1200 Ferguson Street, Nacogdoches, TX 75961
For more information about senior living options: (866) 208-4318
Overall Review of Oak Manor Nursing Home
Pros
Jamie is very nice.- Jamie goes out of her way to help visitors.
- Jamie is very sweet and helpful.
Cons
The facility is not a skilled nursing facility.- The facility does not routinely take temperatures unless requested.
- The wound care is worse than what is received in prison.
- Residents are neglected.
- The staff lie constantly.
- It is among the top three worst facilities the reviewer has been in.
- Most permanent residents are stuck there due to psychological issues.
- The staff are lazy and do not care about residents; checks are not performed regularly.
- Residents wait 30 minutes or longer for help when requested.
- There are never enough CNAs.
Review
Oak Manor Nursing Home in Nacogdoches is best suited for residents who can tolerate a very basic care setting with limited clinical oversight. The community appears most compatible with individuals who have low daily care needs and who are prioritizing affordability over robust care quality. Given the range of troubling experiences reported, it is difficult to recommend this facility for anyone with significant medical or wound-care requirements. The environment, according to multiple accounts, struggles with reliable monitoring, timely assistance, and prevention of complications. Families should not expect comprehensive clinical support here. This site should be considered only when budget constraints dominate and medical complexity is minimal, recognizing that serious risk accompanies any assumption of adequate care.
Those weighing Oak Manor should explicitly consider alternatives for anyone whose loved one requires regular wound care, strong infection control, or consistently staffed daily assistance. Facilities with proven wound-care programs, higher staffing levels, and transparent operations will deliver much more dependable care. If the decision is driven by cost, seek options with clear pricing, demonstrable hygiene records, and active on-site management by licensed professionals. In short, Oak Manor should be a last resort for safety-sensitive needs; for priorities like ongoing medical monitoring, timely help, and clean, well-maintained surroundings, look elsewhere.
Two limited positives emerge from sparse commentary: a weekday desk staffer who occasionally shows courtesy and helps with practical tasks, and glimpses of humane interaction in isolated moments. Beyond that, the prevailing narrative centers on weak outcomes and inconsistent responsiveness. The practical consequence is clear: minor pleasantries do not compensate for systemic gaps in cleanliness, staffing availability, and the execution of basic nursing tasks. The facility thus offers fleeting human connection without delivering the steady, reliable care required by vulnerable residents.
Most troubling are chronic safety and cleanliness concerns. Reports describe infestations, regular neglect, slow response times, and staff who appear disengaged or overburdened. Inadequate nursing coverage translates into delayed checks, uneven wound care, and a sense that residents are not consistently monitored. Allegations of medication mismanagement further erode confidence in day-to-day operations. Taken together, these factors create serious red flags for families evaluating risk versus benefit, especially for residents with chronic conditions, wounds, or high infection risk.
For families pursuing due diligence, a concrete, disciplined evaluation plan is essential. Schedule tours at multiple shifts and insist on candid conversations with nursing leadership about wound-care capabilities, infection-control practices, and staffing models. Request current care plans, wound assessments, and incident logs involving neglect or medication handling. Verify state licensing inspections and any corrective-action plans, and speak with current residents or families about wait times and responsiveness. Observe cleanliness, room conditions, and food quality, and assess whether care staff appear adequately supported with breaks and resources. The aim is to confirm that operational reality aligns with basic promises of safety and dignity.
The bottom-line verdict is clear: Oak Manor presents substantial risk for residents who require reliable clinical care, rigorous wound management, or consistent daily assistance. The few positive interpersonal moments do not offset persistent staffing gaps, cleanliness concerns, and potential safety violations. For families weighing options, stronger facilities with transparent wound-care programs, adequate staffing, and a track record of clean, well-maintained environments should be prioritized. If Oak Manor is still in consideration, demand a concrete oversight plan, regular progress reviews, and a commitment to addressing every raised concern promptly. This is a facility to approach with caution and only after exhausting higher-quality alternatives.
60 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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