Hearthstone Sn Health Center in Round Rock, TX

401 Oakwood Boulevard, Round Rock, TX 78681

For more information about senior living options: (844) 490-3973

3.2 from 73 reviews
5 stars
33
4 stars
6
3 stars
2
2 stars
3
1 stars
29

Skilled Nursing Facility

Overall Review of Hearthstone Sn Health Center

Pros

  • pro The Hearthstone staff are compassionate, responsive, and deeply committed to providing the highest quality of care.
  • pro The community is welcoming and well-maintained, giving residents and families a sense of home.
  • pro The admissions director, Tia, is praised for answering questions with care and knowledge.
  • pro Frances, the activity director, is noted for organizing engaging activities that bring joy to residents and families.
  • pro The nursing and support staff are described as friendly, attentive, and professional.
  • pro The facility is described as beautiful, clean, and welcoming.
  • pro The team demonstrates professionalism and warmth from the first interaction.
  • pro Families appreciate timely updates about care and events, and feel involved.
  • pro The staff go above and beyond to ensure comfort and dignity, including end-of-life care.

Cons

  • pro The facility is absolutely nasty and disgusting.
  • pro The smell at the front door is of piss and poop.
  • pro They're understaffed and the rooms look like a cold prison.
  • pro The nurses are extremely unfriendly.
  • pro She would've died in this nasty rot hole.
  • pro The food and environment are atrocious.
  • pro They had done nothing to help her sit up.
  • pro This place is a disaster.
  • pro Residents were neglected and the staff did not respond to call lights.

Review

This community is best suited for families seeking aggressive rehabilitation support and long-term care in a round-the-clock setting where there is a strong emphasis on hands-on therapy, relational care, and a home-like atmosphere. When the staffing levels are adequate and leadership is consistently on the floor, Hearthstone can deliver attentive nurses, therapists, and aides who collaborate with families and outside providers. The facility's partnerships with hospice teams and the presence of an active admissions director and activities staff can translate into meaningful daily engagement, a sense of dignity in end-of-life care, and a path to real improvement for residents who need rehabilitation to return home.

Those who should consider alternatives are primarily families who prioritize flawless cleanliness, zero tolerance for understaffing, and immediate, unambiguous communication. Repeated concerns about understaffing, inconsistent response times, and environmental issues appear in a sizable share of reviews, along with recurring warnings about rude or inattentive behavior from some staff and episodes of neglect. For recipients with high acuity, complex wound or medication needs, or a history of sensitivity to illness spread and infection risk, a facility with steadier staffing and fewer reported lapses is worth exploring. Home-based care or another nearby facility with stronger reliability on staffing and daily operations may align better with those risk tolerances.

The strongest positives center on genuine caregiver warmth, professional collaboration, and effective rehabilitation programming. Several families highlight therapists who are patient and inventive, nurses who communicate well when present, and a culture where the care team treats residents as whole people rather than as a set of tasks. The admissions experience can be notably reassuring, with several reviewers praising responsive administrators, and activity programming that fosters social connection and engagement. The physical environment - clean common areas, pleasant courtyards, and a feeling of welcome - also matters when families weigh the daily experience of living in the building. When these elements align, Hearthstone can feel like a reliable anchor for families navigating a difficult transition.

However, the most persistent drawbacks undermine the positives and tend to drive risk for families who cannot tolerate ongoing uncertainty. Reports of frequent understaffing, inconsistent communication between shifts, and care gaps such as delayed assistance, missed ambulation, or inadequate hygiene create a ceiling on the overall quality that can be expected. Some reviews describe severe lapses in cleanliness, food quality, and responsiveness, with a minority alleging medication issues and troubling safety concerns. While a not-insignificant portion of families report compassionate, capable care, the frequency and intensity of the negative accounts make it clear that operational stability is a critical variable that can either amplify or erase the good parts of the program.

To evaluate Hearthstone effectively, focus on current staffing stability, floor leadership presence, and your ability to verify day-to-day care proactively. Ask for a recent staffing ratio snapshot, request to meet the director of nursing, and observe shift changes to gauge communication flow. Review the kitchen's meal scheduling and temperature controls, inspect rooms and bathrooms during a tour, and note how promptly emergency call signals are answered. Request recent state inspection summaries, and obtain a few recent references from hospice partners or therapists who can speak to continuity of care. If quick, clear, and consistent communication is a hallmark of the experience you receive, Hearthstone becomes a much stronger candidate.

In summary, Hearthstone Sn Health Center can be a strong choice for rehab-focused families who value a compassionate, team-based approach and are prepared to monitor the operation closely. When staffing is reliably adequate and leadership is engaged, the facility can deliver meaningful recovery and humane end-of-life care within a comfortable, home-like setting. On the other hand, a pattern of understaffing, communication gaps, and cleanliness or safety concerns argues for caution and comparison with other options before committing. The decision should hinge on current floor-level realities, transparent staffing practices, and a plan to ensure consistent, attentive care every day.

Features

Housing

  • 74 resident community capacity 74 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Austin-Bergstrom International (22 miles away) Austin-Bergstrom International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hearthstone Sn Health Center is an assisted living community located in Round Rock, TX. Our community provides a range of amenities and care services to ensure the comfort and well-being of our residents.

Our amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for each resident's privacy and convenience, restaurant-style dining experience with delicious meals prepared and served by our staff members. Additionally, we have a small library for those who enjoy reading and access to telephone services. Residents can also stay connected with friends and family through Wi-Fi/high-speed internet access.

To ensure the safety and well-being of our residents at all times, we provide 24-hour call system and supervision. Our dedicated staff assists residents with activities of daily living such as bathing, dressing and transfers as needed. We also offer specialized care for individuals with diabetes with a tailored diet plan. Medication management is provided to ensure that residents receive their required medications on time. Mental wellness programs are available to support our residents' emotional health.

We understand that dietary restrictions may vary among our residents; therefore we accommodate special dietary requirements. Our community offers a range of dining options to cater to individual needs.

In addition to providing excellent care services and amenities within the facility itself, we also offer various activities for our residents' enjoyment. These include concierge services to assist with any personal needs or requests, fitness programs to promote physical health and mobility among our residents. Planned day trips are organized regularly for those who love exploring new places. Our residents actively participate in running activities within the community according to their interests and preferences. Scheduled daily activities help keep our residents engaged and entertained throughout each day.

Hearthstone Sn Health Center is conveniently located near numerous cafes, parks (4 nearby), pharmacies (15 nearby), physicians (7 nearby), restaurants (27 nearby), transportation services (1 nearby), places of worship (2 nearby), theaters (1 nearby) and hospitals (3 nearby). This ensures that our residents have access to various essential services, entertainment options, and medical facilities in the vicinity.

At Hearthstone Sn Health Center, we strive to provide a comfortable and fulfilling lifestyle for our residents. Our dedicated staff is committed to ensuring their safety, well-being, and happiness.

Nearby Places of Interest

Physicians

  • Eye Associates Of Central Texas (0.1 miles)
  • Heart Hospital of Austin at St. David's Round Rock Medical Center (0.1 miles)
  • Pediatric Center of Round Rock (1.3 miles)
  • Treehouse Pediatrics (1.3 miles)
  • Austin Regional Clinic P.A. (2.3 miles)
  • Texas Medclinic (4.2 miles)
  • Retina Group of Texas (4.8 miles)

Hospitals

  • Round Rock Medical Center (0.1 miles)
  • Reliant Rehab Central Tx (2.2 miles)
  • Scott & White Hospital (3.9 miles)
  • Seton Medical Center Williamson (5.2 miles)
  • Cedar Park Regional Medical Center (6.2 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (3.2 miles)
  • Walmart Pharmacy (3.2 miles)
  • CVS Pharmacy (3.4 miles)

Restaurants

  • McDonald's (1.5 miles)
  • Torchy’S Tacos (1.5 miles)
  • Rock N Grill - Indian Authentic Cuisine and Bar (1.7 miles)
  • Urban (1.8 miles)
  • Round Rock Donuts (1.9 miles)
  • Chuy's (1.9 miles)
  • Cracker Barrel (1.9 miles)

Cafes

  • Kerbey Lane Cafe - Round Rock (1.8 miles)
  • Dutch Bros Coffee (3.1 miles)
  • Starbucks (3.8 miles)
  • Starbucks (3.9 miles)
  • Cuppa Austin (4 miles)
  • Summer Moon Wood-Fired Coffee (4 miles)
  • Red Horn Coffee House and Brewing Co. (4.4 miles)

Places of Worship

  • Jehovah's Witnesses (2.5 miles)
  • St Vincent De Paul Catholic Church (3.5 miles)

Parks

  • Champion Park (2.8 miles)
  • Ranch Trails Park (3.6 miles)
  • Williamson County Regional Park (4.6 miles)
  • Old Settlers Park (4.7 miles)
  • Rattan Creek Park (5 miles)

Theaters

  • Cinemark 14 Round Rock (3.8 miles)
  • Pflugerville Tinseltown Cinemark Cinema (5.3 miles)
  • Alamo Drafthouse Lakeline (6 miles)

Transportation

  • MetroRail Lakeline Station (5 miles)

Frequently Asked Questions

Where is Hearthstone Sn Health Center?

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