Dockside Health & Rehab Center
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74 Mizpah Road, Locust Hill, VA 23092
For more information about senior living options: (844) 490-3973
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The staff at Dockside is wonderful and the facility is always clean. The residents and staff are amazing. The chili and carrot cake are really good. Dockside provides the best care for loved ones. Visitors find Dockside welcoming, and many refer friends and family. The nurses at Dockside are very respectful and provide excellent care. The staff, especially Jaime Cook, provide superb care. Jaime and Pam are attentive and caring; the staff provides wonderful quality care. The staff is friendly and attentive; the facility is clean and welcoming. The food is great and Jaime is a favorite among residents. The staff makes residents feel at home; the facility feels like family. The building has great staff, activities, and good food. Dockside is an awesome facility. Dockside offers peaceful surroundings; management cares; residents would trust their care to it. The facility is the best; staff take excellent care of residents. The nursing staff is great and kind. The facility has terrific leadership. The admission process and staff are kind; the facility is highly recommended. Dockside has helped residents blossom; residents enjoy activities and staff are always helpful.
A reviewer called the facility "the biggest joke" and described dirty diapers in the hallway, nurses sleeping at the nurse station, and no one at the front desk. They alleged that no nurse came to the room for 45 minutes and questioned how patients were signed in and out, calling it "a joke." They claimed the center "allows any and everyone" to take patients out, endangering a cancer patient with dementia. They asserted there were "horrible things" happening there to their loved one and others. One reviewer stated the place sucked and that managers were awful, with Jamie described as unprofessional and unhinged. They warned that a loved one would be better off at an animal shelter or prison than in this facility.Dockside Health and Rehab Center is described by many families as a place that feels like home, where the staff go above and beyond to treat residents with kindness, respect, and a genuine sense of care. Across dozens of comments, the overarching impression is of a clean, well-maintained facility that prioritizes family involvement and open communication. Reviewers repeatedly emphasize that the staff treat residents and their loved ones as part of a big, caring community, often noting that administrators and caregivers are approachable and responsive.
A core theme throughout the feedback is the extraordinary work of the leadership and nursing teams. Administrators such as Jaime Cook and Pam, the director of nursing, frequently appear as standout figures - described as attentive, compassionate, and resourceful. Stories speak of a management team that makes families feel heard and supported, with admissions coordinator Karrie also singled out for making processes smooth. The sense of leadership taking ownership of residents' well-being is echoed by residents' families who say the people at the top truly care about the quality of care, and that this care trickles down to every staff member they encounter.
Caregivers at Dockside are often praised for their bedside manner and dedication. Families recount that rehab stays are marked by encouraging words, patient-centered attention, and a genuine effort to help their loved ones regain independence. One reviewer highlighted a week-long rehabilitation experience where the patient received consistent encouragement and a positive, hopeful atmosphere that eased transitions back to home life. Another speaks to the compassionate approach of the nursing staff, noting that the team treats both residents and family members with respect and clear, timely communication about plans and progress.
The facility's atmosphere and amenities receive frequent compliments as well. Reviewers describe a pleasant environment with friendly faces and a culture of activity and engagement. The building is characterized as nice and welcoming, with a riverfront view that contributes to a peaceful setting. The culinary side of the experience also gets high marks, with multiple mentions of good food and a kitchen staff that includes Jennifer Northstein, praised as a hard-working, dependable team member who helps make meals a bright point of the day. Families mention the social aspects of life at Dockside - activities, decorations for holidays, and opportunities for residents to stay active and connected - as key parts of the positive experience.
Several reviews touch on specific,Heartfelt moments that leave a lasting impression. For instance, one family members recount their grandmother's happiness and comfort with the care she receives, describing the staff as loving and attentive to her needs. Another note emphasizes that the facility's recovery environment helped a spouse feel at home and safe during a period of illness, underscoring how the staff's warmth and professionalism can markedly improve a patient's outlook and experience during difficult times. The consistent thread is that Dockside fosters a sense of dignity, companionship, and optimism, even in the midst of rehab or recovery.
Among the more evaluative voices in the collection is a strongly negative perspective. This reviewer provides a detailed account of what they viewed as serious lapses in safety and cleanliness, describing dirty diapers in hallways, nurses allegedly sleeping at the nurse station, extended waits for care, and lax sign-in and sign-out procedures for patients who are vulnerable due to cancer or dementia. The language used is harsh, including a comparison that questions whether the facility would be better suited to animals or a prison, and it concludes with an outright recommendation against placing a loved one there. This single, sharply critical viewpoint stands in contrast to the otherwise consistently glowing portrayals and is repeatedly juxtaposed with the majority sentiment of high satisfaction and trust in Dockside's ability to provide quality care.
Despite the outlier voice, many reviewers articulate clear reasons they would and do recommend Dockside to others. The sentiment is that, when functioning at its best, the facility delivers excellent care, strong leadership, and a setting that supports both residents and their families. Phrases like "the staff truly do care," "a seamless process," and "a blessing" recur, reinforcing the sense that for many families, Dockside represents a reliable and compassionate option for rehabilitation, respite, and long-term care. Several reviewers explicitly credit the staff with making transitions easier for families - whether a patient is moving from hospital care into a rehab program or returning home after a period of recovery.
In sum, the feedback paints a picture of a facility that many families find deeply reassuring and worthy of trust. The combination of a clean, inviting environment, a river-view ambiance, robust activity programs, and a team led by dedicated administrators and skilled nursing staff helps Dockside stand out as a place where residents often feel valued and supported by people who treat them like family. While there are criticisms from a minority, the prevailing view across the majority of posts is that Dockside Health and Rehab Center excels in delivering compassionate care, clear communication, and a welcoming, home-like atmosphere that many families come to rely on during challenging times.
64 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Dockside Health & Rehab Center in Locust Hill, VA is an assisted living community that provides top-quality care and a wide range of amenities to its residents. Located in a picturesque setting, this community offers a comfortable and nurturing environment for seniors looking for assistance with their daily activities.
One of the standout features of Dockside Health & Rehab Center is its comprehensive list of amenities. Residents can enjoy access to a beauty salon, where they can pamper themselves and maintain their personal style. With cable or satellite TV available in each room, seniors can relax and stay entertained at their convenience. The community also offers community operated transportation, making it easy for residents to explore the surrounding area or attend appointments.
For those who enjoy technology, there is a computer center equipped with high-speed internet connectivity. Additionally, there is a gaming room and a small library for those looking to engage in leisurely activities. A fitness room allows residents to stay active and enhance their physical well-being.
Dockside Health & Rehab Center takes pride in its spacious and fully furnished accommodations. Each resident has access to private bathrooms and kitchenettes, allowing for independence and privacy. Housekeeping services ensure that common areas remain tidy and clean.
The dining experience at Dockside Health & Rehab Center is exceptional as residents can enjoy restaurant-style meals prepared by professional chefs. Special dietary restrictions are accommodated, ensuring that each individual's needs are met.
To further support residents' overall well-being, the community offers various care services including 24-hour call system, 24-hour supervision, assistance with activities of daily living such as bathing and dressing, medication management, as well as diabetes diet management. A mental wellness program is also provided to promote emotional health.
Residents can participate in a variety of engaging activities organized by the staff such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any special requests or arrangements needed by the residents.
In terms of accessibility, Dockside Health & Rehab Center is conveniently located near two pharmacies and one physician's office. There are also two restaurants and places of worship nearby, providing easy access to important services and resources.
Overall, Dockside Health & Rehab Center offers a supportive and enriching environment for seniors seeking assisted living care. With its comprehensive amenities, dedicated staff, and convenient location, it truly stands out as a premier choice in Locust Hill, VA.
Dockside Health & Rehab Center is located at 74 Mizpah Road, Locust Hill, VA 23092 in Middlesex County, Virginia
Dockside Health & Rehab Center on seniors.fyi includes 3 photos including images showing interior, trees, living room, wood paneling, building, exterior, landscaping, brick, and more.
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Interior
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