Briarcliff Health Center in Tyler, TX

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Briarcliff Health Center in Tyler, TX

Briarcliff Health Center is a nursing home community in Tyler, TX.

Information last verified:

3403 South Vine Avenue, Tyler, TX 75701

For more information about senior living options: (866) 208-4318

4 from 104 reviews
5 stars
59
4 stars
18
3 stars
9
2 stars
4
1 stars
14

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Top 5% Senior Living Community in 2026

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Overall Review of Briarcliff Health Center

common 12 reviews mention this

Clean facility and odor control

Residents and visitors frequently mention the facility staying clean with few odor complaints.

Multiple reviews call out cleanliness right when they walk in, including notes about not smelling urine or having a fresh, clean feel. Families also describe rooms and common areas as well kept and staff and housekeeping doing a good job. A smaller number of reviews include odor as a problem, including urine smells during visits, but the overall cleanliness theme is much more common. Overall, cleanliness shows up as a consistent point of reassurance, even though not every visitor reports the same experience.

common 26 reviews mention this

Caring, responsive staff is central

Reviews repeatedly describe caring, helpful staff who attend to residents’ needs.

The most consistent praise across reviews is about staff being kind, attentive, and responsive to requests. Families mention staff members greeting visitors warmly, encouraging residents, and helping with daily needs and meals. Several reviews also highlight therapy and nursing teams working well with families, including communication during care issues. There are also complaints about rude interactions and difficulties reaching someone by phone, which is a recurring caution for families who rely on quick updates.

common 10 reviews mention this

Dining quality is praised, with gaps

Food is often described positively, though some residents experience colder or bland meals.

Several reviews say the meals are good, delicious, or plentiful, and some note the staff brings alternatives when a resident does not like what is on the menu. Others describe food concerns such as cold meals, bland flavors, or difficulty getting a special diet right. A few reviews connect meal service to care responsiveness by praising staff for calling families when something changes. Overall, dining appears to work well for many families, but it is not uniformly consistent across all units and situations.

caveat 6 reviews mention this

Memory care needs steadier consistency

Memory care reviews include concerns about consistency and supervision for dementia-related needs.

Reviews focused on memory care describe families wanting steadier routines and consistent caregivers, especially when residents get confused. Some residents’ care is described positively, including patient, attentive staff and a clean memory unit. Other reviews raise serious concerns about supervision, including reports of staff behavior on night shifts and residents not receiving the level of attention families expected. Taken together, memory care feedback is mixed: many families feel supported, but a subset report problems significant enough to question reliability.

caveat 6 reviews mention this

Families sometimes struggle with communication

Some reviewers report difficulty reaching staff and getting timely updates.

A number of reviews mention phone or information bottlenecks, including calls not being answered and getting placed on hold without resolution. Some families also say they were not contacted about health changes as promptly as they expected. Others describe better communication, such as staff calling with problems and providing updates. The pattern is uneven, with communication working well in some situations while causing frustration in others.

common 4 reviews mention this

Activities and social work support

Residents and families mention structured activities and helpful social work involvement.

Reviews include praise for activities, including an activities team member and events that keep residents engaged. Social work is also specifically mentioned, with families valuing support from a named social worker during the process of caring for a loved one. There is also mention of therapy and daily programs connected to rehab and memory care routines. While not every review focuses on activities, the ones that do tend to frame them as part of day-to-day support rather than just a one-time tour benefit.

common 2 reviews mention this

Nearby dining and services are close

The community is positioned near local restaurants and services.

At least one reviewer highlights how convenient the area is for visits, including easy access and parking. The listing also places multiple dining and service options nearby, which can help families handle errands while visiting.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 149 resident community capacity 149 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Tyler Pounds (6 miles away) Tyler Pounds (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Tyler, Texas offers a variety of amenities and services that cater to the needs of seniors. With multiple places of worship nearby such as Tyler Christian Fellowship and Congregation Beth El, residents have easy access to spiritual support. There are also several restaurants within close proximity, including The Grove Kitchen & Gardens and Mercado's, providing convenient dining options. Additionally, pharmacies like Kinsey's Pharmacy and healthcare facilities such as Dermatology Associates of Tyler and East Texas Medical Center Regional Healthcare System are easily accessible for medical needs. For entertainment, there is the Times Square Movie Theater nearby. Overall, this area provides a mix of essential services and recreational opportunities for seniors looking to reside in a vibrant community in Tyler.

Places of Worship

  • Tyler Christian Fellowship (0.2 miles)
  • Congregation Beth El (0.9 miles)
  • College Hill Baptist Church (2.3 miles)
  • Green Acres Baptist Church (2.4 miles)
  • Calvary Baptist Church (2.6 miles)
  • Cathedral of the Immaculate Conception (2.6 miles)

Restaurants

  • The Grove Kitchen & Gardens (0.2 miles)
  • Yamato Hibachi & Sushi Bar (0.7 miles)
  • Mercado's (0.7 miles)
  • Kawa's Hibachi Grill & Lounge (0.8 miles)
  • Chuck E. Cheese's (0.9 miles)
  • Tiba Grill (1.2 miles)
  • McAlister's Deli (1.2 miles)

Pharmacies

  • Kinsey's Pharmacy (0.7 miles)
  • Walmart Pharmacy (1.2 miles)
  • Brookshire Food & Pharmacy (1.6 miles)
  • Brookshire's (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • Smart Rx Pharmacy (1.8 miles)

Physicians

  • Audiology Associates of East Texas (0.9 miles)
  • Health At Work (0.9 miles)
  • Dermatology Associates of Tyler (0.9 miles)
  • Drug & Alcohol Testing Compliance Services (1 miles)
  • Dr Hope Short, MD (1.2 miles)
  • Precision Spine Care (1.3 miles)
  • MRI Central Tyler (1.5 miles)

Transportation

  • Hertz Rent A Car (1.1 miles)

Cafes

  • Starbucks (1.6 miles)
  • Ming's Cafe (2 miles)
  • Panera Bread (2 miles)
  • Coffee City USA (2.2 miles)
  • HTeaO (2.6 miles)

Theaters

  • Times Square Movie Theater (1.6 miles)

Hospitals

  • Dialysis Access Center Of Tyler (2.4 miles)
  • Fresenius USA (2.4 miles)
  • Christus Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health (2.6 miles)
  • East Texas Medical Center Regional Healthcare System (2.6 miles)
  • East Texas Medical Center Specialty Hospital (2.6 miles)
  • Trinity Mother Frances (2.7 miles)

Frequently Asked Questions

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