Plainview Healthcare Center is a nursing home community in Plainview, TX.
Information last verified:
2510 West 24Th Street, Plainview, TX 79072
For more information about senior living options: (866) 208-4318
4.6 from 44 reviews
5 stars
39
4 stars
1
3 stars
0
2 stars
1
1 stars
3
Overall Review of Plainview Healthcare Center
common38 reviews mention this
Staff feel genuinely caring
Residents and families repeatedly describe staff as caring and responsive to needs.
Many reviews focus on how staff treat residents with kindness and attentiveness, with frequent mentions of nurses, aides, therapy staff, and other departments working together. Several reviewers also describe staff as willing to listen during difficult moments, and others say call lights were answered quickly and needs were met. A few reviews contrast that experience with reports of negative treatment and verbally hurtful interactions, so it’s worth reading all recent feedback.
common22 reviews mention this
Facility stays clean and well-kept
Cleanliness shows up often, with residents and visitors praising the facility’s upkeep.
A recurring theme is that the building looks clean and well maintained, with reviewers mentioning it feels comfortable and does not have unpleasant odors. Multiple reviews also connect cleanliness to how welcoming the environment feels for both residents and families. This aligns with the community’s offering of housekeeping services and an overall setup that includes private bathrooms and an indoor dining room.
differentiator18 reviews mention this
Rehab and therapy support
Therapy is a standout theme, with many describing progress and strong hands-on support.
Several reviews mention physical therapy and therapy staff as a key part of recovery, including help with mobility and regaining strength. Families and residents also describe therapy working well for both short-term rehab after injury or surgery and longer stays. The community formally offers skilled nursing facility care and includes meal and diabetes-special-diet support, which matches how reviews discuss coordinated daily assistance alongside rehab.
common10 reviews mention this
Food is frequently praised
Meals and snacks come up often, and many reviewers say the food tastes good.
Food is a consistent positive theme in reviews, with comments about meals being tasty, adequate, and served on time. Some reviewers also mention the ability to get alternatives if they don’t like a main dish. While residents describe dining positively, at least one review raises a serious concern about a meal arriving raw, so it’s another area to weigh carefully when reading feedback.
caveat2 reviews mention this
Privacy and respectful care concerns
A small number of reviews report privacy and respectful-care problems.
One review describes the resident experience as verbally abusive and says the family removed their loved one after a short stay. Another review raises concerns about privacy not being honored, including staff interactions overheard in shared areas. These reports stand out compared with the broader pattern of positive care descriptions, but they’re important to consider when making a decision.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
93 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Covenant Healthcare Center Plnvw (0.1 miles)
Charest Jessica C MD - Covenant Medical Group (0.1 miles)
Plainview Surgical Care (0.1 miles)
Plainview Orthopaedic (0.1 miles)
Shouse Donald Emergency Department, Covenant Health (0.1 miles)
Covenant Outpatient Clinic (0.1 miles)
Plainview Children's Rural Health Clinic (0.2 miles)
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93 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Specialized memory care with trained staff; diabetic care included.
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Comprehensive Exploration of Living Wills and Other Advance Directives