Regent Care At Medical Center
Save3935 Medical Drive, San Antonio, TX 78229
For more information about senior living options: (844) 490-3973
Regent Care At Medical Center offers a range of pricing for its accommodations that reflects the quality of care provided within its facility, which is situated in Bexar County. The costs for a semi-private room are set at $3,600 per month, placing it slightly above the county average of $3,488 but below the state median of $3,680. For those seeking more privacy, a studio unit is priced at $4,830; this is significantly higher than both the county and state averages of $3,708 and $3,758 respectively. If you prefer a one-bedroom option for enhanced comfort and space, the monthly rate rises to $5,790 - notably exceeding both local and state benchmarks of $3,506 and $3,761. Overall, while Regent Care's rates may be elevated compared to surrounding options and state averages, they likely reflect the specialized services and amenities available within their senior living environment.
| Floor plans | Regent Care At Medical Center | Bexar County | Texas |
|---|---|---|---|
| Semi-Private | $3,600 | $3,488 | $3,680 |
| Studio | $4,830 | $3,708 | $3,758 |
| 1 Bedroom | $5,790 | $3,506 | $3,761 |
The admissions coordinator was pleasant and extremely informative, making the initial experience welcoming. The facility appeared clean, bright, and not overcrowded, which contributed to a positive atmosphere. The therapy staff received high praise as the absolute nicest, most patient, and kind people, providing exceptional care. The food was noted to be above average overall, adding to the positive experience during rehabilitation. There has been a noticeable improvement in care quality under the new administrator and nursing team at one facility. Previous experiences with the facility were positive due to effective therapy that helped patients recover well enough to return home.
The nursing staff was unfriendly and unresponsive, particularly the nurse named Valentine, who displayed a lack of professionalism and compassion. Residents experienced long wait times for assistance, with some waiting over an hour for help to use the bathroom or receive medications. The attitude of certain aides was poor, leading to a general feeling of dissatisfaction with the care provided. Staff members were perceived as being understaffed and overwhelmed, resulting in inadequate attention to patients' needs. Concerns about retaliation kept patients from speaking up about their experiences, leading to fears of neglect and mistreatment. The Nursing Director displayed unprofessional behavior during conversations regarding patient care concerns. Some aides demonstrated a lack of respect and empathy towards patients, exemplified by one aide advising a patient to use a diaper rather than providing assistance. Poor communication from nursing staff created additional frustration for family members advocating for their loved ones' care. Overall experiences indicated that patient concerns were not taken seriously by management or nursing staff, highlighting a systemic issue within the facility.When searching for a rehabilitation facility for a loved one, many families hope to find an environment that offers professional care, compassion, and a sense of comfort. In November, one family visited several rehab centers before selecting a seemingly promising facility. The admissions coordinator was welcoming and informative, creating an initial sense of optimism about the care their mother would receive after her surgery. The center appeared clean and bright, free from the typical "nursing home" atmosphere often associated with such facilities. This hopeful beginning quickly turned sour once their mother was transferred to the facility.
The family’s concerns began almost immediately when their mother pressed her call button on her first night, waiting anxiously for help with what seemed like ordinary medication needs. After 30 minutes of waiting without any response, a family member went to the nursing station only to encounter Valentine, an unfriendly nurse who took hours to deliver the much-needed medication. Subsequent interactions with Valentine furthered their disillusionment; on another occasion when assistance was needed for soup at mealtime, Valentine ignored them while discussing dinner orders with another staff member. When finally approached directly for help locating a spoon, Valentine handed it over without making eye contact or offering any acknowledgment—a troubling sign of the overall attitudes present among some staff members.
As days passed in the facility, it became increasingly apparent that staffing issues plagued patient care. Although some certified nursing assistants (CNAs) exhibited kindness and understanding toward patients in need, many expressed frustrations regarding being understaffed. During nighttime hours when care was especially critical—such as assistance with bathroom needs or pain management—patients frequently waited far too long for responses to their calls for help. On multiple occasions, the family received desperate calls from their mother who faced long waits alone at night when she feared having an accident due to lack of timely assistance.
Despite raising concerns directly with management at various levels within the facility—including both tour guides and nurse directors—their worries were met with dismissal and condescension rather than constructive action or support. When speaking with the Nursing Director about these serious issues involving wait times and inappropriate remarks made by staff members—one particularly concerning comment instructing a patient to use a diaper instead of helping her—the director's responses seemed dismissive and patronizing. This created an atmosphere where families felt they had no recourse but to continue asserting themselves in efforts to protect their loved ones during vulnerable moments.
Notably troubling was an encounter where Valentine contemptuously dismissed inquiries regarding expected response times during evening shifts while laughing away genuine fears surrounding patient safety and well-being: “We get there when we get there.” Such flippant remarks underscored deeper systemic challenges within this rehabilitation center related not just to staffing shortages but also attitude problems that potentially compromised patient safety altogether. It became increasingly evident that if issues like delayed responses continued unchecked by senior management—which included failure even after reported complaints—there could be dire ramifications for other residents in acute distress.
Amidst this overwhelming wave of frustration regarding inadequate nursing staff experiences emerged glimmers of hope through therapy services provided at this facility. The therapy team demonstrated exceptional skill set while exuding warmth toward patients navigating difficult recovery journeys post-surgery—a stark contrast compared against many nursing interactions experienced thus far; they stood out as dedicated professionals committed wholly towards uplifting individual progress despite surrounding challenges presented elsewhere onsite.
Lastly calling attention back towards broader concerns referenced by review respondents across varied experiences revealed commonalities centered chiefly around aides' training deficits leading into poor attitudes impacting client satisfaction levels throughout stay periods albeit alongside emerging positives stemming from competent nursing staff actions complemented by priceless contributions made via effective therapy services offered under given circumstances enduring continuous scrutiny amidst changing administrations—as organizations strive continuously improve patient outcomes moving forward through conscious efforts undertaken dynamically addressing newly identified gaps present across service delivery models alongside exploring feedback opportunities shared amongst stakeholders personally invested within rehabilitative settings aiming restore dignity deservedly enjoyed prior surgeries experienced throughout life!
134 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regent Care at Medical Center in San Antonio, TX offers a comprehensive range of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can receive hair and nail services. Each resident has access to cable or satellite TV in their own private living space. Community-operated transportation is available for residents who need assistance getting around town.
The computer center provides access to technology for residents who want to stay connected and engaged online. A dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. The fitness room allows residents to stay active and maintain their physical well-being.
Regent Care at Medical Center is fully furnished, ensuring that residents have everything they need for a comfortable living experience. There is also a gaming room for those who enjoy board games or other recreational activities. The outdoor space includes a garden where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that each resident's living space remains clean and tidy. A kitchenette is available for those who prefer to prepare their own snacks or meals. Move-in coordination is offered to assist new residents with the transition into their new home.
A small library provides reading materials for those who enjoy literature. Residents have access to a telephone for communication purposes, as well as Wi-Fi/high-speed internet for their personal devices.
In terms of care services, Regent Care at Medical Center offers 24-hour call system and supervision to ensure the safety and well-being of its residents. Staff members provide assistance with activities of daily living such as bathing, dressing, and transfers.
Residents with diabetes can benefit from specialized meal options tailored to their dietary needs. Medication management is available to help residents stay on track with their medication routines. A mental wellness program focuses on promoting emotional health.
Transportation arrangement is provided for non-medical purposes as well as transportation to doctors' appointments when needed.
The community offers various dining options to accommodate special dietary restrictions.
Residents can enjoy a variety of activities, including fitness programs and planned day trips. Resident-run activities encourage socialization and engagement within the community. Scheduled daily activities ensure that residents have a fulfilling and stimulating lifestyle.
Regent Care at Medical Center is conveniently located, with nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to necessary services and entertainment options in the surrounding area.
Regent Care At Medical Center offers a range of pricing for its accommodations that reflects the quality of care provided within its facility, which is situated in Bexar County. The costs for a semi-private room are set at $3,600 per month, placing it slightly above the county average of $3,488 but below the state median of $3,680. For those seeking more privacy, a studio unit is priced at $4,830; this is significantly higher than both the county and state averages of $3,708 and $3,758 respectively. If you prefer a one-bedroom option for enhanced comfort and space, the monthly rate rises to $5,790 - notably exceeding both local and state benchmarks of $3,506 and $3,761. Overall, while Regent Care's rates may be elevated compared to surrounding options and state averages, they likely reflect the specialized services and amenities available within their senior living environment.
Regent Care At Medical Center is located at 3935 Medical Drive, San Antonio, TX 78229 in Bexar County, Texas
Regent Care At Medical Center on seniors.fyi includes 5 photos including images showing landscaping, outdoor, interior, building, architecture, trees, pathway, covered area, and more.
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