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3.9 from 34 reviews
5 stars
21
4 stars
4
3 stars
0
2 stars
1
1 stars
8
Overall Review of St Johnsbury Health & Rehab Ct
common14 reviews mention this
Staff are consistently described as kind
Staff are consistently described as warm, helpful, and supportive.
Many residents and family members describe the staff as kind, considerate, and professional, including caregivers who feel supportive during rehab or visits. Several reviews also say the environment feels well cared for, with residents appearing happy and comfortable. A few reviewers contrast that by reporting negative experiences, but the more common descriptions emphasize friendliness and responsiveness in daily interactions.
common3 reviews mention this
Facility cleanliness stands out
Residents and visitors repeatedly mention a clean, well-kept environment.
Multiple reviews specifically call out cleanliness, describing a safe, clean facility and a generally tidy space. One review pairs that with professional, warm care during a post-hospitalization rehab stay. While other reviews raise serious concerns about neglect, the cleanliness comments that do appear are straightforward and positive.
caveat3 reviews mention this
Nutrition and food draw complaints
Food and nutrition receive recurring negative feedback.
Some reviewers are dissatisfied with the food, describing it as poor or not meeting residents’ needs. Other comments mention diet-related concerns during care, including a liquid diet decision that families questioned. At least one review also describes major nutrition shortfalls as part of a broader neglect concern.
caveat5 reviews mention this
Communication problems come up often
Communication and follow-up are repeatedly reported as inadequate.
Several reviews report difficulty getting clear updates, including problems following a hospital trip and reaching staff by phone. Some families describe coordination breakdowns during transfers, with them feeling unprepared or not informed. Others mention concerns that staffing dismissed or failed to act on reported issues, and that there was little communication with families when concerns were raised.
caveat4 reviews mention this
Hygiene and care lapses are reported
Some reviews report care lapses, including hygiene and monitoring issues.
A number of negative reviews describe situations where residents were not getting expected help with basic needs and monitoring. Comments include delayed or missed support with hygiene routines and complaints about bedsores and mobility decline. One review also ties care concerns to staffing attention, describing neglect-related risk and inadequate follow-through on simple nursing tasks.
common3 reviews mention this
Hospital access is very close
Nearby hospitals and physician offices are within about a tenth of a mile.
A few reviews connect the facility experience to hospital care, such as post-hospitalization rehab and follow-up after a hospital visit. When families describe transfer decisions or concerns about medical coordination, the proximity of local hospitals and physician offices may make transitions easier to manage than in more remote areas. This is reflected in reviews that mention hospital discharge and follow-up.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Nearby Places of Interest
Physicians
Eye Associates of Northern New England (0.1 miles)
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
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Skilled Nursing Facility
24/7 supervision with ADL assistance in a homelike setting.
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Comprehensive Guide to Qualifying for Home Health Care Services