1816 Tile Factory Road, Palestine, TX 75801
For more information about senior living options: (844) 490-3973
The facility is described as incredible, with a clean environment, a great atmosphere, and staff who are professional and genuinely care about residents and employees. Palestine Health Care is praised as an excellent place for loved ones needing full, attentive care. The staff are recognized as great at understanding and meeting each resident's needs, treating the elderly with care and dignity. The facility looks, feels, and smells great, signaling a strong commitment to quality. The care team is described as dedicated, with nurses and staff devoted daily to residents and their families. The leadership is actively involved in providing the best possible care. Families describe genuine loving care and compassion, creating a welcoming, family-like environment. The staff are helpful and friendly, contributing to residents' positive experiences.
The facility is described as the worst place the reviewer has ever been to, with rude and mean staff and care that was essentially non-existent. Despite a few pleasant nurses, the overall care is not guaranteed; there were billing disputes and money reportedly kept. The facility is considered absolutely terrible due to chronic understaffing and long delays in answering calls, with patients going weeks between baths and clothing going missing. One reviewer states it was the worst location in the world for a loved one learning to walk, resulting in bed sores from not turning, cleaning, or properly caring. The care was sub-standard, with no one returning phone calls and a loved one's clothes missing with no explanation. Another reviewer simply calls it a very horrible place and would recommend removing loved ones.Palestine Healthcare Center is best suited for families that value a clean, homey atmosphere and hands-on, compassionate nursing care for loved ones who need daily assistance, rehabilitation, or dementia-friendly support. The facility consistently earns praise for its bright environment, well-maintained spaces, and staff who appear genuinely engaged with residents. Those seeking a setting where residents are treated with dignity, routines feel predictable, and caregivers take time to know individual needs will find value here. It is especially appealing to families who want a facility that prioritizes personal attention over sterile efficiency.
However, this community is not the pick for families requiring flawless staffing and uninterrupted, high-intensity therapy programs every day. Several reviews flag ongoing staffing shortages and slow call responses, which can translate into delayed assistance and frustration for residents and families. Those who fear frequent gaps in care, missing clothing, or inconsistent daily routines may want to explore alternatives with stronger resident-to-staff ratios and more robust day-to-day therapy options. Additionally, questions around billing or unclear charge responsibilities warrant careful scrutiny before committing.
On the plus side, the strongest defense of Palestine Healthcare Center rests on its people. When care is delivered, the staff demonstrate competence, professionalism, and a genuine commitment to residents' well-being. Residents of dementia care particularly benefit from staff who redirect behaviors with respect rather than coercion, and several accounts emphasize caregivers who understand each person's preferences and history. Cleanliness and a positive atmosphere reinforce these strengths, making the environment feel safe and supportive during recovery or long-term care.
Yet the negatives carry real weight. Multiple reviewers describe missed or slow responses, bath delays, and a lack of timely updates to families. Instances of clothing going missing and unresolved concerns about care quality have led some to question overall reliability. Therapy programs appear inconsistent, and in some cases families express concern about bedsores or insufficient attention to movement and turning. Billing disputes or unclear financial arrangements exacerbate worry for families financing a loved one's care. These threads collectively temper the otherwise favorable impressions.
Still, the pro-care culture can offset many of the drawbacks when matching the right resident profile. The combination of a clean, pleasant setting with engaged nursing staff and a depth of genuine concern for individual residents creates a meaningful difference for those who respond well to stable, respectful care. Families that value continuity of relationships with caregivers and a no-agitation approach to dementia may see the center as a trustworthy option. In short, for residents whose needs align with the facility's strengths - dignified dementia care, reliable daily support, and a warm community - the positives can outweigh the cons.
Practical next steps for families: visit the campus with specific questions about staffing levels, call-light response times, and the therapy program's scope and certification. Observe how aides interact with residents and whether attention to turning, bathing schedules, and personal belongings feels consistent. Request current resident and family references, review incident and charge histories, and confirm memory-care policies if needed. With clear expectations set, Palestine Healthcare Center can be a strong match for those seeking compassionate care in a respectful, well-kept environment, while those needing flawless execution every hour should evaluate other options.
74 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Palestine Healthcare Center in Palestine, TX is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The center provides a variety of amenities to cater to the needs and preferences of its residents. These include a beauty salon where residents can pamper themselves, access to cable or satellite TV for entertainment, community operated transportation for convenient outings, a computer center for keeping up with technology, a fully furnished environment for a hassle-free move-in experience, a gaming room for leisure activities, and even a garden where residents can enjoy nature. Housekeeping services are also provided to ensure that the living spaces are clean and well-maintained.
The dining experience at Palestine Healthcare Center is exceptional, with restaurant-style dining available in the dining room. Special dietary restrictions can be accommodated, ensuring that all residents have access to delicious and nutritious meals. Additionally, there are two nearby cafes and numerous restaurants in the vicinity for those who wish to explore different culinary options.
Residents have access to various care services to support their daily living requirements. The 24-hour call system ensures that help is always readily available if needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure that residents receive their necessary medications on time. Furthermore, there is a mental wellness program in place to promote emotional well-being among residents.
A wide range of activities are offered at Palestine Healthcare Center to keep residents engaged and entertained. Concierge services are available for any assistance or requests. Fitness programs are provided to promote physical health and well-being. Planned day trips allow residents the opportunity to explore new places and create cherished memories. Resident-run activities provide opportunities for social interaction within the community while scheduled daily activities offer engaging pursuits on-site.
Convenience is key at Palestine Healthcare Center with several essential establishments located nearby. There are two parks where residents can enjoy outdoor recreation, seven pharmacies for easy access to medication, and 17 physicians nearby for medical needs. For transportation purposes, there are four options available. Additionally, there are 29 places of worship for individuals to practice their faith and seven hospitals in close proximity for any medical emergencies.
At the Palestine Healthcare Center, residents can enjoy a comfortable and enriching lifestyle supported by exceptional care services and amenities.
Palestine Healthcare Center is located at 1816 Tile Factory Road, Palestine, TX 75801 in Anderson County, Texas
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