two reviewers raise concerns about charges that didn’t match what they agreed to, including late fees and incorrect pricing appearing on bills. Another review also describes ongoing charges after a loved one passed and notes the need to remove belongings promptly. Together, these comments suggest families should review invoices carefully and confirm changes in writing.
caveat3 reviews mention this
Bathing and hygiene needs attention
Some residents weren’t receiving the hygiene support families expected.
One reviewer says bathing wasn’t happening daily as expected and describes bathing only twice weekly, linking this to repeated UTI concerns. Another comment says care seemed inadequate with changing routines, and a separate review describes a lack of dignity-focused care for people in memory care. These themes point to hygiene and scheduled personal care as an area to discuss during tours.
common15 reviews mention this
Clean facility and housekeeping stand out
Many reviewers mention cleanliness as a clear positive.
Multiple residents and families describe the facility as clean, neat, and well maintained, including praise for housekeeping keeping rooms tidy. Even in generally positive reviews, cleanliness is often paired with comfort and welcoming surroundings. There are also a few sharply negative cleanliness reports, so it’s worth asking what protocols are used and what has changed over time.
common26 reviews mention this
Staff warmth and responsiveness are repeated
Staff kindness and helpfulness are commonly mentioned in reviews.
Across many reviews, families describe caregivers as compassionate, patient, and friendly, with specific praise for aides, nurses, and front-desk support. Reviewers also mention that staff make time to answer questions, help during move-in or outings, and support personal care. While there are also harsh criticisms of staffing in a few reviews, the dominant tone is that residents receive attentive, people-focused care.
common1 reviews mention this
Close to medical and everyday stops
Nearby services include physician offices, pharmacies, and common retail options.
Reviewers mention access to daily needs and medical options through nearby businesses. The location includes quick access to physician offices and pharmacies, plus common restaurants and other services within a short drive. This can make it easier for family members to support appointments and errands.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
7 resident community capacity
Types of Care
Assisted Living
Board and Care Home
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Newport News Williamsburg International (8 miles away)
Norfolk International (15 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Patient First - Hampton (0.3 miles)
Family Practice of Hampton Roads (1.1 miles)
TPMG Hampton Family Practice (1.1 miles)
Wagner Macula & Retina Center (1.2 miles)
Hampton University Proton Therapy Institute (1.2 miles)
Plastic Surgery Center of Hampton Roads (1.4 miles)
Tidewater Orthpaedic Associates (1.4 miles)
Restaurants
Chick-Fil-A (0.5 miles)
Sonic Drive-In (0.7 miles)
Tommy's Restaurant (0.8 miles)
Bar Louie - Hampton (1 miles)
McDonald's (1.1 miles)
Chicken Salad Chick (1.2 miles)
Chick-Fil-A (1.3 miles)
Places of Worship
Sixth Mount Zion Baptist Temple (0.5 miles)
Warwick United Church of Christ (4.3 miles)
Pharmacies
Health Mart Pharmacy (0.7 miles)
Kroger Pharmacy (1.5 miles)
Walgreens (2.4 miles)
CVS Pharmacy (3.3 miles)
Rite Aid (3.6 miles)
Langley AFB Satellite Pharmacy (3.7 miles)
Langley Hospital Pharmacy (3.8 miles)
Hospitals
Sentara CarePlex Hospital (1.7 miles)
Langley AFB Hospital (3.8 miles)
Riverside Regional Medical Center (4.3 miles)
Riverside Regional Medical Center Employee Health (4.3 miles)
Assisted living for adults with disabilities has transformed to provide personalized care and support services aimed at improving residents' quality of life while balancing independence and assistance. However, low-income individuals often face challenges in affording these services, requiring navigation of various financial resources and advocacy for better policies and solutions.
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.
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7 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Newport News Williamsburg International (8 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Home-like atmosphere with friendly staff and cooperative management.
Comprehensive Supportive Living Arrangements for Adults with Disabilities
Funding and Affording Assisted Living: A Thorough Overview
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration