Pflugerville Care Center in Pflugerville, TX
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521 South Heatherwilde Boulevard, Pflugerville, TX 78660
For more information about senior living options: (844) 490-3973
The reviews consistently praise Mona Lisa and the administration, nursing staff, aides, therapists, activity director, and social worker Angie for their guidance and care. Monalisa is described as a great case manager who efficiently helps families transfer their loved ones into long-term care. The charge nurse is very professional and takes great responsibility in caring for residents. Residents feel treated like royalty and receive excellent care from the staff. Therapy services (PT/OT) are excellent and proactive, helping residents improve mobility. The facility is clean, well-maintained, and welcoming, with staff who regularly engage with residents. Admissions and onboarding are handled with care, with staff going above and beyond to assist families. The staff, including CNAs, med techs, and nurses, are consistently kind, compassionate, and attentive to residents. Five Points is described as a facility that strives daily to make a difference in residents' lives and has shown major improvements over time.
They describe the facility as horrible and neglectful, with residents not cared for and abuse reported. They claim the staff are slow to answer call lights and rarely attend to residents in a timely manner. They report strong odors and a lack of pride in the facility's upkeep. They say the facility is chronically understaffed with high turnover, leading to inadequate care. They assert the administration is rude, unsympathetic, and unresponsive to family concerns. They note items go missing, such as dentures and clothing, indicating poor accountability. They mention that memory-care residents have little to do or stimulus and few activities. They warn that the facility should be avoided and some would not recommend it, with calls for shutdown. They allege neglect and abuse in some reviews.Pflugerville Care Center is best suited for families seeking a skilled-nursing and post-acute rehab option where admissions support and ongoing social-work coordination matter as much as clinical care. The community shines when a resident needs regular therapy - physical and occupational - and a clean, actively staffed environment that can keep up with progress toward mobility and daily living goals. The strongest case is made by residents who benefit from hands-on admissions guidance, ongoing care planning, and a social-work team that coordinates doctor visits, medications, and discharge needs. When management is aligned and staffing remains reasonably steady, the facility can deliver meaningful improvement, steady meals, and a sense of daily purpose through activities and personal attention from nurses, aides, and therapists.
Those considering alternatives should weigh several red flags. If a family requires near-perfect consistency in call-light response, uninterrupted safety oversight, and a known, low-incident environment, this location may not meet expectations given the mixed staff-coverage reports. Families with memory-care requirements should probe the secured wings and cognitive-stimulation programming, since reviews reveal uneven activity levels and concerns about engagement. For households that cannot be on site frequently, or that prioritise uniform communication and transparent administration, it's prudent to compare with facilities that have demonstrating, longer-term consistency in leadership and fewer reports of admission mishaps, communication gaps, or unaddressed resident needs.
On the positive side, the most reliable strengths lie in the therapy teams, the cleanliness, and the personable front-line staff. Reviewers repeatedly commend Monalisa as a capable admissions coordinator who makes the process smooth and stays engaged, alongside Angie the social worker who maintains open lines of communication and coordinates care meetings. The charge nurses and CNAs - along with dedicated therapists - are praised for compassion and hands-on care, and the dining and housekeeping teams are cited as delivering a generally pleasant, well-maintained environment. When care plans are clearly organized and staff can pair residents with timely therapies, residents often show tangible gains in mobility and daily functioning, reinforcing the value of a proactive, resident-centered approach.
Yet the downsides cannot be ignored. A number of reviews foreground real concerns about staffing levels and consistency, with reports of delayed response to call lights, uneven hygiene routines, and occasional gaps in safety measures. Admission and discharge processes have been described as chaotic at times, and there are explicit accounts of administrative disconnects that leave families feeling out of the loop. Some residents note odors, turnover on shifts, and inconsistent activity programming, while others point to remembered problems with room assignments, furniture and equipment readiness, or inadequate overnight supervision. In memory-care contexts, stimulation and engagement appear uneven, which can amplify anxiety or restlessness for younger seniors who still crave cognitive exercise.
The balancing act hinges on recognizing when the facility's strengths align with a resident's needs and when the risks loom too large. For post-acute rehab or long-term residents whose families can participate actively, the combination of clean surroundings, solid therapy outcomes, and a responsive admissions/social-work pair can offset occasional staffing lapses. The presence of Monalisa and Angie, supported by a committed nursing and therapy team, often translates into better care coordination, timely medication management, and frequent family updates, which matters greatly during transitions or flare-ups. Where management has shown recent improvements and staff demonstrate genuine care, these positives can outweigh the drawbacks - especially for families who can supplement care with consistent on-site involvement.
In the end, careful, informed due-diligence remains essential. Prospective families should schedule a thorough, unannounced tour and request candid conversations with multiple staff members, current residents, and family members of long-term residents. Verify current staffing levels on each shift, confirm the ability to provide regular cognitive stimulation in the memory-care area if applicable, and insist on a concrete, written care plan with explicit goals and timelines. Compare with nearby facilities that have strong, stable leadership and lower incidence of reported care gaps. If the decision hinges on proactive advocacy, demonstrated therapy success, and a well-kept environment with engaged staff, Pflugerville Care Center can be a solid fit - provided there is an explicit plan for monitoring, communication, and ongoing quality improvements.
111 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin-Bergstrom International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pflugerville Care Center in Pflugerville, TX is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon, allowing residents to pamper themselves and maintain their personal style. They also have access to cable or satellite TV for entertainment purposes.
Transportation is made easy with community-operated transportation services as well as transportation arrangements for non-medical purposes and doctors appointments. There is also a computer center available for residents to stay connected with loved ones or pursue their interests online.
The dining experience at Pflugerville Care Center is top-notch, with a beautiful dining room where restaurant-style meals are served. Special dietary restrictions are accommodated, ensuring that every resident's nutritional needs are met.
Residents can enjoy various recreational activities within the community, such as gaming rooms, fitness rooms, and outdoor spaces. For those who prefer a quiet environment, there is a small library available. Planned daily activities and resident-run activities provide opportunities for socializing and staying active.
The care services provided at Pflugerville Care Center are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel safe knowing that assistance is readily available if needed. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly, while meal preparation and service cater to individual dietary needs.
Mental wellness is prioritized through a dedicated program aimed at promoting emotional well-being among residents. Additionally, transportation arrangements make it convenient for residents to access nearby pharmacies, physicians, hospitals, cafes, parks, restaurants, theaters and other local attractions.
Pflugerville Care Center provides an enriching lifestyle for its residents through its extensive amenities and care services. It offers a warm and welcoming environment where individuals can thrive while receiving the support they need to live fulfilling lives.
Pflugerville Care Center is located at 521 South Heatherwilde Boulevard, Pflugerville, TX 78660 in Williamson County, Texas
Pflugerville Care Center on seniors.fyi includes 10 photos including images showing interior, landscaping, trees, outdoor, living room, bedroom, spacious, building, and more.
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Television
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