Highland Meadows Health & Rehab in Rockwall, TX

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  • Interior

    A spacious lobby featuring a grand piano, comfortable armchairs, and elegant decor.
  • Decor

    A stylish dining room featuring a long table with elegant chairs and modern decorative lighting.
  • Living Room

    Cozy living room with built-in shelves and a fireplace.
  • Building

    A building with a central fountain and landscaped pathways under a cloudy sky.
  • Windows

    A spacious room with various pieces of furniture and large windows.
  • Dining

    A spacious dining room with elegant chandeliers and neatly arranged tables and chairs.
  • Seating Area

    A modern living room with comfortable seating and a large television.
  • Lobby

    A spacious and elegantly decorated lobby with ample lighting and stylish furniture.
  • Natural Light

    A cozy lobby area with seating and large windows providing natural light.
  • Mirrors

    A cozy sitting area with four upholstered chairs around a round table, featuring modern decor and neutral tones.

Highland Meadows Health & Rehab in Rockwall, TX

Information last verified:

1870 South John King Boulevard, Rockwall, TX 75032

For more information about senior living options: (844) 490-3973

3.9 from 101 reviews
5 stars
65
4 stars
9
3 stars
0
2 stars
2
1 stars
25

Overall Review of Highland Meadows Health & Rehab

Pros

  • pro The staff are patient, kind, and attentive to residents.
  • pro The physical therapy department is excellent and the therapists are motivating.
  • pro The facility is immaculately clean and well maintained.
  • pro The atmosphere is warm and sincere, with staff who genuinely care about residents.
  • pro The nursing staff and aides are attentive, knowledgeable, and compassionate.
  • pro The meals are delicious and well balanced.
  • pro The rehabilitation team helps residents regain strength and mobility with personalized plans.
  • pro The administration and ownership are highly regarded for leadership and devotion to residents.
  • pro Families feel supported and at peace knowing their loved ones are cared for.

Cons

  • pro One reviewer described Highland Meadows as the worst rehab ever and warned others not to take their loved ones there.
  • pro They alleged meds were taken from a patient and later claimed the items were “lost.”
  • pro A reviewer said a nurse was rude and hung in the family member’s face twice.
  • pro It was claimed a nurse was “too busy” to call 911, delaying emergency care for a patient.
  • pro The manager was described as “no good” and the overall leadership as ineffective.
  • pro Several accounts criticized the facility for not returning calls and poor responsiveness during transfers.
  • pro Under-staffing and a high patient-to-nurse ratio were alleged, resulting in ignored call buttons.
  • pro Some reviewers claimed patients were overmedicated, under-therapied, and neglected, leading to bedsores or malnutrition.
  • pro One reviewer likened the facility to a concentration camp for the elderly.

Review

Highland Meadows Health & Rehab in Rockwall, TX is best suited for seniors who need focused, hands-on rehabilitation and who prioritize a warm, family-like care culture. The facility earns strong marks from families who emphasize aggressive physical, occupational, and speech therapy as the engine of recovery, often accompanied by attentive nurses and a clean, welcoming environment. For residents coming home off a hospital stay or preparing for a long-term living arrangement, the rehab-oriented track can deliver tangible gains, with many accounts of residents regaining walking ability and independence through a well-staffed therapy team. The setting itself, the well-maintained building, inviting common spaces, and a courtyard that feels pleasant to linger in, contributes to a sense of security and dignity during recovery.

That clarity about fit must be balanced with clear cautions. Several reviewers point to repeated red flags that prompt consideration of alternatives. Reports range from delayed or mishandled medications to rude interactions with staff, and in a few cases, dire concerns about safety, neglect, or inadequate oversight. Instances of med timing problems, missed call-backs, and questions about whether staff are consistently available to assist in a timely manner appear repeatedly enough to influence risk assessment. For families who cannot tolerate delays, unanswered questions, or perceived lapses in supervision, these stories tip the scale toward exploring other options. The point is not to demonize the facility, but to recognize that governance and responsiveness are a meaningful swing factor in overall quality.

On the positive side, the rehab and post-acute strengths stand out clearly. The program’s therapists, PT, OT, and SLP, are frequently described as dedicated, skilled, and relentlessly focused on individualized goals, with many patients walking again or regaining core activities after hip or knee procedures. The director of therapy and the rehab team are repeatedly named for their motivational approach and for creating a plan that is tailored to each patient’s pace. The atmosphere in therapy areas is portrayed as energized yet supportive, with patients pushed just enough to progress without feeling overwhelmed. Add to that the consistently clean facility, friendly nursing staff, and the care team’s visible commitment to patient dignity, and Highland Meadows presents a compelling rehabilitative value proposition for those who can participate actively in their own recovery.

Yet, the cons are not trivial, and they do not disappear with a favorable therapy track. Chronic concerns include staffing stability and perceived turnover, which some families argue undermines continuity of care and makes it harder to predict who will be on duty. Multiple reviews recount experiences of under-resourcing, with understaffed shifts affecting response times and the ability to satisfy daily needs. There are also severe cautionary tales about room cleanliness, documentation, and safety practices that, when combined with inconsistent communication, erode confidence in day-to-day operations. Taken together, these issues can heighten anxiety for families trying to balance rehabilitation progress with reliable, respectful daily care.

When weighing the positives against the drawbacks, the key question becomes: what matters most for the resident? For those prioritizing a robust, results-driven rehab program, Highland Meadows can offset many concerns through clear, structured therapy regimens and a compassionate care ethos. Families who stay engaged, demand timely updates, and insist on hands-on oversight often see therapy outcomes and daily interactions that justify staying the course. In contrast, for those whose top priority is a consistently flawless day-to-day experience, with uniformly prompt med management, flawless call-light responses, and rigid staffing stability, the risk of inconsistent daily care may outweigh the rehab upside. The strongest outcomes hinge on active involvement and a candid assessment of whether the care team can sustain reliability over time.

The practical takeaway is decisive. Before committing, prospective families should schedule thorough, in-person conversations with admissions, nursing leadership, and the therapy director, and demand recent, verifiable data on staffing ratios, medication administration processes, and incident history. Tour the facility during peak hours to observe response times and call-light handling, and speak with current residents and families about daily routines, room cleanliness, and meal quality. If a rehab-focused track paired with a warm, personable environment is the priority, and ongoing family oversight is feasible, Highland Meadows can be a strong match. If consistent staffing, rapid problem escalation, and unimpeachable daily safety are non-negotiable, it may be prudent to look elsewhere. In the end, the choice should align with the resident’s rehabilitation goals, the family’s capacity to stay engaged, and the facility’s ability to translate promise into dependable, everyday care.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (25 miles away) Dallas Love (25 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Highland Meadows Health & Rehab is a vibrant and comfortable assisted living community located in Rockwall, TX. Our residents enjoy a wide range of amenities and care services designed to enhance their quality of life and meet their individual needs.

Our community offers an array of amenities to promote relaxation, socialization, and overall well-being. Residents can take advantage of our beauty salon for personal grooming needs or unwind in our gaming room. We also provide access to cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. For those who love books, our small library offers a quiet space to indulge in reading. Our fitness room is equipped with exercise equipment to help residents stay active and maintain their physical health. We also have a beautiful garden and outdoor space where residents can enjoy fresh air and nature.

Dining at Highland Meadows Health & Rehab is a delightful experience with our restaurant-style dining offering delicious meals prepared by our skilled chefs. We accommodate special dietary restrictions to ensure everyone's nutritional needs are met.

Our care services are designed to provide 24-hour support and assistance. Residents can rely on our 24-hour call system and supervision for peace of mind. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their prescribed medications on time.

We understand the importance of mental wellness, which is why we offer a comprehensive mental wellness program. This includes engaging activities, planned day trips, resident-run activities, and scheduled daily activities that cater to different interests and preferences.

In terms of nearby amenities, Highland Meadows Health & Rehab boasts convenient access to various establishments like cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangement services are also available for both non-medical purposes as well as transportation to doctors' appointments.

At Highland Meadows Health & Rehab in Rockwall, TX, we strive to provide a warm and supportive environment for our residents. With our amenities, care services, and proximity to essential establishments, we ensure that our residents have all the resources they need to live comfortably and enjoy their golden years.

Nearby Places of Interest

Located in Rockwall, Texas, this area offers convenient access to a variety of healthcare facilities including physicians, eye centers, surgery centers, and pharmacies. For those interested in maintaining an active lifestyle, there are a range of restaurants nearby serving delicious meals, as well as cafes for socializing over coffee. Places of worship cater to spiritual needs, while theaters provide entertainment options. Parks such as Squabble Creek Trail and Wylie Community Park offer opportunities for outdoor recreation and relaxation. With Texas Health Presbyterian Hospital Rockwall in close proximity, residents can have peace of mind knowing medical care is easily accessible. Overall, this area provides a mix of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment.

Physicians

  • Hormonal Health, Wellness, and Skin Center at the Mansions (0.7 miles)
  • Key-Whitman Eye Center (1 miles)
  • Rockwall Surgery Center (1.8 miles)
  • Regional Plastic Surgery Center (1.9 miles)
  • Rpsc Hand & U.E. Rehabilitation (1.9 miles)
  • Crossroads Women's Health (2 miles)
  • Texas Back Institute (2.1 miles)

Restaurants

  • Rosa's Café & Tortilla Factory (1.1 miles)
  • Shenaniganz (1.1 miles)
  • In-N-Out Burger (1.2 miles)
  • Raising Cane's Chicken Fingers (1.2 miles)
  • Edo Japan (1.2 miles)
  • Olive Garden (1.2 miles)
  • La Madeleine (1.3 miles)

Pharmacies

  • BG Chemical (1.3 miles)
  • Walmart Pharmacy (1.8 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (3.5 miles)
  • CVS Pharmacy (4 miles)
  • Walgreens (4 miles)

Places of Worship

  • First United Methodist Church (1.5 miles)
  • Lake Pointe Church (2 miles)
  • Lakeshore Church (2.1 miles)
  • First Christian Church (2.8 miles)
  • Crossroads Church (6.3 miles)
  • Casa View Baptist Church (9.4 miles)
  • First Baptist Wylie (10.1 miles)

Hospitals

  • Texas Health Presbyterian Hospital Rockwall (2.3 miles)

Cafes

  • Panera Bread (2.3 miles)
  • Eggsquisite Cafe (2.5 miles)
  • Starbucks (3.9 miles)
  • Rollin’ Beans Coffee Co. (4.1 miles)
  • Starbucks (5.4 miles)
  • Starbucks (8.4 miles)
  • Starbucks (10 miles)

Theaters

  • Cinemark (2.9 miles)

Parks

  • Squabble Creek Trail (3.9 miles)
  • Travis Ranch Park (7.4 miles)
  • Bear Creek Playground at the corner (8 miles)
  • Wylie Community Park (9.1 miles)

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