Coliseum Convalescent And Rehabilitation Center

Pros

• A family member expressed appreciation for the wonderful, attentive, and compassionate care provided by Coliseum Park nurses and CNAs during their loved one’s end-of-life care.
• The therapy program at Coliseum Convalescent and Rehabilitation Center left a participant feeling confident and comfortable about going home, thanks to the personable and attentive staff.
• The assistant administrator at Coliseum Convalescent was commended for her hands-on approach and timely responses to questions and concerns.
• Residents of Coliseum Park enjoyed planned activities such as bingo nights and church services, contributing to an engaging environment.
• Many reviews highlighted the cleanliness of the facility, with no cleanliness concerns noted.
• A participant's mother received amazing treatment at a facility over six years, enjoying various activities that kept her in good spirits.
• The lobby of Coliseum Convalescent and Rehabilitation Center was described as neat, inviting, and comfortable, enhancing the overall atmosphere for visitors.
• Staff members were frequently noted for being helpful, pleasant, friendly, and accommodating to family members' inquiries.

Cons

• There was a lot of inconsistency in the care at Coliseum Convalescent and Rehabilitation Center, with some nurses not seeming to care.
• The facility is understaffed, leading to inadequate patient care and delayed responses to resident needs.
• The food served at the facility is consistently described as horrible and unappetizing.
• There are cleanliness concerns, with reports of roaches and ants in the environment.
• A family member felt that the nursing staff acted as if they were annoyed when approached for assistance.
• Residents have experienced severe dehydration and malnutrition due to neglect in monitoring their care.
• The overall atmosphere of the facility is described as more hospital-like than welcoming or comforting.
• Complaints about poor attitude from staff, particularly from management who reportedly do not address concerns appropriately.
• The cleanliness of residents' rooms is considered subpar by multiple reviewers.

Review

The reviews of Coliseum Park and Coliseum Convalescent and Rehabilitation Center present a complex and multifaceted picture of the facilities, revealing a blend of commendable aspects alongside significant concerns. Many families express gratitude for the compassionate care provided by certain nurses and Certified Nursing Assistants (CNAs), particularly in instances involving end-of-life care, where some staff members have been described as wonderful, attentive, and genuinely caring. This highlights the ability of some team members to connect with residents on a personal level, offering support during emotionally challenging times.

However, despite these positive interactions, there are glaring inconsistencies in the quality of care that patients receive. Several reviewers noted discrepancies between individual staff performance; while some caregivers exhibit dedication and compassion, others seem indifferent or less engaged in their responsibilities. One family member pointed out the inconsistency among nurses' communication and overall attentiveness, which has contributed to feelings of uncertainty regarding their loved ones' well-being. Such mixed experiences create an environment where confidence can quickly waver depending on who is providing care at any given time.

The physical environment received mixed reviews as well. Some patrons appreciated the clean facilities and manicured landscaping that offered a welcoming appearance upon arrival; however, concerns about noise levels were raised due to shared rooms being situated along busy hallways where daily activities occur. The lack of proper accommodations for individual residents’ preferences—like private rooms versus shared spaces—was mentioned frequently as disappointing for those seeking a more peaceful living situation. Additionally, issues surrounding cleanliness emerged across various comments: while some found it acceptable or better than expected, others voiced dissatisfaction regarding specific areas.

Food service emerged as another critical area for improvement in both facilities. Many reviewers lamented not only poor meal options but also difficulties accommodating dietary restrictions. Complaints included unpalatable food choices being served often without additional options or alternatives available—one reviewer specifically noted that meals included sausages despite a dietary restriction against pork for their family member. This highlights a concerning pattern affecting resident satisfaction with basic nutritional needs being met.

Concerns about staff shortages have also lingered through numerous reviews. Complainants cited instances where understaffing resulted in inadequate care timelines and delayed responses to resident calls for assistance or concerns about their treatments—particularly alarming when dealing with vulnerable populations who require constant oversight based on their medical conditions. Moreover, several family members reported having difficulty reaching staff via phone calls; messages often went unanswered until later follow-ups took place.

Perhaps the most distressing sentiments were expressed by those facing severe grievances concerning neglectful treatment leading to unfortunate outcomes like malnutrition or dehydration resulting in hospitalizations—that is an indication of systemic issues within caregiving practices at these centers instead of isolated incidents among specific workers alone. A sense of urgency arises from these experiences prompting calls for broader institutional changes rather than merely addressing surface-level inadequacies related to staffing or resources allocation.

Overall, while Coliseum Park and Coliseum Convalescent and Rehabilitation Center provide moments of extraordinary compassion amongst select staff members who positively impact residents’ lives—the apparent variability in quality across numerous facets yields intricate challenges reflective not only on management but organizational culture inherent within skilled nursing facilities today requiring serious introspection if they wish to elevate service standards further imbuing dignity into each patient's experience throughout all phases of their stay there.

Physicians

• Family Practice of Hampton Roads (0.1 miles)
• TPMG Hampton Family Practice (0.1 miles)
• Wagner Macula & Retina Center (0.1 miles)
• Sentara Physical Medicine & Pain Management Specialists (0.6 miles)
• Hampton University Proton Therapy Institute (0.8 miles)
• Plastic Surgery Center of Hampton Roads (0.8 miles)
• Tidewater Orthpaedic Associates (0.8 miles)

Restaurants

• Chick-Fil-A (0.3 miles)
• Bar Louie - Hampton (0.4 miles)
• Chicken Salad Chick (0.6 miles)
• Sonic Drive-In (0.7 miles)
• Chick-Fil-A (0.9 miles)
• McDonald's (1.8 miles)
• Tommy's Restaurant (1.9 miles)

Hospitals

• Sentara CarePlex Hospital (0.6 miles)
• Langley AFB Hospital (2.8 miles)
• Riverside Regional Medical Center (4.9 miles)
• Riverside Regional Medical Center Employee Health (4.9 miles)

Pharmacies

• Kroger Pharmacy (0.8 miles)
• Health Mart Pharmacy (1.8 miles)
• Langley AFB Satellite Pharmacy (2.6 miles)
• Langley Hospital Pharmacy (2.8 miles)
• Walgreens (3.4 miles)
• Rite Aid (3.5 miles)
• CVS Pharmacy (3.9 miles)

Places of Worship

• Sixth Mount Zion Baptist Temple (1.6 miles)
• Warwick United Church of Christ (4.7 miles)

Theaters

• AMC Hampton Towne Centre 24 (1.7 miles)

Cafes

• Starbucks (2.6 miles)
• Panera Bread (5.4 miles)
• Starbucks (5.9 miles)
• Starbucks (6.1 miles)
• Starbucks (6.6 miles)

Transportation

• Old Point Junction (4.6 miles)

Parks

• Victory Park (5.5 miles)