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4.6 from 119 reviews
5 stars
97
4 stars
8
3 stars
5
2 stars
1
1 stars
8
Overall Review of Riverside Health & Rehab Center
common12 reviews mention this
Activities team keeps residents busy
The activities program is a frequent bright spot for residents and families.
Multiple reviews highlight the activities department as a standout, with residents staying engaged through scheduled events. Families mention the team keeping things “new and exciting,” including features like movie nights and bingo. Several comments also credit a specific recreation/activities leadership presence for driving a full calendar of events. Even in more mixed feedback, the activity department gets credit compared with other areas.
common6 reviews mention this
Rehab and therapy support goals
Residents benefit from hands-on rehab and therapy support.
Reviews repeatedly connect progress to the physical therapy and rehab approach, including getting a resident back on their feet. Families describe therapy teams helping with walking goals and supporting OT/PT during the rehab process. One review also mentions that therapy helps patients build toward daily goals without pushing too far. Overall, the rehab and therapy support shows up consistently across both shorter and longer stays.
caveat5 reviews mention this
Food is a recurring complaint
Food quality is one of the most consistent negatives in reviews.
Some reviews say meals are not good, using strong negative language about taste, including reports of food described as nasty or awful. At least one resident or family member says the meals were not as expected from the dining description, noting how meals were handled during their time. Other feedback is more direct about the need to improve food to make recommendations more likely. Even when the stay was described as not bad overall, food gets called out as an area needing improvement.
caveat4 reviews mention this
Condition and cleanliness raise concerns
Several reviews describe cleanliness and facility condition issues.
While other comments mention cleanliness as a positive, multiple reviews raise concerns about the physical condition of rooms and housekeeping. Families report walls in disrepair and describe areas as dirty or stinky. One reviewer specifically contrasts a cleaner-looking side with another side they describe as disgusting. Taken together, cleanliness and upkeep are uneven enough that some families advise close monitoring.
caveat3 reviews mention this
Communication can be inconsistent
Families describe gaps in nursing communication and feedback.
Some reviews point to communication problems among staff, including a need for more effective coordination. Others describe difficulty getting feedback from the nursing staff, even after raising concerns. In the most negative experiences, reviewers also describe staffing and organization issues that appear to affect how care updates are handled. Overall, communication reliability comes up as a concern alongside other care-and-service issues.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
180 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Long John Silver's (0.3 miles)
Biscuitville (0.3 miles)
Sonic Drive-In (0.5 miles)
Zaxby's (0.5 miles)
KFC (0.6 miles)
Los Tres Magueyes (0.6 miles)
Olive Garden (0.8 miles)
Physicians
Dominion Eye Center (0.3 miles)
Women's Health Care Center (0.8 miles)
Central Vision PC (0.8 miles)
Main Street Center (1.1 miles)
Internal Medicine Associates (1.1 miles)
Ob GYN Associates (1.1 miles)
Danville Neurology Associates (1.1 miles)
Parks
Camilla Williams Park (0.5 miles)
Green Street Park (1.3 miles)
Grove Park (2.6 miles)
Places of Worship
Union Street Missionary Baptist Church (0.5 miles)
Riverside Health & Rehab Center on seniors.fyi includes 5 photos including images showing healthcare, interior, physical therapy, rehabilitation, exercise, outdoors, nurse, daylight, and more.
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Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
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