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3.1 from 30 reviews
5 stars
14
4 stars
2
3 stars
0
2 stars
1
1 stars
13
Overall Review of Martinsville Health And Rehab
common21 reviews mention this
Staff care and attentiveness vary
Residents and families consistently comment on staff attitudes and how responsive care feels.
A large share of reviewers describe staff as kind, helpful, and caring, with several saying they felt safe and well supported by nurses, aides, and administrative teams. Multiple reviews also point to respect and compassion during therapy or personal care, including mentions of aides helping with daily needs and nurses taking time to explain decisions. Other reviewers report the opposite experience, including unprofessional behavior and neglect concerns, with staff blamed for poor bedside manner and inadequate follow-through. Taken together, reviews suggest day-to-day staff interactions can be a deciding factor for families.
common7 reviews mention this
Cleanliness and odors come up
Reviews mention cleanliness and odor control as part of the day-to-day feel.
Several reviewers say the facility is clean and odor-free, including comments about housekeeping keeping things fresh. Other reviews raise serious cleanliness concerns, describing an unkempt environment and unpleasant conditions. These contrasting accounts show that cleanliness may differ by unit, timeframe, or specific care circumstances.
common5 reviews mention this
Therapy and activities help residents
Residents frequently mention therapy support and scheduled activities.
Many positive comments focus on therapy work, including wound-related care and rehabilitation efforts aimed at helping residents regain strength or return home. Several reviewers also describe activities as reliable and enough to keep residents engaged. A few negative reviews don’t directly dispute activities or therapy, but overall feedback suggests the day-to-day routine is a meaningful part of the experience for many families.
caveat3 reviews mention this
Building feels dated in reviews
Multiple reviews describe the facility as outdated.
Some reviewers acknowledge the building is not new or pretty, but they still connect the physical condition to care they felt was good inside. Others focus on the facility needing improvement and note the age as a drawback. Overall, the reviews suggest the facility’s condition is noticeable even when care is praised.
caveat2 reviews mention this
Supervision and medication concerns
Some reviewers raise concerns about supervision and medication handling.
While one positive review highlights the availability of skilled nursing support around the clock, at least two reviews raise safety red flags. These concerns include medication being given without proper communication and problems related to supervision, including responsiveness to call lights. Families weighing care needs may want to ask specifically how medication communication and call-light responsiveness are handled.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
140 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Carilion Clinic Family & Internal Medicine - Martinsville (0.7 miles)
Martinsville Pediatrics (0.7 miles)
Carillion (0.7 miles)
Carilion Clinic Plastic and Reconstructive Surgery (0.7 miles)
Martinsville Eyecare Center (0.9 miles)
Bone & Joint Center (1.6 miles)
Martinsville Urgent Care (1.6 miles)
Cafes
Third Bay Cafe (0.9 miles)
Paleo Cafe and VMNH Museum Store (1.7 miles)
The Ground Floor (2.3 miles)
Pharmacies
Martinsville Family Pharmacy (0.9 miles)
First Pharmacy Of Martinsville (0.9 miles)
CVS Pharmacy (1.6 miles)
Walgreens (2.6 miles)
Kroger Pharmacy (2.7 miles)
CVS Pharmacy (5.4 miles)
Walgreens (5.9 miles)
Restaurants
Wild Magnolia (1.6 miles)
Burger King (1.6 miles)
Hardee's (2.3 miles)
The Pick N Roll (2.5 miles)
Chick-Fil-A (2.5 miles)
Taco Bell (2.6 miles)
McDonald's (2.7 miles)
Places of Worship
Greater Love Ministry (1.7 miles)
Southern Baptist Convention (2.3 miles)
Chatham Heights Christian Church (2.5 miles)
Lancer Hall Laurel Park Boosters (2.7 miles)
Fontaine Baptist Church (2.7 miles)
New Beginings and Pentecostal Holiness Church (2.9 miles)
Martinsville Church of Truth (3.4 miles)
Transportation
U-Haul Moving & Storage (2.3 miles)
U-Haul (12.9 miles)
Greenville-Spartanburg International Airport (14.4 miles)
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