Information last verified:
320 Greenville Highway, Mineola, TX 75773
For more information about senior living options: (844) 490-3973
Clean facility with caring staff and administration. It is a nice place, and the staff are always nice and friendly. The manager was very helpful when they first made contact. The care provided has been impressive; the home is clean and well maintained; staff are friendly and respectful. They are happy with their decision to move a beloved family member there.
The facility is understaffed and not a nice place. The entire facility smells like urine, and the grandmother was neglected; the staff were not upfront or honest, and inappropriate medication was given to her. The staff are lazy and rude, and the place smells horrible; it would not be recommended. The staff are lazy, inconsiderate, and very rude; the place is filthy, and one would not trust a loved one to them. Staff did not speak to the family as the mother was dying, not even the administrator. They short-staff the facility and overload a single aide with 50 residents, like it’s a hospital. The nurse knew nothing about the patient’s situation; staff were very rude; it felt like a prison and the elder was miserable; it was the worst nursing home seen.Wood Memorial Nursing and Rehabilitation Center in Mineola is best suited for families who need a budget-conscious option and are prepared to supervise care closely. It can serve residents who do not require intensive, around-the-clock medical oversight and who can benefit from a clean, orderly environment when operations are running smoothly. The facility may work for short-term rehab or transitional scenarios where relatives can visit frequently, ask pointed questions, and demand consistent accountability from leadership. In those moments when staffing aligns and administration is proactive, care experiences can feel competent and respectful. But that level of reliability appears intermittent, meaning this option is most appropriate for families who are ready to stay engaged, manage expectations, and intervene as needed rather than passively rely on routine care.
Explicitly, those with strong tolerance for variability in day-to-day care may want to consider alternatives. The reviews reveal persistent concerns about staffing levels and the pace of assistance, which translate into real risks for residents who need timely help with mobility, toileting, or daily activities. In addition, multiple accounts allege neglect and unethical practices, including inappropriate medication handling, which undermines safety and trust. For a loved one with complex medical needs, fragile health, or a history of falls, the potential gaps in coverage and communication make other facilities a more prudent choice. Families seeking predictable routines, consistent staff presence, and transparent, immediate problem-solving will likely find more reliable options elsewhere.
On the plus side, the strongest positives point to a clean facility with periods of cordial, capable administration and staff. When staffing is sufficient and the care team is engaged, reviewers describe pleasant interactions, timely communication with families, and a sense that the environment is well maintained. This suggests that the infrastructure and the core team can deliver decent care under the right conditions. The administrator’s responsiveness in initial contacts and certain care experiences also indicates a potential for solid oversight and a respectful tone toward residents and families. These favorable moments demonstrate that Wood Memorial is not inherently unworkable; rather, its performance hinges heavily on consistent leadership, reliable staffing, and ongoing attention to day-to-day operations.
However, the bottom-line reality across reviews is that the cons often overwhelm the pros. Understaffing is a recurring theme, with complaints that one aide handles too many residents and that staff are overwhelmed, lazy, or rude. Odors, cleanliness dips, and shortages of essential supplies like adult diapers and bed pads recur in several accounts, painting a picture of a facility that cannot reliably meet basic daily needs. Reports of miscommunication or withholding information, and even accusations of unethical discharge practices, dumping residents at hospitals and not reclaiming them, deeply erode trust and raise serious safety concerns. At least one account frames the environment as prison-like, underscoring a perceived loss of dignity and autonomy for residents. Taken together, these factors push the balance toward caution for families weighing risk against cost.
For families that still lean toward exploring this community, a practical, action-oriented approach should guide the process. Begin with an on-site tour that includes direct observation of aides assisting residents and unfiltered conversations with front-line staff, the charge nurse, and the administrator. Require a written, current care plan that details medications, therapies, mobility support, wound care, and escalation procedures. Probe staffing patterns by shift, insist on real-world response times for call lights, and demand transparent documentation around medication administration and incident reporting. Request recent quality metrics, inspection results, and any history of penalties or corrective action plans. Ask about the policy on readmissions and transfers, and confirm a clear, trackable process for addressing complaints with timely leadership responses.
The verdict remains that Wood Memorial is not universally suitable. It can be a workable option only for families willing to engage aggressively, demand consistency, and accept the risk that care quality may fluctuate. For many families, the combination of staffing instability, gaps in daily care, and concerns about safety and ethics makes alternatives more compelling. If choosing this facility, proceed with a concrete oversight framework: scheduled family check-ins, explicit expectations in writing, rapid escalation pathways, and a readiness to move to a different setting if care does not meet agreed-upon standards. In practical terms, this community demands vigilance, and only those prepared to maintain rigorous oversight will find a measure of reassurance amid the mixed track record.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tyler Pounds (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wood Memorial Nursing And Rehabilitation Center is an assisted living community located in Mineola, TX. Our center offers a variety of amenities and care services to ensure that our residents have all their needs met in a comfortable and welcoming environment.
Our amenities include a beauty salon, where residents can pamper themselves and take care of their grooming needs. We also provide cable or satellite TV in each room for entertainment purposes. Community operated transportation is available, making it easy for residents to get around town and participate in various activities.
We have a computer center equipped with internet access for those who want to stay connected digitally. Our dining room offers restaurant-style dining, ensuring that residents have delicious and nutritious meals prepared for them. Additionally, we offer kitchenettes in some rooms for those who prefer to cook their own meals.
Keeping our residents active and engaged is a priority at Wood Memorial. We have a fitness room where residents can exercise and stay physically fit. For those who enjoy gaming, we have a gaming room with various activities available. Our outdoor space includes a garden where residents can relax and enjoy the fresh air.
Housekeeping services are provided to keep the living spaces clean and tidy. Move-in coordination is available to assist new residents with settling in comfortably. Private bathrooms are provided for convenience and privacy. A small library is on-site, offering a quiet space for reading and relaxation.
Transportation arrangement services are offered for non-medical purposes, such as running errands or attending social events. For medical appointments, we offer transportation arrangements as well.
Our care services include 24-hour call system and supervision to ensure the safety of our residents at all times. Assistance with daily living activities such as bathing, dressing, and transfers is provided by our dedicated staff members. We also offer diabetes diets for those who require special dietary restrictions.
Medication management is available to ensure that residents take their medications as prescribed. Mental wellness programs are offered to support the emotional well-being of our residents.
There are nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, and places of worship for the convenience of our residents. One hospital is located nearby for any medical emergencies or needs.
At Wood Memorial Nursing And Rehabilitation Center, we strive to provide a comfortable and supportive environment for our residents. With our wide range of amenities and care services, we aim to enhance their quality of life and promote their overall well-being.
Wood Memorial Nursing And Rehabilitation Center is located at 320 Greenville Highway, Mineola, TX 75773 in Wood County, Texas
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