Lakeridge Nursing And Rehabilitation
Save4403 74Th Street, Lubbock, TX 79424
For more information about senior living options: (844) 490-3973
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The collection of remarks about this facility runs the gamut from glowing endorsements to heartbreaking warnings. On the positive side, there are residents and family members who speak highly of certain staff members and aspects of care. One reviewer praises the environment as well run, with residents out of their rooms and adequately supervised, and specifically credits James Jones and his crew for "great job." Another describes a husband who has been there for 14 months as very well cared for, loved, and spoiled, with good food, nicely sized rooms, enjoyable activities, and a clean facility. A different commenter notes that their mother, placed there by hospice, was greeted warmly by staff at first, and another reviewer in the same vein highlights a staff member named Diane as wonderful, caring, and communicative. Finally, there are statements from a long-time professional in the field who asserts - in a strongly positive tone - that the facility provides compassionate, professional care, with visible improvements in a mother's condition from serious to stable and walking. Taken together, these voices emphasize moments of genuine care, attentiveness, and overall satisfaction with certain staff and routines.
Yet, these favorable notes sit alongside a substantial and troubling chorus of accusations about neglect, abuse, and neglect of basic needs. A number of reviewers report that their loved ones were harmed or endangered by staff. Specific claims include rude and disrespectful treatment by night staff, yelling at residents with dementia, and a sense that some staff "don't care." One account describes a resident who was left unattended for long periods and left in fear of retaliation if they complained. Another recalls a resident being put at risk by actions such as moving call lights and closing doors, contributing to injuries and medical emergencies. Several posts allege that some nurses bullies residents, limit access to help, or otherwise fail to respond promptly to calls for assistance. The intensity of these charges varies, but the recurring theme is that a subset of staff members either lacked compassion or failed to meet basic safety and dignity standards.
Another prominent thread concerns safety, safety culture, and accountability. Multiple reviewers recount stories of cold or inadequate meals, food that "tasted terrible" or smelled bad, and in at least one case, extended periods without food. More alarming are the accounts of extreme neglect: allegations of cold showers, being yelled at, being ignored when health issues arose, and even incidences where call lights were deliberately moved or disabled so residents couldn't summon help. The sense left by these accounts is that some residents lived with fear or confusion about whether anyone would respond to their needs, and that critical warnings about problems were met with dismissiveness rather than remedy.
The issue of personal belongings and theft is another recurring concern. Several families report that clothing, jewelry, body sprays, blankets, and other items went missing soon after being brought in or during the stay. One reviewer mentions a specific pattern of theft tied to branded items, suggesting the losses extended beyond incidental misplacement. The claim that laundering or housekeeping staff were involved in stealing items appears in multiple posts, sometimes accompanied by the smell of the facility and the perception that security or accountability measures were insufficient to protect residents' possessions. These losses contribute to a broader sense of insecurity and mistrust among families.
Visitation and autonomy are also touched by troubling notes. There are explicit statements about being unable to visit a loved one and even accusations that someone was held "hostage" or not allowed contact for months. In one case, a family member indicates they have not been able to see their mother in almost four months, which evokes a sense of isolation and worry about the resident's well-being. Separate anecdotes describe confusion, fear, and distress linked to how residents are treated by staff, including references to residents feeling punished for speaking up or for requesting help.
In sum, the sentiment surrounding this facility appears deeply divided. For every account of compassionate care, there is an equally forceful rebuke citing neglect, disrespect, unsafe conditions, or theft. Some reviewers commend particular staff members and highlight moments of professional, attentive care; others warn prospective families to seek alternatives and caution that serious problems have occurred. The most persistent takeaway is that experiences at this facility are highly inconsistent - positive interactions and outcomes can occur, but there are equally serious, explicit, and repeated concerns about safety, dignity, and basic caregiving that raise red flags for many families considering placement. If you are evaluating this facility, these accounts suggest you should investigate thoroughly, visit regularly, ask pointed questions about staff training and accountability, and closely monitor how your loved one is treated day to day.
Lakeridge Nursing And Rehabilitation in Lubbock, TX is a vibrant and welcoming assisted living community that provides exceptional care and a range of amenities to enhance the lives of its residents. From the moment you step into our facility, you'll notice the warm and inviting atmosphere created by our dedicated staff members.
Our residents enjoy a variety of amenities designed to make their stay comfortable and enjoyable. Our on-site beauty salon ensures that residents can always feel their best, while cable or satellite TV in each room offers entertainment options. Community-operated transportation is available for outings and appointments, and our computer center offers internet access for staying connected with loved ones. The dining room offers restaurant-style dining with delicious meals prepared by our skilled culinary team. For relaxation, our outdoor space and garden provide a tranquil environment.
We understand that care services are essential in an assisted living community, which is why we offer 24-hour call systems for immediate assistance. Our trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure the well-being of each resident. We believe that mental wellness is just as important as physical health, which is why we have a mental wellness program in place.
At Lakeridge Nursing And Rehabilitation, we strive to create an engaging environment for our residents through various activities and outings. Our concierge services help plan day trips for fun excursions outside the facility, while resident-run activities encourage social engagement within the community. We also offer fitness programs to promote active lifestyles.
Our location in Lubbock, TX places us near many conveniences and services. With several parks nearby, residents can enjoy nature walks or picnics with family and friends. There are numerous restaurants offering diverse cuisines for those looking to explore new flavors. Pharmacies are easily accessible for any necessary medication needs, while numerous physicians are available nearby for comprehensive medical care. Places of worship provide spiritual support, and theaters offer cultural entertainment options. Additionally, two hospitals in close proximity offer peace of mind for any medical emergencies.
Overall, Lakeridge Nursing And Rehabilitation is a place where residents can feel at home while receiving the care they need. Our dedicated staff, range of amenities, and convenient location make us an ideal choice for those seeking personalized assisted living services in Lubbock, TX.
Lakeridge Nursing And Rehabilitation is located at 4403 74Th Street, Lubbock, TX 79424 in Lubbock County, Texas
Lakeridge Nursing And Rehabilitation on seniors.fyi includes 11 photos including images showing interior, decor, artwork, aquarium, living room, television, dining, hallway, and more.
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