Rocky Mountain Care - The Lodge is a nursing home community in Heber City, UT.
Information last verified:
544 East 1200 South, Heber City, UT 84032
For more information about senior living options: (866) 208-4318
4.1 from 83 reviews
5 stars
56
4 stars
10
3 stars
0
2 stars
3
1 stars
14
Overall Review of Rocky Mountain Care - The Lodge
differentiator19 reviews mention this
Physical therapy is consistently strong
Physical therapy is repeatedly described as excellent and results-focused.
Residents and families frequently single out the therapy team, describing it as excellent, standout, and focused on helping them improve after injury or surgery. Specific therapists are named as helpful, kind, and knowledgeable, and multiple reviews connect therapy to noticeable progress. A few reviews go the other direction, saying PT care was missing or inadequate.
common16 reviews mention this
Staff are attentive and responsive
Residents often describe staff as quick to respond and willing to help.
Many reviews say calls are answered in a timely way and that nurses, CNAs, and aides follow through on requests. Several residents describe feeling safe and taken care of, with caregivers checking in and addressing needs promptly. Some reviews raise serious concerns about delayed or missing help and communication, including unanswered call lights and long waits at night.
common24 reviews mention this
Facility looks beautiful and clean
The building’s appearance and upkeep are a frequent point of approval.
A large portion of reviews comment on the facility’s appearance, cleanliness, and overall feel, often comparing it to a resort or describing it as modern and well maintained. Residents also link the environment to how they feel while recovering. Even among the critical reviews, the “pretty” or well-designed building is often mentioned, with the main complaints shifting to care rather than the physical spaces.
caveat12 reviews mention this
Food quality is mixed
Dining gets mixed feedback, with some meals falling short.
Some residents describe the food as good, enjoyable, or even great, and a few mention receiving meals on time. Others say the food is only OK or not good enough to eat at times. A couple of reviews go further, describing cold or poor nutrition and connecting it to concerns about overall care needs.
caveat10 reviews mention this
Concerns about staffing and neglect
Multiple reviews raise concerns about staffing shortages and patient neglect.
Several critical reviews describe understaffing and failures to provide basic help, including unanswered call lights, long waits, and delayed medication. Some reviews mention issues with vitals being missed, feeding tube problems, or repeated ER transfers. Even in reviews that praise many caregivers, there are recurring mentions of staffing being a limitation that can affect day-to-day care and communication.
common2 reviews mention this
Nearby medical options are close
Nearby medical offices are within about a quarter mile.
The surrounding area includes multiple physician and hospital options very close to the community. That proximity may be reassuring for families who want easy access to care while a loved one is receiving skilled nursing and therapy.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
92 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Dr Tayler (0.2 miles)
Olsen Gordon S Do (0.2 miles)
Heber Valley Diagnostic Imgng (0.2 miles)
Kern Steven M MD (0.2 miles)
Faatz Jill Intermountain Heber Valley Clinic Heber City (0.2 miles)
Gregory P MD - Tayler Gregory P Tayler MD (0.3 miles)
Heber Valley Oral & Maxillofacial Surgery (0.8 miles)
Hospitals
Intermountain Cancer Center - Heber Valley Hospital (0.2 miles)
Rocky Mountain Care - The Lodge on seniors.fyi includes 12 photos including images showing interior, lobby, dining, reception area, patio, bathroom, fireplace, decor, and more.
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Rocky Mountain Care - The Lodge photos
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Interior
Decor
Bedroom
Windows
Dining
Lighting
Fireplace
Bathroom
Lobby
Seating
Exercise Equipment
Bright Lighting
Interior
Decor
Bedroom
Dining
Windows
Bathroom, Grab Bars, and Accessible
Lighting
Fireplace
Seating Area and Natural Light
Patio
Lobby
Exercise Equipment, Physical Therapy, and Therapy Room
Outdoor Seating
Seating
Hallway
Waiting Area
Reception Area
Bright Lighting
Spacious
Modern Architecture
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