Crescent Care Ctr in Winnsboro, TX

Pros

• The facility is very clean and sanitized.
• The staff are friendly and residents are well cared for.
• The staff are fantastic and greatly appreciated for all they do.
• The staff are very lovely and pleasant to talk with.
• Things have been going pretty well for mom.
• Johnnie received good care and was happy to be back in his environment.
• The experience was very good, with friendly people.
• Teresa Easley is very personal.
• Teresa was awesome - friendly, knowledgeable, and helpful.
• The staff and nurses are kind to residents and residents feel at home.
• The place always has friendly smiling faces; it's a pleasure to visit.
• The staff are caring and professional.
• The facility is a godsend.
• It's a caring place for older folks to stay.
• The staff seem among the friendliest and are helpful.
• The facility is clean and calm; the staff are friendly toward residents.
• The staff were gentle and caring with a visiting resident.
• They know the residents and care for them; it seems to be a well-run facility.
• There was true, sincere, and honest compassion witnessed.
• Everything else was great as usual.
• The staff are polite and helpful.
• The staff are very professional; the rooms are clean; it seems everyone enjoys working there.
• The staff are amazing and truly love their residents.
• This place is amazing; the remodel looks great; the staff are caring and attentive; admin staff helpful with Medicaid.
• The building is clean; administrators go above and beyond to help residents.
• Great staff; many have long tenure; happy staff equals happy residents.
• Whispering Pines is a small, homey community where meals are pretty good and there are activities.
• The staff are very good and care for loved ones.

Cons

• The staff blow off family members when their relative can't attend.
• The mom seems to be in her last days.
• The place was filled with covid.
• The nurses caring for granny were not nice at all, and the rooms were not homey, and it was not a clean place.
• The room was hot and humid for her condition.
• They waited over an hour for care, and the desk nurses wouldn't help; unacceptable.
• The facility allowed mom to commit suicide because they didn't pay attention to her.

Review

Crescent Care Center in Winnsboro, TX is best suited for families seeking a clean, intimate, and character-filled community where staff know residents by name, care routines feel consistent, and daily life has a home-like rhythm. It especially fits seniors who prioritize a respectful, personable atmosphere over a clinical, impersonal setting, and who appreciate long-tenured caregivers who bring continuity to daily care. The facility works best for residents who value reliable housekeeping, straightforward medication management, and a straightforward path to social interaction with staff and other residents. Those whose top priority is intensive medical monitoring, rapid crisis response, or highly structured rehabilitation programs may want to consider alternatives that emphasize more robust medical oversight or broader specialist access.

What Crescent does well is repeatedly affirmed in the reviews: a very clean environment and friendly, compassionate staff who appear to care deeply about residents. Families report that residents are well cared for, kids and siblings feel welcome during visits, and the atmosphere is calm and orderly. The remodeling and updated spaces contribute to a sense of dignity and comfort, while administrative staff - especially those who guide Medicaid and paperwork - are described as helpful and accessible. The consistency of care is reinforced by staff longevity, with many employees having long tenures, which translates into familiar routines and a predictable day-to-day for residents. For families prioritizing a steady, respectful caregiving presence, Crescent's core strengths can offset the challenges of selecting a new home.

Beyond general cleanliness and demeanor, many reviewers highlight the human side of the operation. Residents are treated with kindness, and the team's genuine compassion shows up in everyday interactions - meals, activities, and in-between moments when a smile or a kind word matters. Several accounts emphasize the sense that residents are not treated as anonymous units but as individuals with histories and preferences that staff acknowledge. When care teams stay for years, families notice the continuity: it's easier to form trust, and that trust reduces the stress inherent in transitioning a loved one to a facility. In short, Crescent's staff culture can be a decisive asset for families who want warmth paired with dependable day-to-day care.

The downside reality is not ignored. A handful of reviews point to operational gaps that matter, especially during peak moments. Instances of weekend communication lapses - for example, unanswered calls or slow responses - leave families uneasy about access and oversight during off-hours. Some days featured delays in routine tasks, from room conditions like heat or humidity to meals and seating at dinner, and at least one account notes a perception that urgent needs were not promptly addressed. A few reviewers describe missteps in basic safety and care, including reports that a nurse did not know a resident's room or that a care day started with insufficient attentiveness. Most troubling are the serious allegations raised by a reviewer who claimed a resident attempted suicide and felt the facility did not respond appropriately; such claims demand careful, independent assessment and decisive risk mitigation by leadership.

Those pros and cons create a clear decision framework. For families who value a clean, calm, and personable environment with caregivers who genuinely know residents and stay long-term, Crescent offers a compelling value. The positives - quality staff relationships, a homey feel, and smooth administrative navigation for Medicaid - can substantially offset less frequent, but real, operational hiccups. However, for families where 24/7 high-intensity medical oversight, immediate emergency responsiveness, or airtight safety protocols are non-negotiable, Crescent's gaps on weekends and specific care-process lapses may tilt the scale toward alternatives with stronger signals of rapid intervention and continuous medical monitoring. Tour with questions: how weekends are staffed, how escalation is handled after hours, what the care plan looks like for a resident with higher medical needs, and what concrete steps the administration takes when concerns arise. If safety assurances and 24/7 responsiveness are paramount, factor those red flags into the decision and compare with options that emphasize those capabilities.

In the end, Crescent Care Center presents a practical, compassionate choice for families who prize a warm, neighborly environment backed by stable, attentive staff. It is especially well-suited for long-term residency where daily routine, relationship-building, and a clean, dignified setting matter most. The decision hinges on weighing the strength of the personalized care culture against the concerns about weekend responsiveness and isolated care gaps. For families comfortable with proactive conversations, transparent incident reviews, and a facility that can adjust to rising needs with the right planning, Crescent offers a sound, grounded option. Where absolute immediacy of crisis response or aggressive medical programming is essential, other communities may better align with those non-negotiables.

This area of Winnsboro, Texas offers a convenient and diverse range of amenities for seniors looking to settle in a cozy community. Within walking distance, residents can enjoy delicious meals at Angelo's Italian Restaurant or Richie's Grill & Cafe, grab essentials from Scotts Pharmacy or CVS Pharmacy, and take leisurely strolls in Winnsboro City Park or Gov Hogg City Park. Health care needs are met with Winnsboro Internal Medicine nearby, as well as Presbyterian Hospital of Winnsboro for more serious medical attention. Places of worship like Rock Building First Baptist Church and Chapel In the Woods Christian Fellowship cater to spiritual needs, while transportation options such as U-Haul Neighborhood Dealer offer ease in getting around. With various dining options, healthcare facilities, parks, and religious centers in close proximity, this part of Winnsboro provides a well-rounded environment for senior living.

Restaurants

• Angelo's Italian Restaurant (0.1 miles)
• McDonald's (0.1 miles)
• Richie's Grill & Cafe (0.2 miles)
• Donut Shoppe (0.4 miles)
• Sonic Drive-In (0.4 miles)
• Taco Dive (0.8 miles)
• The Barrel House Bar & Grill (0.8 miles)

Pharmacies

• Scotts Pharmacy (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Key Drug (0.4 miles)
• Bell's Pharmacy (0.8 miles)
• Brookshire's Food Stores, Bakery (13.9 miles)
• Tiger X Pharmacy (16.4 miles)
• Medicine Chest Pharmacy (16.6 miles)

Transportation

• Winnsboro Airport (0.6 miles)
• U-Haul Neighborhood Dealer (0.8 miles)
• U-Haul Neighborhood Dealer (2 miles)
• U-Haul (4.4 miles)

Parks

• Depot (0.7 miles)
• Winnsboro City Park (0.8 miles)
• Gov Hogg City Park (14.3 miles)
• Providence RV Parks (15.4 miles)

Physicians

• Winnsboro Internal Medicine (0.8 miles)
• Winnsboro Ear Nose & Throat Clinic (1.1 miles)
• Etmc First Physicians Clinic (13.7 miles)
• Trinity Clinic-Quitman (13.8 miles)
• East Texas Medical Center First Physicians Clinic (14.1 miles)

Places of Worship

• Rock Building First Baptist Church (0.8 miles)
• Chapel In the Woods Christian Fellowship (0.8 miles)
• First Baptist Church (0.8 miles)
• Southern Baptist Convention (0.9 miles)
• Larry Ramsour Evangelistic (0.9 miles)
• Assembly of God Church (0.9 miles)
• First United Methodist Church (0.9 miles)

Hospitals

• Presbyterian Hospital of Winnsboro (1.1 miles)
• Trinity Mother Frances Wound Care Center (1.1 miles)
• East Texas Medical Center (13.7 miles)
• UT Quitman (13.7 miles)

Cafes

• The Coffee Shop (9.3 miles)
• Speakeasy Coffeehouse (14 miles)