2230 Executive Drive, Hampton, VA 23666
For more information about senior living options: (844) 490-3973
The facility is very clean, the food is awesome, and the staff are friendly and welcoming. The facility is a true gem in the area, with consistently kind, attentive, and genuinely caring staff who treat residents like family. The meals are made from scratch and far exceed expectations, and the level of care is excellent. The rehabilitation services are exceptional, with dedicated specialists who tailor care to each resident's needs. The environment feels calm and home-like, with a warm, inviting atmosphere and well-maintained surroundings. Staff communication with families is seamless, with updates provided regularly and questions answered promptly. The staff are loving, caring, and go above and beyond to ensure residents feel comfortable, respected, and well cared for.
They failed to provide basic care, including oral hygiene, grooming (hair, face, hands), and proper feeding. They continued to bill the family for months after the resident passed away. A staff member bought cigarettes for the resident despite hospital orders not to smoke and nicotine patches in use. They faced a persistent pest problem (roaches) with no adequate extermination observed. Residents were left sitting soiled for hours and medications were left unattended. There were serious lapses in medical oversight, such as skipped breathing treatments and poor monitoring of hydration and medications. Communication with families was poor, with long delays and unresponsiveness from staff. Several reviews claim the facility deteriorated after ownership changes, from a previously top-tier place to a much worse condition.Sentara Nursing Center Hampton is best suited for families seeking a rehab-forward model wrapped in a home-like atmosphere, where skilled therapy and a warm staff culture can translate into real gains for short-term recovery and steady, compassionate long-term care. The facility consistently earns praise for clean, comfortable spaces, generous meals, and staff who treat residents with genuine kindness. It is especially appropriate for those who want a strong therapy program - physical, occupational, and speech - delivering tangible progress, and for families who value frequent and clear communication from caregivers. In short, this community excels when recovery momentum and a welcoming daily experience are the top priorities.
That said, potential residents or families should consider alternatives if unwavering daily nursing oversight and flawless, day-to-day execution are non-negotiable. Several reviews raise caution flags about inconsistent nursing responsiveness, gaps in basic personal care, and problems with communication or follow-through on medical needs. Other concerns cited include pest issues and persistent maintenance or environmental problems. For a loved one who requires highly reliable, 24/7 oversight and zero tolerance for lapses in basic hygiene or safety, exploring comparable options with a more uniformly documented safety track record may be prudent.
The strongest positives - the top-tier rehab, the evident warmth of the staff, and the facility's clean, welcoming environment - often offset many concerns when recovery is the goal. Families frequently highlight how therapists tailor plans to individual goals and how nurses and aides form bonds that help residents feel seen and valued. The food and daily activities receive frequent praise, reinforcing a sense of normalcy and community that can accelerate morale and engagement during rehabilitation. When leadership and therapy teams align well, the center truly feels like a supportive partner in the recovery journey.
Nevertheless, the cons matter and should be weighed carefully. Occasional reports describe delayed call-bell responses and gaps in routine care, which can be distressing for families and dangerous for residents. Instances of pest problems, room conditions, or residents not receiving the intended diet raise red flags about operations that should be nonnegotiable in a care setting. Billing or administrative oversights - such as charges appearing after a resident's death - also undermine trust unless resolved promptly. Any family confronting these patterns should push for concrete assurances, ongoing monitoring, and transparent point-of-contact protocols before committing.
From a decision-making standpoint, Sentara Hampton shines for rehab-focused care with a human-centered culture, strong therapy outcomes, and a generally clean, respectful environment. It is less compelling for families who need consistent, flawless day-to-day nursing and ironclad operational reliability across all shifts. Prospective residents should pursue a candid, in-person assessment: request a meeting with the Director of Nursing, verify staffing levels on various shifts, review recent infection control and maintenance records, and ask for direct feedback from current residents and families. Plan a tour that includes observation of meal service, therapy sessions, and how staff respond to call bells.
In the end, Sentara Nursing Center Hampton is a strong contender for those prioritizing rehabilitation success within a caring, almost homelike setting. If sustained, safe, and attentive daily care is nonnegotiable, this facility requires careful vetting and explicit expectations set in advance. For families prepared to scrutinize operations closely and to insist on daily consistency alongside excellent therapy, the center offers a compelling path to meaningful recovery and genuine resident well-being. If critical red flags persist after due diligence, alternatives should be pursued without hesitation.
86 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newport News Williamsburg International (8 miles away) Norfolk International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sentara Nursing Center Hampton is an assisted living community located in the vibrant city of Hampton, VA. Our community offers a wide range of amenities and care services to ensure that residents enjoy a comfortable and fulfilling lifestyle.
For those looking to look and feel their best, we have a beauty salon where residents can receive professional haircuts and styling. Each resident can enjoy their favorite shows and movies with our cable or satellite TV service. Our community operated transportation makes it easy for residents to get around town for errands or social outings.
We understand the importance of technology, which is why we offer a computer center equipped with high-speed internet access for residents to stay connected with loved ones online. Our spacious dining room serves delicious meals prepared by our experienced culinary team in a restaurant-style setting. Residents can also take advantage of our kitchenette if they prefer to prepare their own snacks or drinks.
We provide various recreational spaces for residents to engage in activities they enjoy. Whether it's staying fit in our fitness room, playing games in our gaming room, or taking a stroll through our beautiful garden, there is something for everyone. Residents who enjoy reading can visit our small library filled with books for all interests.
At Sentara Nursing Center Hampton, we strive to meet the individual needs of each resident. Our 24-hour call system ensures that assistance is always available when needed. Our dedicated staff provides help with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure residents take their medications on time.
The well-being of our residents is a priority, which is why we provide mental wellness programs and special dietary accommodations including diabetes diets and other restrictions. Transportation arrangements are made for non-medical needs as well as doctor appointments.
In addition to our excellent amenities and care services, our location offers easy access to nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Come join our community at Sentara Nursing Center Hampton and experience a fulfilling and comfortable lifestyle in a warm and welcoming environment.
Sentara Nursing Center Hampton is located at 2230 Executive Drive, Hampton, VA 23666 in Newport News city, Virginia
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