Vista Nursing And Rehabilitation Center

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Vista Nursing And Rehabilitation Center

4300 Vista Road, Pasadena, TX 77504

For more information about senior living options: (844) 490-3973

3.6 from 25 reviews
5 stars
13
4 stars
1
3 stars
3
2 stars
3
1 stars
5

Skilled Nursing Facility

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    Overall Review of Vista Nursing And Rehabilitation Center

    Pros

    • pro The reviewers were deeply impressed by the care and attentiveness Vista provided for their loved one.
    • pro Pam was compassionate and professional in helping with admission.
    • pro The nursing staff has been with the facility for years, indicating stability and low turnover.
    • pro Teresa was instrumental in their sister's care and has been there for over 20 years.
    • pro The facility is clean and gives off an assisted living vibe.
    • pro The Vista team - doctors, nurses, and aides - was personable, cheerful, positive, and caring.

    Cons

    • pro They claimed their father was neglected during a two-week stay, with dehydration ignored and no chance to recover after a minor throat surgery.
    • pro They would not recommend the facility, stating the administration cannot solve problems and some staff are rude, disrespectful, and incompetent (especially Ann Marie), with the social worker described as useless.
    • pro They described the place as fake, with a doctor not worth a darn, residents not receiving proper care, and belongings frequently stolen from rooms.
    • pro A taxi driver reported a staff member acted unprofessionally and belittled an elderly woman in front of others.
    • pro They said their mother left after a year with a broken finger and ongoing fear of the staff, taking years to recover.
    • pro They described the facility as rundown, loud, and dirty, noting poor lighting and strong odors.
    • pro They claimed care was inconsistent and delayed, including failing to promptly change a wet diaper and ongoing issues even after moving to a newer room.
    • pro They warned that safety measures were inadequate, with falls occurring due to half-length rails and insufficient protection.
    • pro They criticized Sunday visiting restrictions, which hindered family oversight.

    Review

    The collection of experiences shared about Vista reveals a broad, sometimes contradictory, portrait of care. On one hand, many families speak with deep gratitude about the warmth, attentiveness, and long-standing dedication they encountered. They describe staff who stayed with the facility for years, a sense of cleanliness and a calm, assisted-living feel in the environment, and moments of real compassion that made a difficult time more bearable. Pam is singled out for helping with admissions with genuine compassion and professionalism, and Teresa is noted as a cornerstone of care for over two decades. In several accounts, the nursing staff are described as personable, cheerful, positive, and patient - qualities that helped ease both patients and families through complicated health journeys. The teamwork with hospice, particularly Heart To Heart Hospice, is praised as well, with families feeling that the hospice members and Vista's team worked as a unified, supportive unit to provide comfort and dignity at the end of life. One family even emphasizes that, although their loved one's stay was short, the care they received during that time left a lasting, positive impression, and they express heartfelt thanks for the staff's kindness.

    Yet this same collection includes a starkly different set of experiences that highlight serious concerns. Several reviews recount incidents of neglect or substandard care that left family members anxious and distressed. A particularly painful memory describes a two-week stay in 2019 during which a father appeared neglected, with dehydration and lack of timely care noted, culminating in a less-than-fulsome outlook on the facility. The phrase "Vista Morgue" surfaces as an acrid, if bitter, label attached by one reviewer to that period, underscoring the intensity of dissatisfaction and fear about the level of care. These accounts are jarring in their contrast to the earlier praise, reminding readers that experiences can vary dramatically from one resident to the next, and from one staff shift to another.

    The narrative is also punctuated by pointed critiques of administration and specific staff. Some reviewers describe a perception of mismanagement and poor problem-solving within the leadership, labeling certain administrators as rude or ineffective. Complaints extend to individual staff members - claims of incompetence among nurses (with a named nurse, Ann Marie, being cited), a social worker deemed useless, and a sense that requests and concerns from families were dismissed rather than addressed. One reviewer recounts a painful rejection of care that led them to consider filing formal complaints, emphasizing the importance of feeling heard and respected when navigating a loved one's health needs. There are also negative anecdotes about the quality of physicians on site and about the handling of resident belongings, with mentions of theft and a perception that the "doctor" was not meeting expectations.

    The experiences extend beyond dissatisfaction with care quality to concerns about how patients are treated in the moment of social interaction. A taxi driver's account captures a disturbing interaction in which a person in charge appeared unprofessional and belittled an elderly woman seeking help, an incident that left the reviewer questioning how residents are treated when staff think no one is watching. This narrative adds to a broader theme: even when care on the medical side might be adequate, the atmosphere and conduct of some staff can leave families feeling uneasy about the dignity and respect afforded to residents.

    Other reviews offer a more cautionary but ultimately hopeful perspective, emphasizing the need for ongoing supervision and daily involvement by family members. A recurring admonition is to be present - visit daily, take residents for a walk, and consistently check on wellbeing. Some families report initial fears that the facility might not meet expectations, but later experiences - such as a grandmother who found comfort in social activities like Bingo - suggest that quality of life and emotional well-being can improve with engagement and attentive staff. Still, even as a loved one settled into routines or progressed through a stay, concerns about safety practices - especially around falls, rails, alarms, and room conditions - are brought into focus. Families remind readers that falls can happen, that rail configurations matter for safety, and that environmental factors (like noise from remodeling, limited lighting, or an old building) can impact the overall experience.

    In periods where health crises or transitions occurred, several accounts highlight a mix of support and worry. One family describes moving a loved one to Vista for better protection and a sense of security in a locked facility - an important consideration for someone who is bedbound or at risk of wandering. Others recount how staff communication helped ease the process: even during the recovery period after surgery, families felt respected and never dismissed when they asked questions. The involvement of hospice care is repeatedly cited as a significant positive, with teams coordinating intimately to attend to the patient's physical needs and emotional comfort, and with families appreciating the chance to be part of the care plan through open, informative dialogue.

    The overarching narrative suggests that Vista, for many families, offers genuine care, stability, and kindness from a core group of long-tenured professionals who know their patients and their histories. At the same time, it is impossible to overlook the serious allegations of neglect, poor administrative problem-solving, and instances of unprofessional conduct described in other reviews. The facility's physical condition - an older building with remodeling underway, concerns about cleanliness or odor in certain spaces, and questions about safety features - also colors the overall impression for some families. Taken together, these mixed experiences emphasize the reality that choosing a care facility is a deeply personal decision that hinges on the particular staff on duty, the specific unit or shift, the needs and safety of the patient, and how well families feel supported and heard throughout the journey. For those evaluating Vista, the stories suggest a need for direct, in-depth conversations with administrators, careful visits to observe daily routines, and an honest weighing of both the compassionate commitments and the areas where improvements are still needed.

    Features

    Housing

    • 131 resident community capacity 131 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William P X (6 miles away) William P X (6 miles away)
    • George Bush Intercontinental (24 miles away) George Bush Intercontinental (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Vista Nursing and Rehabilitation Center in Pasadena, TX offers a luxurious and comfortable assisted living community for seniors. With a wide range of amenities and care services, residents can enjoy a fulfilling and independent lifestyle.

    The community boasts a variety of amenities designed to meet the needs and interests of its residents. A beauty salon is available on-site, ensuring that seniors can maintain their personal grooming routines. Cable or satellite TV is provided in each room for entertainment purposes. Community-operated transportation is available for outings and appointments, ensuring that residents can stay connected to the local area. A computer center is also available for those who want to stay connected digitally.

    Meals are served in a beautiful dining room setting with restaurant-style dining, accommodating special dietary restrictions as needed. Additionally, residents have access to a kitchenette if they prefer to prepare their own meals.

    Vista Nursing and Rehabilitation Center provides numerous opportunities for recreation and socialization. A fitness room is available for those who want to stay active, while a gaming room offers entertainment options for leisure time. There is also an outdoor space where residents can relax and enjoy nature. For intellectual engagement, there is a small library where residents can find books of interest.

    Care services at Vista Nursing and Rehabilitation Center are comprehensive and designed to support the individual needs of each resident. The community provides 24-hour call system and supervision to ensure round-the-clock assistance if needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions, including diabetes diets, are catered to by the staff.

    Residents at Vista Nursing and Rehabilitation Center can take part in various activities planned by the community such as fitness programs, scheduled daily activities, planned day trips, and resident-run activities. Concierge services are also available to assist with any additional needs or requests.

    The location of Vista Nursing and Rehabilitation Center offers convenience with several nearby amenities including cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. This ensures that residents have easy access to necessary services and can enjoy the local community.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Walgreens (0.6 miles)
    • Walgreens (0.8 miles)
    • Walgreens (2.1 miles)
    • Walgreens (3.6 miles)
    • CVS Pharmacy (3.7 miles)
    • Walgreens (4.2 miles)

    Physicians

    • Nag Clinics (0.7 miles)
    • Yerramadha Muralidhar MD PCP Associates of Pasadena (1.4 miles)
    • Pasadena Eye Associates (1.5 miles)
    • Dr Jimmy Doan's Office (1.8 miles)
    • Harris County Public Health Southeast Clinic (2.3 miles)
    • Moheyuddin, Amina Ut Physicians Family Practice Bayshore (3 miles)
    • Deer Park Family Clinic (3.7 miles)

    Restaurants

    • Whataburger (0.7 miles)
    • Jason's Deli (0.7 miles)
    • Chick-Fil-A (0.7 miles)
    • Don'key's Mexican Food (0.8 miles)
    • Raising Cane's Chicken Fingers (0.9 miles)
    • Sonic Drive-In (0.9 miles)
    • Chick-Fil-A (1 miles)

    Cafes

    • Starbucks (1 miles)
    • Starbucks (1.4 miles)
    • Sycamore Grounds Coffee House (1.5 miles)
    • Starbucks (6.7 miles)
    • Starbucks (7.2 miles)
    • Panera Bread (7.2 miles)
    • Starbucks (7.9 miles)

    Places of Worship

    • First Presbyterian Church (1.2 miles)
    • Memorial Baptist Church SBC of Pasadena (2.6 miles)
    • Southern Baptist Convention (3 miles)
    • First United Methodist Church of La Porte (5.3 miles)
    • St Bernadette Catholic Church (6.7 miles)

    Parks

    • Crenshaw Park (1.4 miles)
    • Bay Pointe Neighborhood Park (4.8 miles)
    • Sagemeadow Park (5.6 miles)
    • Bay Knoll Park (5.9 miles)
    • Challenger 7 Memorial Park (7.3 miles)
    • University Green Park - Doggie Walk/Run (7.6 miles)

    Hospitals

    • St. Luke's Health - Patients Medical Center - Pasadena, TX (1.5 miles)

    Transportation

    • Houston Hobby Baggage Claim (6 miles)
    • West Concourse (6 miles)
    • Tsa Checkpoint Hobby Airport Houston (6 miles)
    • William P. Hobby Airport (HOU) (6 miles)
    • Central Concourse (6 miles)
    • Southwest Airlines (6 miles)
    • National Car Rental (6.4 miles)

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