Windsong Care Center

Pros

• The staff at Windsong Care Center is described as very kind and caring, showing genuine concern for the well-being of residents.
• Many reviewers express satisfaction with the cleanliness of the facility, noting that it is well-maintained.
• A number of individuals highlight the effectiveness of the therapy services, stating that their loved ones made progress during their stay.
• Reviewers appreciate the responsiveness and attentiveness of the staff when addressing questions and concerns.
• The food served at Windsong Care Center receives positive remarks, with several comments about it being delicious.
• There is a strong sense of trust in the care provided at Windsong, with multiple reviewers feeling confident in leaving their loved ones there.

Cons

• The nursing staff did not monitor patients and took 30-45 minutes to respond to calls.
• The nurse provided false information about the patient's condition to the EMT.
• Multiple complaints were filed, but there was no follow-up from the admissions director.
• The facility's food quality and cleanliness were reported as terrible.
• There were security concerns, particularly at night, with easy accessibility for outsiders.
• Staff ignored multiple issues regarding the resident's hygiene and health concerns over several visits.
• Personal belongings, including clothes and snacks, were stolen from patients' rooms.
• A loved one experienced a decline in health while under care at the facility.
• statements reflect negative experiences shared by individuals regarding their or their loved ones' care in these facilities.

Review

The experiences shared by families regarding the care provided at various rehabilitation and nursing facilities present a stark dichotomy between two distinct locations, highlighting both severe dissatisfaction and commendable service. A common theme emerges surrounding patient care, staff responsiveness, cleanliness, and overall facility management. These reviews reveal deep emotional responses from family members, who ultimately seek to provide the best possible environment for their loved ones during vulnerable times.

In one case, a reviewer recounted a distressing experience when their mother was placed under the care of a facility after suffering from an infection. This individual expressed frustration with the nursing staff’s lack of preparedness for necessary procedures like dialysis—her mother wasn't ready for transport nor were her dressings changed upon arrival. The reviewers felt compelled to raise concerns over inadequate monitoring by staff, slow response times in addressing calls for assistance—often taking 30-45 minutes—and a general lack of clear communication from personnel including the Social Worker Kesha and admissions director Melissa. Unfortunately, this situation culminated in the mother's emergency transfer back to the hospital due to miscommunications about her medical condition. Complaints regarding poor food quality and cleanliness further exacerbated their negative view of this facility.

In contrast, Windsong Care Center received numerous positive reviews that highlighted its dedication to patient welfare and effective therapy services. Some families noted that it is a privately owned establishment offering stability through generations since its founding in 1975. Visitors reported well-kept facilities with clean environments where residents receive attentive care from nurses and therapists alike. One reviewer noted that despite having previously experienced another facility’s shortcomings leading them to Windsong, they found assurance in its operations and the kind treatment provided by its staff.

Families frequently praised Windsong’s approach to rehabilitation therapy; many felt their loved ones had improved significantly during their stay. Reviewers appreciated that patients were encouraged to engage with others through communal dining experiences while participating in exercise programs led by skilled physical therapists who utilized proper equipment designed for safety and support. One visitor even highlighted how Windsong does not impose additional fees typically levied by other institutions upon admission—a factor which may ease financial burdens on families navigating these challenging circumstances.

Despite some reports indicating occasional delays in nighttime responses from staff members—a concern echoed by multiple individuals—the overall sentiment towards Windsong was overwhelmingly positive. Many caregivers expressed a high level of trust in the establishment’s ability to cater specifically to each resident's needs through attentiveness and personalized care plans tailored for success on an individual basis.

Contrastingly, some poignant narratives described heartbreakingly negligent conditions at other facilities where loved ones had suffered due primarily to ignored health concerns or inadequate hygiene practices. One grieving reviewer detailed how their father had been treated without regard after undergoing supposedly necessary routines or assessments; his unfortunate decline ultimately resulted in his passing while under institutional care—an outcome fueled by negligence resulting in broken trust between family members seeking reliable services for those unable to advocate for themselves.

As evident throughout these summaries, choosing a rehabilitation or long-term care facility can evoke substantial anxiety for families wishing only for comfort and safety amid vulnerability brought about by illness or recovery processes. While some establishments cultivate supportive atmospheres brimming with kindness alongside sustained attention towards cleanliness—a critical aspect when managing health-related issues—others fall substantially short of meeting these fundamental expectations that are crucial during difficult periods faced by both patients and their caretakers alike.

This part of Pearland, Texas offers a convenient and diverse range of amenities for seniors. With multiple pharmacies such as Walgreens and CVS Pharmacy within close proximity, accessing medications and healthcare supplies is easily manageable. There are various dining options nearby including Killen's Burgers and Gringos Mexican Cafe for delicious meals. For medical needs, there are reputable physician offices like Pearland Pediatrics, PA and Advanced Dermatology & Skin Care within a short distance. Additionally, parks like Sagemeadow Park and Tom Bass III Regional Park provide beautiful outdoor spaces for leisurely walks or relaxation. The presence of Starbucks cafes allows for social outings or quiet moments with a good cup of coffee. Transportation options are also accessible with Pearland Regional Airport and Hobby Airport located nearby for any travel needs. Places of worship like New Life Temple Church Houston offer spiritual support in the community. Overall, this area in Pearland presents a well-rounded environment for senior living with convenience, comfort, and accessibility in mind.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (2.2 miles)
• Good Neighbor Pharmacy (2.4 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.9 miles)

Restaurants

• Killen's Burgers (0.4 miles)
• Sonic Drive-In (1 miles)
• First Watch (1.1 miles)
• Gringos Mexican Cafe (1.8 miles)
• Good Vibes (3.3 miles)
• Golden Chick (3.5 miles)
• Chick-Fil-A (5.5 miles)

Physicians

• Pearland Pediatrics, PA (2 miles)
• Houston Methodist DeBakey Cardiology Associates (4.4 miles)
• Amir Ghebranious Amir Ghebranious MD (4.5 miles)
• Campbell Family Practice (4.5 miles)
• Advanced Dermatology & Skin Care (4.5 miles)
• Branka Kosarac, MD - Houston Methodist Primary Care Group (5.4 miles)
• Friendswood Medical Arts Clinic (5.6 miles)

Cafes

• Starbucks (2.8 miles)
• Starbucks (6.5 miles)
• Summer Moon Coffee (6.6 miles)
• Starbucks (7.5 miles)
• Panera Bread (7.6 miles)
• Starbucks (7.7 miles)
• Black Rock Coffee Bar (8.6 miles)

Parks

• Sagemeadow Park (3.4 miles)
• Tom Bass III Regional Park (5.2 miles)
• Crenshaw Park (7.9 miles)
• Bay Knoll Park (8 miles)
• Challenger 7 Memorial Park (8.1 miles)
• Bay Pointe Neighborhood Park (8.4 miles)

Transportation

• Pearland Regional Airport (LVJ) (3.5 miles)
• Central Concourse (6.4 miles)
• Tsa Checkpoint Hobby Airport Houston (6.5 miles)
• William P. Hobby Airport (HOU) (6.5 miles)
• West Concourse (6.5 miles)
• Southwest Airlines (6.6 miles)
• Houston Hobby Baggage Claim (6.6 miles)

Places of Worship

• New Life Temple Church Houston (5.6 miles)
• First Presbyterian Church (8.6 miles)
• St Bernadette Catholic Church (8.7 miles)

Theaters

• Electric - Cinemark 12 Pearland (6.5 miles)