1700 North Washington, Pilot Point, TX 76258
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Cedar Ridge emerges in these reflections as a small-town haven for rehabilitation and long-term care, where the atmosphere is repeatedly described as warm, welcoming, and home-like from the moment you walk in the door. Families paint a picture of a facility that feels less like a clinical setting and more like a close-knit community, with staff who treat residents and their loved ones as family. Several reviewers note that the environment is clean and tidy, the halls feel bright and inviting, and the overall vibe is one of comfort and familiarity. For many, Cedar Ridge becomes the place they trust for both short respite stays and longer-term arrangements, a testament to the consistent sense of care and genuine hospitality they encounter.
A thread that runs strongly through the positive reviews is the quality of the staff and the daily engagement they provide. Families praise the CNAs, nurses, and support teams for being attentive, patient, and approachable. The recreation director and activity offerings receive frequent praise as well, with Terri highlighted for going above and beyond to fill days with enjoyable, meaningful activities. Residents are described as having access to a robust schedule of outings and community events, which helps them feel connected to the broader world outside the facility. Staff members like Tyler and Cain are singled out for their kindness and reliability, and there are heartfelt acknowledgments of the team's dedication across all departments, from kitchen and laundry to medical and management. One reviewer even notes a sense of familial pride by staff, saying, "we are truly a family here at Cedar Ridge."
Memory care and long-term care are portrayed as strong points for Cedar Ridge, with several reviews detailing high levels of personalized care and consistent routines. Families appreciate that memory care residents participate in activities and receive comprehensive support with cooking, cleaning, laundry, medical and medication assistance, and even on-site physical therapy and dental services. The facility's commitment to addressing family concerns is also noted, with one reviewer pointing out that staff are responsive and the personal touch is evident in everyday interactions. In particular, the memory care unit is described as a place where residents are kept active and engaged, rather than isolated, which contributes to a sense of dignity and well-being for loved ones.
The experience of transitioning a loved one into Cedar Ridge is described as reassuring for many families. A tour is often highlighted as a positive first impression, with reviewers noting a clean, well-kept building and a supportive admissions process. Specific staff members associated with admissions, such as Jennifer Thomas, are praised for providing clear information and making families feel comfortable about the move. Reviewers also recount that once residents are settled, the care team remains accessible and communicative with family members, which helps families navigate complex decisions during transitions. In one case, a reviewer describes choosing Cedar Ridge after being impressed by the facility during a tour and feeling confident about the future care for a grandmother.
Alongside the glowing praise, the reviews also document serious concerns that warrant attention. A few families recount distressing experiences that raise questions about staffing levels and response times. One account describes a situation where a resident (the reviewer's mother) was left without timely assistance after falling and pulling a call button, with the individual reporting that help arrived only after a significant delay. The reviewer describes an unresponsive approach, including an asleep nurse and a lack of on-duty nurses in a large wing, during which a single CNA struggled to meet the needs of 15?20 residents. The reviewer expresses intent to report the incident to the state, the Ombudsman, and corporate leadership. Other comments mention lost items and a lack of timely callbacks about their status, which understandably contribute to anxiety and disappointment for families. One reviewer even questions the legality of staffing levels when "no nurses are on the wing" and there appears to be only one active caregiver for a substantial resident population.
Despite these concerns, many families return to Cedar Ridge with stories of gratitude and confidence in the facility's core strengths. Several reviewers emphasize that the facility feels like home and that staff go out of their way to ensure residents' comfort and happiness, whether through attentive day-to-day care, meaningful activities, or the warmth of the community. There are mentions of personal connections that leave a lasting impression - the "Hearth-like" welcome, the responsive office staff, and the sense that the team genuinely cares about residents' quality of life. Even when challenges arise, the prevailing sentiment is that Cedar Ridge is a place where residents are valued, well cared for, and surrounded by individuals who treat them with respect and kindness.
In sum, Cedar Ridge stands out as a small-town gem for many families. The facility is celebrated for its homey atmosphere, clean and organized environment, and a caregiving team that is frequently described as compassionate, capable, and dedicated. The strength of the community is evident in the praise for activity programming, memory care services, and the collaborative effort of staff across departments. Yet there are candid snapshots of systemic issues - staffing shortages, delayed responses, and communication gaps - that some families hope will be addressed to sustain the high level of care. For those who have experienced Cedar Ridge firsthand, the facility represents not only a place of care but also a place that feels like family, a home away from home where residents can thrive with support from a devoted team.
Countryside Nursing And Rehabilitation in Pilot Point, TX is an assisted living community that offers a wide range of amenities and care services to support the needs of its residents. The community strives to create a comfortable and engaging environment for seniors to thrive in.
The amenities at Countryside Nursing And Rehabilitation are designed to enhance the quality of life for residents. There is a beauty salon on-site, allowing residents to easily maintain their personal appearance. Cable or satellite TV is provided, ensuring that residents can stay entertained and connected. Community-operated transportation is available for convenient travel outside of the community. A computer center offers access to technology for communication and entertainment purposes.
A spacious dining room provides restaurant-style dining experiences, where delicious meals are prepared and served by the culinary team. For those who prefer some independence in their meal choices, there is also a kitchenette available in each unit. Housekeeping services ensure that living spaces are kept clean and tidy.
To promote physical well-being, Countryside Nursing And Rehabilitation offers a fitness room equipped with exercise equipment. Outdoor spaces provide opportunities for fresh air and relaxation in a tranquil garden setting. A gaming room offers entertainment options for socializing and having fun.
For intellectual stimulation, there is a small library where residents can enjoy reading or participate in book clubs. Telephone services allow residents to easily communicate with family and friends, while Wi-Fi/high-speed internet ensures connectivity within the community.
In terms of care services, Countryside Nursing And Rehabilitation prioritizes the well-being of its residents with 24-hour call systems and supervision. Trained staff are available around the clock to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
The community also offers specialized dietary options such as diabetic diets and catered meal preparation services based on special dietary restrictions or preferences.
Residents can enjoy various activities organized by the dedicated staff, including fitness programs, planned day trips, and scheduled daily activities. There are also resident-run activities, allowing residents to take control of their own social calendars.
Countryside Nursing And Rehabilitation is conveniently located near parks, pharmacies, physicians' offices, restaurants, and places of worship, providing easy access to essential services and amenities in the surrounding area. The community strives to provide a nurturing and engaging environment for seniors to enjoy their golden years with peace of mind.
Countryside Nursing And Rehabilitation is located at 1700 North Washington, Pilot Point, TX 76258 in Grayson County, Texas
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