Helen Porter Healthcare & Rehab

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Helen Porter Healthcare & Rehab

30 Porter Drive, Middlebury, VT 05753

For more information about senior living options: (844) 490-3973

4.2 from 25 reviews
5 stars
20
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Skilled Nursing Facility

Overall Review of Helen Porter Healthcare & Rehab

Pros

  • pro Helen Porter is described as a wonderful facility loved by residents and their families, with extremely helpful staff.
  • pro A traveling nurse noted the facility is clean, patients are well cared for, and the staff are professional.
  • pro The director of nursing personally tours the facility, and the staff are consistently friendly and cheerful.
  • pro Residents enjoy art projects and socializing, with a strong, heartwarming connection to the nurses.
  • pro The memory care unit offers tailored activities and has a beautiful courtyard.
  • pro The rehabilitation center is praised for great results and compassionate, long-tenured staff.
  • pro Families express heartfelt gratitude for compassionate care and feel safe and well cared for.
  • pro The Wellspring singers provide moments of joy and comfort to residents during bedside performances.

Cons

  • pro The nurses are mean and hateful, and are described as racist, with a plea to run away.
  • pro The reviewer urged others to run away from the facility.
  • pro The reviewer expressed disappointment with the reviews they had seen.
  • pro The comments note staffing challenges that negatively impacted care.

Review

Helen Porter Healthcare and Rehabilitation Center comes across as a place of genuine care and connection, where residents, families, and staff seem to share a sense of community and purpose. Several reviewers highlighted the warmth of the environment, noting that even as a traveling nurse in 2023, they felt welcomed, learned a great deal from the team, and carried a sense of gratitude and nostalgia for the experience. The sentiment runs beyond routine care: people spoke of feeling valued, of forming friendships, and of hoping to return one day to a place that left a lasting impression.

One reviewer described a memorable tour led by the director of nursing, during which the staff's friendliness and the residents' engagement stood out. The residents were pictured as actively involved in art projects and socializing, with eyes lighting up as they shared their stories. The connection between residents and nurses was described as beautiful and heartwarming, underscoring a culture where personal interactions are as important as clinical outcomes. It's a theme that recurs in multiple accounts: care that feels personal, respectful, and infused with warmth.

There is also a strong emphasis on the stability and depth of the caregiving team. Several comments noted that many staff members have been at Helen Porter for over a decade, a factor that seems to contribute to consistent, well-coordinated care. The memory care unit received particular praise for its activities and music tailored to residents' needs, suggesting a facility that recognizes the importance of meaningful engagement in maintaining quality of life. The courtyard was described as beautiful, reinforcing the sense that the physical environment supports well-being alongside compassionate caregiving.

Families shared heartfelt testimonies about rehabilitation and post-acute care, with statements that rehabilitation outcomes were wonderful and that staff remained friendly and caring throughout a resident's stay. The overall impression was that patients were happy and well cared for, and that the facility represented "a great place to live and work." These reflections extended beyond medical treatment to encompass the atmosphere of teamwork, respect, and a shared commitment to helping residents thrive during difficult transitions.

A particularly vivid account came from a daughter who spoke of a six-week stay for her mother, beginning in the Post Acute Care wing and continuing into ARCH care. She described the care as excellent even in the face of staffing challenges, noting that both local and traveling medical staff consistently went above and beyond to ensure her mother's comfort and well-being. She highlighted personal moments of care - a physical therapist who showed genuine concern for her mother's progress and Wellspring singers who brought bedside comfort through their performances. Her gratitude extended to the entire Helen Porter team, whose collective efforts she felt made a meaningful difference for their family during a challenging time.

Another thread in these reviews is a recognition of the people behind the care - the traveling nurses, the administrative staff, the therapists, and the clinicians who collaborate to keep residents safe and supported. There's a sentiment of pride in the facility's culture and in individuals who stand out for their kindness and professionalism. Specific praise for Amanda, for example, reflects a culture of appreciation among families for exceptional teamwork and patient-centered care, including an acknowledgment that, even when reviews vary, the traveling nursing staff has earned respect and admiration from those they serve.

As with any complex setting that serves vulnerable populations, there are voices that express concerns. At least one reviewer spoke with a starkly negative view, describing the nurses as mean and hateful, suggesting residents were spoken to in a disrespectful and even racist manner and urging others to "run away." This perspective stands in sharp contrast to the many glowing testimonials and serves as a reminder that perceptions of care can diverge widely. It also underscores the importance of ongoing, attentive leadership and accountability to address any instances of poor conduct and to ensure a consistently respectful, inclusive environment for all residents and their families.

Taken together, the collection of reviews paints a portrait of Helen Porter as a place of meaningful engagement, thorough and compassionate care, and a strong sense of community. Families repeatedly express relief and gratitude for the staff's dedication, the nurse-resident relationships, and the opportunities for residents to participate in purposeful activities. Traveling nurses describe a facility that is clean, professional, and committed to high standards of care, while long-standing staff members and administrators are credited with creating a stable, collaborative atmosphere. While no care setting is immune to challenges or criticism, the overarching message here is clear: Helen Porter is valued by those who have experienced it firsthand for its caring culture, its supportive environments, and its continuing efforts to nurture both residents and their families.

Features

Housing

  • 105 resident community capacity 105 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Helen Porter Healthcare & Rehab is an assisted living community located in Middlebury, VT. Our community offers a wide range of amenities to enhance the quality of life for our residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor space for relaxation and socializing, private bathrooms in each apartment, restaurant-style dining options, a small library for reading and quiet time, telephone access in each apartment, transportation arrangement for non-medical needs and doctor's appointments and access to our wellness center equipped with Wi-Fi/high-speed internet.

In addition to our luxurious amenities, we also provide comprehensive care services to meet the individual needs of our residents. We have a 24-hour call system in place to ensure the safety and security of our residents at all times. Our highly trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing and dressing. We also offer specialized care for residents with diabetes through meal planning according to their dietary restrictions and medication management. Our mental wellness program focuses on promoting emotional well-being among our residents.

At Helen Porter Healthcare & Rehab, we understand the importance of maintaining an active and engaging lifestyle. That is why we offer various activities for our residents to participate in. These include concierge services to cater to their individual needs and preferences, fitness programs tailored to their abilities and interests, planned day trips for exploration and adventure outside the community grounds as well as resident-run activities that encourage socialization among peers. We also have scheduled daily activities designed to stimulate cognitive functions while providing enjoyment.

Our convenient location offers easy access to nearby facilities such as cafes where residents can enjoy meals outside the community on occasion. There are also parks nearby for nature walks or recreational activities. Pharmacies are easily accessible for medication needs, and there is a diverse selection of nearby physicians available for any healthcare needs. In addition, there are various restaurants and places of worship nearby for residents to enjoy dining out or attending religious services. For emergency medical situations, hospitals can be reached within a short distance from our community.

At Helen Porter Healthcare & Rehab, we strive to provide a comfortable and enriching living environment for our residents. With our exceptional amenities, personalized care services, and engaging activities, we ensure that each resident enjoys a fulfilling and vibrant lifestyle while receiving the necessary support they need.

Nearby Places of Interest

This part of Middlebury, Vermont offers a variety of amenities and services that may appeal to seniors looking for a peaceful and convenient place to live. With multiple hospitals, pharmacies, physicians, and places of worship located within close proximity, residents can easily access healthcare and spiritual support as needed. There are also several cafes and restaurants nearby where seniors can enjoy dining out with friends or family. Transportation options such as U-Haul, Budget Truck Rental, and Enterprise Rent-A-Car make it easy to travel around the area if needed. Additionally, the presence of parks like Forest Parks & Recreation Department and Dar State Park provide opportunities for outdoor recreation and relaxation. Overall, this part of Middlebury seems to offer a well-rounded environment for senior living.

Hospitals

  • Porter Hospital (0.1 miles)
  • Porter Hospital ICU (0.1 miles)
  • Porter Hospital (13.2 miles)

Physicians

  • Middlebury Family Health (0.1 miles)
  • Jon P. Ford, PA-C, Hospitalist Physician Assistant (0.1 miles)
  • Eichner Wm J Phys (0.1 miles)
  • Porter Internal Medicine (0.1 miles)
  • Addison Associates In Ob-Gyn (0.1 miles)
  • Ear, Nose and Throat, UVM Health Network - Porter Medical Center (0.1 miles)
  • Rainbow Pediatrics (0.1 miles)

Pharmacies

  • Hannaford Pharmacy (0.7 miles)
  • Walgreens (0.8 miles)
  • Walgreens (10.4 miles)
  • Marble Works Pharmacy (10.5 miles)
  • Chemis DrugStore (12.4 miles)
  • Marble Works Pharmacy (12.4 miles)
  • Kinney Drugs (12.5 miles)

Cafes

  • Middlebury Crossroads (0.8 miles)
  • Otter Creek Bakery (0.9 miles)
  • The Storm Cafe (1.1 miles)
  • Royal Oak Coffee (1.3 miles)
  • Ferrisburgh Bake Shop & Deli (14.4 miles)
  • Libby's Bakery Cafe (16.5 miles)

Places of Worship

  • Mead Memorial Chapel (0.9 miles)
  • St Mary's Church (0.9 miles)
  • East Middlebury United Methodist Church (3.6 miles)
  • Barth Family Ministries (5.5 miles)
  • Saint Bernadette Church (7.2 miles)
  • Addison County Church of Christ (7.9 miles)
  • Southern Baptist Convention (9.4 miles)

Restaurants

  • Mister Ups Restaurant (0.9 miles)
  • Two Brothers Tavern (0.9 miles)
  • The Rough Cut Restaurant (1 miles)
  • Sabai Sabai Thai Cuisine (1 miles)
  • Rosie's Restaurant (1.2 miles)
  • Fire & Ice Restaurant (1.3 miles)
  • Jessica's at Swift House Inn (1.4 miles)

Transportation

  • U-Haul (1.4 miles)
  • Budget Truck Rental (3.5 miles)
  • Middlebury State Airport (6B0) (3.7 miles)
  • Perry Institute For Marine Science (9.8 miles)
  • U-Haul Moving & Storage (12.4 miles)
  • Enterprise Rent-A-Car (12.8 miles)
  • Amtrak-Port Henry (14.6 miles)

Parks

  • Forest Parks & Recreation Department (1.7 miles)
  • Dar State Park (12.7 miles)
  • Kingsland Bay State Park (14.6 miles)

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