Wellington Rehabilitation And Healthcare
Save1802 South 31St, Temple, TX 76504
For more information about senior living options: (844) 490-3973
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The head nurse demonstrates love and concern for all patients. Director Gregory shows persistence, determination, and excellent communication with staff and clients. Receptionist Savannah demonstrates altruism, politeness, kindness, tenacity, motivation, and dignity in interactions with all. The staff is warm and friendly, making visitors feel welcome. The physical therapists take time to check in and speak at length with family members. The facility has a homey environment. The rooms are clean with large windows and wide blinds. The facility is bright and clean, with smiles at every turn. The staff are kind, courteous, and keep the center clean. The facility is welcoming and clean, with noticeable improvements. The staff are very friendly, knowledgeable, and show compassion for residents. Visitors note that residents are well taken care of and feel well cared for.
The front desk claimed the patient wasn't there and that no one by his name existed. A new chart was not printed that morning, suggesting a lapse in routine. The hallway smelled of urine, and the room was dirty with scratched and missing wall areas. The patients looked miserable, and staff rarely greeted them with a smile. The patient was given cookies, cakes, breads, and other foods harmful for someone with diabetes despite dietary restrictions. The patient was receiving seizure medication that he had not been prescribed. The caretaker found the patient incoherent, slumped on the bed, pale, and incontinent. Dinner and medication were left on the table uneaten or taken, implying neglect or poor monitoring. Administrators from the facility delayed labs for two days to avoid negative optics, rather than ensuring timely care. The patient was transported to the ER by ambulance and did not plan to return. Several reviews describe the place as horrible. The food was not really good, and the building was old. A reviewer found a patient exposed and naked, raising concerns about neglect.The Wellington Rehabilitation and Health facility is described by a caregiver as a place of stark contrasts - where moments of genuine kindness and professional dedication sit side by side with serious concerns about safety, cleanliness, and day-to-day operations. The account begins with an alarming administrative misstep at the front desk: a staff member told the visitor that the patient wasn't there and that there was no one by that name in the building. The caregiver and the patient's caretaker were then sent into a panic. The visit continued with a blunt admission from the front desk that "sorry, no one printed me a new chart this morning," a lapse that the commenter questions as part of a routine it seems the staff should never overlook. This single exchange set a troubling tone about how information is managed and how easily families can feel that their loved one's care is being overlooked.
From there, the surroundings and daily interactions deepened the sense that something was not right. The patients were described as looking miserable, and it was noted that very few employees greeted the visiting family with a smile or a feeling of warmth. The facility itself was criticized for an atmosphere that did not inspire confidence: hallways allegedly carried a strong odor of urine, rooms were dirty, and walls bore scratches or lacked chunks of paint, giving the impression of wear that did not align with a setting meant to support recovery and dignity. The overall mood was hard to miss - an environment that seemed more tired than rejuvenating, more hurried than attentive.
Dietary and medication issues emerged as further red flags. The caregiver recounted that, despite repeated reminders that the patient is diabetic and should follow dietary restrictions, he was given cookies, cakes, breads, and other foods that could be harmful. When reviewing medications with the caregiver, she discovered that the patient was being given seizure medication that had not been prescribed for him. These seemingly small but crucial lapses in day-to-day medical stewardship suggested a systemic gap in ensuring that the patient's individual needs were being consistently followed, especially in a facility chosen for local access and caregiver involvement.
A particularly troubling incident involved the patient's sudden decline in condition. While visiting, the caretaker found him incoherent, slumped on the bed, pale, and having urinated himself - an indication that something had seriously deteriorated. To compound the concern, the patient's dinner and medication were left uneaten or untouched on the table, prompting the belief that someone had been in the room recently and should have noticed his deteriorating state. The staff allegedly suggested waiting two days to perform labs at the facility, arguing that taking him to the hospital would "look bad" for the facility. The culmination of these decisions led to an ambulance transporting the patient to the ER, with the family expressing that he would not be returning to that setting. The explicit suggestion that safety and prompt escalation were being deprioritized in favor of appearances is hard to overlook in the narrative.
Even amid these candid and critical accounts, the facility appears to be home to some bright spots of praise and appreciation for specific staff and experiences. A letter of appreciation highlights head nurse Pam, commending her for moral integrity, tenacity, social courage, perseverance, politeness, and professionalism. Pam is described as showing love and concern for all patients and delivering a powerful commitment to health care, with a recommendation for recognition in the form of an employee of the year award, merit pay, a six-week paid vacation, and a promotion - an exceptional level of commendation that underscores what the writer believes to be the heart of quality care when it is present. The director, Gregory, is likewise praised for persistence, determination, and excellent communication skills, alongside a genuine concern for both staff and clients. The medical professional receptionist, Savannah, earns similar praise for altruism, politeness, kindness, tenacity, motivation, and dignity in serving staff, clients, and families. This cluster of accolades demonstrates that, within the same walls, there are individuals whose dedication provides consistent, meaningful care and a human touch that families value deeply.
Beyond these individual commendations, many reviewers shared positive general impressions. Families and visitors described warm, friendly, and welcoming staff, attentive care, and a sense of a homey environment. Observations included that physical therapists took the time to speak at length with families, and that the facility's care team often demonstrated compassion and thoroughness in addressing patient needs. The campus was repeatedly described as bright and clean, with well-maintained spaces, large windows, and wide blinds that contribute to a pleasant living environment. Other frequent themes included helpful front desk personnel who facilitated visit passes and a streamlined check-in process, as well as a noticeable focus on resident activity and engagement through organized programs and events led by an activities director named Denise. Several testimonials emphasized a strong sense of security and around-the-clock operation, contributing to a feeling of safety for residents and peace of mind for families.
Overall, the collection of experiences paints a nuanced portrait: Wellington Rehabilitation and Health is a place where warmth, professionalism, and genuine care can shine through in the interactions of specific staff members, and where residents and families commonly remark on cleanliness, organization, and a generally welcoming atmosphere. At the same time, there are stark warnings about lapses in administrative accuracy, patient safety, dietary control, and adherence to medical plans. The most concerning threads speak to a mismatch between the facility's stated goals of compassionate, patient-centered care and instances of miscommunication, neglectful monitoring, and decisions that appear to deprioritize urgent medical escalation. The blend of praise for dedicated individuals and alarm over critical safety concerns suggests that improvements are not uniform across the facility and that ongoing attention from leadership, staff training, and robust safety protocols are essential to ensure that the positive aspects can consistently outweigh the troubling ones. Readers who consider Wellington Rehabilitation and Health should weigh these varied experiences, seeking out current, direct updates from administration and engaging with family testimonials to gain a comprehensive sense of the care environment today.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Wellington Rehabilitation and Healthcare in Temple, TX is an assisted living community that offers a wide range of amenities and care services to ensure a comfortable and fulfilling living experience for its residents.
The community provides various amenities to enhance the quality of life of its residents. These include a beauty salon for personal grooming, access to cable or satellite TV for entertainment, community-operated transportation for ease of movement, a computer center for staying connected, and a well-appointed dining room offering restaurant-style dining. There is also a fitness room to promote physical well-being, fully furnished accommodations for convenience, a gaming room for recreation, and outdoor spaces such as gardens for relaxation. Residents can enjoy the small library for reading and access telephone services. There is also Wi-Fi/high-speed internet available throughout the community.
Care services are available round-the-clock to meet the needs of residents. The community provides a 24-hour call system and supervision to ensure safety. Assistance with activities of daily living including bathing, dressing, and transfers is readily provided by staff members. The staff assists with medication management and special dietary restrictions including diabetes diets are accommodated. Meal preparation and service are provided along with transportation arrangements as needed.
A range of engaging activities is offered within the community such as fitness programs to maintain physical health, planned day trips for exploration outside the community, resident-run activities where residents can take part in organizing events or programs together, as well as scheduled daily activities designed to keep residents engaged.
Additionally, the Wellington Rehabilitation and Healthcare enjoys easy access to various amenities in the surrounding area including three cafes, three parks, 13 pharmacies, 26 physicians' offices, 41 restaurants offering dining options nearby. There are also three places of worship nearby along with theaters and hospitals within close proximity.
Overall, this assisted living community provides comprehensive care services along with numerous amenities to promote comfort and independence while ensuring residents have convenient access to essential resources in the surrounding area.
Wellington Rehabilitation And Healthcare is located at 1802 South 31St, Temple, TX 76504 in Bell County, Texas
Wellington Rehabilitation And Healthcare on seniors.fyi includes 5 photos including images showing television, interior, building, outdoor, fireplace, decor, landscaping, lights, and more.
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