Regency Care Of Arlington

Information last verified:

1785 South Hayes Street, Arlington, VA 22202

For more information about senior living options: (844) 490-3973

3.2 from 87 reviews
5 stars
38
4 stars
9
3 stars
4
2 stars
2
1 stars
34

Overall Review of Regency Care Of Arlington

Pros

  • pro The desk receptionist Ashley is courteous and makes visitors feel welcomed.
  • pro The unit manager on the second floor provides exceptional care and compassion, going above and beyond to answer questions and support the family.
  • pro The second-floor team is professional and works together to deliver quality care.
  • pro Ashley at the front desk demonstrates impeccable manners and consistent professionalism, kindness, and thoughtfulness.
  • pro Kimberly, the nurse assistant, is incredibly kind and caring, providing impressive care.
  • pro The staff are exceptional—skilled, compassionate, attentive, responsive, professional and friendly.
  • pro Jason Munro leads a compassionate Regency medical team that goes above and beyond for every patient.
  • pro The Regency team encourages families to participate in events and feel like part of the Regency family.
  • pro The rehab team—including PTs, OTs, nurses and social workers—works as a well-oiled machine and helps patients recover quickly.
  • pro The receptionist and nursing staff are incredibly professional and genuinely caring, maintaining a warm and compassionate demeanor.

Cons

  • pro The facility is described as a dump where the nurses and staff don’t care and are there for a paycheck.
  • pro The place should be investigated and shut down completely.
  • pro The staff are extremely rude, often yelling at families and hanging up when callers reach out.
  • pro The food quality is consistently awful and does not meet basic nutrition needs.
  • pro The facility is dirty, with roaches and bed bugs, and residents are not properly cared for (e.g., not bathed or brushed).
  • pro There is no accountability; administration is slow to respond and concerns are ignored.
  • pro Residents develop bed sores due to neglect and insufficient care.
  • pro There is a shortage of staff, resulting in long waits for call bells and delayed attention to emergencies.
  • pro Wrong medications are given, and essential medications or prescriptions are missing.
  • pro The facility lacks proper medical oversight, with no on-site doctors and disorganized care.
  • pro Visitors describe unsafe conditions and residents left unattended or improperly supervised.

Review

Regency Care of Arlington is best suited for families seeking post-acute rehabilitation and skilled nursing with a strong emphasis on therapy-driven recovery, where personal caregiver flexibility and in-house services can ease transitions. The center lays out a practical path for those moving a loved one from hospital to rehab, offering accessible parking, relatively open space, and the option to bring a family caregiver along for support. The facility’s therapy-driven culture shows up in comments praising physical, occupational, and speech therapy teams as well as wound care and dialysis capabilities. Front-line hospitality also matters here: multiple reviewers highlight a welcoming reception and approachable staff who coordinate care, keep families informed, and integrate residents into activities. In short, Regency Care is a workable choice for patients who need rehabilitation, a robust therapy schedule, and a care team that can partner with outside caregivers and family members to drive recovery.

Those weighing alternatives should consider what Regency Care may not reliably provide day to day. A substantial portion of reviews allege inconsistent bedside care, episodic unresponsiveness, and variability in staff demeanor between shifts or floors. Concerns range from delayed response to call bells and gaps in hygiene to food quality and overall cleanliness. Several accounts explicitly urge caution for long-term care or high-acuity residents who require steady, vigilant supervision, suggesting that other facilities with more uniform staffing and stricter on-site medical oversight could be more suitable. Families dealing with dementia, high fall risk, or complex medical needs may want to compare options where dedicated physicians are standard and where staffing patterns are more consistently described as compassionate and reliable.

The strongest positives, therapeutic rigor, engaged therapists, and real-time family communication, do offset some of the concerns, but only when the care environment remains stable. The rehab program is repeatedly framed as a genuine strength, with therapists who help patients regain strength, mobility, and independence, and with in-house services like dialysis and wound care that support complex needs. When the team is aligned, Nurses, CNAs, social workers, and therapy staff coordinating around a clear plan, families report progress, cleaner rooms, and better mood among residents. The presence of dedicated staff who go “above and beyond” on behalf of individual residents counters some negative anecdotes, illustrating that Regency Care can deliver excellent care in the right circumstances.

Yet the downside cannot be dismissed. The volume of negative experiences, rude responses to calls, fear of neglect, reports of bed sores, outdated or dirty rooms, and subpar meals, remains significant enough to warrant serious caution. Several reviews describe districts where the facility felt understaffed or overwhelmed, with patients left unattended or environments where basic hygiene and nutrition did not meet expectations. The most alarming narratives involve lapses in safety, medication administration, and timely communication with families; some families even characterize the facility as dangerous or requiring immediate escalation. Management responsiveness is a frequent point of criticism, with impressions that administrative attention may be uneven and floor-by-floor experiences can diverge dramatically.

Given these mixed realities, families should enter Regency Care with a structured checklist and a plan to monitor care closely. Before admission, request a floor-by-floor tour focused on staffing patterns, call-bell response times, and the availability of on-site physicians or consultants. Probe wound care protocols, infection control practices, and the specifics of the rehab schedule, ensuring therapists’ availability aligns with the resident’s goals. Ask to meet the unit manager or DON and request a clear point of contact for daily updates. Confirm whether a personal caregiver can reside on-site or accompany the resident to appointments, and review the menu to gauge whether nutrition meets the resident’s dietary needs. Finally, insist on a written care plan with measurable goals and a quarterly family conference to reassess progress and concerns.

In the end, Regency Care of Arlington offers a pragmatic, rehab-forward pathway for residents who prize strong therapy, accessible services, and a facility that can welcome outside caregivers. It is not the obvious choice for families prioritizing pristine, uniform day-to-day operations, relentless consistency in call-bell responsiveness, or airtight cleanliness across every unit. The decision hinges on how risk tolerance and recovery priorities align: if the goal is a vigorous rehabilitation trajectory with proactive staff engagement, Regency Care can deliver meaningful gains. If the priority is steady, universally spotless care and uninterrupted, highly proactive supervision, alternatives warrant serious consideration. A deliberate tour, a candid floor-level conversation, and a test period, when feasible, will reveal whether Regency Care’s strengths can be harnessed to a loved one’s recovery plan while its vulnerabilities are adequately mitigated.

Features

Housing

  • 240 resident community capacity 240 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ronald Reagan Washington National (1 miles away) Ronald Reagan Washington National (1 miles away)
  • Washington Dulles International (22 miles away) Washington Dulles International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Regency Care of Arlington, located in Arlington, VA, is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community strives to provide a comfortable and enjoyable environment where seniors can thrive and maintain their independence.

The amenities at Regency Care of Arlington are designed to enhance the quality of life for its residents. A beauty salon is available for residents to visit for all their grooming needs. Cable or satellite TV is provided in each resident's room for entertainment purposes. Community-operated transportation is available to help residents get around town for appointments or outings. A computer center allows residents to stay connected with loved ones and browse the internet. A fully furnished living space ensures that residents have everything they need for comfort.

Residents can enjoy various recreational activities within the community. There is a dining room where restaurant-style meals are served, catering to special dietary restrictions if needed. A fitness room is available for residents who want to stay active and maintain their physical health. For those who enjoy gaming, there is a dedicated gaming room. Outdoor spaces such as gardens provide opportunities for relaxation and enjoying nature. A small library offers books and reading materials for leisurely pursuits.

Care services at Regency Care of Arlington include 24-hour call systems and supervision to ensure that assistance is readily available when needed. Trained staff members assist with activities of daily living, such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications properly and on time. The community also offers a mental wellness program to support the emotional well-being of its residents.

In terms of location, Regency Care of Arlington benefits from its proximity to various amenities nearby. With numerous cafes, parks, pharmacies, restaurants, transportation options, places of worship, and theaters in close vicinity, residents have convenient access to various services and activities.

Overall, Regency Care of Arlington provides a warm and welcoming environment for seniors seeking assisted living. With its extensive amenities, care services, and convenient location, residents can enjoy a fulfilling and enriching lifestyle while receiving the support they need.

Nearby Places of Interest

Transportation

  • Crystal City Metro Station (0.3 miles)
  • American Airlines Admirals Club (0.8 miles)
  • Ronald Reagan Washington National Airport Metro Station (0.8 miles)
  • Pentagon Metro Station (0.8 miles)
  • Ronald Reagan Washington National Airport (DCA) (0.8 miles)
  • Terminal 2 (0.9 miles)
  • Delta Sky Club (0.9 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (2.7 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Shake Shack (2.2 miles)
  • McDonald's (2.6 miles)
  • McDonald's (2.7 miles)
  • McDonald's (2.8 miles)
  • The Salt Line (2.9 miles)
  • Dacha Beer Garden (2.9 miles)

Parks

  • Long Bridge Park (0.7 miles)
  • Gravelly Point Park (1 miles)
  • East Potomac Park (2 miles)
  • West Potomac Park (2.2 miles)
  • Huntley Meadows Park (2.3 miles)
  • Southwest Duck Pond (2.5 miles)
  • Georgetown Waterfront Park (3.1 miles)

Cafes

  • Starbucks (1.4 miles)
  • Junction Bakery & Bistro (2.6 miles)
  • Tatte Bakery & Cafe (2.8 miles)
  • Slipstream (3.1 miles)
  • Blue Bottle Coffee (3.2 miles)
  • Philz Coffee (3.2 miles)
  • Dolcezza (3.4 miles)

Physicians

  • American College of Obstetricians & Gynecologists (2.4 miles)
  • The Centers For Advanced Orthopaedics (3.3 miles)
  • One Medical (3.5 miles)

Theaters

  • AMC Georgetown 14 (3.1 miles)
  • Regal Gallery Place & 4DX (3.4 miles)

Places of Worship

  • St Peter's School on Capitol Hill (3.5 miles)

Frequently Asked Questions

Where is Regency Care Of Arlington?

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