Park Valley Inn Health Center
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17751 Park Valley Drive, Round Rock, TX 78681
For more information about senior living options: (844) 490-3973
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Park Valley Inn Health Center is described as a warm, well-kept facility that truly feels like home. The nursing staff is uplifting and caring, with Amy praised for being professional, approachable, and dedicated. Mr. Ricky, the Executive Director, is noted as doing a phenomenal job. Wonza Dillard and Onika Arrington provide incredible support and make transitions smooth. The facility is seen as a blessing, with kind, attentive, and genuinely caring staff. The therapy team is knowledgeable and helps residents achieve physical and functional goals quickly. The rooms and common areas are clean, well-maintained, and comfortable. Mary Castro, the cleaning staff, is recognized for going beyond her duties. Lupita coordinates activities with care, patience, and compassion for all residents. Park Valley Inn is considered a hidden gem among skilled nursing facilities, welcoming from the moment of entry. The staff are professional, courteous, and communicative about residents' care. Park Valley Inn is recommended for both short-term rehab and long-term placement due to its quality care.
One reviewer warned not to put a loved one in Park Valley Inn, alleging staff failures, unqualified workers, and calling the place "trash" while claiming they are paid for services that are not provided. Another reviewer described the admission process as chaotic, with no evaluation or mobility equipment upon arrival and being told no cell phones in rooms, leading to withdrawal. A reviewer criticized management for poor staffing and turnover, claiming only a few nurses remain good and that new management is needed. A reviewer labeled the company as despicable, deceptive, and inherently evil. A reviewer complained about poor communication and suggested legal action due to lack of information about medications and changes. A reviewer stated the facility was not ready to admit and lacked coordination, indicating better management is needed.Park Valley Inn Health Center emerges in these notes as a facility that many families warmly describe as a welcoming, well-kept, and generally high-quality place for both short-term rehab and long-term care. Across numerous stories, the environment is repeatedly described as "home-like" and clean, with staff whose kindness, professionalism, and attentiveness make a meaningful difference in daily life for residents and their families. Several reviewers stress that the facility feels organized and cared for, with a visible energy among the nursing staff and other caregivers that translates into real peace of mind for loved ones.
A common thread in the praise centers on outstanding front-line staff and the supportive teamwork that helps residents settle in and progress. In particular, Wonza Dillard and Onika Arrington are repeatedly cited for their roles in facilitating smooth transitions into long-term care, coordinating placement, and providing compassionate, diligent assistance throughout the process. Families describe these team members as professional, approachable, and genuinely dedicated, and they express gratitude for the way their loved ones were welcomed and supported. The therapy team also receives frequent commendation for their knowledge and encouragement, helping residents regain function and confidence - especially after surgeries or injuries.
Therapy and rehab are highlighted as strong points, with several stories emphasizing meaningful progress and personalized care. One reviewer mentions a period of rehabilitation after a car accident in which the therapy staff - Jeffrey, Becky, and their team - were described as kind, attentive, and motivating, helping the resident push through difficult days and achieve notable gains. Another family notes that the therapy staff's knowledge and hands-on guidance helped a mother with a complex pelvic fracture recover to a level enabling a return home sooner than expected, despite additional challenges such as a history of Parkinson's Disease. In the memory care unit, Lupita is singled out for coordinating activities, engaging residents, and demonstrating care, patience, and kindness that help maintain mental well-being through meaningful engagement.
Cleanliness, safety, and a generally well-maintained campus appear as consistent positives. Reviewers describe well-kept rooms, tidy shared spaces, and attentive housekeeping that contributes to a comfortable, reassuring atmosphere. A particular shout-out goes to Mary Castro, the cleaning staff member noted for going beyond the call of duty. The overall sense is that a clean, orderly environment is foundational to the quality of care families hope for when their loved ones are in memory care or skilled nursing settings.
The experience is not without its cautions. A few reviews present a more critical view, underscoring real concerns about management, communication, and readiness. One reviewer who was considering placing a loved one there warned against choosing the facility, citing a sense that several staff members were not well-suited to care for people with illnesses, limited communication about medication changes, and overall dissatisfaction with how information is shared. Another reviewer described a negative admission experience, noting that by the time they arrived in the evening, no one was available to evaluate them, mobility equipment was not ready, and cell-phone policies along with medication access contributed to a decision to withdraw. This account also pointed to a need for better management and coordination, suggesting that the facility could benefit from stronger preparation for late-evening admissions and clearer communication with families.
There are also voices that acknowledge the facility's strengths while urging attention to consistency and staffing. A few reviewers mention the importance of reliable coverage and responsive communication, especially for families who live far away or who rely on timely updates about medications and health changes. Some praise the care network and the way the team handles difficult decisions, while others point to turnover or management practices as areas to improve. In one such reflection, a reviewer who has repeatedly observed staff dynamics notes that while many employees are caring and capable, there are concerns about how the management team addresses issues and retains good personnel.
Taken together, the collection of reviews paints a portrait of Park Valley Inn Health Center as a facility with a strong foundation: a warm, home-like environment; dedicated, compassionate staff; robust therapy and rehab programs; and clean, well-kept spaces that help residents feel safe and cared for. The presence of standout individuals - such as Wonza Dillard, Onika Arrington, Lupita, Mary Castro, Amy (Director of Nurses), and Ricky (Executive Director) - appears to be a common source of trust and reassurance for families navigating care decisions. At the same time, the critiques remind us that even well-meaning teams can face operational and communication challenges, particularly around admissions, readiness, and coordination among departments. For families considering Park Valley Inn Health Center, these stories suggest that a visit and direct conversations with the care team can help align expectations and illuminate how the facility's strengths might best serve a loved one's needs, while also inviting dialogue about processes that matter most to the resident's daily life and overall well-being.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin-Bergstrom International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Park Valley Inn Health Center in Round Rock, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. This community provides a home-like environment with fully furnished accommodations, private bathrooms, and access to cable or satellite TV and Wi-Fi/high-speed internet.
The community features various common areas for socializing and leisure activities, including a beauty salon, gaming room, small library, and outdoor spaces such as gardens. Residents can enjoy restaurant-style dining in the on-site dining room, where special dietary restrictions are catered to. There is also a kitchenette available for those who prefer to prepare their own meals.
Park Valley Inn offers comprehensive care services to meet the individual needs of its residents. The 24-hour call system and supervision ensure that assistance is readily available whenever needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications. The community also has a mental wellness program in place to promote emotional well-being.
Transportation arrangement services are available for non-medical purposes as well as for transportation to doctors' appointments. The community operates its own transportation service and coordinates move-in arrangements for convenience.
Residents can stay active through fitness programs offered at the fitness room. Planned day trips and scheduled daily activities provide opportunities for socialization and engagement within the community. Concierge services are also available to cater to individual needs.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity to Park Valley Inn Health Center.
Overall, Park Valley Inn Health Center provides a comfortable living environment with various amenities and care services designed to enhance the quality of life for its residents in Round Rock, TX.
Park Valley Inn Health Center is located at 17751 Park Valley Drive, Round Rock, TX 78681 in Williamson County, Texas
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