Bell Haven Nursing Ctr is a nursing home community in Killeen, TX.
Information last verified:
1002 Medical Dr, Killeen, TX 76543
For more information about senior living options: (866) 208-4318
4 from 106 reviews
5 stars
77
4 stars
3
3 stars
1
2 stars
3
1 stars
22
Overall Review of Bell Haven Nursing Ctr
common20 reviews mention this
Staff warmth and responsiveness varies
Residents describe both very responsive staff help and serious neglect in care.
Many reviewers say the staff members were friendly, welcoming, and attentive—often naming admissions or nursing contacts who returned calls, answered questions, and helped coordinate needs. Others describe missed calls, long waits, and inadequate attention to basic needs, including residents left in beds or going hours without help. Across reviews, communication and follow-through appear inconsistent depending on the specific experience.
common6 reviews mention this
Food is a mixed experience
Dining gets mixed feedback, with praise for good meals and complaints about cold food.
Some residents and families directly call the food very good, and at least one review ties positive care experiences to good meals. Other reviewers say the food was average and often served cold, and one person says they disliked how portions were compared to their loved one’s prior diet. Overall, food satisfaction depends on the reviewer’s particular stay.
caveat8 reviews mention this
Facility cleanliness is disputed
Cleanliness feedback is sharply split between spotless conditions and reports of dirty spaces.
Several reviewers say the facility is very clean, spotless, and well-maintained, including reports that rooms were cleaned daily and the building smelled good. At the same time, multiple negative reviews describe unclean conditions like dirty bathrooms, trash and stains, and even pest issues, with one complaint stating the building felt unclean overall. This makes cleanliness one of the most inconsistent parts of the experience.
common6 reviews mention this
Rehab therapy receives both praise and doubt
Reviews mention rehabilitation ranging from effective therapy to very limited or delayed sessions.
Some families credit the therapy team with helping residents regain progress, describing great rehab and getting back on their feet. Others say therapy was inadequate after surgery, with loved ones kept in bed and receiving little or delayed treatment. Taken together, rehab results and the amount of therapy time described by reviewers do not appear uniform.
caveat2 reviews mention this
Care for dementia is a concern
At least some reviews raise concerns about staffing and capability for dementia care.
One reviewer specifically advises against choosing the facility for a loved one with dementia needing nursing care outside the home, citing understaffing and limited training or resources. Another review also describes problems delivering timely, attentive care and managing residents’ day-to-day needs. These comments point to concerns about whether the facility can consistently meet more complex care needs.
differentiator6 reviews mention this
Counseling and paperwork support stand out
Families and referral partners highlight admissions and support help as a key strength.
Multiple reviewers name admissions or marketing contacts who helped with questions, paperwork, Medicaid information, and getting services set up. There are also mentions of coordinating respite or hospice-related needs and providing clear points of contact for follow-up. Even when the day-to-day care is criticized by other reviewers, the handling of intake and coordination comes up positively.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Transportation
Robert Gray AAF (8 miles away)
Nearby Places of Interest
This part of Killeen, Texas, offers a variety of amenities and services that cater to senior living needs. With a selection of churches nearby for spiritual fulfillment, restaurants offering diverse cuisine options, parks for outdoor activities, theaters for entertainment, pharmacies for medical needs, cafes for socializing, transportation options for convenience, and physicians and healthcare facilities in close proximity for health care services. The community is well-equipped to provide a comfortable and convenient lifestyle for seniors looking to settle down in this area.
Places of Worship
St Joseph's Catholic Church (0.1 miles)
Anderson Chapel AME Church (1.4 miles)
First Baptist Church of Killeen (3 miles)
Memorial Baptist Church (3.6 miles)
EPIC Church (5.3 miles)
Restaurants
Taqueria Mexico Restaurant (1 miles)
Yank Sing (2.3 miles)
Hook & Reel Cajun Seafood & Bar (2.3 miles)
Little Tokyo (2.3 miles)
Chili's Grill & Bar (2.3 miles)
In-N-Out Burger (2.4 miles)
Olive Garden (2.4 miles)
Parks
Long Branch Park (1.3 miles)
Playground (3.4 miles)
Carl Levin Park (4.3 miles)
Theaters
Regal Killeen (2.2 miles)
Cinemark At Market Heights (4 miles)
Cinergy Copperas Cove (10 miles)
Pharmacies
Scott & White Pharmacy (2.6 miles)
Pharmacy-Harker Heights (4.1 miles)
Walgreens (4.2 miles)
Clear Creek Pharmacy (5.4 miles)
CVS Pharmacy (5.4 miles)
Cafes
Starbucks (2.7 miles)
Starbucks (4.1 miles)
Black Rifle Coffee Company (4.1 miles)
Starbucks (4.3 miles)
Dutch Bros Coffee (4.5 miles)
The Coffee Bean and Tea Leaf (6.3 miles)
Starbucks (10.2 miles)
Transportation
U-Haul Neighborhood Dealer (2.7 miles)
Traintrack (7.7 miles)
Physicians
Metroplex Open Mri (3.3 miles)
Webster Family Practice (3.3 miles)
Colin Sanner, MD (3.5 miles)
Gallup, Roger Williamson Pulmonary and Sleep Associates (3.5 miles)
Elemuren Bola MD Family Medicine Clinic (3.5 miles)
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.
Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.
Bell Haven Nursing Ctr photos
×
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
Skilled Nursing Facility
Robert Gray AAF (8 miles away)
Vibrant, personalized care in a location with extensive nearby amenities.
Nurturing Our Elders: Linda's Journey of Supporting Her Mother
A Comprehensive Exploration of Common Misunderstandings about Powers of Attorney
Senior Move Management: Understanding the Role, Value, and Associated Costs