St. Johnsbury Health and Rehabilitation Center in St. Johnsbury, VT
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Information last verified:
1248 Hospital Drive, St. Johnsbury, VT 05819
For more information about senior living options: (844) 490-3973
The staff are great, very knowledgeable and supportive. Kim H. is regarded as the best DON the reviewer has ever met. Kim H. helped restore the insulin pump for the patient. There are many good staff members, and they are appreciated by patients and families. All the staff were very helpful and pleasant to deal with. The staff were exceptionally nice, and were helpful and friendly when visiting a grandmother. The staff were very helpful and friendly, and the family member looked happy and well cared for. The facility has wonderful staff and a caring team. The workers were all very friendly and helpful, and the facility is very clean. Overall, the staff are wonderful, considerate and polite.
They described the facility as disappointing due to a lack of communication and staff who were unprofessional and disengaged. They called the food horrible, saying it wouldn’t even feed a dog. They alleged gross neglect and an extreme lack of dietary care needed to stay healthy. They observed no communication from staff and attributed it to short-staffing, creating a huge risk of patient falls. They reported poor handling of a loved one’s transfer and DNR status, with no follow-up calls. They claimed their family member died alone because of inadequate communication. They criticized staff tone and phone etiquette as disrespectful and dismissive. They described the facility as a dump, with neglect leading to bedsores, lack of showers, and delayed assistance. They claimed belongings went missing and that staff failed to provide needed help. They recounted a situation where a nurse practitioner allegedly disregarded prior discussions about swelling, undermining the planned treatment.St. Johnsbury Health and Rehabilitation Center is best suited for families that place a premium on clinical leadership and hands-on, knowledgeable caregiving, and are prepared to supervise care closely. The community often earns praise for its experienced nursing leadership and a large pool of staff who seem genuinely engaged in daily resident care. When staff are coordinated and responsive, residents benefit from attentive medical oversight, practical rehab support, and a presence that can feel reassuring during recovery or ongoing health challenges. The facility’s location in St. Johnsbury, VT and its updated environment also appeal to families seeking a visible, active care setting where therapy and daily assistance occur under firm supervision. This combination makes it a reasonable choice for those who demand strong clinical direction and routine, dependable staffing.
Some families, however, will want to consider alternatives. Those who require flawless, consistently clear communication with every handoff and family update should look elsewhere, as several reviews describe ongoing gaps in information flow and coordination between frontline staff and family members. The most serious concerns center on perceived unresponsiveness and inconsistent accountability when issues arise, including critical medical changes or planned transfers. Families with a history of needing transparent, real-time updates and rigorously documented decisions may find this facility’s processes insufficient. Prospective residents who rely on a quick, seamless escalation path for concerns should weigh other options with stronger emphasis on communication discipline and end-of-life care planning.
On the positive side, the strongest recurring pros are the quality and dedication of the staff and the leadership team. Reviewers consistently praise the staff’s knowledge, accessibility, and willingness to help, with multiple mentions of standout individuals and a D.O.N. who makes a real difference in patient management. When administrative leadership is aligned with frontline teams, residents experience attentive daily care, practical support with therapy and medications, and a generally respectful, supportive atmosphere. Several accounts describe clean facilities, friendly interactions, and moments of genuinely helpful, compassionate caregiving that leave families feeling grateful for the personal attention their loved ones receive.
The most troubling Cons cluster around communication, coordination, and perceived neglect in some cases. A substantial portion of feedback highlights delayed responses, difficulty obtaining timely updates, and questions about the adequacy of daily nursing tasks. There are stark, even alarming, anecdotes about missed care needs, lapses in monitoring, and situations where family members felt left out of critical decisions or informed too late about hospital transfers. Complaints about food quality and overall nutrition, limited assistance with hygiene and mobility, as well as accusations of staff disengagement, repeatedly surface. Taken together, these themes create a risk profile that colors the overall experience and understandably weighs on family decision-making.
Bottom line: the positive elements, strong clinical leadership, high staff engagement, and a caring, workable care environment, are genuine advantages when they align and communication flows smoothly. Yet the persistent narratives about inconsistent communication, safety concerns, and variable quality of daily care cannot be ignored. For families prioritizing proactive, transparent care management and a consistently reliable family update rhythm, this community may fall short unless it demonstrates meaningful improvements in staffing stability, documentation, and escalation processes. Those weighing options should arrange a focused, candid on-site evaluation: meet the DON and key nurses, request to review current care plans and recent incident reports, observe nurse-call responsiveness, and gauge whether the dietary and hygiene standards meet their expectations. If these checks reveal solid, repeatable systems for communication and safety, the center can be a strong fit; if not, alternatives with demonstrably steadier operations warrant serious consideration.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The St. Johnsbury Health and Rehabilitation Center in St. Johnsbury, VT is a skilled nursing facility that provides excellent care for seniors in need of assistance with daily activities and health management. Our fully furnished facility offers a comfortable and homely environment for our residents.
To ensure our residents' comfort and entertainment, we provide amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a dining room, and outdoor space where they can relax and enjoy nature. Housekeeping services are provided to maintain cleanliness and hygiene throughout the facility.
Our dedicated staff members provide 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention. Medication management is handled by trained professionals to ensure proper dosage and timing.
At St. Johnsbury Health and Rehabilitation Center, we understand the importance of nutrition in maintaining good health. That's why we offer special dietary restrictions to cater to various needs. Our experienced chefs prepare delicious meals while following diabetes diets when required. Meal preparation and service are taken care of so that residents can focus on enjoying their meals.
We believe in promoting the mental wellness of our residents through our mental wellness program. Scheduled daily activities keep our residents engaged and entertained, enhancing their overall well-being.
Convenience is key at our assisted living community, with numerous cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, hospitals nearby for easy access to various services.
Join us at the St. Johnsbury Health and Rehabilitation Center where compassionate care meets quality living.
Located in St. Johnsbury, Vermont, this area offers a variety of healthcare options with physicians, hospitals, and pharmacies all within close proximity. The restaurants in the area provide a selection of dining options including Taco Bell, Salt Bistro, and Riley's Fish Shack. For coffee lovers, there are cafes like Locally Social Coffee and Auntie Dee Dees Homemade Vermont Baked Goods nearby. Transportation is convenient with multiple U-Haul locations for any moving needs. Those seeking entertainment can visit the Star Theatre or relax in one of the local parks such as Dog Mountain or Powers Park. Additionally, there are several places of worship available for spiritual fulfillment, making this area a well-rounded choice for senior living in St. Johnsbury.
St. Johnsbury Health and Rehabilitation Center is located at 1248 Hospital Drive, St. Johnsbury, VT 05819 in Caledonia County, Vermont
St. Johnsbury Health and Rehabilitation Center on seniors.fyi includes 11 photos including images showing interior, windows, exercise equipment, dining, decor, landscaping, nature, living room, and more.
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