1500 Sunset Drive, Friendswood, TX 77546
For more information about senior living options: (844) 490-3973
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The level of care and staff concern is leaps and bounds better than at the previous facility. The staff are awesome. Friendship Haven has been life-changing for a loved one. The therapy team helped him walk more smoothly and gain strength. Each staff member treated him like a beloved member of their own family. The facility is immaculate, clean, and well maintained. The team is exceptional - professional, compassionate, and dedicated to the highest level of care. Therapies are excellent and the staff are friendly. Residents appear happy, well cared for, and engaged in the community. The wound care team did an amazing job healing wounds.
The facility is poorly managed and most staff do not care about residents. The food is frequently disgusting and served cold. The facility is unsafe and chronically understaffed, leading to neglect. Roaches and other pests are present, and rooms are dirty. Communication with families is inconsistent; important updates are often not shared. Residents are left waiting long times for basic care, such as cleaning up after diarrhea. The staff are rude and unprofessional, with some employees ignoring patients. The building is outdated and maintenance issues (like air conditioning) persist. Items go missing from residents' rooms, such as blankets and clothes. Several reviewers believe the facility should be shut down or not recommended.Friendship Haven Healthcare and Rehabilitation Center in Friendswood, TX is most appropriate for families seeking a warm, person-centered environment with strong rehab and wound-care capabilities, and where longtime staff loyalty and a culture of genuine care are frequently cited as defining strengths. The community often earns praise for its responsive nursing leadership, engaging therapy teams, and the sense that residents are treated like family. It serves well for both short-term recovery trajectories and for longer stays when a resident values consistent interpersonal connections, visible progress in therapy, and a welcoming, home-like atmosphere. When a family prioritizes hands-on attention, clear communication with caregivers, and a facility that emphasizes social engagement and community ties, Friendship Haven becomes a compelling option.
Those who should consider alternatives are families who demand ultra-consistent administrative performance and flawless, uniform care across every shift and wing. Several reviews flag inconsistent operations, ongoing maintenance and environmental concerns, and uneven communication between staff and families. If a resident requires near-perfect reliability, meticulous housekeeping, or a uniformly high standard of food quality on a daily basis, exploring other facilities may be prudent. In particular, families that cannot tolerate reports of understaffing, delayed responses, or frequent turnover in leadership should weigh other options carefully and verify current staffing levels, management stability, and safety practices before committing.
On the positive side, the strongest case for Friendship Haven rests on its caregiving team and rehab-focused outcomes. Numerous families recount nurses, CNAs, and therapists who are genuinely invested in residents' well-being, with names repeatedly praised for going above and beyond. Wound care teams and physical therapists receive particular accolades, and several residents have shown meaningful functional gains, including improved mobility, endurance, and activity participation. The DoN and nursing leadership often emerge as pivotal forces - setting a tone of accountability, encouraging direct family questions, and nurturing a culture where staff feel empowered to treat residents like parents and grandparents. The facility's cleanliness and welcoming atmosphere also stand out in many visits, contributing to a sense of safety and dignity for residents and their families.
Yet the cons cited in multiple reviews cannot be dismissed. Reports of inconsistent staffing levels and uneven attention to patient care surface repeatedly, with some families recounting slow responses to basic needs, missed or delayed care tasks, and even ad hoc communication that leaves families uncertain about a loved one's status. Maintenance and environmental issues recur in the feedback, including heat or cooling problems, pest concerns, and occasional lapses in room etiquette or equipment readiness. The dining experience also shows variance, with some residents praising menus and meal timing while others describe meals that are unappealing or poorly timed for individual needs. Taken together, these factors suggest that care quality is highly contingent on shift coverage, wing leadership, and the degree of proactive family involvement.
The practical takeaway is that Friendship Haven offers substantial upside when the facility is well-led and adequately staffed, yet there is real risk if staffing pressures or administrative gaps surface. For families who can commit to regular, close oversight - visiting at different times, asking detailed questions, and keeping open lines with the DoN and therapy managers - the positive elements can be realized: patient progress, dignified care, and a supportive, community-oriented environment. The standout care from wound nurses, therapists, and the admissions and social-work team in many cases helps families feel confident that a loved one is receiving attentive, personalized treatment, especially during recovery or hospice transitions. However, the flip side is equally potent: without consistent staffing and clear, proactive administration, the experience can deteriorate quickly, with families left to navigate fragmented communication and sporadic quality.
In short, Friendship Haven is best for families who prize a homey, compassionate setting, strong rehab services, and a culture of staff who advocate for residents as if they were their own relatives - and who are prepared to monitor, question, and partner with leadership to maintain that standard. It is less suited for those who require unwavering consistency regardless of shift or wing, or for families unwilling to engage in ongoing advocacy to ensure care quality and housekeeping standards. Pros offset their cons when leadership is stable and staffing is sufficient; cons overwhelm in periods of turnover or under-resourcing. Prospective families should schedule a thorough tour, request candid discussions with the DoN and therapy director, and speak with current residents and families across different shifts to gauge whether this community's strengths align with the resident's needs. If aligned, Friendship Haven can be a life-changing fit; if not, another option may deliver the steadier, uniformly excellent experience sought.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William P X (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Friendship Haven Healthcare And Rehabilitation Center in Friendswood, TX is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, allowing residents to receive personal grooming services without having to leave the premises. Each resident's entertainment needs are met with cable or satellite TV available in their rooms. Friendship Haven also provides community operated transportation for residents who may need assistance getting around town.
For those who enjoy technology, there is a computer center equipped with internet access. Dining options are plentiful with a spacious dining room offering restaurant-style meals prepared and served by the staff. Residents can also prepare their own meals as each unit is fully furnished with a kitchenette.
The facility offers numerous recreational spaces and activities to keep residents engaged and active. There is a fitness room for exercise enthusiasts, as well as a gaming room and small library for leisurely pursuits. Outdoor space is dedicated to gardens where residents can relax and enjoy nature.
Housekeeping services ensure that residents' living spaces remain clean and tidy. Move-in coordination is provided to assist new residents in settling into their new homes smoothly. Private bathrooms offer convenience and privacy for personal care routines.
The healthcare needs of residents are well-catered to through various care services provided by trained staff. A 24-hour call system ensures help is always readily available, while 24-hour supervision ensures the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is offered when needed. Medication management helps ensure that residents receive their prescribed medications at the appropriate times.
Friendship Haven also places importance on mental wellness through its mental wellness program designed to support emotional well-being within the community. Special dietary restrictions like diabetes diets are accommodated, ensuring that each resident's unique dietary needs are met.
Transportation arrangement services are available for non-medical purposes as well as trips to doctors' appointments, making it easy for residents to get around. A wellness center is available for residents to focus on their overall health and well-being. Wi-Fi/high-speed internet is also provided for those who wish to stay connected digitally.
Within the surrounding area, there are various amenities and services conveniently located nearby. There are six cafes, one park, five pharmacies, 21 physicians, 22 restaurants, one transportation option, one theater, and two hospitals in close proximity to the community.
Friendship Haven Healthcare And Rehabilitation Center provides a comprehensive range of amenities and care services aimed at creating a comfortable and fulfilling living environment for its residents.
Friendship Haven Healthcare And Rehabilitation Center is located at 1500 Sunset Drive, Friendswood, TX 77546 in Harris County, Texas
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