Park Valley Inn Health Center in Round Rock, TX
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17751 Park Valley Drive, Round Rock, TX 78681
For more information about senior living options: (844) 490-3973
Kylie was amazing. Park Valley Inn Health Center is a warm, well-kept facility that truly feels like home. Amy, the Director of Nurses, is professional, approachable, and dedicated to making a difference. The nursing staff have an uplifting energy and provide quality, compassionate care. Wonza Dillard and Onika Arrington helped make the transfer and placement process smooth. The care at Park Valley Inn is night and day better than at previous facilities, with kind, attentive, and genuinely caring staff. The Park Valley Inn team delivers excellent care every day. The facility is very clean, and the staff are professional, courteous, and attentive. The physical therapy team is amazing, kind, and supportive, with good progress. The therapy team is knowledgeable and helped the resident reach physical and functional goals quickly. Lupita coordinates activities with care, patience, and kindness. The facility has a welcoming feel, and activities are ongoing and engaging. Park Valley Inn is a hidden gem with knowledgeable and friendly staff. The memory care unit staff are attentive and caring, and residents seem happy.
A reviewer warned not to put a loved one here, calling the facility trash and accusing staff of not caring for patients. Several reviews describe the center as terribly run, with chronic understaffing and poor management. A family member observed nurses rolling their eyes when asked to change a patient, implying neglect. There are reports of unprofessional conduct, including a nurse allegedly suggesting drugging a resident. The DON is described as a monster and a bully, with administrators accused of deception and poor communication. Families complain about a lack of communication: no return calls, no updates, and unanswered questions. One review gave zero stars and urged people to avoid the facility, citing terrible care for Alzheimer's patients. Multiple accounts label the facility as understaffed and unprofessional, with only a few staff members care-focused. A reviewer claims the facility is dirty or poorly cared for, with services supposedly paid for but not delivered.Park Valley Inn Health Center in Round Rock is best suited for families seeking a warm, home-like skilled nursing environment with strong rehabilitation and memory-care options, where leadership has invested in professional nursing oversight and a more organized operation. The facility consistently earns praise for its approachable staff, clean and inviting spaces, and a rehab program that can help residents regain function and return home. It is especially compelling for long-term placements where social engagement and a supportive campus atmosphere matter, and for families prioritizing a transition to care that feels like a community rather than a hospital.
Those weighing alternatives should note that Park Valley Inn may not be the right fit for every situation. If daily, trouble-free communication and guaranteed staffing consistency are non-negotiables, or if the emphasis is on a hospice-centric or end-of-life care environment with near-immediate responsiveness, other providers may offer a more uniformly seamless experience. Several reviews flag ongoing concerns about staffing levels, call-bell responsiveness, and management communication. Families who require rock-solid, always-on oversight and transparent, steady administration may want to compare options before committing.
The strongest positives - cleanliness, a welcoming feel, and a genuine focus on resident well-being - often offset the drawbacks. Numerous families credit a home-like atmosphere, bright common areas, and a robust therapy team that delivers real progress. The rehab program shines when residents need to regain mobility after surgery or trauma, with therapists, nurses, and aides described as attentive and capable. Memory-care residents appear to benefit from purposeful engagement, with Lupita and other activity directors coordinating meaningful routines. Leadership improvements, including praise for the new Director of Nurses and a proactive executive team, have furthered a culture of accountability and care.
Yet the cons are not to be minimized. Reports of understaffing, inconsistent phone accessibility, and variable communication from administration and front-line staff recur in the feedback. Some families describe difficult or delayed responses to questions, gaps in coordinating medical changes, and experiences that paint management as reactive rather than proactive. There are specific, high-stakes concerns around care coordination and responsiveness in certain episodes, which means families with urgent medical or complex dementia needs should verify current staffing levels, care plans, and escalation processes before admission. These issues do not erase the positive experiences, but they do create meaningful risk to weigh.
In practice, Park Valley Inn can be a strong match for families prioritizing a reassuring, social, and rehabilitation-forward setting, particularly for those who want a facility that has rebuilt its governance and now emphasizes staff development and resident dignity. Prospective movers should insist on a candid, facility-wide photo of current operations: meet the DON, tour the memory-care unit, and ask for concrete staffing ratios, call-back timelines, and a written care plan that names responsible team members. Engage with multiple staff members, and speak with current residents or families about day-to-day communication and the pace of the care team. The facility's improvements - renovations, a broader therapy cadre, and a visible emphasis on a respectful, home-like culture - are real assets, but they must be weighed against persistent concerns about understaffing and inconsistent administrative follow-through.
Bottom line: Park Valley Inn Health Center offers a compelling option for families who value a nurturing environment, strong rehab potential, and active memory-care programming, supported by staff who genuinely strive to treat residents like family. It is not a universal remedy, however; for those who require flawless reliability, uninterrupted communication, and unwavering staffing, alternatives may offer more predictable experiences. Careful, on-site inquiry - especially around current staffing, care coordination practices, and the transparency of daily operations - will determine whether Park Valley Inn meets the specific needs and expectations of a given loved one.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin-Bergstrom International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Park Valley Inn Health Center in Round Rock, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. This community provides a home-like environment with fully furnished accommodations, private bathrooms, and access to cable or satellite TV and Wi-Fi/high-speed internet.
The community features various common areas for socializing and leisure activities, including a beauty salon, gaming room, small library, and outdoor spaces such as gardens. Residents can enjoy restaurant-style dining in the on-site dining room, where special dietary restrictions are catered to. There is also a kitchenette available for those who prefer to prepare their own meals.
Park Valley Inn offers comprehensive care services to meet the individual needs of its residents. The 24-hour call system and supervision ensure that assistance is readily available whenever needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications. The community also has a mental wellness program in place to promote emotional well-being.
Transportation arrangement services are available for non-medical purposes as well as for transportation to doctors' appointments. The community operates its own transportation service and coordinates move-in arrangements for convenience.
Residents can stay active through fitness programs offered at the fitness room. Planned day trips and scheduled daily activities provide opportunities for socialization and engagement within the community. Concierge services are also available to cater to individual needs.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity to Park Valley Inn Health Center.
Overall, Park Valley Inn Health Center provides a comfortable living environment with various amenities and care services designed to enhance the quality of life for its residents in Round Rock, TX.
Park Valley Inn Health Center is located at 17751 Park Valley Drive, Round Rock, TX 78681 in Williamson County, Texas
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