401 Oakwood Boulevard, Round Rock, TX 78681
For more information about senior living options: (844) 490-3973
What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other
The collection of impressions about Hearthstone Nursing & Rehabilitation paints a complex picture: it is a place where some families feel truly cared for and supported, while others describe it as dirty, understaffed, and unsafe. On one end, reviewers recount experiences of warmth, attentiveness, and ongoing communication from staff, therapy teams, and admissions personnel. On the opposite end, others recount smells of waste, rooms that feel more like prison cells, neglectful behavior, and disturbing incidents where help wasn't available when needed. Taken together, the accounts reveal a wide divergence in day-to-day realities for residents and their families.
Several of the strongest negative reports center on basic conditions and safety concerns. One reviewer describes walking into the facility to a pervasive odor they equate with urine and feces, with rooms described as cold and prison-like. There are accusations of improper staffing levels and a lack of attention to patient needs, including claims that the red "Help" button was hidden behind a bed to avoid being used. Another account recounts a troubling incident where a resident reportedly screamed for help and no one responded, prompting the reviewer to intervene and transport the elder home themselves. Additional criticisms mention poor food quality and overall unpleasant environments, as well as a claim that a patient with diabetes received too many carbs. A particularly harsh critique alleges that the care was so deficient that a patient's wheelchair was used against them, and that no meaningful action was taken to address skin rashes or other health concerns. In sum, these narratives emphasize neglect, fear of unsafe conditions, and a sense that residents' basic needs are not being met.
Conversely, there are multiple accounts that focus on positive, reassuring experiences. Some reviewers highlight timely and courteous care, with staff providing regular updates on a patient's treatment course. Several testimonials credit specific individuals with making a real difference: admissions directors or coordinators who deliver thorough tours and answer questions with care; activity directors who bring energy and engagement to residents; and nurses and aides who are described as helpful, pleasant, and professional around the clock. A recurring theme is the feeling of Hearthstone as a community where residents are treated like family, rather than a number, and where families are kept informed about incidents and events that affect their loved ones.
Within the positive thread, particular staff members stand out across multiple reviews. Frances, the activity director, is frequently praised for her energy and ability to engage residents in meaningful activities, with several reviews noting that her events lift spirits and foster a sense of community among residents, staff, and families. Marsha is singled out as a key helper in guiding families through the care process, with many expressions of gratitude for her dedication. Tia, the admissions director, is repeatedly described as amazing, knowledgeable, and caring, delivering thorough tours and helping families feel confident about placement. Carla is also mentioned for facilitating the registration process and navigating Medicaid questions with patience and efficiency. Collectively, these accounts depict a facility where, for many residents, the culture is warm, organized, and responsive.
Some reviews come from professionals and partner organizations who also speak highly of Hearthstone. A hospice company, for example, describes Hearthstone as compassionate, responsive, and deeply committed to high-quality care, with a well-maintained, welcoming environment and a strong sense of connection among residents and staff. The sentiment from these partners reinforces the impression that, when operations run smoothly, Hearthstone can feel like a well-run, collaborative, and compassionate place for end-of-life or rehabilitation needs. Even among those who are critical in other respects, there is still a thread of appreciation for the facility's potential and for the sustained efforts of specific teams within the community.
The reviews also reflect the ongoing tension between resource constraints and patient-centered care. Several entries acknowledge that staff members do their best under demanding circumstances, and that more staffing could help achieve higher levels of care. One account notes that while the staff is generally friendly and responsive, the overall experience is hampered by systemic challenges, including the need for more staff to meet the highest standards. This theme is echoed by families who recognize the hard work and emotional labor of nurses and aides, while still feeling concerned about gaps in care, communication, or timely assistance in certain situations.
In the end, the narratives about Hearthstone Nursing & Rehabilitation reveal a facility capable of both exceptional compassion and serious lapse. Some families leave with gratitude for the way their loved ones are treated, the progress seen in rehabilitation, and the partnerships formed with staff who become like extended family. Others depart with fear, frustration, or disappointment, citing odor, safety concerns, neglected needs, and distressing experiences that linger in memory. The common thread is that Hearthstone operates as a place of possibility and human connection for many, but also a site where failures in care and communication can have deep and lasting consequences for residents and their families. As with many long-term care settings, outcomes appear to hinge on individual staff, the specifics of each case, and the level of effort and resources available on any given day.
Hearthstone Sn Health Center is an assisted living community located in Round Rock, TX. Our community provides a range of amenities and care services to ensure the comfort and well-being of our residents.
Our amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for each resident's privacy and convenience, restaurant-style dining experience with delicious meals prepared and served by our staff members. Additionally, we have a small library for those who enjoy reading and access to telephone services. Residents can also stay connected with friends and family through Wi-Fi/high-speed internet access.
To ensure the safety and well-being of our residents at all times, we provide 24-hour call system and supervision. Our dedicated staff assists residents with activities of daily living such as bathing, dressing and transfers as needed. We also offer specialized care for individuals with diabetes with a tailored diet plan. Medication management is provided to ensure that residents receive their required medications on time. Mental wellness programs are available to support our residents' emotional health.
We understand that dietary restrictions may vary among our residents; therefore we accommodate special dietary requirements. Our community offers a range of dining options to cater to individual needs.
In addition to providing excellent care services and amenities within the facility itself, we also offer various activities for our residents' enjoyment. These include concierge services to assist with any personal needs or requests, fitness programs to promote physical health and mobility among our residents. Planned day trips are organized regularly for those who love exploring new places. Our residents actively participate in running activities within the community according to their interests and preferences. Scheduled daily activities help keep our residents engaged and entertained throughout each day.
Hearthstone Sn Health Center is conveniently located near numerous cafes, parks (4 nearby), pharmacies (15 nearby), physicians (7 nearby), restaurants (27 nearby), transportation services (1 nearby), places of worship (2 nearby), theaters (1 nearby) and hospitals (3 nearby). This ensures that our residents have access to various essential services, entertainment options, and medical facilities in the vicinity.
At Hearthstone Sn Health Center, we strive to provide a comfortable and fulfilling lifestyle for our residents. Our dedicated staff is committed to ensuring their safety, well-being, and happiness.
Hearthstone Sn Health Center is located at 401 Oakwood Boulevard, Round Rock, TX 78681 in Williamson County, Texas
Hearthstone of Round Rock
Round Rock, TX
Empathetic care and advocacy for residents.
Hearthstone of Round Rock reviews
Hearthstone of Round Rock images
Senior Helpers Central Texas - Round Rock, TX
Round Rock, TX
Proactive management and caregivers providing personal care, meals, and light housekeeping.
Senior Helpers Central Texas - Round Rock, TX costs
Senior Helpers Central Texas - Round Rock, TX reviews
Senior Helpers Central Texas - Round Rock, TX images
Wyoming Springs Assisted Living And Memory Care
Round Rock, TX
Friendly, attentive staff with a vibrant activity calendar in a clean, welcoming environment.
Wyoming Springs Assisted Living And Memory Care costs
Wyoming Springs Assisted Living And Memory Care reviews
Wyoming Springs Assisted Living And Memory Care images
Park Valley Inn Health Center
Round Rock, TX
Clean, attractive facility with friendly staff and engaging activities.
Park Valley Inn Health Center reviews
Park Valley Inn Health Center images
Holiday Parkwood Meadows
Round Rock, TX
Tranquil setting with attractive grounds, active social calendar, and restaurant-style dining.
Holiday Parkwood Meadows costs
Holiday Parkwood Meadows reviews
Holiday Parkwood Meadows images
A Serene Setting
Round Rock, TX
Competitive pricing with private/semi-private rooms plus on-site care, activities, and devotional services in a serene Round Rock setting.
A Serene Setting costs
A Serene Setting reviews
A Serene Setting images
Court at Round Rock
Round Rock, TX
Friendly staff, active activities, and clean spaces.
Court at Round Rock costs
Court at Round Rock reviews
Court at Round Rock images
Provident Crossings Retirement Resort
Round Rock, TX
Clean, well-maintained, friendly staff; vibrant activities and strong dining options.
Provident Crossings Retirement Resort costs
Provident Crossings Retirement Resort reviews
Provident Crossings Retirement Resort images
California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
Top Canine Companions for Older Adults
Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.