Heritage Hall Dillwyn

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Heritage Hall Dillwyn

119 Brickyard Drive, Dillwyn, VA 23936

For more information about senior living options: (844) 490-3973

4.6 from 14 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
1
1 stars
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Skilled Nursing Facility

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    Overall Review of Heritage Hall Dillwyn

    Pros

    • pro The staff are attentive and compassionate, making residents feel comfortable and secure.
    • pro The care is excellent, with staff consistently attentive to patient needs.
    • pro Heritage Hall Dillwyn Virginia offers a wide array of activities, including volunteers, a hair studio, and excursions.
    • pro Terry has quickly become the resident's favorite staff member.
    • pro Paula and Lisa are extremely helpful handling administrative matters.
    • pro The nursing staff provide outstanding, individualized care, and the overall team is friendly and caring.

    Cons

    • pro The resident has been found soiled on multiple occasions.
    • pro The resident is not checked on, turned, and dried every two hours.
    • pro There is a smell of soiling with flies around the resident in the hallway at times.
    • pro The staff are not held accountable for providing the quality of care that should be provided.
    • pro The facility frequently leaves only two aides to care for the patients in the evenings when there should be four to five.

    Review

    People visiting Heritage Hall and its Dillwyn, Virginia location describe a community where compassionate care and a strong sense of security are often the centerpiece of the experience. Several family members commend the staff for being genuinely attentive and empathetic, highlighting specific caregivers and clinicians who leave a lasting positive impression. In particular, references to Mishi Hamlor, NP, and Dr. Madhoun underscore the confidence some families place in the medical team, noting that they consistently provide attentive and compassionate oversight of their loved ones. The overarching sentiment from these accounts is that feeling cared for, respected, and secure matters deeply to families during challenging times.

    Within the same cluster of reviews, there is a vivid appreciation for the everyday human connection that accompanies clinical care. One family member describes their mother as a resident whose care team has been wonderful to work with on both clinical and administrative fronts. The facility's activities program is highlighted as a meaningful complement to medical care: volunteers regularly visit, there are opportunities for a manicure, a hair studio, and excursions that allow residents to engage with the broader community. The staff members Terry, Paula, and Lisa are singled out for their positive impact - Terry is portrayed as an early favorite of the mother, while Paula and Lisa are praised for their effective handling of administrative transitions. This blend of clinical competence and practical support seems to be a recurring theme in the positive portrayals.

    A second thread of praise centers on Heritage Hall's Dillwyn, Virginia location, where several reviews converge on the dedication and warmth of the team. The reviewer specifically credits Mrs. Lloyd and her staff with watching over residents as if they were their own family members, a description that speaks to a deep sense of guardianship. The nursing staff is described as delivering individualized care that stands out, and the entire staff - from doctors and occupational therapists to maintenance personnel - are depicted as friendly and genuinely caring about the residents. Even the day porters and aides are recognized for keeping the environment clean and pleasant, suggesting that the facility maintains a holistic approach to well-being that encompasses cleanliness, accessibility, and daily comfort.

    Another testimonial underscores the emotional weight of the decision to place a loved one in a nursing home and frames Heritage Hall Dillwyn Virginia as a reassuring choice. The reviewer emphasizes the emotional difficulty of letting go and the necessity of finding a place they could trust. They express that Heritage Hall Dillwyn Virginia feels top notch and provides reassurance every time they leave after a visit. Their mother is described as well fed, watched over, and spoiled by the staff, reinforcing the perception that the care team goes beyond basic needs to offer thoughtful, personal attention. The overall sentiment is one of gratitude and confidence in the staff and administration.

    Not all feedback is uniformly positive, however. One review raises concerns about cleanliness and staffing that warrant attention. The writer reports finding their family member and roommate soiled on multiple occasions, with insufficient checks, turns, and timely cleaning - described as not being turned and dried every two hours and with a noticeable odor and flies in the area. This account suggests gaps in accountability and questions regarding the quality of care for residents who are paying for a higher standard of service. The reviewer also notes that evenings are often staffed by only two aides when there should be four to five, pointing to potential understaffing during certain shifts. These remarks present a contrasting perspective that highlights the variability that can exist within the same facility.

    Taken together, the set of reviews presents a nuanced portrait of Heritage Hall. On one hand, families repeatedly praise individual caregivers and the broader team for their compassion, attentiveness, and the ability to create a warm, engaging environment. Activities, volunteers, and specialized services such as manicure and a hair studio contribute to residents' quality of life, while the Dillwyn location is singled out for personal, attentive care across disciplines - from nursing to maintenance. On the other hand, there are concrete concerns about cleanliness and staffing levels during certain shifts, raising important considerations about consistent standards of care and supervision. These mixed depictions emphasize that Heritage Hall can be a place of genuine comfort and trust for families, even as it faces challenges that may need ongoing attention and improvement.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heritage Hall Dillwyn in Dillwyn, VA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and wellbeing of its residents. With a focus on providing personalized care and enhancing the quality of life for seniors, this community offers numerous amenities to meet their varied needs.

    Residents can enjoy the convenience of having an on-site beauty salon, where they can receive professional haircuts, styling, and other grooming services. They will also have access to cable or satellite TV, allowing them to stay entertained and connected with the world from the comfort of their own rooms.

    Transportation is made easy with community-operated transportation services that can assist residents in getting around town. Whether it's a trip to the grocery store or a doctor's appointment, residents can rely on this service for their transportation needs. Additionally, move-in coordination is available to help new residents settle into their new homes seamlessly.

    For those who enjoy staying active and engaging in physical fitness activities, there is a fully equipped fitness room with various exercise equipment. Residents can also partake in gaming activities or spend time in the well-maintained outdoor garden space. A small library provides opportunities for relaxation and reading.

    Delicious meals are served restaurant-style in the dining room, accommodating special dietary restrictions as needed. The dedicated kitchenette allows residents to prepare snacks or light meals when desired. Housekeeping services ensure that each resident's living space remains clean and tidy.

    The assisted living community offers care services that prioritize the safety and wellbeing of all residents. With 24-hour call systems and supervision, help is always just a call away. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers.

    Residents with specific dietary needs, such as diabetes diet or other special dietary restrictions will be accommodated accordingly. Medication management ensures that medications are taken properly and at appropriate times. A mental wellness program is also available to support residents' emotional and psychological wellbeing.

    Social engagement and enrichment are encouraged through a variety of activities. Dedicated concierge services are available to assist with planning day trips or helping residents find information about local events. Resident-run activities and scheduled daily activities provide opportunities for socializing and pursuing hobbies or interests.

    With nearby parks, pharmacies, restaurants, transportation options, and places of worship, Heritage Hall Dillwyn provides convenient access to essential services and amenities in the surrounding community. This assisted living community is dedicated to providing a safe, comfortable, and engaging environment for seniors to thrive in their golden years.

    Nearby Places of Interest

    Places of Worship

    • Crystal Cathedral (0.2 miles)
    • First Baptist Church (0.3 miles)
    • Zion Baptist Church (0.5 miles)
    • Chief Cornerstone Baptist Church (0.5 miles)
    • Rocky Mount United Methodist Church (0.9 miles)
    • Empower Prayer Retreat (2 miles)
    • Restoration Outreach Church (2.6 miles)

    Restaurants

    • Dillwyn Dairy Freez (0.2 miles)
    • China (0.5 miles)
    • Pino's Italian Restaurant (1 miles)
    • Teresa's Place (1.4 miles)
    • Cactus Jax Restaurant (11.5 miles)
    • Cactus Jax (11.5 miles)
    • Subway (12.2 miles)

    Transportation

    • Buckingham Branch Railroad Co. (0.4 miles)
    • Buckingham Branch Railroad Co. (0.5 miles)
    • U-Haul Neighborhood Dealer (1.1 miles)
    • U-Haul Neighborhood Dealer (3.9 miles)
    • U-Haul (12.2 miles)
    • Sportsman Wildlife Taxidermy (12.7 miles)
    • A Easy Street Taxi Cab Company (16.2 miles)

    Pharmacies

    • Dillwyn Pharmacy (0.5 miles)
    • Cumberland Pharmacy (11.5 miles)
    • Clark's Pharmacy (17.1 miles)

    Parks

    • Gene Dixon Sr. Memorial Park (1.8 miles)
    • High Bridge Trail State Park - River Road Access Mp146 (16.7 miles)
    • Riverside Park (16.9 miles)
    • Farmville Historic District (17.2 miles)
    • Iler Field (17.3 miles)

    Physicians

    • Central Virginia Health Services Incorporated, Central Virginia Community Health Center (8.7 miles)
    • Central Virginia Community Health Center (8.7 miles)
    • Orthovirgina (16.7 miles)
    • Deregibus Ed DR (16.7 miles)
    • Virginia Family Services Region 6 (16.8 miles)
    • Stephen H Goldberger (16.9 miles)
    • Cardiovascular Group Centra Stroobants Heart Cente (16.9 miles)

    Cafes

    • Riverside Cafe (16.9 miles)
    • Charley's Waterfront Cafe (16.9 miles)
    • Uptown Coffee Cafe (17.1 miles)
    • The Coffee Mill (17.1 miles)
    • Tony's Espresso (17.1 miles)

    Hospitals

    • Southside Community Hospital (17 miles)

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