Richmond Health Care Center in Richmond, TX

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Richmond Health Care Center in Richmond, TX

705 Jackson Street, Richmond, TX 77469

For more information about senior living options: (844) 490-3973

4 from 66 reviews
5 stars
45
4 stars
3
3 stars
3
2 stars
0
1 stars
15

Skilled Nursing Facility

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    Overall Review of Richmond Health Care Center

    Pros

    • pro Richmond Health Care Center is described as a warm, welcoming community with caring and attentive staff.
    • pro The nurses, aides, and therapists are praised for their kindness, professionalism, and dedication to residents.
    • pro Staff are noted for going above and beyond to meet residents' needs and keep them comfortable.
    • pro The Memory Care Unit is described as a true blessing, with staff who make residents feel valued and cared for.
    • pro Administrators and leadership are consistently commended for being accessible, supportive, and responsive to families.
    • pro The facility is repeatedly described as clean, well maintained, and home-like.
    • pro Families appreciate regular updates and personal calls that ease their stress.
    • pro The DON and ADON, along with other leaders, are highlighted as compassionate professionals who treat residents with dignity and respect.
    • pro The staff are described as creating a caring, family-like atmosphere where residents feel at home.

    Cons

    • pro The nurses are described as the worst, ignorant and unprofessional, not fit to work with patients or the elderly, with negligence that led to a family member being admitted to the ICU.
    • pro Medications were added to a patient's care without consulting the power of attorney or family member.
    • pro The facility is portrayed as unsanitary and dirty, with a urine odor, dirty or rusted equipment, dirty bathrooms, and sheets that are not changed.
    • pro Care is criticized as inconsistent and sometimes rough, with missed signs of a serious UTI and high staff turnover causing poor communication.
    • pro Staff are described as hostile at times, with reliance on temps who do not know the patient, and delays in responding to calls to take a patient to the ER.
    • pro One reviewer warns never to leave a loved one there, citing poor staffing, cold meals, a resident walking out unsupervised, and belongings frequently going missing.
    • pro A reviewer calls the facility the absolute worst, unethical and unsanitary, with bruises, ant infestations, and a general lack of cleanliness.

    Review

    Richmond Health Care Center is best suited for families seeking a small, home-like nursing care environment where staff relationships feel personal and residents can be known by name. The facility virtues a boutique, intimate setting - one that supports memory care and short-to-mid-term rehab with a strong emphasis on warmth, open communication, and a family atmosphere. When staff are aligned and residents' routines become familiar, families report genuine, attentive care, clear updates, and a sense that the center becomes a true residence rather than a sterile institution. For caregivers who prioritize personal touch, consistent bedside manner, and a sense of community, this campus often rises to the top.

    Those who may want to consider alternatives include families requiring iron-clenched medical oversight and flawless day-to-day execution. A pattern of inconsistent staffing, delays in responses, and reports of care gaps can undermine confidence for residents with complex medical needs or fragile conditions. Several accounts highlight problems with medication administration, laxatives when needed, and missed care plans, yielding serious red flags for anyone whose loved one requires reliable, proactive monitoring. The building's age and maintenance variances also surface in reviews, including odors and outdated infrastructure, which may push families toward facilities with newer facilities, stronger sanitation protocols, and more robust housekeeping resources.

    On balance, the strongest pro of Richmond Health Care Center is the staff's genuine, compassionate engagement. A large chorus of reviews celebrates CNAs, therapists, and nurses who go "above and beyond" to comfort and engage residents, make them feel valued, and keep families informed. The memory care unit, in particular, earns praise for the elevated level of warmth and individualized attention, often described as a true blessing for families navigating dementia care. The center's tight-knit culture supports frequent family interactions, with administrators and department heads cited as approachable, communicative, and deeply invested in residents' well-being. When governance aligns with front-line care, the result is a noticeably homelike environment where residents appear clean, comfortable, and well cared-for.

    Nevertheless, serious negative experiences cannot be ignored. Several reviews recount episodes of neglect, miscommunication, and missed signals that led to adverse outcomes, including hospital transfers and preventable complications. Concerns range from odors and cleanliness issues to blunt staff turnover, staffing strain, and perceived delays in urgent care. Some families report a lack of care plans introduced at admission, inconsistent daily routines, and even incidents of medication and supply mismanagement. These reports suggest that while the best teams at the center can deliver remarkable care, the experience can dramatically swing with turnover, staffing levels, and the ongoing effectiveness of administrative leadership.

    The facility's leadership appears to matter more than ever in determining outcomes. Many families single out the DON and ADON by name, noting that when leadership is steady and communicative, care coordination improves, staff morale rises, and resident experience shifts toward the positive. The contrast between praised administrators and criticized operations in other reviews underscores the need for prospective clients to assess current leadership and recent changes. A newer administrator reportedly "turned the facility around," which suggests momentum is possible - but such improvements should be confirmed during a current tour and conversations with frontline staff.

    For families weighing Richmond Health Care Center, practical diligence is essential. Schedule a visit with multiple staff members, insist on meeting the DON and ADON, and request a copy of the current care plan for your loved one. Ask about staffing ratios by shift, how med administration is tracked, and what quality-assurance measures exist to catch and correct lapses quickly. Probe housekeeping and maintenance routines, especially in memory care areas, and verify how family communication is documented and delivered. If a warm, personalized, small-scale environment matters - and the family is prepared to monitor care closely and advocate when needed - this community offers a compelling combination of humanity and home-like comfort. If the priority is absolute consistency, modernization, and airtight clinical oversight, it may be wise to compare alternatives before deciding.

    Features

    Housing

    • 92 resident community capacity 92 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Richmond Health Care Center in Richmond, TX offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for residents to enjoy pampering and grooming services, as well as access to cable or satellite TV in their private accommodations.

    Transportation is readily available with community-operated transportation for non-medical needs and arrangements can be made for transportation to doctors' appointments. Residents can stay connected with loved ones through a computer center and Wi-Fi/high-speed internet access throughout the community.

    Meals are provided in a restaurant-style dining room, catering to special dietary restrictions such as diabetes diets. Assistance with activities of daily living, including bathing, dressing, and transfers, is available around the clock. Medication management ensures that residents receive their prescribed medications on time.

    The community offers various spaces for relaxation and recreation, including a fitness room for physical exercise and a gaming room for entertainment. A small library provides opportunities for reading and learning. Outdoor space is available for residents to enjoy nature in the garden.

    Housekeeping services are provided to maintain cleanliness and tidiness within each resident's fully furnished private accommodation. Move-in coordination assists new residents in transitioning smoothly into their new home.

    In terms of care services, there is 24-hour call system and supervision to ensure the safety of residents at all times. A mental wellness program supports residents' emotional well-being. In addition to planned daily activities coordinated by staff members, resident-run activities provide opportunities for social engagement within the community.

    Located conveniently near various amenities, there are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby that offer convenience and accessibility for residents.

    With its comprehensive range of amenities and care services, the Richmond Health Care Center provides an assisted living community where residents can receive personalized assistance while enjoying a comfortable lifestyle surrounded by engaging social opportunities.

    Nearby Places of Interest

    Physicians

    • Pediatric Center (0.3 miles)
    • Houston Eye Associates (0.4 miles)
    • South Texas Pain & Health Management (0.4 miles)
    • KRB Dentistry (1 miles)
    • Walter Holmsten, MD (1.8 miles)
    • Brown Dental Group (2.2 miles)
    • South Texas Medical Clinic (2.4 miles)

    Restaurants

    • Mimi's New Orleans Cafe & Oyster Bar (1 miles)
    • Joe's Oyster Bar & Grill (1.1 miles)
    • Whataburger (1.5 miles)
    • Burger King (2.4 miles)
    • Tsukiji Japanese Restaurant (2.5 miles)
    • Salata (2.5 miles)
    • Chili's Grill & Bar (2.6 miles)

    Pharmacies

    • C-Med Pharmacy (1.5 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (2.3 miles)
    • Target Pharmacy (2.4 miles)
    • Ocusoft (2.5 miles)
    • Walgreens (2.7 miles)
    • CVS Pharmacy (2.9 miles)

    Parks

    • George Park (1.7 miles)
    • Sunset Park (3.6 miles)
    • Brazos Bend Extended Day (4.4 miles)
    • New Territory Pecan Park (5.5 miles)
    • Sardar Patel Stadium (6.7 miles)

    Theaters

    • Cinemark Rosenberg 12 (2.4 miles)
    • Regal Grand Parkway ScreenX & RPX (6.3 miles)
    • AMC First Colony 24 (8.2 miles)

    Places of Worship

    • San Felipe Baptist Association (2.6 miles)
    • Holy Rosary Catholic Church (3.7 miles)
    • River Pointe Church (4 miles)
    • Parkway United Methodist Church (5.3 miles)
    • Houston Principal Jamatkhana (7.7 miles)

    Hospitals

    • Oakbend Medical Center (3.9 miles)
    • Sugar Land Surgical Hospital (7.7 miles)

    Cafes

    • Starbucks (4.4 miles)
    • Starbucks (5.9 miles)
    • BlendIn Coffee Club (8.5 miles)

    Frequently Asked Questions

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