Alamo Heights Health And Rehabilitation Center

Pros

• The staff at the facility is friendly and attentive, creating a welcoming environment for both patients and their families.
• Many reviewers mentioned that the food is good and home-cooked, with various meal options that residents enjoy.
• The facility has a clean and comfortable atmosphere, which many find to be homey despite its size.
• Communication between staff and families is generally positive, with staff providing updates about patients’ well-being.
• Therapy services are well-regarded, with therapists being described as excellent and supportive.
• Several reviewers highlighted the personal care provided by aides who interact with residents in a compassionate manner.
• The nurses are said to be diligent in attending to the needs of patients, even under challenging circumstances like being short-staffed.
• Families appreciate the consistent nursing staff schedules that help facilitate better communication regarding patient care.

Cons

• Some patients reported that the response time for assistance can take 30-40 minutes, which is frustrating.
• One visitor noted that the facility has an odor in the nursing home section or eldercare area, making it uninviting.
• A reviewer mentioned that the meals served were not very tasty and described some as cold.
• There are comments about the facility being old and run-down, leading to a lack of comfort for some residents.
• Communication issues were highlighted, with concerns about not receiving callbacks or necessary information in a timely manner.
• A visitor observed that staff seemed short-staffed at times, impacting care delivery.
• An individual expressed disappointment with the cleanliness of certain areas within the facility.
• One review pointed out concerns about residents' personal items being taken by other patients, indicating inadequate supervision.
• Another comment mentioned insufficient dietary accommodations despite repeated requests for specific meal options.

Review

Alamo Heights Health & Rehab has received mixed reviews from families of residents, reflecting a spectrum of experiences and opinions about the facility's quality of care, staff, and environment. Many reviewers highlighted the facility's proximity to other medical treatments as a significant advantage. This convenient location was often cited as a primary reason for choosing the rehab center for their loved ones. The positive experiences noted in previous visits led to repeat admissions, indicating a level of trust built between families and the facility.

A consistent theme throughout the reviews is the staff's friendliness and approachability. Families appreciated how well staff members know their patients on an individual basis, fostering a sense of familiarity that many found comforting during challenging times. Instances were mentioned where specific aides went above and beyond, treating residents with kindness and respect that felt familial. However, while most praised the attentiveness of nurses and aides, some reviewers pointed out concerns regarding response times when assistance was requested; delays ranging from 30-40 minutes were noted in certain cases.

While many comments applauded the nursing care provided at Alamo Heights Health & Rehab, several issues surfaced regarding cleanliness and overall maintenance of the facilities. Some individuals described an unpleasant odor within certain sections like eldercare or nursing home areas, raising questions about hygiene standards. Moreover, others observed that various parts of the building felt run-down or outdated—likening rooms to standard motel accommodations—contributing to an initial overwhelming impression upon entering the facility. Despite these critiques on aesthetics and cleanliness, several users also noted that they found it clean overall or saw improvements during their visits.

The culinary offerings at Alamo Heights garnered a mix of reactions as well. While some family members reported that residents enjoyed meals such as turkey with real mashed potatoes—a sentiment supported by picky eaters who appreciated home-cooked options—others expressed dissatisfaction about cold food served during mealtime or unappetizing flavors. Still, there were notes on attentive meal service at times, ensuring residents received what they needed when it came to dining experiences.

Communication between staff and families emerged as another point for review. There were commendations for good communication practices from some families who felt well-informed about their loved one’s care regimens; regular updates fostered positive relations between caregivers and family members visiting frequently. Yet on the flip side, others expressed frustration over difficulties in obtaining timely information or responses when they sought updates outside their visit schedules.

In conclusion, Alamo Heights Health & Rehab presents a complex profile shaped by diverse experiences recounted by caregivers interacting with staff members responsible for patient care. Overall impressions reveal friendly interactions but highlight potential gaps in service delivery concerning responsiveness and communication efficiency. Although many families spoke highly of specific aspects like therapy services or dedicated nurses who developed rapport with residents over time, notable critiques regarding facilities’ condition signal areas needing improvement before one could recommend this institution wholeheartedly without caveats surrounding its operational challenges.

This part of San Antonio, Texas offers a variety of amenities and services that cater to the needs of seniors. With a range of restaurants nearby such as Frontier Burger, Soluna, and Cracker Barrel, seniors can enjoy convenient dining options. Access to healthcare is also readily available with physicians like Heritage Pediatrics and MedFirst Primary Care in close proximity. Additionally, there are several pharmacies in the area including Walgreens and CVS Pharmacy. For recreation and leisure, there are cafes like Theory Coffee Company, as well as theaters such as Alamo Drafthouse Park North for entertainment options. Places of worship like St Ann's Catholic Church provide spiritual support for seniors. Parks like Phil Hardberger Dog Park offer outdoor activities, while nearby hospitals like US Army and San Antonio Military Medical Center ensure access to healthcare services when needed. Overall, this area provides a comfortable and well-rounded environment for senior living in San Antonio.

Restaurants

• Frontier Burger (0.4 miles)
• Soluna (0.4 miles)
• Taco Palenque (0.6 miles)
• McDonald's (0.6 miles)
• Paesanos Lincoln Heights (1 miles)
• Torchy’S Tacos (1.1 miles)
• Cracker Barrel (1.1 miles)

Physicians

• Heritage Pediatrics (0.5 miles)
• MedFirst Primary Care (1.8 miles)
• Kind Clinic (1.8 miles)
• Drs Bloom & Lynch/Vision Source (2.2 miles)
• Northeast Pediatric Associates (2.5 miles)
• Adhd Clinic Of San Antonio (3.6 miles)
• Summit Children's Clinic (4.2 miles)

Transportation

• Terminal A (0.9 miles)
• Terminal 1 Arrivals (1 miles)
• Rental Car Center (1 miles)
• San Antonio International Airport (SAT) (1 miles)
• American Airlines (1.1 miles)
• Southwest Airlines Cargo (1.4 miles)
• Skyplace Center (1.6 miles)

Cafes

• Theory Coffee Company (1 miles)
• Starbucks (1.3 miles)
• Habibi Cafe (2.5 miles)
• La Media Luna Cafe (3.7 miles)
• Starbucks (4.4 miles)
• Starbucks (5.2 miles)
• Starbucks (5.4 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.1 miles)
• Worldwide Clinical Trials (3.1 miles)

Theaters

• Alamo Drafthouse Park North (2.1 miles)

Places of Worship

• St George Episcopal School (3.5 miles)
• Abiding Presence Lutheran Church (4.4 miles)
• Temple Beth-El (4.8 miles)
• St Ann's Catholic Church (5.1 miles)
• Primera Iglesia Bautista Mexicana-San Antonio (5.5 miles)

Parks

• Phil Hardberger Dog Park (4.5 miles)
• Phil Hardberger Park (4.6 miles)
• Woodlawn Lake Park (5.6 miles)

Hospitals

• US Army (4.7 miles)
• San Antonio Military Medical Center-SAMMC (4.9 miles)
• Texsan Heart Hospital (5 miles)