Highland Meadows Health & Rehab in Rockwall, TX
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1870 South John King Boulevard, Rockwall, TX 75032
For more information about senior living options: (844) 490-3973
The facility is very warm and welcoming. The PT and OT teams are advancing residents every day, helping them regain independence. The meals are flavorful and well-balanced. The nursing staff is amazing, always available and knowledgeable. The facility is immaculately clean, with staff like Dashawn Carter ensuring rooms are spotless. The staff exhibits care, kindness, and compassion, and families are glad they chose Highland Meadows. The rehab team helps residents regain walking and strength, often returning them to independent mobility. The doctors and therapists provide compassionate, individualized care and communicate well. The therapy team led by John is extremely helpful and patient. The facility is clean, comfortable, and well-maintained, creating a safe recovery environment. The staff are friendly, professional, and genuinely care about residents. The leadership and care teams, including Gracen Hawley and her staff, are highly praised for excellent, compassionate care.
They describe the facility as horrible and despicable, alleging abuse, starvation, dehydration, and neglect that led to harm. They warn others not to take their loved ones there. They report dirty rooms, unclean bedding, and urine-soaked chairs. They claim the staff is severely understaffed (e.g., 14 patients per nurse) and unable to properly care for residents. They allege nurses lie, misstate medications, and ignore call bells for long periods. They say residents are overmedicated, with little therapy or assistance to get out of bed or move. They state the food is the worst they've ever had. They accuse management of being terrible and money-driven, with poor communication and delays in payments. They recount bedsores that required emergency surgery due to lack of proper care. They claim medical records are hard to obtain or priced unreasonably.Highland Meadows Health & Rehab in Rockwall is best suited for seniors who are focused on post-acute rehabilitation and want aggressive, hands-on therapy delivered by a team that treats recovery as a mission. The rehab program is consistently praised as the facility's core strength: therapists push to rebuild mobility, strength, and independence, and patients often leave able to walk with support or even unaided sooner than expected. The atmosphere supports healing: clean, well-kept spaces, a well-equipped gym, and meals that residents and families frequently describe as flavorful and balanced. Nursing staff are repeatedly noted as accessible, knowledgeable, and compassionate. For families prioritizing tangible rehab outcomes and a warm, family-like culture, Highland Meadows stands out as a practical, results-focused option.
Those who should consider alternatives are families for whom consistent, round-the-clock oversight is non-negotiable or who worry about staffing stability and administration. A substantial thread in the reviews centers on concerns about understaffing, delayed call responses, and mixed experiences with medication administration and daily care routines. Several families recount alarming lapses in basic care, room cleanliness, or timely assistance, and a few accounts describe more troubling outcomes. For loved ones with high medical complexity, dementia, or behavior that requires constant monitoring, these red flags can outweigh the strong rehabilitation story. In such cases, it makes sense to compare facilities with clearer staffing metrics, tighter oversight, and more predictable management practices.
The strongest pro-argument for Highland Meadows rests on its therapy team and the observable recovery results. The rehab department - PT, OT, and Speech - receives near-unanimous praise for its dedication, consistency, and patient-centered approach. Several families credit therapists with both technical skill and genuine encouragement, often noting that progress translated into meaningful, real-world gains at home. The personal care and nursing teams, when aligned with well-coordinated medical oversight, contribute to a healing culture that many families want in a rehab setting. A clean, inviting environment and consistently good meals further reduce stress during a difficult recuperation period. When rehab is the primary objective, these advantages frequently offset smaller operational doubts.
The documented cons, when they appear, tend to center on staffing and governance questions more than on the quality of therapy. Reports of delayed nurse responses, medication timing issues, and variable room cleanliness can create anxiety for families seeking seamless day-to-day care. There are multiple stories that paint a harsher picture - allegations of neglect, safety concerns, and disputes over medical records or billing - that cannot be dismissed. While these accounts are not universal, they underscore the need for vigilant, proactive family involvement: insist on direct communication channels, request in-writing care plans, and verify that an orderly escalation process exists for urgent concerns. The contrast between the rehab triumphs and these operational complaints defines the facility's risk spectrum.
To evaluate Highland Meadows effectively, families should adopt a disciplined, hands-on due-diligence approach. Request a current staffing snapshot, including nurse-to-resident and aide-to-resident ratios, and ask to meet the therapy director to understand the daily rhythm of rehab services. Tour the gym during a therapy session, observe how therapists tailor goals, and confirm that the discharge plan is concrete and collaborative with families. Review recent incident logs and quality-assurance measures, and probe how nutrition, medication administration, and personal-care tasks are documented and audited. If possible, arrange shadow visits or sit in on a therapy or care conference to see whether the "A-Team" culture described in many reviews is consistent today.
Ultimately, Highland Meadows Health & Rehab is a compelling choice for post-acute recovery when the priority is high-caliber rehabilitation delivered in a welcoming, clean environment. Its proven ability to return people to independence and to home - often after serious surgeries or fractures - makes it one of the stronger rehab-focused options in the Rockwall area. However, families must weigh the facility's strengths against concerns raised about staffing stability and management practices. If reliable 24/7 oversight and consistently prompt care are non-negotiable, it is prudent to compare alternatives with more transparent staffing records. If rehab quality, staff kindness, and a positive healing culture carry the day, Highland Meadows remains a practical, often excellent fit.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Meadows Health & Rehab is a vibrant and comfortable assisted living community located in Rockwall, TX. Our residents enjoy a wide range of amenities and care services designed to enhance their quality of life and meet their individual needs.
Our community offers an array of amenities to promote relaxation, socialization, and overall well-being. Residents can take advantage of our beauty salon for personal grooming needs or unwind in our gaming room. We also provide access to cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. For those who love books, our small library offers a quiet space to indulge in reading. Our fitness room is equipped with exercise equipment to help residents stay active and maintain their physical health. We also have a beautiful garden and outdoor space where residents can enjoy fresh air and nature.
Dining at Highland Meadows Health & Rehab is a delightful experience with our restaurant-style dining offering delicious meals prepared by our skilled chefs. We accommodate special dietary restrictions to ensure everyone's nutritional needs are met.
Our care services are designed to provide 24-hour support and assistance. Residents can rely on our 24-hour call system and supervision for peace of mind. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their prescribed medications on time.
We understand the importance of mental wellness, which is why we offer a comprehensive mental wellness program. This includes engaging activities, planned day trips, resident-run activities, and scheduled daily activities that cater to different interests and preferences.
In terms of nearby amenities, Highland Meadows Health & Rehab boasts convenient access to various establishments like cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangement services are also available for both non-medical purposes as well as transportation to doctors' appointments.
At Highland Meadows Health & Rehab in Rockwall, TX, we strive to provide a warm and supportive environment for our residents. With our amenities, care services, and proximity to essential establishments, we ensure that our residents have all the resources they need to live comfortably and enjoy their golden years.
Located in Rockwall, Texas, this area offers convenient access to a variety of healthcare facilities including physicians, eye centers, surgery centers, and pharmacies. For those interested in maintaining an active lifestyle, there are a range of restaurants nearby serving delicious meals, as well as cafes for socializing over coffee. Places of worship cater to spiritual needs, while theaters provide entertainment options. Parks such as Squabble Creek Trail and Wylie Community Park offer opportunities for outdoor recreation and relaxation. With Texas Health Presbyterian Hospital Rockwall in close proximity, residents can have peace of mind knowing medical care is easily accessible. Overall, this area provides a mix of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment.
Highland Meadows Health & Rehab is located at 1870 South John King Boulevard, Rockwall, TX 75032 in Rockwall County, Texas
Highland Meadows Health & Rehab on seniors.fyi includes 11 photos including images showing interior, decor, living room, windows, lobby, dining, chandelier, television, and more.
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Interior
Decor
Living Room
Building
Windows
Dining
Seating Area
Lobby
Natural Light
Mirrors
