Westward Trails Nursing And Rehabilitation
Save3001 Westward Drive, Nacogdoches, TX 75964
For more information about senior living options: (844) 490-3973
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Westward Trails has the absolute BEST staff. The facility is clean, updated and very tasteful. Westward Trails comes recommended for rehabilitation. Sindy and Amy are very good nurses. The level of care has been outstanding. The nursing staff treats residents with respect and dignity. The staff works hard and is pleasant to residents and co-workers.
The staff is described as incompetent to a biblical degree. There were two instances of nurses not knowing how to operate basic medical equipment, and evening staff reportedly disappearing for hours. If someone wants peace of mind, they should not trust this establishment with a loved one. The facility is described as very poor and unclean with staff deemed worthless. One reviewer would not even allow their animals to stay there. The administrator, Rose, is described as rude and unprofessional. The facility is repeatedly criticized for never having enough staff and for rude, unprofessional morning shift aides. The housekeeping is described as HORRIBLE, with floors not cleaned for days and most halls emitting a persistent odor.Westward Trails evokes a wide range of experiences, with some families and professionals singing its praises and others recounting serious concerns. On one end, several reviewers describe short-term care and rehabilitation there as a solid, even excellent option. They emphasize knowledgeable therapists who are goal-oriented, staff who strive to keep residents comfortable, safe, and secure, and aides who are especially caring and helpful to those who stay. For families evaluating rehabilitation, these accounts suggest that Westward Trails can be a dependable place where progress and comfort are possible, and some reviewers explicitly recommend it for loved ones who need rehabilitation.
But the picture is far from one-dimensional. A number of reviewers recount serious complaints about staffing and competence. Words like "incompetent" and references to basic medical equipment being mishandled appear in some posts, alongside accusations that evening staff vanish or are unavailable for long stretches. Such statements paint a picture of a facility where urgent needs, especially after-hours concerns, may not be promptly addressed. The tone is strong: if peace of mind and a clear conscience are priorities, these accounts urge potential families to consider other options or to demand rigorous assurances about staffing and safety.
The facility also intersects with other care networks in ways that color the experience. One reviewer who works with a local hospice notes that the staff they encounter when visiting residents is consistently friendly and approachable, highlighting particular nurses - Sindy and Amy - as especially good. This perspective from a healthcare professional lends weight to the positive aspects some families observe: compassionate interactions, accessibility, and a teamwork vibe that supports comfort and dignity for residents.
Several posts focus on the physical environment and daily living conditions. A few reviewers describe Westward Trails as a wonderful, beautiful, and clean home where residents are well cared for and where the atmosphere feels welcoming and nurturing. The remarks about cleanliness, updated interiors, and tasteful surroundings reinforce the sense that the facility can provide a comfortable, homelike setting. For families who prioritize a pleasant environment in addition to attentive medical care, these notes contribute meaningfully to the overall impression that the facility is capable of offering a supportive home-away-from-home experience.
Yet other accounts highlight significant negatives that rival or even outweigh the positives. Some reviewers condemn the facility as very poor and unclean, with staff described as worthless, and one note even suggests that the facility should be shut down. The strongest rebukes center on perceived rude, unprofessional behavior from administration and certain nursing assistants, long-standing staff shortages, and a sense that basic operations - like maintaining a clean environment or providing consistent assistance - are not up to standard. The comments also single out an administrator named Rose as a major problem, portraying her as dismissive of concerns and uninterested in addressing family worries. While these are individual voices, together they create a pattern of dissatisfaction around leadership, responsiveness, and daily operations.
Within the same spectrum, there are personal gratitude and defense moments that echo the complexity of any care facility. One family member counters anonymous accusations, asserting that a particular nurse (Sammi) is compassionate and not engaged in improper behavior, and that the negative posts are false. Another family member describes the overall level of care as outstanding, praising the administrative team - specifically mentioning Jimmy and Tina - for working closely with families and supporting a loved one through challenging circumstances. A later message emphasizes that the care team, especially the nursing staff, treats residents with respect and dignity, and it invites others to walk in their shoes to understand the realities of providing such care.
A few practical, logistical concerns appear alongside the care-focused discussions. Questions about notary services on site surface in several entries, with frustration expressed about notaries not being readily available and about delays in arranging necessary paperwork for a grandfather to sign documents. One reviewer even mentions frustration about phone access to a resident's room during a milestone birthday, describing how the facility struggled to provide a direct line. These operational notes remind readers that, beyond the quality of caregiving, the ease of accessing services and the efficiency of administrative processes can greatly influence the overall experience for families.
Overall, the collective voice around Westward Trails is a mosaic of warmth, capability, and controversy. There are clear testimonials to excellent caregiving - skilled therapists guiding rehabilitation, staff who prioritize resident comfort and dignity, and professional interactions that support families during difficult times. There are also persistent concerns about staffing levels, consistency of care, administrative responsiveness, cleanliness in some areas, and the behavior of specific leaders. For families considering this facility, the range of experiences suggests the importance of a thorough tour, direct conversations with both clinical and administrative staff, and a candid discussion about staffing patterns, notary availability, and how the facility handles after-hours needs. In the end, Westward Trails stands as a place where genuinely positive outcomes and deeply held worries coexist, and where the particular experience may hinge on who is on shift, which administrator is at the helm, and how well the facility can address individual resident and family expectations.
108 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westward Trails Nursing And Rehabilitation is an assisted living community located in the vibrant city of Nacogdoches, TX. Our community offers a wide range of amenities to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
For those who enjoy staying well-groomed, we have an on-site beauty salon where residents can get their hair styled and pampered. Our community also provides cable or satellite TV for entertainment purposes.
Transportation is made easy with our community-operated transportation services. Whether it's a trip to the grocery store or a doctor's appointment, our residents can rely on us to get them where they need to go. We also offer transportation arrangement services for non-medical needs.
Our computer center allows residents to stay connected with loved ones through the use of Wi-Fi/high-speed internet. For those who prefer physical activities, we have a fitness room equipped with exercise machines to cater to their health needs.
Residents can dine comfortably in our elegant dining room, enjoying restaurant-style meals prepared by our skilled staff. Special dietary restrictions are taken into consideration when planning meals so that everyone's needs are met.
We understand the importance of mental wellness, which is why we provide a mental wellness program to support our residents' emotional well-being. Assistance with daily activities such as bathing and dressing is available around the clock, ensuring that all our residents receive the care they need.
Our location offers convenience with several nearby amenities including cafes, parks, pharmacies, physicians' offices, and restaurants. There are also places of worship and theaters within close proximity for religious and cultural activities. In case of emergencies or medical needs, there are multiple hospitals nearby.
At Westward Trails Nursing And Rehabilitation, we strive to provide exceptional care and a fulfilling lifestyle for our residents. Come visit us today and discover what makes us a standout assisted living community in Nacogdoches, TX!
Westward Trails Nursing And Rehabilitation is located at 3001 Westward Drive, Nacogdoches, TX 75964 in Nacogdoches County, Texas
Westward Trails Nursing And Rehabilitation on seniors.fyi includes 5 photos including images showing interior, living room, decor, windows, artwork, church, piano, painting, and more.
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