Willowbrook Nursing Center is a nursing home community in Nacogdoches, TX.
Information last verified:
227 Russell Boulevard, Nacogdoches, TX 75965
For more information about senior living options: (866) 208-4318
3.6 from 36 reviews
5 stars
20
4 stars
3
3 stars
1
2 stars
2
1 stars
10
Overall Review of Willowbrook Nursing Center
common19 reviews mention this
Staff professionalism is mixed but present
Residents and families frequently mention the staff’s professionalism and responsiveness.
Many reviews describe staff members as professional, helpful, and attentive during care and visits, including praise for nurses and physical-therapy staff. Some reviews are more negative, describing rude or neglectful behavior and concerns about inadequate help with basic needs. Even with those criticisms, several reviewers still single out particular staff as doing an exceptional job and communicate well with family members. The range of experiences shows up most clearly in day-to-day care interactions rather than administrative details.
common8 reviews mention this
Cleanliness shows up in reviews
Cleanliness is a recurring point, with both praise and complaints.
Some reviewers say the facility looks clean and well kept, including rooms and shared spaces. Others report serious cleanliness problems such as a sticky floor, visible pests, and a dirty environment during their family member’s stay. One review also mentions the grounds being well maintained and cared for. Overall, cleanliness appears inconsistent depending on the reviewer’s experience.
differentiator5 reviews mention this
Physical therapy gets strong attention
Physical therapy is repeatedly described as a major strength of stays.
Several residents and families describe the rehab and physical therapy as outstanding, more intense, or helping a loved one after surgery. Multiple reviews connect better therapy with choosing Willowbrook again or being pleased with outcomes during a rehab admission. While other aspects like food draw criticism in a few reviews, therapy is where the positive feedback shows up most consistently. That makes it one of the most dependable themes in the reviews.
caveat7 reviews mention this
Food quality and temperature vary
Dining quality, including temperature, draws frequent criticism.
Some reviewers say the food was terrible or not meeting diet needs, pointing to issues like cold meals and repeated items they felt were inappropriate. Others describe food as improved, well cooked, varied, or simply OK during their time there. A few reviews also contrast the food with what someone expected during rehab or compared it to hospital meals. Taken together, reviews suggest food quality depends heavily on the specific experience and time period.
common2 reviews mention this
Shared-room setup and daily comfort
Room conditions and comfort are mentioned by families during stays.
One review describes a shared-room arrangement with climate control, entertainment and seating areas, and an individual closet for each person, along with a bathroom shared between roommates. That same reviewer also notes the room and shared bathroom staying very clean, and comments on family members being able to eat with residents for a fee. Another review mentions being satisfied with their room and how much they liked it. These comments focus more on day-to-day comfort than on clinical outcomes.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
166 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Polk Jr Aaron C MD (0.1 miles)
Carl Davis, MD (0.1 miles)
Oral & Facial Surgery Group of East Texas (0.1 miles)
Lehmann Eye Center (0.1 miles)
Satir and Satir PA (0.1 miles)
Doctors Surgery Center (0.1 miles)
Dolamu Olumide Bamidele Sokunbi (0.2 miles)
Hospitals
Nacogdoches Medical Center (0.2 miles)
Surgery Center of Nacogdoches (0.2 miles)
Nacogdoches Medical Center Hospital (0.3 miles)
Nacogdoches Surgery Center (1.5 miles)
Nacogdoches Memorial Hospital (3 miles)
Nacogdoches Medical Center (3 miles)
Restaurants
Fuzzy's Taco Shop (0.4 miles)
Super Yummy Mongolian Stir Fry & Sushi (0.6 miles)
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The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
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166 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly, attentive staff with engaging activities in a clean, well-maintained campus.
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