Friendship Haven Healthcare And Rehabilitation Center

1500 Sunset Drive, Friendswood, TX 77546

For more information about senior living options: (844) 490-3973

2.6 from 13 reviews
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Skilled Nursing Facility

Overall Review of Friendship Haven Healthcare And Rehabilitation Center

Pros

  • pro Many residents appreciate the cleanliness and spaciousness of their rooms in Friendship Haven Healthcare and Rehabilitation Center.
  • pro The staff is often described as courteous, accommodating, and prompt when responding to calls for assistance.
  • pro Residents enjoy the variety and quality of food served, finding the menus to be good.
  • pro The facility features a physical therapy gym, a dining room, and an activities room that provide engaging options for residents.
  • pro Positive experiences highlight the good care provided by many staff members, especially during times of exceptional service cycles.
  • pro The welcoming entrance with flowers and landscaping adds to the overall pleasant atmosphere of the facility.
  • pro Some family members feel reassured by their loved ones receiving care close to home in a facility that offers various activities such as bingo and movies.

Cons

  • pro The facility was described as extremely unsafe, with a majority of employees only there for a paycheck and non-transparent communication regarding patient care.
  • pro A family member reported poor communication, receiving wrong information, and experiencing long wait times for assistance.
  • pro Multiple reviewers noted that the food served was unappetizing or cold, negatively impacting residents’ nutrition.
  • pro There were complaints about staff mistreating residents, including yelling at them during night shifts and providing inadequate care.
  • pro Several individuals stated that their loved ones were frequently left in wet Depends or bed sheets, indicating neglect in hygiene care.
  • pro A reviewer mentioned that their family member felt abandoned and likened their experience to being treated like a mushroom with little attention from staff.
  • pro One individual expressed disappointment over the lack of timely responses from medical personnel regarding their loved one's health issues, particularly when COVID-19 was involved.
  • pro Another commenter emphasized that belongings frequently went missing from patients’ rooms, indicating disorganization and lack of accountability among the staff.

Review

Friendship Haven Healthcare and Rehabilitation Center has garnered a wide array of opinions from those who have experienced its services, displaying both commendable aspects and significant issues. The reviews reveal a complex facility that some praise for its cleanliness, prompt staff responses, and amenities while others condemn for inadequate care, poor communication, and unsatisfactory living conditions.

Many reviewers highlight the positive elements of their stay at Friendship Haven. One resident noted that the center is large and well-maintained, featuring a physical therapy gym, dining room, activities room, and daily housekeeping services. The meals were described as good with diligent delivery times for breakfast, lunch, and dinner. Residents appreciated the courteous and prompt service from the staff and remarked on the engaging activities provided to help sustain social interaction among patients. Those in favor of the facility lauded it as one of the better options available in a sector known for frequent quality fluctuations.

However, contrasting experiences emerged from other individuals who painted a different picture of care at Friendship Haven. Some family members expressed serious concerns about communication lapses regarding their loved ones' health statuses. Instances were recounted where family members felt neglected or were unable to obtain timely updates on pressing issues such as COVID-19 diagnoses or changes in treatment plans. Statements suggesting that employees prioritized their own conversations over patient care highlighted an apparent lack of attentiveness to residents’ needs.

Complaints about staffing shortages also surfaced repeatedly across reviews; families criticized the facility for failing to adequately respond to numerous patients requiring assistance simultaneously. This lack of personnel resulted in complaints about delays in responding to calls for help or basic needs—highlighted by stories of residents being left unattended for hours—or insufficient individual attention during therapy sessions. A particularly distressing account revealed how a resident felt abandoned during critical moments when they soiled themselves due to long wait times.

The condition of rooms and general cleanliness was another contentious topic among reviewers. While some noted that their accommodations were satisfactory if somewhat dated, others reported overwhelming odors linked to bodily fluids indicating poor sanitation practices within specific units. Several individuals described witnessing unkempt areas within hallways filled with dirty linens or disheveled guest chairs—the latter leaving guests feeling uncomfortable and even distressed by what they perceived as neglectful treatment standards.

Lastly, several reviewers emphasized food quality as another area needing improvement; many found meals unappetizing or served cold after prolonged waits while dining room patrons were attended first. Essential dietary considerations like diabetic meal plans seemed overlooked for some residents who had specific health requirements—compounding frustrations expressed by loved ones concerned about their nutritional welfare.

Despite these glaring criticisms, there are those who nevertheless found solace during difficult times; one review recounts heartfelt gratitude towards compassionate staff members attending a mother’s funeral—a testament perhaps shared by others who experienced special acts of kindness amidst broader systemic failures witnessed throughout their stays at Friendship Haven Healthcare and Rehabilitation Center. As depicted through these mixed narratives—from satisfaction to disappointment—it becomes clear that visitors encountered fluctuating degrees of care shaped distinctively by each person's unique experience at this facility.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • William P X (11 miles away) William P X (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Friendship Haven Healthcare And Rehabilitation Center in Friendswood, TX is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, allowing residents to receive personal grooming services without having to leave the premises. Each resident's entertainment needs are met with cable or satellite TV available in their rooms. Friendship Haven also provides community operated transportation for residents who may need assistance getting around town.

For those who enjoy technology, there is a computer center equipped with internet access. Dining options are plentiful with a spacious dining room offering restaurant-style meals prepared and served by the staff. Residents can also prepare their own meals as each unit is fully furnished with a kitchenette.

The facility offers numerous recreational spaces and activities to keep residents engaged and active. There is a fitness room for exercise enthusiasts, as well as a gaming room and small library for leisurely pursuits. Outdoor space is dedicated to gardens where residents can relax and enjoy nature.

Housekeeping services ensure that residents' living spaces remain clean and tidy. Move-in coordination is provided to assist new residents in settling into their new homes smoothly. Private bathrooms offer convenience and privacy for personal care routines.

The healthcare needs of residents are well-catered to through various care services provided by trained staff. A 24-hour call system ensures help is always readily available, while 24-hour supervision ensures the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is offered when needed. Medication management helps ensure that residents receive their prescribed medications at the appropriate times.

Friendship Haven also places importance on mental wellness through its mental wellness program designed to support emotional well-being within the community. Special dietary restrictions like diabetes diets are accommodated, ensuring that each resident's unique dietary needs are met.

Transportation arrangement services are available for non-medical purposes as well as trips to doctors' appointments, making it easy for residents to get around. A wellness center is available for residents to focus on their overall health and well-being. Wi-Fi/high-speed internet is also provided for those who wish to stay connected digitally.

Within the surrounding area, there are various amenities and services conveniently located nearby. There are six cafes, one park, five pharmacies, 21 physicians, 22 restaurants, one transportation option, one theater, and two hospitals in close proximity to the community.

Friendship Haven Healthcare And Rehabilitation Center provides a comprehensive range of amenities and care services aimed at creating a comfortable and fulfilling living environment for its residents.

Nearby Places of Interest

Physicians

  • Stockman Patricia W MD - Pediatric & Adult Primary Care (0.3 miles)
  • Philomena Dr - Ukwade Philomena Ukwade MD (0.8 miles)
  • Spuhler Medical Associates PA (1 miles)
  • Friendswood Medical Arts Clinic (1.2 miles)
  • Utmb Friendswood Pain and Neurology Clinic (1.2 miles)
  • Spuhler Medical Assoc (2.1 miles)
  • Kelsey-Seybold Clinic (4 miles)

Restaurants

  • Pho Yen Restaurant (0.3 miles)
  • Taco Bell (0.4 miles)
  • MOD Pizza (0.4 miles)
  • Whataburger (0.4 miles)
  • Chick-Fil-A (0.4 miles)
  • Good Vibes (3.3 miles)
  • The Cheesecake Factory (3.6 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (2 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3.6 miles)
  • Good Neighbor Pharmacy (4 miles)
  • CVS Pharmacy (5.4 miles)
  • Walgreens (5.4 miles)

Cafes

  • Starbucks (0.4 miles)
  • Summer Moon Coffee (0.4 miles)
  • Panera Bread (4.2 miles)
  • Starbucks (4.3 miles)
  • Black Rock Coffee Bar (4.3 miles)
  • Starbucks (4.5 miles)
  • Starbucks (5.1 miles)

Transportation

  • Pearland Regional Airport (LVJ) (3.1 miles)

Theaters

  • Cinemark (4.3 miles)

Parks

  • Challenger 7 Memorial Park (4.5 miles)
  • Bay Knoll Park (5.6 miles)

Hospitals

  • Clear Lake Regional Heart Tower (4.6 miles)
  • UTMB Health Clear Lake Campus (4.8 miles)

Places of Worship

  • St Bernadette Catholic Church (5.5 miles)
  • Nassau Bay Baptist Church (6.2 miles)

Frequently Asked Questions

Where is Friendship Haven Healthcare And Rehabilitation Center?

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