Pflugerville Nursing And Rehabilitation Center
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104 Rex Kerwin Court, Pflugerville, TX 78660
For more information about senior living options: (844) 490-3973
The facility is clean and well maintained. The patient received very good care. Staff are kind, caring, and understanding. The stay was fantastic, with many activities for residents. The therapy team is skilled and attentive. Cyndi Holiday translated for Spanish-speaking family members and was welcoming. The staff communicate well and explain procedures when issues arise. Families express gratitude for the care provided.
A nurse was heard calling a resident an idiot and shouting "Stupid Boy" in the hall, described as unprofessional. The grandfather's room was dark and cramped, with a tiny TV barely in view. Staffing was short, reducing the attention patients received, and strong accents made understanding staff difficult. A staff member refused to connect with the grandmother, claiming no one by that name was present, causing frustration. Medication was not administered correctly, and some nurses were described as mean. Discharge medications were not provided timely, with the patient given a runaround and told the meds weren't in the system. Equipment ordered for the patient did not work after discharge, forcing the family to bring in their own TV. There was miscommunication and a negative rapport with family, hindering contact with loved ones.Across a wide range of experiences, this facility emerges as a place that many families remember for warmth, cleanliness, and attentive care, while a subset of reviews highlights real concerns about consistency, communication, and moments of unprofessional behavior. Several families describe the environment as clean and welcoming from the start, with patient comfort and respectful treatment at the forefront. The sentiment is clear: when care is strong, it is deeply meaningful, and several patients and loved ones express lasting gratitude for the way they were treated.
Numerous reviews celebrate the quality of care their loved ones received, often describing caregivers as kind, patient, and attentive. One reviewer notes being treated very well as a patient and describes the facility as clean. A family member praising a sister who was a patient emphasizes the care they received, with gratitude extended to the nursing staff and to Cyndi Holiday for her role in supporting the family. The grandmother who stayed for several weeks after surgery is described as having a fantastic experience - staff were kind, caring, and understanding, with a robust schedule of activities. The reviewer also commends the staff for clear communication about any setbacks and the processes involved, and explicitly states that, if ever a rehab need arises again, they would choose this place. A husband's three-week stay is recounted with appreciation for care that kept him clean, dry, and comfortable, even as the family notes the meals were satisfactory but portions could be larger.
Other writers highlight the dedicated people who make a difference on a day-to-day basis. Pamela, Yolanda, and Shyra are singled out as exceptionally kind and competent in their care, and Miss Cyndi is repeatedly acknowledged for greeting arrivals warmly and taking time to check in on individual needs. The staff's ability to bridge language barriers is also appreciated by families who rely on translation services; one reviewer specifically thanks Miss Cyndi Holiday for translating into Spanish. There are also mentions of staff members who consistently answer phones cheerfully and keep communications open, with Gwen and Akil among those named for their helpfulness and responsiveness. A long-time healthcare worker who has spent years in the industry notes the team's strength from admissions to discharge, and even mentions a coffee shop on the corner as a pleasant bonus in the overall experience.
Yet, the reviews do not shy away from acknowledging problematic moments and areas for improvement. One family recounts a difficult communication experience when trying to speak with their grandmother: a nurse initially accommodates the call, but then a series of delays, misidentifications, and a firm denial of access to speak with the grandmother culminate in a frustrating exchange. The reviewer describes a tense environment and a perception that staff did not fulfill their responsibilities in a timely or respectful manner, calling the situation a red flag and a sign of miscommunication that could undermine confidence in family connections.
There are also more troubling observations about the day-to-day reality for residents. A visit to see a grandfather included hearing a nurse speak harshly in the hallways, with insults directed at a resident, and the environment described as dark and not well-structured for patient visibility or access. While the reviewer recognizes a broad array of activities - bible study, live music, bingo, and social opportunities - these positives sit alongside concerns about staff attentiveness, the difficulty of obtaining help when needed, and the broad diversity of staff whose accents made it hard for some residents and families to understand important communications. The characterization of staffing as short adds to worries about consistent attention to patient needs.
Medication and discharge logistics emerge as another recurring theme. At least one reviewer reports a failure to deliver prescribed pain medications after discharge, describing the pain medication currently provided as ineffective and misaligned with their condition, while hospital discharge papers show prescriptions that should have been available. Another patient notes problems with equipment and room accommodations after leaving the facility, including an incident where they had to bring in their own television because the facility's equipment did not work. In addition, several reviewers report instances of medication being not given correctly, with most staff described as friendly but a few who appeared indifferent or unfocused on their duties.
Despite the challenges raised in several accounts, many families express gratitude for the care their loved ones received and emphasize the genuine compassion and professionalism of particular staff members. The praise for individuals like Juanita Lambie, Gwen, and Akil underscores the positive impact that knowledgeable, accessible, and proactive staff can have on a family navigating complex caregiving needs. A reviewer who has spent over two decades in healthcare commends the Pflugerville Nursing and Rehab center for its overall team, from admissions to discharge, and even highlights a small coffee shop as a surprising benefit. A family member who spent five weeks there describes the therapy as very good, the staff as attentive and friendly, and the environment as one where Spanish-speaking staff and cleaners helped create a comfortable, inclusive atmosphere.
Across these varied messages, a clear picture emerges: Pflugerville Nursing and Rehab Center is a place of strong, compassionate care for many, with dedicated individuals who go above and beyond to support patients and families. It also faces ongoing challenges common to many facilities: staffing constraints, communication gaps, and occasional lapses in professionalism or clinical logistics. The strongest voices paint a hopeful, grateful portrait of a community that cares deeply for its residents, while the more critical notes call for continued attention to consistency, language access, and timely, respectful engagement with families.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin-Bergstrom International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pflugerville Nursing and Rehabilitation Center in Pflugerville, TX is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to its residents.
Residents can enjoy the convenience of having a beauty salon on-site, ensuring they always look their best. They can also relax and enjoy their favorite TV shows with cable or satellite TV available in each room. For those who want to explore the local area or run errands, there is community-operated transportation available.
The center provides a computer center for residents who want to stay connected and engaged online. A spacious dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared by the skilled staff. The kitchenettes in each room also provide residents with the option to prepare their own meals if desired.
Fitness enthusiasts can make use of the fitness room, which is equipped with exercise equipment to help them maintain an active lifestyle. A gaming room is available for entertainment purposes, allowing residents to engage in fun activities with fellow residents.
For those who love nature, there is a beautiful garden where residents can spend time outdoors and enjoy the fresh air. Housekeeping services ensure that living spaces are clean and tidy at all times.
Residents have access to private bathrooms for their convenience and privacy. There is also a small library for those who enjoy reading or studying.
The center offers move-in coordination assistance to make transitioning into the community as smooth as possible. Wi-Fi/high-speed internet is available throughout the facility, allowing residents to stay connected with loved ones and access online resources easily.
In terms of care services, the community has a 24-hour call system in place to ensure assistance is readily available whenever needed. Trained staff members provide 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are provided to ensure that residents receive their medications on time.
A mental wellness program is offered to support the emotional well-being of residents. Special dietary restrictions are accommodated, including diabetes diets, and meals are prepared and served by the dedicated staff.
Transportation arrangements are available for non-medical purposes as well as for doctors' appointments. A wellness center is provided to promote overall health and well-being.
In terms of activities, residents can enjoy concierge services that cater to their individual needs and preferences. Fitness programs are offered to help residents stay physically active. Planned day trips and resident-run activities provide opportunities for social engagement and exploration of the local area. Scheduled daily activities ensure that there is always something fun and engaging happening within the community.
The Pflugerville Nursing and Rehabilitation Center is conveniently located near various amenities in the surrounding area. There are several cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals nearby, providing easy access to essential services and recreational options for residents.
Pflugerville Nursing And Rehabilitation Center is located at 104 Rex Kerwin Court, Pflugerville, TX 78660 in Williamson County, Texas
Pflugerville Nursing And Rehabilitation Center on seniors.fyi includes 4 photos including images showing interior, waiting area, building, entrance, parking, landscaping, physical therapy, rehabilitation, and more.
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Exploring Palliative Care in the Home: A Comprehensive Overview
Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Comprehensive Insights into Palliative Home Care: What It Is and What to Expect
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
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