Pflugerville Care Center

Pros

• The staff at Pflugerville Health Care Center is good
• The meals at the facility are good and the resident is happy with the food
• The room at Pflugerville Health Care Center appears clean and there is no odor
• The kitchen at the facility had a good way of serving plates.

Cons

• Most of the nurses and aides acted like the sister in the first review was an unwanted guest.
• The staff at the facility in the first review were slow in answering room calls and hardly took care of any requests.
• The food at the facility in the first review was disliked by the residents, who had to rely on snacks brought from outside.
• Inadequate provision of ice, water, and real coffee to residents at the facility in the first review even when requested.
• Neglectful treatment of a resident in the first review resulted in her sitting in urine and encountering unsanitary conditions multiple times.
• The facility mentioned in the second review feels like a hospital and lacks stimulating activities for residents.
• People frequently enter and leave rooms within the secure unit where a particular resident stays in the second review.
• Staff members at a different facility neglected proper care for a dependent diabetic patient, leading to infections and foot amputations mentioned in two reviews.
• A patient's rest was disturbed at night due to loud conversations and laughter among staff members at one facility.
• Lack of training among staff members was observed at multiple facilities according to reviews, resulting in inadequate patient care.
• Inadequate regulation and oversight from legislators are highlighted as negative aspects of some facilities mentioned in the reviews.

Review

When it comes to nursing homes, it's clear that not all facilities are created equal. Several individuals have shared their experiences with different nursing homes, shedding light on both positive and negative aspects of the care provided. It is important to note that these reviews are personal accounts and may vary depending on individual circumstances.

One individual recounts their sister's unfortunate experience at a particular facility. They expressed dissatisfaction with the staff's lack of attentiveness, slow response times to room calls, and overall apathy towards residents. The quality of the food and lack of options for beverages like real coffee left much to be desired. Additionally, there were concerning incidents where the individual found their sister sitting in urine without proper assistance or cleanliness maintained in the bathroom. Not only were there issues with hygiene, but also problems with insects and rodents within the facility. To add to these concerns, when they requested a refund for days not lived at the facility after their sister left, they faced delays in receiving payment.

On a more positive note, another reviewer discusses their sister-in-law's current stay at Pflugerville Health Care Center. While she resides in a secured wing due to dementia, the staff is praised for their good care. The meals are reported as satisfactory by the resident herself. However, there seems to be limited activities available for residents beyond watching television in crowded common rooms. This lack of cognitive stimulation appears especially frustrating for this reviewer as their sister-in-law is still relatively young and mentally sharp.

Another person shares their disappointment with a nursing home where they had placed their mother who was completely dependent on caregivers due to her condition. Unfortunately, an accident occurred during a transfer from wheelchair to bed using a Hoyer lift, causing them to move her elsewhere. The overworked staff, coupled with inadequate training and high turnover rates among employees resulted in subpar care. Neglecting diabetic foot care led to serious infections that required medical intervention later on.

Similar concerns are echoed by a reviewer whose father was a patient in the same facility. He described disturbances caused by staff engaging in loud conversations late at night, preventing his father from getting the rest he needed.

Lastly, one individual shares their own personal experience at Pflugerville Care Center. They express dissatisfaction with the shared room setup and lack of attention given to their husband's needs while they were recovering from back surgery. The inadequately trained staff posed challenges, even when they spoke up about a resident needing assistance in using the restroom. Moreover, they criticize the lack of regulations and oversight from legislators.

These reviews highlight some significant issues that can arise within nursing home facilities, including understaffing, lack of appropriate training, neglect of basic hygiene needs, inadequate activities for residents with cognitive impairments, and shortcomings in management response to complaints. It is important for families to thoroughly research and visit potential facilities before making decisions to ensure their loved ones receive the highest standard of care possible.

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (2.9 miles)
• Walgreens (2.9 miles)
• Walgreens (3 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (2.5 miles)
• Panera Bread (2.7 miles)
• Starbucks (2.8 miles)
• Houndstooth Coffee (5.6 miles)
• Starbucks (6 miles)
• Turnstile Coffee, Beer and Spirits (6.3 miles)

Theaters

• Pflugerville Tinseltown Cinemark Cinema (1.3 miles)
• AMC Tech Ridge 10 (2.9 miles)

Restaurants

• McDonald's (2.2 miles)
• Raising Cane's (2.9 miles)
• Jersey Mike's (3 miles)
• El Taquito Urbano (3 miles)
• In-N-Out Burger (3.1 miles)
• Panda Express (3.1 miles)
• Whataburger (3.1 miles)

Parks

• Walnut Creek Metropolitan Park (3.9 miles)
• Lake Pflugerville Running Trail (4.5 miles)
• Balcones District Park (5.1 miles)
• Domain Central Park (5.7 miles)
• Domain Central Dog Park (5.7 miles)
• Old Settlers Park (5.9 miles)
• H-E-B Plaza (5.9 miles)

Physicians

• Austin Regional Clinic P.A. (4 miles)
• ADC Family Practice (4.2 miles)
• Sinus & Snoring Specialists (4.2 miles)
• Austin Thyroid & Endocrinology (4.3 miles)
• Austin Area OBGYN (4.3 miles)
• Clinical Pathology Laboratories (4.6 miles)
• Brushy Creek Family Physicians (4.6 miles)

Hospitals

• Reliant Rehab Central Tx (4.1 miles)
• Round Rock Medical Center (6.3 miles)

Places of Worship

• Holy Word Lutheran School (5.5 miles)