Piney Forest Health And Rehabilitation Center
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450 Piney Forest Road, Danville, VA 24540
For more information about senior living options: (844) 490-3973
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The administrative office team was warm and welcoming. The staff were absolutely incredible and attentive, exceeding expectations. The North Wing nursing staff, including Nickie, DeLois, Toya, and Ashley, provided top-notch care. Jenn did a great job with wound care. Mandy the NFP was the absolute best care provider, listening and ensuring a successful transition home. OT/PT staff did an amazing job helping the patient regain strength. Brad, the new administrator, is making improvements and treats Piney Forest like home for many. Piney Forest Health and Rehab sets the standard for quality care and professionalism. The facility is clean, well-maintained, and thoughtfully organized. The staff are courteous, professional, helpful, and attentive.
The facility social worker failed to assist with obtaining essential medical equipment for the transition home, leaving the family to manage it themselves. The resident reportedly went more than five weeks without a bath, despite daily promises. The resident's room and bathroom were consistently dirty, with trash under the bed for weeks. Gowns and mobility equipment were taken, and clothing and wheelchairs were lost or misplaced, despite repeated visits. Staff were repeatedly informed of issues but provided only empty promises rather than real action. The facility allegedly allowed bed sores and neglect, with blame-shifting between day and night shifts and little accountability. There were reports of bed bugs and dirty, urine-stained clothes left in residents' closets. Complaints to corporate were difficult to file due to unclear contact information and full voicemail boxes. Some reviewers urged others not to take their loved ones there, citing neglect and theft.Piney Forest Health and Rehab Center in Danville, Virginia, emerges in the collective voice of reviewers as a place with deep warmth and strong dedication from its staff, tempered by a number of serious caveats about consistency and safety. Across the board, many families and visitors highlight the administrative team as welcoming and the care teams as attentive. The reception of the administrative office is described as especially warm, with people noting that the staff members are genuinely friendly, patient, and eager to help. This foundation of hospitality seems to smooth the way for residents to feel cared for and connected to the people who look after them.
Among the most consistently praised elements is the North Wing nursing team. Several families celebrate individual caregivers by name, underscoring the sense that certain staff members go above and beyond. Nickie and DeLois, along with CNAs Toya and Ashley, are singled out for their commitment and the quality of care they provided. Jenn is commended for wound care, and Mandy, the NFP, is described as the absolute best care provider, someone who listened closely, showed genuine care, and prepared the patient for a smooth transition back home. Rita is credited with keeping the North Wing clean, including the patient's room, while the OT/PT staff is praised for helping a family member regain strength. In this narrative, the North Wing is portrayed as a standout, with a sense of meticulous care and personal attention that left a lasting positive impression.
There is also a broader sense that the facility is evolving in the right direction under new leadership. A recent administrator, Brad, is described as someone who is actively trying to improve all areas of the operation because he understands that Piney Forest can feel like a home to residents. This sentiment is echoed by other reviewers who note that the new administration is "amazing" and that the building itself is clean, with particular praise for the North Wing. Tiffany, the HR Director, is singled out for kindness and knowledge, described as a big help to staff and visitors alike. Taken together, these accounts sketch a picture of an administration that is listening and making changes, which many families appreciate amid the more challenging realities of long-term care.
The reviews also tell a story of real-life care journeys that speak to both success and struggle. One family member spent three months at the center after a severe accident, and the care team was described as doing everything possible to ensure top-notch care and a successful transition home. In this narrative, the therapy team - particularly the OT and PT staff - played a crucial role in helping the patient regain strength, while Mandy's support as the care provider stood out as a decisive factor in improving outcomes. These stories emphasize that when the care team is aligned and engaged, residents can experience meaningful progress and a sense of security during a difficult period.
However, no summary of Piney Forest would be complete without acknowledging the considerable concerns raised by other reviewers. A recurring theme is the role of the social worker and the challenges in coordinating medical equipment and home health services needed for discharge and transition. One reviewer describes needing to advocate intensely for essential items, with the social worker not stepping up and the family member having to shoulder much of the coordination themselves. Additionally, long-standing criticisms surface about the general facility condition and cleanliness, with some families reporting neglectful care practices. A mother residing there for almost a year is described as having been unbathed for more than five weeks, with a room that was frequently dirty, trash under the bed, and a bathroom that was not properly maintained. This narrative extends to the loss or misplacement of basic items like a potty chair and wheelchair, and ongoing concerns about whether residents were being bathed or properly cared for, despite repeated complaints.
Some reviewers go further, recounting experiences that verged on the sensational, including reports of bed bugs, stolen personal belongings such as clothing and an airloom jewelry item, and a general sense of fear that critical care and dignity were being compromised. The tone in these accounts is stark: "This place is a joke," one reviewer writes; "DO NOT take your family members here," declares another, suggesting a deep mistrust of the facility's ability to protect and care for vulnerable residents. There are mentions of the difficulties with corporate communications, including a frustratingly long or unclear process to file complaints, which only adds to the sense of frustration and powerlessness for families seeking accountability.
Despite the negative experiences, there are also voices that acknowledge improvements and the potential for Piney Forest to meet high standards of care. Some reviewers describe the staff as professional, courteous, and genuinely caring, even when outcomes fall short of expectations. They emphasize that the facility is clean and well-maintained in many areas, and they praise the willingness of some staff to accommodate visits and address questions. The contrast between these supportive voices and the more troubling accounts creates a complex, multifaceted portrait of Piney Forest - one where compassionate care and professional dedication exist side by side with alarming lapses that warrant serious attention and action.
In the end, Piney Forest Health and Rehab Center appears as a place of strong human warmth and capable, dedicated staff in many moments, particularly within the North Wing, where caregivers like Nickie, DeLois, Toya, Ashley, Jenn, Mandy, Rita, and the OT/PT team are remembered for their impact. Yet the institution also carries credible statements of neglect, mismanagement, and safety concerns that have left some families deeply unsettled and seeking change. The most hopeful takeaway is the clear demand from several families for sustained improvements in coordination, cleanliness, and accountability, paired with continuing recognition of the positive, compassionate care that many residents experience when the facility is at its best. Whether Piney Forest can reconcile these competing narratives remains a pressing question for families considering care there and for the leadership seeking to ensure every resident's safety, dignity, and well-being.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Piney Forest Health And Rehabilitation Center in Danville, VA is a well-equipped assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can get pampered, and each room is equipped with cable or satellite TV for entertainment. Community operated transportation is available for residents to go on outings and explore the area.
The center boasts a computer center, allowing residents to stay connected with their loved ones or pursue their interests online. Dining at Piney Forest Health And Rehabilitation Center is a delightful experience with restaurant-style dining offered in a spacious dining room. Residents also have access to a fitness room for regular exercise and wellness activities.
The center provides fully furnished living spaces that are tastefully decorated, along with private bathrooms for each resident's convenience. Housekeeping services ensure that the living spaces remain clean and tidy. Additionally, there is an outdoor space where residents can relax and enjoy the surrounding scenery.
Piney Forest Health And Rehabilitation Center offers move-in coordination services to make the transition smooth for new residents. Wi-Fi/high-speed internet is available throughout the community, allowing individuals to stay connected virtually.
In terms of care services, the center has a 24-hour call system in place, ensuring that assistance is readily available when needed. The dedicated staff provides 24-hour supervision and assists with activities of daily living such as bathing, dressing, and transfers. Medication management and meal preparation are provided according to individual needs, including special dietary restrictions like diabetes diets.
To promote mental wellness among residents, Piney Forest Health And Rehabilitation Center offers a comprehensive mental wellness program. Transportation arrangements are made for non-medical purposes as well as for doctor's appointments as required.
Residents can enjoy various activities organized by the facility, such as fitness programs, planned day trips, and scheduled daily activities. There are also resident-run activities where individuals can take part in creating engaging experiences within the community. Additionally, concierge services are available to cater to residents' needs and preferences.
Piney Forest Health And Rehabilitation Center is conveniently located near several amenities and services. There are two cafes and parks nearby for leisurely outings. In proximity, there are nine pharmacies, 33 physicians, and 29 restaurants, ensuring that residents have easy access to healthcare providers and dining options. The community is also situated near 20 places of worship, allowing residents to practice their faith conveniently. Furthermore, the presence of one theater and four hospitals in the vicinity adds further convenience and accessibility for residents.
Piney Forest Health And Rehabilitation Center is located at 450 Piney Forest Road, Danville, VA 24540 in Danville city, Virginia
Piney Forest Health And Rehabilitation Center on seniors.fyi includes 4 photos including images showing healthcare, nurse, gym, fitness center, caregiver, and more.
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