Briarcliff Health Center in Tyler, TX

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Briarcliff Health Center in Tyler, TX

3403 South Vine Avenue, Tyler, TX 75701

For more information about senior living options: (844) 490-3973

3.9 from 95 reviews
5 stars
51
4 stars
17
3 stars
9
2 stars
4
1 stars
14

Skilled Nursing Facility

Overall Review of Briarcliff Health Center

Pros

  • pro The staff are kind and helpful.
  • pro Lisa is absolutely wonderful at activities.
  • pro Deborah the receptionist is always friendly and greets everyone with a smile.
  • pro The facility is clean, welcoming, and well-maintained.
  • pro The care and rehab provided are excellent, with staff described as kind, compassionate, and professional.
  • pro Morgan Gray, the social worker, is a true asset to the team.
  • pro The memory care unit is fabulous and staffed by attentive, caring professionals.
  • pro Briarcliff is highly recommended by families as a great place to care for loved ones.

Cons

  • pro They are horrible; the staff never answer the phone, making it impossible to talk to loved ones.
  • pro They kicked a resident's mother out in Oct 2022 and never sent her checks to the new nursing home.
  • pro This nursing home is staffed with thieves; they will take a resident's personal property right in front of them and keep it.
  • pro The Director of Nursing was very rude and not helpful when there were issues regarding care.
  • pro The CNAs on the 10pm?6am shift are lazy, come late from other jobs, and sleep all night.
  • pro They lied to us over and over.
  • pro No one that works there knows anything.
  • pro This place is terrible; it would not be recommended to anyone.

Review

Briarcliff Health Center in Tyler is best suited for families seeking a large, full?service community that combines robust rehab programs with dedicated memory?care options. The campus operates on the strength of a sizable staff and a wide array of services, including generous physical and occupational therapy, engaging activities, and a memory?care unit that many families regard as a stabilizing force for loved ones with dementia. For families prioritizing cleanliness, approachable administrative support, and a facility that feels welcoming upon entry, Briarcliff offers a practical, capable option. It excels when the goal is to move a loved one through surgery recovery, regain mobility, or receive structured dementia care in a setting that can handle complex needs without constantly transferring to outside providers.

Those who may want to consider alternatives include families that require exceptionally consistent staffing and seamless day?to?day communication. A number of reviewers flag variability in dementia unit staffing, with concerns about frequent caregiver changes and difficulties obtaining timely updates. For residents whose care hinges on uninterrupted caregiver relationships, the idea of moving a loved one between units or dealing with unresponsive phone lines can amplify anxiety rather than ease it. Additionally, concerns about odors, occasional lapses in supervision, or administrative friction suggest that Briarcliff may not be the ideal fit for families expecting near?perfect reliability across every shift and every interaction.

The core advantages at Briarcliff - the clean, well?kept environment; the caring, approachable staff; and the strong rehab and memory?care programs - often offset the most significant drawbacks. The facility earns praise for its cleanliness, pleasant front?desk interactions, and the way therapists and CNAs partner with families to drive functional gains. Families consistently point to the memory unit as a source of meaningful care, with experienced social workers and nurses who advocate for residents and help navigate financing and ongoing needs. When the goal centers on meaningful activity, purposeful therapy, and a home?like atmosphere, Briarcliff's strengths can dominate, particularly for those who value a proactive care team and a facility that can coordinate across disciplines.

That said, the downsides matter and should be weighed carefully. Complaints range from inefficient communication with families and occasional unresponsiveness to more troubling allegations about supervision lapses and even property misplacement in extreme cases. Some reviewers describe rude or disengaged leadership, while others report improved experiences after speaking up or working with particular staff members. There are also persistent reminders that a large campus can feel impersonal, with some residents experiencing a sense of being "just another number" rather than a deeply known individual. These realities make it essential for families to insist on concrete care plans, regular updates, and visible accountability from nursing leadership if Briarcliff is chosen.

To navigate these realities, prospective families should drive clear expectations around staffing, supervision, and communication. Ask to meet the director of nursing, the memory?care supervisor, and the social worker early in the process, and request a detailed plan for who will be assigned to your loved one and how frequent updates will be provided. Inquire about staffing ratios on the memory unit, how transfers between wings are handled, and what mechanisms exist for prompt reporting of medical changes or safety concerns. Request a walk?through of the therapy schedule, dining options, and the activity calendar, and observe shifts at different times to gauge consistency. If a transition is anticipated, discuss trial stays or short?term assessments to confirm that the care philosophy aligns with the family's expectations.

In sum, Briarcliff Health Center offers a grounded, capable pathway for seniors needing rehab support or memory?care services in Tyler. Its strongest appeal lies in a proven emphasis on cleanliness, compassionate staff, and coordinated therapy that helps residents regain functionality and reengage with family life. However, the community is best approached with a clear plan for ensuring consistent caregiver assignments, reliable communication, and vigilant oversight of day?to?day operations. For families prioritizing intimate, unwavering dementia care and consistently responsive administration, it may be prudent to compare Briarcliff with smaller or more specialized options. When the priorities are clear - rehab outcomes, memory?care quality, and a dependable care team - Briarcliff can be a strong fit, provided that expectations are aligned with the realities of a large, multi?wing operation.

Features

Housing

  • 149 resident community capacity 149 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tyler Pounds (6 miles away) Tyler Pounds (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Briarcliff Health Center in Tyler, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities such as a beauty salon, cable or satellite TV, a computer center, and a fitness room, allowing residents to engage in activities that cater to their individual interests. The fully furnished accommodations feature private bathrooms and are designed to create a homelike environment.

In addition to the numerous amenities, the community also offers various care services. With 24-hour call system and supervision, residents can have peace of mind knowing that assistance is readily available when needed. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their prescribed medications accurately.

The dining experience at Briarcliff Health Center is tailored to accommodate special dietary restrictions, offering meals prepared according to diabetes diets and other specific dietary needs. Residents can enjoy restaurant-style dining in the elegant dining room.

Engaging in activities is an essential part of maintaining an active lifestyle, which is why the community offers an array of options for residents. Concierge services provide personalized assistance in planning day trips and outings, allowing residents to explore nearby attractions and discover new experiences. Residents can also participate in resident-run activities and enjoy scheduled daily activities that cater to their interests.

Located conveniently within close proximity to various amenities, residents have access to cafes, pharmacies, physicians' offices, restaurants, transportation services, places of worship, theaters, and hospitals. This ensures easy accessibility for any necessary appointments or recreational outings.

Overall, Briarcliff Health Center provides a comfortable assisted living experience with top-notch amenities and care services tailored to meet individual needs while encouraging an active and engaging lifestyle for its residents.

Nearby Places of Interest

This part of Tyler, Texas offers a variety of amenities and services that cater to the needs of seniors. With multiple places of worship nearby such as Tyler Christian Fellowship and Congregation Beth El, residents have easy access to spiritual support. There are also several restaurants within close proximity, including The Grove Kitchen & Gardens and Mercado's, providing convenient dining options. Additionally, pharmacies like Kinsey's Pharmacy and healthcare facilities such as Dermatology Associates of Tyler and East Texas Medical Center Regional Healthcare System are easily accessible for medical needs. For entertainment, there is the Times Square Movie Theater nearby. Overall, this area provides a mix of essential services and recreational opportunities for seniors looking to reside in a vibrant community in Tyler.

Places of Worship

  • Tyler Christian Fellowship (0.2 miles)
  • Congregation Beth El (0.9 miles)
  • College Hill Baptist Church (2.3 miles)
  • Green Acres Baptist Church (2.4 miles)
  • Calvary Baptist Church (2.6 miles)
  • Cathedral of the Immaculate Conception (2.6 miles)

Restaurants

  • The Grove Kitchen & Gardens (0.2 miles)
  • Yamato Hibachi & Sushi Bar (0.7 miles)
  • Mercado's (0.7 miles)
  • Kawa's Hibachi Grill & Lounge (0.8 miles)
  • Chuck E. Cheese's (0.9 miles)
  • Tiba Grill (1.2 miles)
  • McAlister's Deli (1.2 miles)

Pharmacies

  • Kinsey's Pharmacy (0.7 miles)
  • Walmart Pharmacy (1.2 miles)
  • Brookshire Food & Pharmacy (1.6 miles)
  • Brookshire's (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • Smart Rx Pharmacy (1.8 miles)

Physicians

  • Audiology Associates of East Texas (0.9 miles)
  • Health At Work (0.9 miles)
  • Dermatology Associates of Tyler (0.9 miles)
  • Drug & Alcohol Testing Compliance Services (1 miles)
  • Dr Hope Short, MD (1.2 miles)
  • Precision Spine Care (1.3 miles)
  • MRI Central Tyler (1.5 miles)

Transportation

  • Hertz Rent A Car (1.1 miles)

Cafes

  • Starbucks (1.6 miles)
  • Ming's Cafe (2 miles)
  • Panera Bread (2 miles)
  • Coffee City USA (2.2 miles)
  • HTeaO (2.6 miles)

Theaters

  • Times Square Movie Theater (1.6 miles)

Hospitals

  • Dialysis Access Center Of Tyler (2.4 miles)
  • Fresenius USA (2.4 miles)
  • Christus Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health (2.6 miles)
  • East Texas Medical Center Regional Healthcare System (2.6 miles)
  • East Texas Medical Center Specialty Hospital (2.6 miles)
  • Trinity Mother Frances (2.7 miles)

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