Golden Living Center Martinsville

Pros

• The staff are kind, helpful, and understanding.
• Martinsville Health and Rehab has caring staff who truly look after the residents.
• The nurses provide care with utmost respect and compassion.
• The therapy department works diligently to help patients regain independence.
• The wound doctor is amazing at healing wounds.
• The facility offers plenty of activities and the staff are nice.
• Tours reveal a friendly, well-cared-for environment.
• The OT/PT staff are superb and activities are well attended.

Cons

• There are safety issues for residents, with anyone able to walk into the building at any time.
• The level of care and competency is described as poor, with neglect, bedsores, and residents left in soiled bedding.
• CNAs and some nurses are characterized as incompetent, negligent, overworked, and unresponsive to call lights, often disrespectful toward patients.
• The facility is outdated and poorly maintained, with odors, missing shower heads, exposed wiring, and a generally dirty environment.
• Administration is portrayed as biased or focused on money, with poor bedside manners and a lack of accountability.
• Critical needs are unmet, including lack of wheelchairs or bed rails and recurring power or climate control problems.
• Some reviews label the place a "dump" with unsanitary conditions and terrible food, and allege theft or dishonesty among staff.
• There are claims of medication errors or unauthorized medications and insufficient medical oversight.

Review

This community is best suited for seniors who need sustained skilled nursing care and aggressive rehabilitation, and who value a warm, personable staff more than pristine aesthetics. For families prioritizing daily therapy engagement, real-time problem solving, and a homey, nurse-led culture, Golden Living Center Martinsville can be a workable option. It often appeals to residents who respond well to consistent routines, friendly aides, and a therapy team that emphasizes pushing for independence. In short, it serves as a practical choice when clinical care and hands-on attention from caregivers are the main criteria, rather than modern décor or cutting-edge amenities.

Those who should seriously consider alternatives are families with high safety standards and strict expectations for spotless environments. The reviews reveal repeated concerns about safety lapses, inconsistent staffing, and cleanliness that can undermine trust in daily care. Prospective residents with complex medical needs, chronic wounds, or a history of challenging behaviors may find the care trajectory unsettled by staffing shortages or turnover. If a family cannot tolerate reports of delays in call-light responses, medication-management inconsistencies, or occasional unsanitary conditions, it is prudent to look elsewhere for a more tightly managed setting.

The facility’s strongest points center on the human element: many reviewers praise the therapy team for their diligence, the nursing and aide staff who are described as caring and approachable, and a housekeeping crew that keeps odors and smells under control. Several accounts highlight a robust rehabilitation focus that pushes patients toward functional gains, with therapists and CNAs who form meaningful relationships and stay engaged in daily routines. The ambience of care, residents appearing well-groomed, friendly interactions at the front desk, and a sense that staff are committed, creates a foundation that could support recovery and comfort when it holds steady. Yet these positives are difficult to separate from the weight of the cons that recur in multiple narratives.

The most troubling drawbacks are nontrivial and repeatedly documented, and they tend to eclipse the bright spots when forming a clear decision. Reports of neglect or inattentive care, bedsores, and infections tied to inadequate turning and oversight are among the most alarming. Medication management concerns, including reported errors or incompatible prescriptions, underline the risk in a setting where clinical vigilance must be uncompromising. Facility conditions described as outdated or poorly maintained, with periodic power or supply disruptions, paint a picture of vulnerability. Instances of unresponsiveness to call bells, perceived staff disrespect, and even theft or misplacement of personal belongings compound the risk profile. Taken together, these factors create a credible case for vigilance and competing options.

When evaluating in person, the tour should focus on concrete indicators of reliability and safety. Ask to observe how caregiving tasks are distributed across a shift, confirm whether a stable core of aides or nurses is assigned to each resident, and request recent documentation on infection control, pressure-care protocols, and wound-care outcomes. Probe the medication management process, including how MARs are reviewed with families and how incompatible regimens are prevented. Inspect cleanliness beyond public areas, resident rooms, bathrooms, and laundry areas matter as much as the lobby. Seek candid feedback from current residents and family members who have recent experiences, and review the most recent state inspections and any corrective-action plans. A transparent administrator and a responsive director of nursing should welcome these inquiries.

Bottom line: Golden Living Center Martinsville can meet the needs of a resident who prioritizes accessible rehab, genuine caregiver warmth, and steady daily routines, provided the care team remains consistent and attentive. For families where safety, impeccable cleanliness, timely responsiveness, and flawless medication practices are nonnegotiable, alternatives deserve serious consideration. Prospective families should enter with a clear checklist: confirm staffing stability, verify wound and medication protocols, and demand evidence of ongoing quality improvements. Before making a move, undertake thorough, candid conversations with administrators and frontline staff, request to speak with several current residents, and review independent quality data. A measured, well-informed decision will hinge on whether the care environment can translate the claimed warmth into consistently safe, high-quality daily operations.

This part of Martinsville, Virginia, boasts a range of essential services and amenities that cater to the needs of seniors. With multiple physicians' offices nearby, including pediatric and internal medicine clinics, as well as pharmacies and a hospital within a short distance, residents can easily access healthcare facilities. There are also various dining options in the area, such as cafes and restaurants offering different cuisines for seniors to enjoy. Additionally, places of worship provide spiritual support for those seeking a connection to their faith. The proximity to parks offers opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a convenient and comfortable environment for seniors looking to settle in Martinsville.

Physicians

• Martinsville Pediatrics (0.7 miles)
• Carilion Clinic Family & Internal Medicine - Martinsville (0.7 miles)
• Carillion (0.7 miles)
• Carilion Clinic Plastic and Reconstructive Surgery (0.7 miles)
• Martinsville Eyecare Center (0.8 miles)
• Eye Physicians & Surgeons of Martinsville (1.6 miles)
• Bone & Joint Center (1.6 miles)

Cafes

• Third Bay Cafe (0.8 miles)
• Paleo Cafe and VMNH Museum Store (1.7 miles)
• The Ground Floor (2.3 miles)

Pharmacies

• Martinsville Family Pharmacy (0.8 miles)
• First Pharmacy Of Martinsville (0.9 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.5 miles)
• Kroger Pharmacy (2.7 miles)
• CVS Pharmacy (5.3 miles)
• Walgreens (5.9 miles)

Restaurants

• Wild Magnolia (1.5 miles)
• Burger King (1.6 miles)
• Hardee's (2.2 miles)
• The Pick N Roll (2.4 miles)
• Chick-Fil-A (2.5 miles)
• Taco Bell (2.6 miles)
• McDonald's (2.6 miles)

Places of Worship

• Greater Love Ministry (1.6 miles)
• Southern Baptist Convention (2.3 miles)
• Chatham Heights Christian Church (2.5 miles)
• Fontaine Baptist Church (2.7 miles)
• Lancer Hall Laurel Park Boosters (2.8 miles)
• New Beginings and Pentecostal Holiness Church (2.8 miles)
• Martinsville Church of Truth (3.3 miles)

Transportation

• U-Haul Moving & Storage (2.2 miles)
• U-Haul (12.8 miles)
• Greenville-Spartanburg International Airport (14.4 miles)
• U-Haul Neighborhood Dealer (14.6 miles)
• U-Haul Moving & Storage (16.3 miles)

Hospitals

• Piedmont Stone Lithotripter (2.5 miles)
• Sovah Health (2.5 miles)
• Memorial Hospital (7.6 miles)

Parks

• Jack Dalton Park (5.9 miles)
• Bowen Creek (12.6 miles)