Willow Park Rehabilitation And Care Center
Save300 Crowne Point Boulevard, Willow Park, TX 76087
For more information about senior living options: (844) 490-3973
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The facility is beautiful, warm, and inviting with great patient care. The therapy gym is amazing. Willow Park Rehabilitation is by far the best rehab facility. The staff are friendly, attentive, and truly care for their patients. The rooms and the facility are clean and well maintained. Families report that the care teams are patient, helpful, and courteous. The physical therapy program is top-notch and supportive.
Reviewers describe the facility as understaffed and lacking basic resident supplies. They claim there is little to no nursing oversight, with nurses not consistently on site. They state that call buttons go unanswered and residents are left without timely pain relief or assistance. They allege medications are not administered according to policy, including crushing time-release pills. They say residents are not receiving adequate nutrition or nutrients via feeding tubes. They warn others not to place loved ones there, calling the center horrible. They report unconsented touching and invasive care of patients without proper consent. They note refunds or credits after a resident's death have not been issued.Willow Park Rehabilitation Care is clearly a place of contrasts. On one hand, several people describe it as a beautiful, warm, and inviting setting with a well-equipped therapy gym, plenty of activities and outings, and staff who seem genuinely caring. Reviewers talk about bright first impressions, a clean environment, and a sense that the facility can be a supportive place for loved ones to call home. Some residents' family members emphasize that the building itself smells fresh and welcoming, that the front desk staff are friendly, and that the daily routine includes meaningful physical therapy and opportunities to stay engaged. In several accounts, families note that the care from therapists and the atmosphere of the gym help patients push through difficult transitions and work toward goals such as returning home.
There are strong, positive sentiments from people whose loved ones benefited from consistent, compassionate care. One reviewer who is currently staying at Willow Park praises the physical therapy team as top-notch, with patience and encouragement through a tough recovery. Another describes staff as friendly across departments - from the front desk to nurses to the therapy team - and notes their loved one's room being cleaned daily and care that felt attentive and respectful. For some families, the overall experience has been reassuring: a relative's rehab stays have been described as among the best they've seen, with caregivers who genuinely connect with patients and families, and with a facility that feels clean, well-kept, and supportive during the recovery process.
But the facility also faces consistently voiced, serious concerns from other families and former residents. Several reviews describe critical staffing shortages or inconsistent staffing, leading to missed calls, unaddressed needs, and delayed or neglected care. Critics recount call buttons going unanswered for long stretches, and situations where patients waited in discomfort or distress without timely relief. Some accounts allege that medications were not administered as policy requires, including repeated complaints about time-release pills being crushed in error, which can create dangerous dosing situations. There are even claims of billing issues and delays in refunds or credits after a resident's passing, which add to a sense of frustration and mistrust.
The most troubling reports focus on gaps in medical management and safety. Reviewers describe lapses in essential therapies and treatments - ranging from UTIs, heart-related concerns, strokes, kidney stones, and blood clots to the use of feeding tubes and antibiotics - where family members felt that necessary care was not delivered promptly or adequately. One account describes a patient not receiving nutrition or fluids through a feeding tube for an extended period, plus missed antibiotics, during a time when the patient was on oxygen around the clock and in a fragile state after recent surgery. Others allege that oxygen settings were not appropriate for the patient's needs, which adds to worries about overall safety and quality of care. The gravity of these concerns is underscored by comments from families who felt their loved ones' health declined after moving to Willow Park, or who questioned whether the facility's practices contributed to that decline.
End-of-life and dignity issues add another painful layer to the picture for some families. There are reports of patients being touched or treated without appropriate consent, as well as accounts of distressing interactions with hospice and staff during sensitive moments. One reviewer described a situation where a dying patient's teeth brushing or other procedures were performed without consent, prompting questions about rights and dignity at the bedside. Another recounts a situation where a chaplain's approach felt loud and out of place, underscoring the importance of compassion and individualized care during difficult times. These episodes aren't universal, but they are powerful reminders that experiences at Willow Park can vary dramatically depending on who is providing care and when.
In contrast to the negative experiences, several families emphasize positive, ongoing experiences of care, especially when residents have access to attentive staff and a supportive rehab program. A number of reviews highlight that loved ones received good, dedicated attention, and that staff members listened when concerns were raised. There are comments praising the facility's cleanliness and upkeep, the responsiveness of therapy teams, and the sense that staff genuinely cared about the residents' well-being. Some families who previously doubted the facility after reading reviews decided to tour first and then found that their first-hand experience aligned with what others had said in a positive light. The recurring theme is that Willow Park can be excellent - especially in terms of therapy quality, cleanliness, and staff rapport - when communication lines are open and staffing levels are adequate.
Overall, Willow Park Rehabilitation presents a mixed picture that reflects the variability of long-term and post-acute care. For some families, it offers a bright, well-maintained environment with strong therapy services and caring personnel who help loved ones regain function and maintain dignity. For others, it raises alarms about understaffing, inconsistent adherence to medication protocols and care plans, and respect for patient autonomy and comfort. The facility's strengths - its inviting setting, trauma-tinged resilience of its therapy program, and moments of heartfelt care - sit alongside persistent warnings from residents and families who feel they must advocate aggressively to secure basic needs and timely medical attention.
If you're evaluating Willow Park for a loved one, the accounts suggest a careful, thorough approach: arrange a tour, observe the environment, and, importantly, ask detailed questions about staffing patterns, medication administration policies, pain management, call-light responsiveness, and how they handle feeding and oxygen needs. Given the range of experiences shared, it's clear that outcomes at Willow Park can depend as much on the specific team on duty as on the facility's overall policies. A well-informed, proactive family can make a significant difference in navigating care here, but the reviews also serve as a caution that high-quality care is not guaranteed without attentive, ongoing engagement from both staff and families.
125 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willow Park Rehabilitation and Care Center in Willow Park, TX is an assisted living community that offers a range of amenities and care services to support the well-being and comfort of its residents. The community features a beauty salon where residents can pamper themselves, and they can enjoy their favorite TV shows through cable or satellite TV in their own rooms. Community-operated transportation is available for residents' convenience, ensuring easy access to nearby destinations. A computer center is provided to keep residents connected and engaged with technology.
The dining room offers restaurant-style dining, providing delicious meals prepared by the facility's staff. The Fitness room allows residents to stay active and maintain their health. Each living space is fully furnished, giving residents a comfortable place to relax and call their own. For entertainment purposes, there is a gaming room as well as a small library for residents who enjoy reading.
Willow Park Rehabilitation and Care Center understands the importance of cleanliness, so housekeeping services are provided regularly. Private bathrooms ensure privacy and convenience for each resident. Move-in coordination is available to assist new residents during their transition into the community.
Outdoor spaces such as gardens allow residents to enjoy nature and fresh air. Telephone services are available for communication purposes, along with Wi-Fi/high-speed internet access to keep them connected online. Transportation arrangements can be made for non-medical needs and doctors' appointments.
The community provides 24-hour call systems and supervision to ensure the safety of all residents at any time of day or night. Assistance with daily activities such as bathing, dressing, transfers, medication management, and meal preparation are readily available whenever needed. Special dietary restrictions like diabetes diets are accommodated.
Residents have access to a wellness center which caters to mental well-being along with various fitness programs offered at the community. Planned day trips provide opportunities for socialization outside the premises, while resident-run activities encourage engagement within the community itself.
In terms of proximity, Willow Park Rehabilitation And Care Center is conveniently located near 3 pharmacies, allowing easy access to medication. There are also 3 physicians nearby to cater to residents' medical needs. For dining options, there are 4 restaurants nearby offering different cuisines. Additionally, there is a place of worship close-by for spiritual support and engagement.
Overall, Willow Park Rehabilitation and Care Center offers a comprehensive range of amenities, care services, and convenient access to nearby facilities, making it an ideal assisted living community for individuals seeking comfort, support, and a vibrant living environment.
Willow Park Rehabilitation And Care Center is located at 300 Crowne Point Boulevard, Willow Park, TX 76087 in Parker County, Texas
Willow Park Rehabilitation And Care Center on seniors.fyi includes 5 photos including images showing architecture, building, landscaping, exterior, outdoor, garden, patio, entrance, and more.
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