Trinity Care Center

Pros

• The staff at Trinity Care Center consistently demonstrates sincere, personal interest in their residents, making families feel confident that their loved ones are in great hands.
• Residents receive daily therapy services from caring and professional staff, leading to significant progress during their stay.
• Many families commend the friendly and helpful nature of the entire staff, highlighting their commitment to providing quality care.
• Trinity Care Center is recognized for its clean and well-maintained environment, despite being an older facility.
• The facility offers a supportive atmosphere where staff treat residents like family, contributing positively to their recovery and overall well-being.
• Families express gratitude for the excellent communication and assistance they receive from administrative staff, helping to navigate challenges with insurance and care transition.
• Residents enjoy healthy meals tailored to their dietary needs, contributing to improved health outcomes.
• Overall experiences at Trinity have led families to highly recommend the center as a trustworthy place for rehabilitation and long-term care.

Cons

• The staff were unfriendly and cold, creating a negative atmosphere for residents.
• There were multiple reports of filthy conditions, including dirty floors and kitchens.
• Patients experienced long wait times for assistance, leading to frustration for their families.
• A resident suffered a serious incident with an oxygen tube due to inadequate supervision.
• Complaints included staff being dismissive and threatening during concerns raised by family members.
• Rooms lacked essential features like air conditioning, making the environment uncomfortable.
• Some families felt that they had to constantly advocate for basic care and attention for their loved ones.

Review

Trinity Care Center has garnered a mixed bag of reviews from families who have entrusted their loved ones to this facility, reflecting both commendable care and concerning experiences. Many families express their heartfelt gratitude for the support and dedication displayed by staff members, highlighting a few outstanding individuals by name. For instance, Yvette has been commended for her thoroughness in navigating insurance complexities and for providing assistance to anxious families during critical transitions. Her ability to address concerns with empathy helped alleviate worries during stressful times, illustrating a broader trend of caring and responsive staff that some reviewers experienced at Trinity.

Conversely, several accounts portray alarming incidents that paint a stark contrast to these positive impressions. One tragic narrative discusses a family’s heart-wrenching experience as they witnessed the decline of their loved one under the facility's care. Reports of neglectful behavior—such as staff being unresponsive or seemingly inattentive—especially when it came to basic needs like oxygen safety protocols—raise serious red flags about the quality of care provided. This family's frustration was compounded by delayed responses from nursing staff and an unsettling atmosphere where they felt compelled to intervene directly in order to ensure their father's comfort and safety.

Cleanliness and maintenance issues also emerged as common themes among negative reviews. Multiple reviewers described the facility as dirty and poorly maintained, expressing disgust at unkempt areas such as kitchens and patient rooms. The lack of air conditioning in certain areas further exacerbated discomfort, prompting family members to provide personal fans for their loved ones' relief. The unpleasant odors reported upon entering the facility painted an unwelcoming picture that deterred some visitors from feeling assured about their choice in care.

Despite these troubling reports, other families found significant relief in Trinity's therapeutic offerings. Families shared heartfelt acknowledgments of therapists who provided diligent physical therapy, occupational therapy, nursing care, and speech therapy services daily; many noted impressive recovery progress made by their loved ones thanks to the professionalism exhibited by these dedicated professionals. Positive testimonials praised how thoroughly patients were cared for regarding medication management and hygiene practices—a sharp contrast to the concerns voiced by others about general neglect.

The food served at Trinity also elicited varied opinions; while some reported satisfaction with healthy meal options tailored specifically to residents’ dietary needs, others lamented its lackluster quality compared to high culinary standards. Still, many families expressed appreciation for how residents benefitted nutritionally while residing there—pointing out that improvements were observed post-admission due primarily to better meal management offered at Trinity Care Center.

Ultimately, while Trinity Care Center boasts numerous committed employees who foster an environment of compassionate care where patients can feel safe and nurtured—the coexistence of disturbing reports necessitates noticeable improvement in operational consistency across all shifts within the facility's ranks. Ensuring adequate staffing levels is vital in addressing chronic complaints related not only to cleanliness but also timely assistance when medical support is required most urgently. As evidenced through various testimonials collected over time—the dichotomy present within Trinity serves as both a call-to-action for reformative changes alongside recognition that dedicated individuals truly make a difference amidst challenges faced by seniors under such institutionalized settings.

This area of Round Rock, Texas offers easy access to essential services such as pharmacies, restaurants, cafes, physicians, parks, hospitals, theaters, and places of worship. With multiple options for pharmacies including Walgreens and CVS Pharmacy within a short distance, seniors can conveniently fill their prescriptions. A variety of dining options like Round Rock Donuts and Torchy's Tacos cater to different culinary preferences. Nearby cafes like Kerbey Lane Cafe provide a cozy atmosphere for enjoying coffee and pastries. Medical care is readily available at facilities such as Austin Regional Clinic and Heart Hospital of Austin at St. David's Round Rock Medical Center. Outdoor enthusiasts can explore parks like Old Settlers Park for recreational activities. For spiritual fulfillment, there are places of worship like St Vincent De Paul Catholic Church in the vicinity. Overall, this area provides a range of amenities that could make it a desirable location for senior living in Round Rock.

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.7 miles)
• Walmart Pharmacy (2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.4 miles)

Restaurants

• Round Rock Donuts (0.7 miles)
• Andy's Frozen Custard (0.9 miles)
• Urban (0.9 miles)
• Torchy’S Tacos (1.1 miles)
• McDonald's (1.2 miles)
• Culver's (1.2 miles)
• Whataburger (1.3 miles)

Cafes

• Kerbey Lane Cafe - Round Rock (1.8 miles)
• Starbucks (2.2 miles)
• Dutch Bros Coffee (3.2 miles)
• Starbucks (3.5 miles)
• Starbucks (4.4 miles)
• Starbucks (5.5 miles)
• Cuppa Austin (6.3 miles)

Physicians

• Austin Regional Clinic P.A. (2.3 miles)
• Eye Associates Of Central Texas (2.6 miles)
• Heart Hospital of Austin at St. David's Round Rock Medical Center (2.7 miles)
• Treehouse Pediatrics (3.5 miles)
• Pediatric Center of Round Rock (3.6 miles)
• Brushy Creek Family Physicians (4.1 miles)
• Clinical Pathology Laboratories (4.1 miles)

Parks

• Old Settlers Park (2.3 miles)
• Champion Park (5.4 miles)
• Ranch Trails Park (6.1 miles)

Hospitals

• Reliant Rehab Central Tx (2.5 miles)
• Round Rock Medical Center (2.7 miles)
• Scott & White Hospital (3.7 miles)
• Seton Medical Center Williamson (3.9 miles)

Theaters

• Cinemark 14 Round Rock (3.7 miles)
• Pflugerville Tinseltown Cinemark Cinema (4.4 miles)

Places of Worship

• Jehovah's Witnesses (4.8 miles)
• St Vincent De Paul Catholic Church (5.9 miles)