Sulphur Springs Health And Rehabilitation
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411 Airport Road, Sulphur Springs, TX 75482
For more information about senior living options: (844) 490-3973
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The staff is great and treats residents like family. The rehab department is top notch. SSHR is a great place with long-tenured employees who care for residents as if they were family. The atmosphere is caring, with residents enjoying time on the porch and sharing smiles. The staff goes over and beyond for the residents. SSHR is very involved with the community, hosting events like birthday parties and health clinics. The facility is clean and sanitized, and the administration and staff are friendly and compassionate. Physical therapy at SSHR has deep experience, with therapists who truly understand their trade. The administration and staff are attentive to residents' needs and concerns. The care provided at SSHR helps residents become more active and feel safer.
They described the arrival smell as overpowering filth. The facility was described as run down and not very clean, even though remodeling was underway. The room was small with only a thin curtain and no chair, and a roommate's TV was constantly loud. The kitchen was infested with rats, with leaks and mold, and the dishwasher did not wash dishes properly. They alleged the care was subpar and that antibiotic administration may have been improper, contributing to the infection returning after discharge. They said they would not recommend the facility and would not return. They alleged racism among some staff and mistreatment of residents. They reported being told to seek help and then being hung up on.Sulphur Springs Health and Rehab (SSH&R) comes across in these accounts as a place that can feel like home to many families, even as others caution that its older building and some operational challenges require vigilance. A common thread among the majority of reviewers is a sense of warmth and family-like care from the staff. Several families describe being welcomed as if they were joining a big, caring clan, with caregivers who go the extra mile to keep loved ones comfortable during rehab or long-term stays. The facility's atmosphere is repeatedly characterized as friendly and compassionate, with residents and their families feeling that the people who work there know them by name and treat them with genuine concern.
The rehabilitation program earns some of the strongest praise. Reviewers repeatedly highlight physical therapy and related services as top-notch, with tangible results and a quick return home for loved ones. One account notes a family member "back home in record time," and others emphasize therapists who are knowledgeable and patient, helping patients regain mobility and independence after hospital stays. Several therapists and nurses are singled out by name for their dedication, including professionals who are described as capable, reassuring, and deeply involved in the recovery process. The impression is that SSH&R can be a solid choice for anyone seeking intensive rehab with a team that understands the goal of restoring function and getting people back to their familiar environments.
Communication and involvement stand out as a defining strength for many families. For those who stay actively connected with the facility, the experience tends to be positive because they feel informed and heard. Reviewers speak highly of administrators and department leaders who address concerns promptly, and a number of comments mention ongoing updates about a loved one's status and progress. One reviewer specifically notes that the administration, including a named administrator, follows up on concerns, while others commend the DON and therapy team for being accessible and helpful during the care journey. The sense that the staff values family input and maintains open lines of communication is a recurring positive theme.
Yet not all experiences at SSH&R are uniformly positive. A few reviews recount very troubling first impressions, including overpowering odors and concerns about cleanliness and sanitization. Some reviewers describe beds that do not resemble typical hospital or rehab beds, a lack of side guard rails, and an environment that felt unsafe or unsanitary. There are explicit complaints about infection returning after discharge, questionable antibiotic administration, and the impression that certain conditions in the facility - such as food quality, noise levels from a roommate, and overall cleanliness - fell short. A handful of reviewers go so far as to call the place filthy, with one alleging a kitchen infestation of rats and mold, moldy surfaces, and leaky facilities. These accounts carry strong emotional weight and underscore the importance of ongoing oversight, infection control, and quality assurance in a setting entrusted with vulnerable residents.
The contrast between these extremes can feel stark. Some reviewers acknowledge that renovations are underway and that the building is aging, with a sense that improvements are in progress and that familiar faces are being reintroduced as part of a broader effort to upgrade the facility. Others emphasize the impact of those upgrades on daily life - new or changed staff dynamics, efforts to modernize spaces, and a renewed focus on delivering attentive care. In some reviews, the remodeling and growing emphasis on consistent staffing contribute to a perception of gradual but meaningful improvement, while in others the lingering issues overshadow these efforts.
Community involvement and the culture inside SSH&R repeatedly surface as distinctive elements. Several reviewers note that the facility is deeply connected to the local area, actively participating in Senior Center events, hosting health clinics, and organizing social activities. The atmosphere is described as family-oriented and supportive, with residents enjoying porch time, storytelling, and shared laughter. Staff members are portrayed as patient, compassionate, and dedicated to keeping residents engaged in activities and social connections, with many families expressing gratitude for the sense of home and belonging that the facility provides.
In sum, Sulphur Springs Health and Rehab emerges as a place of dual realities: a large number of families celebrating heartfelt, genuine care, strong rehab outcomes, and responsive communication, alongside a smaller but significant set of experiences that highlight serious concerns around sanitation, safety, and consistency of care. The positive voices emphasize a cohesive team effort - reliable therapists, attentive administrators, and a nurturing, home-like environment that helps residents feel valued and connected. The more critical voices urge prospective families to visit, observe, and ask tough questions about cleanliness, infection control, equipment standards, and daily care practices, while also noting that ongoing upgrades and a community-focused culture may contribute to improvements over time. For anyone considering SSH&R, the message across reviews is clear: the care you receive may depend on the specific staff and floor, but the facility's commitment to family-centered care, rehabilitation progress, and community ties is a palpable and enduring theme.
125 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sulphur Springs Health And Rehabilitation is an assisted living community located in Sulphur Springs, TX. We offer a wide range of amenities to ensure our residents' comfort and enjoyment. Our facilities include a beauty salon, cable or satellite TV in each room, community-operated transportation for outings and appointments, a computer center, a dining room where delicious meals are served restaurant-style, a fitness room to keep active and healthy, fully furnished accommodations, a gaming room for entertainment, a garden for relaxation and outdoor activities, housekeeping services to maintain cleanliness, kitchenettes for personal meal preparation if desired, move-in coordination assistance for smooth transitioning into our community, outdoor space to enjoy the fresh air and nature, private bathrooms for convenience and privacy, a small library for leisurely reading, telephone access in each room, non-medical transportation arrangement coordination as well as transportation to doctors' appointments when needed; we also have a wellness center with various health-related programs and activities available. Additionally, Wi-Fi/high-speed internet is provided throughout our community.
In terms of care services, we prioritize our residents' well-being by providing 24-hour call systems for emergencies or requests, round-the-clock supervision to ensure their safety and security at all times. We offer assistance with activities of daily living such as bathing and dressing; we also aid with transfers when necessary. Our staff is trained in diabetes diet management and can assist with meal preparation and service catering to specific dietary restrictions. Medication management is provided to ensure proper administration of medications. We place importance on mental wellness and provide programs aimed at promoting it among our residents. Transportation arrangements can be made as needed.
Our dining options cater to special dietary restrictions while offering delicious meals. Our activities program includes concierge services for individualized attention and assistance; fitness programs are available to engage participants in physical exercise tailored to their abilities; planned day trips are organized for recreational outings; resident-run activities encourage active participation and involvement in community life, and scheduled daily activities ensure a vibrant and engaging routine for our residents.
For convenience and accessibility, our community is located near 3 cafes, 1 park, 6 pharmacies, 14 physicians' offices, 28 restaurants offering diverse dining options, 2 transportation hubs, 20 places of worship for spiritual needs, and 5 hospitals to ensure quick access to medical care when necessary.
At Sulphur Springs Health And Rehabilitation, we strive to provide a caring and comfortable environment that promotes independence while meeting the individual needs of each resident.
Sulphur Springs Health And Rehabilitation is located at 411 Airport Road, Sulphur Springs, TX 75482 in Hopkins County, Texas
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