Mcallen Transitional Care Center

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  • Interior

    A hospital reception area with a desk and hallway.

  • Decor

    A modern indoor dining area with decorated tables and chairs, featuring a checkered floor and light ceiling.

  • Living Room

    A cozy living room with a sofa, two chairs, lamps, and a coffee table.

  • Building

    A modern building exterior with a landscaped walkway.

  • Architecture

    A single-story building with a covered entrance, surrounded by a green lawn and trees.

  • Bedroom

    A clean and organized hospital room with a bed and essential furniture.

  • Windows

    A view of a building with a concrete pathway and landscaped shrubs.

  • Dining

    A cozy dining area with several tables and chairs, decorated with vases of flowers.

  • Landscaping

    A modern building with a landscaped pathway and palm trees leading to the entrance.

  • Entrance

    A building with an entrance canopy surrounded by palm trees under an overcast sky.

  • Artwork

    A cozy waiting room with a sofa, chairs, and a potted plant.

  • Lobby

    A small lobby area with seating, a table, and an exit door.

  • Exterior

    Exterior view of a healthcare facility with a sign reading 'Transitional Care Center McAllen'.

  • Pathway

    A modern building exterior with a landscaped pathway and a palm tree.

Mcallen Transitional Care Center

2109 South K Street, Mc Allen, TX 78503

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
92
4 stars
2
3 stars
1
2 stars
2
1 stars
3

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    Overall Review of Mcallen Transitional Care Center

    Pros

    • pro The center has a friendly and welcoming environment.
    • pro The staff are friendly, knowledgeable, and very supportive.
    • pro Silas, Norma, Laura, and Martha are amazing at teaching and involve students in patient care.
    • pro Norma, Martha, and Lora provide helpful and comfortable care.
    • pro Martha the CNA shows compassion and respect for residents, delivering care with dignity.
    • pro Dora moves beds and inspects walls to keep rooms clean and sanitized.
    • pro The Occupational and Physical Therapy teams help residents reach their full potential.
    • pro Nancy the CNA is patient, attentive, and willing to let learners shadow and practice.
    • pro Vanessa the nurse takes time to teach proper medication administration and other important skills.
    • pro The facility is a great place to learn essential nursing and CNA skills.
    • pro The front desk/administrative staff are friendly and welcoming.
    • pro Emily Pena is a smart, kind, and energetic director for people development.
    • pro Emily is a great representative of the place; residents and employees feel loved, supported, and encouraged.
    • pro The facility is well kept, clean, and provides a positive learning environment.
    • pro Volunteering and internships here offer valuable hands-on experience.

    Cons

    • pro A reviewer stated they would give zero stars, alleging neglectful care of their grandmother, including burns and skin damage from not being changed, and that she died as a result.
    • pro A reviewer criticized the front desk receptionist as unhelpful and rude, claiming he could not be bothered to help and often gave no answers.
    • pro A reviewer warned others not to put a loved one there, calling it the worst place ever.
    • pro A reviewer claimed a patient was left to eat by herself despite being unable to hold food, describing this as mistreatment.

    Review

    McAllen Transitional Care Center presents itself as a friendly, welcoming environment that many learners and visiting clinicians repeatedly describe as a great place to grow in the caregiving profession. Across numerous accounts, the atmosphere stands out for its warmth and encouraging tone, making students and interns feel included in patient care rather than standing on the sidelines. Those who come to observe or participate in hands-on learning often leave with a sense that their time there has been meaningful and enjoyable, not just educational.

    A core part of the positive impression stems from the people who guide and mentor students and new staff. Silas, Norma, Laura, and Martha are repeatedly highlighted as outstanding educators who integrate learners into real patient care. Their approach - teaching while actively involving observers in tasks - appears to transform routine rounds into valuable, practical experiences. Likewise, CNAs Norma and Martha, and nurse Lora, are repeatedly recognized for their helpfulness, patience, and willingness to explain procedures, all of which contribute to a comfortable learning environment. In several comments, the presence of experienced staff who take the time to teach is cited as a defining strength of the facility.

    The center also earns praise for reinforcing fundamental caregiving skills through close, hands-on experience. One reviewer notes that an LVN student shadowed a CNA and gained confidence in performing essential duties, with instructors who model compassionate and respectful care. The facility's approach to training - allowing students to observe and practice under experienced professionals - appears to be a recurring theme. Specific demonstrations, such as how to perform perineal care with dignity and timing, are described as clear teaching moments that help ensure both quality care and patient dignity.

    Therapy and rehabilitation teams appear consistently strong in these accounts, with interactions that emphasize progress, patient dignity, and comprehensive care. The Occupational Therapy (OT) and Physical Therapy (PT) teams are cited as helping residents reach their full potential, while nursing staff demonstrate how to administer medications and manage patient care in real-world scenarios. One reviewer highlights a nurse who guides learners through medication administration for a GI patient, underscoring the value of practical, real-time instruction. The overall picture is one of a multidisciplinary team working together to support patient outcomes, safety, and learning.

    Several reviewers from allied educational programs - such as New Start School - describe rich, collaborative experiences that extend beyond traditional clinical rounds. CNA interns, volunteers, and nursing students recount opportunities to practice baths, diaper changes, nail care, and other essential bedside tasks, with mentors like Lisa, Gladys, Laila, and Danny offering guidance. The site is portrayed as a conducive space for developing practical skills in a supportive setting, where learners feel valued and empowered to contribute to patient care. Leadership figures, such as Emily Pena, are acknowledged for fostering a culture that supports growth, development, and a shared sense of purpose among residents and staff alike.

    Administrative and front-desk experiences introduce a more nuanced view. On the one hand, several reviews praise the overall administrative team for friendliness and accessibility, noting that front-desk personnel used to be helpful during challenging times. On the other hand, at least one recent reviewer describes encountering an unhelpful, disengaged front-desk worker who seemed unable to provide necessary direction, contrasting with earlier eras when staff were more proactive. This mixed feedback about the front desk suggests that while the facility generally projects a professional, welcoming front office, there are moments when patient and visitor needs may not be met consistently, depending on staff on duty.

    Despite occasional negative experiences, most evaluative notes emphasize a consistently clean, well-maintained environment with staff who are kind, respectful, and dedicated to patient care. Reviewers repeatedly commend the facility's cleanliness, the attentiveness of nurses and CNAs, and the professionalism of therapists. There are, however, cautionary reminders embedded in the feedback: a severe account of alleged mistreatment that resulted in burns and deterioration in a grandmother's condition, culminating in a tragic outcome. This single negative report stands in contrast to the broader pool of positive experiences and serves as a stark reminder that, as with any care facility, continuous vigilance, accountability, and high standards of patient safety are essential.

    In summary, McAllen Transitional Care Center is described by many as a hospitable place where learners and patients alike can benefit from a collaborative, education-forward approach to rehabilitation and long-term care. The staff's willingness to teach, the strong therapy teams, and the supportive learning environment are frequently cited as standout qualities. While administrative and front-desk experiences vary and there are serious concerns raised in one account, the prevailing narrative across the reviews is that the center offers a clean, respectful, and patient-centered setting - generally very good for those seeking rehabilitation services or educational opportunities in caregiving.

    Features

    Housing

    • 70 resident community capacity 70 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • McAllen Miller International (2 miles away) McAllen Miller International (2 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Mcallen Transitional Care Center is an assisted living community located in McAllen, TX. Our center offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    Within our community, we provide a beauty salon for residents to enjoy haircuts, styling, and other salon services. Our Cable or satellite TV service allows residents to relax and enjoy their favorite shows or movies. Community-operated transportation is available for outings and appointments, while our computer center provides access to technology for communication and entertainment.

    Meals are served in our elegant dining room with restaurant-style dining, offering a variety of delicious options prepared by our kitchen staff. Dietary restrictions are accommodated to ensure that all residents receive proper nutrition. In addition, our small library offers a quiet space for reading and relaxation.

    We prioritize the health and wellness of our residents by providing 24-hour call system and supervision. Assistance with daily living activities such as bathing, dressing, transfers, and medication management is readily available. We also offer specialized care for individuals with diabetes and mental wellness programs to support holistic well-being.

    Residents can stay active through our fitness room and scheduled daily activities. Planned day trips allow residents to explore the local area, while resident-run activities encourage social interaction among peers. Concierge services are provided for any additional assistance needed.

    Our location boasts several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters.

    At the Mcallen Transitional Care Center, we strive to create a vibrant community where residents can maintain their independence while receiving personalized care in a comfortable setting.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (1.3 miles)
    • CVS Pharmacy (2 miles)
    • Walgreens (3.8 miles)
    • Walgreens (4.1 miles)
    • H-E-B Pharmacy (4.5 miles)
    • Walgreens (4.7 miles)
    • CVS Pharmacy (4.7 miles)

    Restaurants

    • Kurai (1.3 miles)
    • Yasuke (1.5 miles)
    • Whataburger (1.7 miles)
    • Panda Express (1.7 miles)
    • Golden Corral (1.7 miles)
    • McDonald's (1.8 miles)
    • McDonald's (1.8 miles)

    Cafes

    • Starbucks (1.7 miles)
    • Starbucks (1.9 miles)
    • Luby's (2.4 miles)
    • Reserva Coffee Roasters (3.6 miles)
    • Starbucks (4.1 miles)
    • Starbucks (4.8 miles)
    • Starbucks (4.8 miles)

    Transportation

    • McAllen Miller International Airport (MFE) (1.9 miles)
    • McAllen Bus Terminal (2.9 miles)

    Physicians

    • Ashley Pediatrics (2.6 miles)
    • Alonso, Ramiro, MD Industrial Health Works (4.9 miles)
    • Women's Clinic of the Rio Grande Valley (5 miles)
    • DHR Health Orthopedic Institute (5.9 miles)
    • McAllen Pediatric Associates (6.1 miles)
    • Urology Institute at Renaissance (6.1 miles)
    • Ashley Pediatrics (6.2 miles)

    Theaters

    • Cinemark Theatre (2.8 miles)
    • Cinemark Hollywood USA (5 miles)

    Parks

    • San Juan Municipal Park (3.7 miles)
    • Los Cabos Park (5.5 miles)
    • McAllen's 2nd Street Trail (6.9 miles)

    Places of Worship

    • Basilica of Our Lady of San Juan Del Valle - National Shrine (4.1 miles)

    Hospitals

    • Doctors Hospital at Renaissance (6 miles)
    • DHR Health Rehabilitation Hospital (6.1 miles)
    • Edinburg Conference Center At Renaissance (6.2 miles)
    • Doctors Hospital At Renaissance (6.3 miles)
    • South Texas Health System Behavioral (6.8 miles)

    Frequently Asked Questions

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