The Rosewood Retirement Village Assisted Living

Pros

• The staff at Rosewood Assisted Living consistently provide warm welcomes and offers of assistance, creating a friendly atmosphere for residents and visitors alike.
• Residents enjoy a clean and warm environment, which contributes to a homely feel within the community.
• There are plenty of activities available throughout the day to keep residents engaged and occupied.
• Caregivers at Rosewood are described as attentive, supportive, and willing to assist residents with their needs.
• Families express satisfaction with the care their loved ones receive, noting that they feel comfortable and at peace in the facility.
• Improvements have been made to food quality after resident feedback, showcasing responsiveness from management.
• Residents appreciate that the grounds and common areas are well-maintained, enhancing the overall living experience.
• The community has been effective in providing transportation for appointments, ensuring residents receive necessary care.
• Staff demonstrate great professionalism and customer service, leaving a lasting positive impression on families visiting their loved ones.
• Families express gratitude for the supportive services offered during respite care experiences, highlighting excellent service at a reasonable cost.

Cons

• Some caregivers were not good, leading to dissatisfaction with the care provided.
• The resident disliked the food and preferred to eat their own meals.
• The apartments were outdated, despite the nice building entrance.
• Staff turnover was high, impacting the quality of care.
• Promised transportation to appointments was not provided.
• A resident did not receive dinner for over an hour, which is unacceptable for a diabetic patient.
• A resident was discharged with a catheter still in place, causing significant concern for the family.
• Housekeeping did not clean apartments to the resident's satisfaction.
• The initial food quality was poor, although it eventually improved after feedback.

Review

The reviews of Rosewood Assisted Living in Killeen, Texas, paint a multifaceted picture of both commendation and criticism regarding the facility's overall quality of care, environment, and staff. One consistent theme across several testimonials is the warmth and friendliness offered by the staff. Many residents and their families express appreciation for how welcoming and helpful the caregivers are upon entering the community. The personal attention given by staff members contributes significantly to creating a homely atmosphere that residents have come to appreciate. A comment from one satisfied family member highlights a sense of comfort for their loved one, who has formed friendships with other residents after being cared for at Rosewood for nearly a year.

However, alongside these positive remarks exists a stark contrast concerning the quality of caregiving. Some reviews criticize the variance in caregiver performance; while some were reported as attentive and caring, others fell short of expectations. An account from a frustrated family member recounts an incident where their grandmother was left without dinner for over an hour despite her diabetic condition—an unacceptable lapse in basic care. This raises concerns about staff training and communication within the facility. Moreover, complications arose when their grandmother was discharged prematurely while still requiring catheter assistance—a situation deemed shameful by her family.

When it comes to living spaces, opinions differ sharply among reviewers as well. While some noted that the building offers a clean and warm environment with ample communal activities to keep residents engaged throughout the day, others expressed disappointment regarding outdated apartments that could benefit from modern updates. One resident particularly appreciated the maintenance of grounds and common areas but found housekeeping services underwhelming in maintaining their individual apartment’s cleanliness.

Food service has also emerged as a recurrent talking point among reviewers—both positively and negatively. Initial reviews mentioned dissatisfaction with food quality upon moving in; however, improvements were noted after complaints reached higher management levels. Several residents emphasized that while food quality is improving, getting consistent meals can sometimes be problematic—a concern echoed by those who felt dietary needs were not adequately met.

On another note, there are glowing accounts about administrative support at Rosewood Assisted Living. The new administrator garnered praise for being attentive to both residents' needs and familial concerns alike. This recent change appears to have contributed positively to overall morale within the facility compared to previous experiences shared by long-term visitors of Rosewood Assisted Living before staffing changes occurred.

In conclusion, Rosewood Assisted Living presents itself as a place that mixes positive community spirit with challenges related to staffing consistency and care standards—in particular with mealtime provisions. Families seeking assisted living options may find this establishment appealing due to its friendly atmosphere and dedicated administrative support but should remain vigilant about specific caregiving practices during their visitations or when considering admission for loved ones. Overall feedback suggests that while improvements are underway recently under new leadership, ongoing attention is needed in certain areas for this facility to achieve its full potential in providing exemplary supportive living environments.

This part of Killeen, Texas, offers a variety of amenities and services that could be appealing for seniors looking to settle in the area. With several physicians' offices located within close proximity, medical care is easily accessible. There are also a number of pharmacies nearby for prescription needs. In terms of dining options, there are popular chain restaurants such as Chick-Fil-A and Raising Cane's Chicken Fingers, providing convenience for meals out. Additionally, coffee lovers will appreciate the presence of Starbucks and other cafes within a short distance. For leisure activities, there are theaters like Cinemark At Market Heights and parks like Carl Levin Park for relaxation or exercise. The range of places of worship in the vicinity caters to various religious preferences as well. Overall, this area offers a mix of conveniences and attractions that could make it a comfortable and enjoyable location for senior living.

Physicians

• Webster Family Practice (0.1 miles)
• Metroplex Open Mri (0.2 miles)
• Colin Sanner, MD (0.2 miles)
• Gallup, Roger Williamson Pulmonary and Sleep Associates (0.2 miles)
• Wellstone Health Partners (0.3 miles)
• Eye Care Institute (0.3 miles)
• Austin Heart - Harker Heights (0.3 miles)

Restaurants

• Bahama Buck's (1 miles)
• Chick-Fil-A (1.1 miles)
• Bubba's 33 (1.2 miles)
• Raising Cane's Chicken Fingers (1.2 miles)
• Panda Express (1.2 miles)
• Whataburger (1.2 miles)
• Razzoo's Harker Heights (1.3 miles)

Pharmacies

• Scott & White Pharmacy (1 miles)
• Walgreens (1.2 miles)
• Pharmacy-Harker Heights (2 miles)
• CVS Pharmacy (5.8 miles)
• Clear Creek Pharmacy (7.3 miles)
• Baylor Scott & White Pharmacy #232 (11.3 miles)

Cafes

• Starbucks (1.2 miles)
• Black Rifle Coffee Company (1.2 miles)
• Starbucks (3 miles)
• Starbucks (4.1 miles)
• Dutch Bros Coffee (4.4 miles)
• The Coffee Bean and Tea Leaf (5.3 miles)

Theaters

• Cinemark At Market Heights (1.3 miles)
• Regal Killeen (1.8 miles)
• Cinergy Copperas Cove (11.3 miles)

Parks

• Carl Levin Park (1.4 miles)
• Long Branch Park (3.1 miles)
• Playground (6 miles)
• Chalk Ridge Falls Park (10.1 miles)

Places of Worship

• First Baptist Church of Killeen (2.1 miles)
• Anderson Chapel AME Church (2.2 miles)
• Memorial Baptist Church (3.1 miles)
• St Joseph's Catholic Church (3.3 miles)
• EPIC Church (4.5 miles)

Transportation

• U-Haul Neighborhood Dealer (3.4 miles)
• Traintrack (5.9 miles)