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4.1 from 124 reviews
5 stars
85
4 stars
10
3 stars
4
2 stars
6
1 stars
19
Overall Review of Charlottesville Health & Rehabilitation Center
common26 reviews mention this
Staff care and responsiveness varies
Residents and families describe attentive, caring staff, even though staffing responsiveness sometimes falls short.
Many reviews emphasize staff members who are friendly, supportive, and focused on meeting residents’ day-to-day needs, including nursing, rehab, and front-desk help. Some families specifically thank nurses, therapy staff, and activity/social services for going above and beyond. At the same time, multiple reviewers describe delays with basic assistance, limited answers after hours, and problems with call-button response.
differentiator10 reviews mention this
Rehab and therapy support stands out
Rehabilitation and therapy are consistently highlighted as a major reason families choose this facility.
Several reviews single out the rehab team, physical therapy, and occupational therapy as effective and well-organized, with progress that families can see. A few reviewers also describe therapy staff taking time with patients and coordinating care around discharge. Even in reviews that are otherwise critical, therapy staff are sometimes mentioned as a relative bright spot.
common5 reviews mention this
Activities and recreation feel engaging
Residents can stay involved thanks to recreation and scheduled activities families describe as lively.
Reviews describe an activities team that plans multiple parts of the day and offers resident-centered programming. Families also mention specific events coordinated through the activities director, as well as social activities like bingo. Several reviewers connect these activities with a more comfortable experience during rehabilitation or longer stays.
caveat9 reviews mention this
Cleaning, odors, and upkeep raise concerns
Cleanliness and odor control are recurring concerns that some reviewers say affect the overall experience.
Some reviews praise rooms as clean and note good cleaning crews, including observations during visits. But other residents and families describe dirty conditions, urine odors in common areas or halls, and a dated or run-down feel in parts of the building. Several critical reviews connect these issues to hygiene needs and basic comfort.
caveat7 reviews mention this
Food quality is uneven
Food quality and dining experience draw mixed feedback, with multiple complaints about taste and temperature.
A number of reviewers say meals are fine or even good, and some note accommodations like gluten-free or managing diet needs. Others report food that is unappetizing, cold, or lacking seasoning, with complaints about portion size and presentation. Several critiques also tie food quality to general satisfaction with care during a stay.
caveat8 reviews mention this
Night staffing and communication problems
Multiple reviews describe short staffing and communication gaps, especially during nights and after-hours.
While some families describe good care overall, several reviews focus on nighttime coverage, delayed help with toileting and repositioning, and difficulty getting answers after hours. There are also complaints about phone calls and call-button response times, alongside frustration about not receiving timely updates. A few reviewers contrast this with day-shift experiences that they found more reliable.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Charlottesville Health & Rehabilitation Center on seniors.fyi includes 4 photos including images showing interior, bathroom, computers, fitness center, healthcare, and more.
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Charlottesville Health & Rehabilitation Center photos
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Interior
Bathroom
Healthcare
Fitness Center
Interior
Bathroom
Healthcare and Computers
Fitness Center
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105 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Charlottesville-Albermarle (6 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Private rooms with on-site medical staff at an affordable price.
Comprehensive Guide to Qualifying for Home Health Care Services
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Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
