Snyder Oaks Care Center
Save210 East 37Th Street, Snyder, TX 79549
For more information about senior living options: (844) 490-3973
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The collection of reviews paints a deeply mixed picture of this facility, revealing a landscape where exemplary compassion and hard-edged concerns sit side by side. On one end, families describe moments of genuine warmth, professional competence, and real progress for their loved ones. On the other, there are jarring incidents and strong accusations that raise questions about safety, accountability, and the consistency of care. Taken together, the voices offer a complex portrait of a place that clearly means a great deal to people - some with gratitude and relief, others with alarm and frustration.
One thread of the feedback centers on experiences with staff that feel both supportive and deeply troubling. A caller recounts a distressing interaction with a front-desk employee who supposedly hung up in the middle of a conversation about which insurance carriers the facility accepts. The caller explains the situation was urgent - someone they care about was in a coma and needing a place for rehab - and emphasizes they were simply trying to determine coverage to avoid high out-of-pocket costs. The reviewer states the call was not rude and contends that the handling of the inquiry was unprofessional, leaving them shocked. The incident is presented as evidence that, in a moment when clear information and empathy are most critical, the frontline staff member's response undermined trust and raised concerns about whether calls are being recorded.
Separately, another glaring and harsher claim involves the apparent loss of a grandmother's purse and a bruise on her back, coupled with a lack of documentation about what happened. The reviewer describes the purse disappearing with no explanation and asserts there is a black bruise the size of a platter, again with no explanation or record of the incident. They charge workers with stealing from patients and express moral outrage, suggesting that those responsible deserve serious consequences. This set of allegations stands in stark contrast to the many affirmations elsewhere in the reviews about loyalty and dedication among other staff members, highlighting the fragility of trust when such accusations surface.
Amid these concerns, several reviews repeatedly celebrate specific staff members and groups for their care and dedication. The names Ms. Cooper, Candra, Lisa, Allison, Angie, Maria, and the broader staff are praised for providing loving, caring, and professional care during difficult times for their families. One reviewer explicitly states that these individuals were a source of comfort and gratitude for their dad, underscoring the lasting impact of compassionate, patient-centered care. In another note, two unnamed coworkers - Vicky and a colleague - are singled out for stepping up during their lunch break to demonstrate exceptional teamwork and skill, with the writer thanking them for their service and calling for more people to mirror that level of kindness and initiative.
Positive experiences extend beyond individual staff members to the overall atmosphere and administration. Several reviewers describe visits that left them with smiles, noting that a relative appeared happy, joking, and engaged with others - an impression that the care staff had succeeded in preserving the person's dignity and moment-to-moment well-being. One reviewer highlights excellent administration and a strong focus on residents' welfare, praising the leadership as effective and patient-first. The administrator, Steve Qualls, is called top-notch, well-respected, and beloved, with a statement that there would be no one else they would trust with their loved ones. This thread suggests that, when governance and frontline compassion align, families feel confident in the facility's direction and daily operations.
Further sentiment emphasizes a caring culture and a faith-informed environment. Reviewers describe a Christian atmosphere and a staff that truly cares for residents, acknowledging that no place is perfect but insisting that the majority of personnel are dedicated to helping people live better lives. In several accounts, the in-house therapy department is celebrated for helping residents regain mobility after serious injuries, with one father able to walk again with a walker thanks to the program. The activities department is praised as well, with reviewers noting that residents stay engaged and that staff members go above and beyond to keep daily life meaningful and safe. Cleanliness, a safe environment, and a smell-free setting are also cited as factors contributing to a positive impression for many families.
Not all feedback, however, aligns with the positive notes above. A stark negative voice catalogues severe concerns: dirty floors, broken beds, and a strong warning not to send a loved one to the facility. This reviewer frames the place as unsafe and unhygienic, using urgent language to convey that the environment could be harmful to vulnerable residents. It's a sobering counterpoint to the many stories of progress and care, reminding readers that perceptions of quality can be highly subjective and heavily dependent on the particular experiences of individual residents and their families.
In the broader arc of these reviews, several families express unwavering trust after long periods of residency. One reviewer shares that their father has lived at the facility for two and a half years and cannot imagine a better alternative, crediting the program's therapy team and activities for helping him recover and stay engaged. The sentiment extends to those who describe the facility as clean, well-run, and focused on patient welfare; they feel comfortable recommending it to others and would not hesitate to place a loved one there. Yet, even among these enduring positive voices, there remains a sense of cautious optimism - an awareness that real improvements must be ongoing and that accountability for mistakes or concerns is essential to maintaining trust.
The collection thus presents a nuanced mosaic: genuine gratitude and admiration for staff who demonstrate kindness, competence, and leadership; alarming allegations that demand serious attention and transparency; and a spectrum of experiences that highlight how the quality of care can feel radically different from one family to the next. What stands out across the reviews is a clear demand for consistent, respectful communication, visible accountability, rigorous safety practices, and ongoing commitment to patient-centered care. For families facing critical health decisions, these elements are not just preferences - they are essential to feeling secure about where a loved one will receive treatment, rehabilitation, and daily life support.
Snyder Oaks Care Center is an assisted living community located in Snyder, TX. Our community offers a wide range of amenities to ensure our residents' comfort and enjoyment.
For our residents' convenience, we have a beauty salon on-site where they can receive haircuts, styling, and other grooming services. We also provide cable or satellite TV in each room for entertainment purposes. Community operated transportation is available to take residents to various outings and appointments.
We understand the importance of staying connected in today's digital world, which is why we have a computer center and Wi-Fi/high-speed internet access throughout the facility. Our dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by our talented kitchen staff. For those who prefer to cook their own meals, we offer fully furnished rooms with kitchenettes.
Staying active and engaged is essential for our residents' well-being, which is why we provide a fitness room and wellness center where they can participate in exercise programs tailored to their needs. In addition, our gaming room, small library, and scheduled daily activities ensure that there is always something fun going on.
Our care services are designed to meet the individual needs of each resident. With 24-hour call systems and supervision, assistance with activities of daily living such as bathing and dressing are readily available. Medication management is provided to ensure that residents take their medications correctly and at the appropriate times.
We understand that everyone has unique dietary needs, so we offer specialized meal plans such as diabetes diets and special dietary restrictions based on individual preferences or medical requirements.
Snyder Oaks Care Center is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters,and hospitals. This ensures that our residents have easy access to necessary services outside of our community.
At Snyder Oaks Care Center, we strive to create a warm and welcoming environment where our residents can live comfortably while receiving the care they need. Our dedicated staff is committed to providing exceptional care and personalized attention to each resident.
Snyder Oaks Care Center is located at 210 East 37Th Street, Snyder, TX 79549 in Scurry County, Texas
Snyder Oaks Care Center on seniors.fyi includes 5 photos including images showing interior, physical therapy, rehabilitation, exercise, healthcare, garden, building, outdoor, and more.
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