Mcallen Transitional Care Center in Mc Allen, TX

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  • Interior

    A hospital reception area with a desk and hallway.

  • Decor

    A modern indoor dining area with decorated tables and chairs, featuring a checkered floor and light ceiling.

  • Living Room

    A cozy living room with a sofa, two chairs, lamps, and a coffee table.

  • Building

    A modern building exterior with a landscaped walkway.

  • Architecture

    A single-story building with a covered entrance, surrounded by a green lawn and trees.

  • Bedroom

    A clean and organized hospital room with a bed and essential furniture.

  • Windows

    A view of a building with a concrete pathway and landscaped shrubs.

  • Dining

    A cozy dining area with several tables and chairs, decorated with vases of flowers.

  • Landscaping

    A modern building with a landscaped pathway and palm trees leading to the entrance.

  • Entrance

    A building with an entrance canopy surrounded by palm trees under an overcast sky.

  • Artwork

    A cozy waiting room with a sofa, chairs, and a potted plant.

  • Lobby

    A small lobby area with seating, a table, and an exit door.

  • Exterior

    Exterior view of a healthcare facility with a sign reading 'Transitional Care Center McAllen'.

  • Pathway

    A modern building exterior with a landscaped pathway and a palm tree.

Mcallen Transitional Care Center in Mc Allen, TX

2109 South K Street, Mc Allen, TX 78503

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
92
4 stars
2
3 stars
1
2 stars
2
1 stars
3

Skilled Nursing Facility

Overall Review of Mcallen Transitional Care Center

Pros

  • pro The facility has a friendly and welcoming environment.
  • pro The staff are amazing teachers who involve residents in care, making learning enjoyable and meaningful.
  • pro The rehab center is great and welcoming.
  • pro Norma, Martha, and Lora are very helpful and make stays comfortable.
  • pro The center is highly recommended.
  • pro The OT and PT teams help residents reach their full potential during therapy.
  • pro Martha demonstrates compassion and respect, delivering care with dignity.
  • pro Dora keeps rooms clean and sanitary.
  • pro Nancy the CNA is patient and helpful during clinical shadowing.
  • pro The staff are welcoming, professional, and generous with guidance to students.
  • pro Emily Pena is outstanding; she is smart, kind, and energetic.
  • pro The rehab team is amazing and helps residents regain strength and independence.

Cons

  • pro The reviewer described mold spores in the AC vents, roach infestations, and dingy bed sheets, with night staff often unavailable and a rehab nurse reportedly sleeping during care.
  • pro The reviewer recounted a medical emergency where nurses did not respond promptly, and an ambulance had to be requested after repeated calls.
  • pro The reviewer criticized the current front desk staff as unhelpful and unprofessional, noting a lack of answers and poor customer service.
  • pro The reviewer felt some nurses showed little interest in patients' needs, leaving family members frustrated with the care.
  • pro The reviewer claimed a grandmother and other residents were mistreated or not cared for properly, including not being changed and being left to eat by themselves despite risks.
  • pro The reviewer complained that the room could be uncomfortably hot due to malfunctioning air conditioning.

Review

McAllen Transitional Care Center is best suited for families seeking a rehab-forward environment where therapy is robust, staff are accessible, and the care culture emphasizes learning and involvement. The center's standout asset is its therapy program: a well-regarded PT/OT/recreation staff that helps residents regain strength and independence, often with tangible progress noted by families. The facility also supports a learning atmosphere for students and nurses, with staff who are patient, willing to teach, and eager to involve families in care planning. For families who value open visitation, a welcoming atmosphere, and a place that treats caregiving as a team effort, MTCC delivers consistently strong practical outcomes.

That confidence, however, should be tested against a small but meaningful list of caveats. A handful of reviews recount serious concerns about safety, responsiveness, and basic cleanliness lapses that should not be dismissed. Some families allege neglectful or slow nursing responses, incidents of inadequate assistance with daily care, and even extreme complaints about bedsores, improper hygiene, or delays in emergency response. Others flag issues with communication at the front desk and with aftercare planning. These reports are not universal, but they raise legitimate red flags for anyone prioritizing flawless day-to-day reliability and rigorous oversight. Weighing these against the positives is essential.

The most persuasive pro?con balance hinges on what matters most to the decision-maker. If the priority is a kick-start rehabilitation with dedicated therapists who actively guide residents toward functional goals, MTCC often excels. The rehab staff earns praise for competence, compassion, and the ability to tailor therapy to individual needs. The environment itself reinforces progress: consistently clean spaces, accessible therapy gyms, and a culture that keeps families informed and engaged. When therapy and a welcoming, team-centered vibe drive the decision, the cons described in a minority of reviews become more manageable trade-offs than deal-breakers.

Conversely, if a family needs near-perfect consistency in nursing care and housekeeping - or fears being left with unanswered questions or delays - the risk profile shifts. Several reviews suggest that one or two shifts can be thin in responsiveness, and a few accounts describe environmental or operational lapses that disrupt the experience. The presence of strong patient advocacy, like Emily Pena, and a dedicated rehab director can help mitigate concerns, but these strengths do not automatically erase potential gaps in frontline coverage or maintenance. Prospective families should verify the current state of night nursing coverage, housekeeping routines, and how quickly calls are answered, especially during evenings or weekends.

To make an informed decision, tour the facility with a critical eye toward both flow and safety. Ask for recent examples of discharge planning and aftercare coordination to gauge how well MTCC translates in-hospital progress to home readiness. Inquire about staff-to-patient ratios across day and night shifts, the steps taken to address any pest or humidity concerns, and the process for escalating care if a resident's condition changes. Confirm that front desk communications remain reliable and that family members have a straightforward line of contact. Also probe the therapy team about goals, timelines, and how progress is tracked and shared with families.

In the final assessment, McAllen Transitional Care Center stands out as a practical, capable choice for rehab-focused care and family involvement. Its therapists and nursing staff can deliver meaningful recovery and daily improvements, and the climate of learning and engagement is a genuine asset for residents working to regain independence. Yet for families where reliability, rapid responsiveness, and immaculate surroundings are non-negotiable, the reported concerns cannot be ignored. The decision hinges on whether the emphasis rests on high-caliber rehabilitation and a supportive, involved culture, or on a steadier track record of flawless daily operations.

Features

Housing

  • 70 resident community capacity 70 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • McAllen Miller International (2 miles away) McAllen Miller International (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Mcallen Transitional Care Center is an assisted living community located in McAllen, TX. Our center offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

Within our community, we provide a beauty salon for residents to enjoy haircuts, styling, and other salon services. Our Cable or satellite TV service allows residents to relax and enjoy their favorite shows or movies. Community-operated transportation is available for outings and appointments, while our computer center provides access to technology for communication and entertainment.

Meals are served in our elegant dining room with restaurant-style dining, offering a variety of delicious options prepared by our kitchen staff. Dietary restrictions are accommodated to ensure that all residents receive proper nutrition. In addition, our small library offers a quiet space for reading and relaxation.

We prioritize the health and wellness of our residents by providing 24-hour call system and supervision. Assistance with daily living activities such as bathing, dressing, transfers, and medication management is readily available. We also offer specialized care for individuals with diabetes and mental wellness programs to support holistic well-being.

Residents can stay active through our fitness room and scheduled daily activities. Planned day trips allow residents to explore the local area, while resident-run activities encourage social interaction among peers. Concierge services are provided for any additional assistance needed.

Our location boasts several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters.

At the Mcallen Transitional Care Center, we strive to create a vibrant community where residents can maintain their independence while receiving personalized care in a comfortable setting.

Nearby Places of Interest

Pharmacies

  • Walgreens (1.3 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (3.8 miles)
  • Walgreens (4.1 miles)
  • H-E-B Pharmacy (4.5 miles)
  • Walgreens (4.7 miles)
  • CVS Pharmacy (4.7 miles)

Restaurants

  • Kurai (1.3 miles)
  • Yasuke (1.5 miles)
  • Whataburger (1.7 miles)
  • Panda Express (1.7 miles)
  • Golden Corral (1.7 miles)
  • McDonald's (1.8 miles)
  • McDonald's (1.8 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (1.9 miles)
  • Luby's (2.4 miles)
  • Reserva Coffee Roasters (3.6 miles)
  • Starbucks (4.1 miles)
  • Starbucks (4.8 miles)
  • Starbucks (4.8 miles)

Transportation

  • McAllen Miller International Airport (MFE) (1.9 miles)
  • McAllen Bus Terminal (2.9 miles)

Physicians

  • Ashley Pediatrics (2.6 miles)
  • Alonso, Ramiro, MD Industrial Health Works (4.9 miles)
  • Women's Clinic of the Rio Grande Valley (5 miles)
  • DHR Health Orthopedic Institute (5.9 miles)
  • McAllen Pediatric Associates (6.1 miles)
  • Urology Institute at Renaissance (6.1 miles)
  • Ashley Pediatrics (6.2 miles)

Theaters

  • Cinemark Theatre (2.8 miles)
  • Cinemark Hollywood USA (5 miles)

Parks

  • San Juan Municipal Park (3.7 miles)
  • Los Cabos Park (5.5 miles)
  • McAllen's 2nd Street Trail (6.9 miles)

Places of Worship

  • Basilica of Our Lady of San Juan Del Valle - National Shrine (4.1 miles)

Hospitals

  • Doctors Hospital at Renaissance (6 miles)
  • DHR Health Rehabilitation Hospital (6.1 miles)
  • Edinburg Conference Center At Renaissance (6.2 miles)
  • Doctors Hospital At Renaissance (6.3 miles)
  • South Texas Health System Behavioral (6.8 miles)

Frequently Asked Questions

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