Sentara Nursing Center Hampton

Pros

• A family member is well taken care of at the facility, with nice nurses and enjoyable food.
• One nurse at Hampton Health and Rehab has been really helpful and supportive.
• Sentara Nursing Center is clean, with nice rooms and proper hospital beds for residents.
• The staff at Sentara Nursing & Rehabilitation Center seem great, providing ample space for exercises and maintaining a good environment.
• Visitors find the facility nice and clean, with a pleasant atmosphere during their visits.
• Sentara provides a better experience compared to the previous facility where a resident was staying.

Cons

• The staff left the room and never returned to help her, resulting in the family member needing to provide assistance.
• Dirty items sat in the trashcan for 8 hours before being emptied by a staff member.
• The patient was never given water, and when dinner finally arrived, it was not suitable for her diet.
• Staff were slow to respond to the patient's needs and displayed indifference regarding dietary issues.
• Some property belonging to a resident was stolen, causing dissatisfaction with the facility's security.
• The atmosphere has become cold and unwelcoming compared to previous experiences at the facility.
• A patient's dirty clothes were neglected and piled on top of clean ones, leading to unpleasant odors.
• Staff seem pleasant but lack initiative and do not effectively communicate with one another regarding patient care.
• There are complaints about inadequate follow-through on issues by both social services and nursing staff.
• Overall dissatisfaction with care leads reviewers to refrain from recommending the facility.

Review

The experiences of families with nursing and rehabilitation facilities vary considerably, showcasing a wide spectrum of quality in care and services. Some families express deep satisfaction with the care their loved ones receive, highlighting attentive staff and responsive communication. One family member noted how well their relative has been cared for at a particular facility over the course of more than a year, pointing out that the nurses are kind and the resident enjoys the food provided. Despite some reluctance on the part of the resident to participate in activities, it is clear that staff members actively encourage engagement and make an effort to include residents in various programs.

In contrast, another review reveals a starkly negative experience recounted by a spouse concerning their partner’s rehabilitation stay. From day one, issues emerged regarding both hygiene and dietary needs. The lack of support from staff when assistance was required created distressing situations. The spouse's intervention was necessary for even basic needs like bathroom trips, while delays in disposal of waste items contributed to feelings of neglect. Furthermore, critical mistakes were made regarding medication administration—attempts to give insulin multiple times within a few hours raised serious concerns about patient safety. This family's experience serves as a cautionary tale for those considering rehabilitation services.

A different family report indicated mixed feelings about Hampton Health and Rehab, where their mother resides. While some nursing staff displayed commendable dedication and helpfulness, discontent arose from incidents involving theft and property mismanagement that eroded trust in the facility's capability to safeguard residents' belongings. Their reflections point to previous times when the food quality was high and activity options were abundant but lament changes post-COVID-19 that have led to reduced interactions between staff and residents—a significant decline from what had once been perceived as a warm atmosphere.

Sentara Nursing Center has received generally favorable reviews regarding its cleanliness and physical setting compared to other facilities mentioned. Visitors praised its hygienic conditions—shiny floors free of litter—and spacious rooms equipped with real hospital beds instead of less comfortable alternatives found elsewhere. Many described pleasant encounters with staff members who seemed approachable and professional; this degree of cleanliness combined with competent support creates an environment seen as suitable for potential future stays.

Conversely, there are stories where cleanliness did not translate into adequate care or accountability among staff at other facilities. A relative recounts visiting their bed-ridden father only to find him inadequately dressed in an uncomfortably hot room without any immediate explanation for both conditions from nursing personnel present at that time. The weeks following revealed further inconsistencies; dirty clothes piled atop clean attire indicated neglectful oversight by nursing staff regarding laundry responsibilities—a core aspect of maintaining individual dignity for patients.

Ultimately, these diverse experiences underline critical takeaways about varying standards across nursing homes and rehabilitation centers—from active engagement levels on behalf of caregivers to fundamental aspects such as hygiene practices—and they accentuate informed decision-making essential for selecting appropriate facilities akin to one's unique circumstances or health requirements. Families navigating these challenges need detailed insights into specific establishments through shared narratives so they can advocate effectively for their loved ones' best interests amidst disparities present across healthcare environments.

Physicians

• Wagner Macula & Retina Center (0.1 miles)
• Family Practice of Hampton Roads (0.3 miles)
• TPMG Hampton Family Practice (0.3 miles)
• Sentara Physical Medicine & Pain Management Specialists (0.5 miles)
• Plastic Surgery Center of Hampton Roads (0.7 miles)
• Tidewater Orthpaedic Associates (0.7 miles)
• Hampton Roads Ent-Allergy (0.7 miles)

Restaurants

• Chick-Fil-A (0.4 miles)
• Bar Louie - Hampton (0.6 miles)
• Chicken Salad Chick (0.8 miles)
• Sonic Drive-In (0.9 miles)
• Chick-Fil-A (1.1 miles)
• McDonald's (1.7 miles)
• Tommy's Restaurant (2.1 miles)

Hospitals

• Sentara CarePlex Hospital (0.4 miles)
• Langley AFB Hospital (2.6 miles)
• Riverside Regional Medical Center (4.8 miles)
• Riverside Regional Medical Center Employee Health (4.9 miles)

Pharmacies

• Kroger Pharmacy (0.9 miles)
• Health Mart Pharmacy (1.9 miles)
• Langley AFB Satellite Pharmacy (2.4 miles)
• Langley Hospital Pharmacy (2.6 miles)
• Walgreens (3.4 miles)
• Rite Aid (3.6 miles)
• CVS Pharmacy (3.9 miles)

Theaters

• AMC Hampton Towne Centre 24 (1.6 miles)

Places of Worship

• Sixth Mount Zion Baptist Temple (1.7 miles)
• Warwick United Church of Christ (4.6 miles)

Cafes

• Starbucks (2.5 miles)
• Panera Bread (5.3 miles)
• Starbucks (5.7 miles)
• Starbucks (5.9 miles)
• Starbucks (6.5 miles)

Transportation

• Old Point Junction (4.8 miles)

Parks

• Victory Park (5.7 miles)