Pilot Point Care Center in Pilot Point, TX
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208 North Prairie Street, Pilot Point, TX 76258
For more information about senior living options: (844) 490-3973
The staff at Pilot Point is consistently courteous and helpful. Pilot Point Care Center provides outstanding care and treats residents with dignity and respect. It feels like a welcoming family environment where residents can be themselves. The facility is clean, comfortable, and well maintained. The PT and OT teams are excellent and caring toward residents. The administrator and director of nursing are warm, knowledgeable, and compassionate. The staff are friendly and attentive, and families feel informed and supported.
Some nurses should not be working with people. Some nurses do not like questions from family members, which is unprofessional. The coordinator insisted that residents relinquish Medicare and Medicaid benefits to the facility and discharged when the terms weren't favorable. The administrator threatened the family due to insurance payment issues. They don't answer phone calls, and they are very rude when questions about family members are asked. The doctor doesn't seem to care, lacks sympathy, and overprescribes medications to keep residents compliant. There is a lack of cohesiveness among therapy staff due to irregular days/hours, creating care communication gaps. The facility is older and maintenance/room upgrades and cleaning are needed.Pilot Point Care Center is best suited for families seeking a smaller, home?like environment where residents are treated with genuine warmth, daily attentiveness, and a sense of belonging. This community shines for seniors who want dignified care delivered with personal touches, frequent interaction, and a plan that emphasizes daily routines, familiar faces, and family involvement. It tends to reward families who value straightforward updates, hands?on engagement, and a staff culture that prioritizes respect, kindness, and a feeling of "home." For many residents, the combination of approachable staff, clean surroundings, and a real sense of community can translate into a noticeably better day?to?day experience than larger, more anonymous campuses.
Those who may want to consider alternatives fall into a few clear camps. First, families needing the most modern physical plant with the latest design features may find the building dated or spread out. Second, if a strict, highly regimented medical model with constant physician presence and uniform daily schedules is non?negotiable, this locale can feel less predictable. Third, if the priority is flawless consistency in every interaction - no staff turnover, flawless phone communication, and a perfectly seamless coordination of all services - some reviewers report gaps that could make a different facility a better fit.
The strongest pro?points here consistently land in the staff and culture column. Courteous, caring care teams anchor the experience, with many residents described as treated with dignity and respect by nurses, aides, and housekeepers. Families repeatedly note that the facility feels like a family environment, where staff know residents' preferences and routines, and where therapy teams - PT and OT - are described as excellent and loving. Administrators and DONs emerge as compassionate leaders who communicate and engage with families, and the daily life inside the building - recreational activities, customized meals, and even hairdressing services - helps residents stay engaged. Cleanliness and upkeep are also commonly cited as reliable strengths, reinforcing the sense of a well?kept home.
Still, the reviews do not pretend the place is perfect. There are cautions about inconsistent phone accessibility, occasional blunt or unhelpful staff interactions, and a few explicit concerns about safety and accountability - ranging from disputes over belongings to a disturbing incident where a resident fell in a shower and a broader perception of uneven responsiveness. Some families raise questions about medical oversight and the doctor's pace or level of engagement, and a few accounts describe tense experiences around billing, admissions terms, and discharges. These are real risks that can color the experience if not actively managed by vigilant family involvement and clear, ongoing communication.
Where the pros matter, they matter a lot, and they tend to offset the cons when the relationship is right. The facility's smaller, home?like scale supports more consistent staff?resident rapport, which translates into more timely updates for families and a calmer daily rhythm for residents. The combination of attentive nursing care, flexible meal planning, meaningful activities, and a visible commitment from administrators helps residents feel seen and cared for, even amid the occasional hiccup. When families are present and actively engaged, they often report improved outcomes in mood, cooperation with therapies, and overall satisfaction, suggesting the good parts of the model are replicable and strong.
This community is a practical choice for families who can commit to regular visits, direct conversations with leadership, and a clear plan for addressing any concerns as they arise. To decide, schedule time to meet the DON and administrator, tour the rooms and common areas, and request real?world examples of how staff handle questions and emergencies. Inquire about safety practices, communication protocols, and how meal customization is scaled as needs evolve. If a highly modern facility, perfectly seamless communication, and ironclad, uniform daily routines are priorities, alternatives should be explored. For families seeking a warm, engaged, and genuinely caring environment where residents are treated like members of a close community, Pilot Point Care Center stands out as a credible, practical option worth pursuing.
63 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pilot Point Care Center in Pilot Point, TX is a well-equipped assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homely environment for seniors to live in.
Amenities at Pilot Point Care Center include a beauty salon, cable or satellite TV, community operated transportation for outings and appointments, a computer center for internet access, a dining room where meals are served restaurant-style, a fitness room for physical exercise, fully furnished apartments for convenience, a gaming room for entertainment, a garden for relaxation outdoors, housekeeping services to keep the living spaces clean and tidy, kitchenettes in each apartment for meal preparation if desired, move-in coordination to assist with the transition into the community, outdoor space to enjoy fresh air and nature, private bathrooms in each apartment for personal use, a small library with books for reading enjoyment, telephones in each apartment to stay connected with loved ones, transportation arrangement (non-medical) within the local area when needed, transportation to doctors' appointments as required by residents' healthcare needs, a wellness center offering various health services and activities to promote well-being among residents. Additionally, Wi-Fi/high-speed internet is available throughout the facility to ensure connectivity.
Care services provided at Pilot Point Care Center include 24-hour call system to ensure immediate assistance whenever needed by residents. There is also round-the-clock supervision offered by trained staff members who are always present on-site. Assistance with activities of daily living such as bathing and dressing is provided as needed. The staff also offers assistance with transfers when mobility becomes an issue. Special dietary restrictions are taken into consideration while preparing meals which includes diabetes diet options. Medication management is available to ensure proper administration of medications. A mental wellness program is implemented to provide emotional support and maintain mental well-being among residents. Transportation arrangements can be made for non-medical purposes if required.
Dining at Pilot Point Care Center takes into account special dietary restrictions of residents to ensure their nutritional needs are met. The community offers a variety of activities to keep residents engaged and entertained. Concierge services are available to assist with any additional needs or requests. Fitness programs are organized to promote physical health and well-being. Planned day trips provide opportunities for residents to explore new places and enjoy outings. Resident-run activities and scheduled daily activities ensure there is always something happening, providing social interaction and stimulation.
The location of Pilot Point Care Center is beneficial for its residents, with two parks nearby where they can enjoy nature, two pharmacies conveniently accessible for medication needs, one physician's office within close proximity for medical care, two restaurants nearby offering dining options, and two places of worship located nearby for spiritual fulfillment.
Overall, the Pilot Point Care Center in Pilot Point, TX offers a comprehensive range of amenities and care services in a comfortable and supportive environment to enhance the quality of life for its residents.
This part of Pilot Point, Texas offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient place to live. With several places of worship nearby, including County Line Baptist Church and St Martin de Porres Catholic Church, residents can easily continue practicing their faith. There are also a number of restaurants in the area such as Ernesto's Fine Mexican Food and Frannie's Deli for dining options. Additionally, pharmacies like Axtell Pharmacy and Aubrey Community Pharmacy are close by for easy access to medication needs. For medical care, there are several physicians' offices such as UR Family Clinic and LuminCare available. Residents can also enjoy outdoor activities at parks like Allen Groff Memorial Park and Jasmine Park. Overall, this area provides a good balance of essential services and recreational opportunities suitable for senior living.
Pilot Point Care Center is located at 208 North Prairie Street, Pilot Point, TX 76258 in Grayson County, Texas
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