8820 Town Park Drive, Houston, TX 77036
For more information about senior living options: (844) 490-3973
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The Lev at Town Park has an amazing group of employees dedicated to patient care. The admissions process at The Lev at Town Park is seamless, and the care is amazing. The staff at The Lev at Town Park are exceptional and personable. Ms Roslyn puts patients first. The Lev at Town Park is well maintained and very clean. The therapy team at The Lev at Town Park is awesome. The staff provided excellent care and treated the resident royally at Westchase. There are always activities for residents at Westchase. The facility at Westchase is clean and has nice outdoor areas. The staff at Westchase have been friendly to residents and families.
The park reviews describe discriminatory and inconsistently enforced rules, with some visitors barred from items that others are allowed. They feel discriminated against personally, as if park staff are singling them out. The nursing home reviews depict the facility as the worst, citing moldy food, neglect, roaches, and chronic short-staffing. They report call lights going unanswered and staff being rude to both residents and family members, plus a persistent urine odor. They warn others not to choose the facility and claim there is no accessible corporate contact to address concerns. They describe residents being left for hours in urine and feces and a lack of proper fall monitoring. They allege that meals are served late and personal items are stolen, indicating a breakdown in basic care. They criticize the administration and HR for poor ethics and suggest that state intervention or closure is warranted.Westchase Health and Rehabilitation Center in Houston is best suited for seniors who want a rehab-focused stay with a warm, home-like atmosphere and a clear emphasis on therapy. Families pursuing post-acute recovery or short-to-mid-term custodial care will find a practical, attendance-oriented approach here, where a responsive team works to tailor treatment plans and keep families informed. This is not a luxury facility, but a pragmatic option for obtaining meaningful rehab and daily care. Those who require flawless cleanliness, perfect staffing parity, and relentlessly rapid call-light responses should consider alternatives. The mixed reviews reveal both genuine warmth and meaningful rehab progress, alongside persistent concerns about staffing levels and maintenance.
Therapy and daily care emerge as the strongest pillars. Reviewers consistently praise the therapy team as skilled and well-coordinated, with nurse practitioners and physicians who participate actively in rehab progress and medication management. Residents are described as treated with respect, part of a collaborative "family" culture, and greeted warmly by staff during visits. The front-office and management are viewed as approachable, and there is a sense that treatment plans are communicated clearly to families. For families prioritizing tangible rehab gains and steady professional oversight, Westchase delivers substantial value in the core rehab promise, even when other issues exist.
The flip side is where Westchase struggles. Multiple reviews flag staffing constraints that ripple through care delivery: nurses and CNAs described as overworked, which can slow response times to call lights and affect attention to detail. A large facility with limited hands becomes visible in everyday operations - delays in routine tasks, maintenance concerns, and aging infrastructure such as ceiling stains and wall wear. Some residents report encounters with staff who seem indifferent or rushed, and complaints about meals arriving late or snacks going missing. Taken together, these factors are not trivial; they shape safety, comfort, and the confidence families place in a long-term care plan.
Even so, the strongest rehab and the evident care culture can offset many drawbacks when the focus remains on progress and communication. Families that value transparent updates on treatment plans find reassurance in the level of involvement available; therapists' competence translates into real-life improvements and a sense of momentum in recovery. Cleanliness and outdoor space contribute to a more pleasant, livable environment that supports socializing and family time. In short, Westchase holds substantial promise for rehabilitation success and daily life quality, provided staffing and maintenance do not erode the experience on a recurring basis.
For families weighing alternatives, the decision hinges on non-negotiables. If flawless hygiene, instantaneous call-light responsiveness, and a consistently well-staffed environment are essential, other facilities with stronger staffing ratios and stricter cleanliness records should be pursued. If a resident requires near-constant monitoring or has elevated fall risk, the current staffing model may still pose risk and warrant a closer look at other options. Prospective residents should review recent state surveys and speak directly with current residents and families about response times, meal service, and accountability to care plans before committing. The size of the campus offers social opportunities but can feel impersonal if staffing remains stretched.
The bottom-line approach is practical and action-oriented. An in-person tour focused on observing call-light responsiveness, meal timing, and therapy schedules is essential. Request current staffing ratios by shift, review the activity calendar, and meet both the therapist team and the administrator to gauge alignment with recovery goals. If Westchase aligns with the priorities - solid rehab, a caring staff, and a welcoming environment - proceed with explicit expectations and scheduled check-ins to preserve accountability. If not, pivot to facilities with proven consistency in staffing, cleanliness, and safety, ensuring the senior loved one receives timely, attentive care that matches the intended care plan.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William P X (16 miles away) George Bush Intercontinental (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Westchase Health And Rehabilitation Center in Houston, TX is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can indulge in personal grooming services, while also enjoying their favorite shows on cable or satellite TV in the comfort of their own rooms.
Transportation is made convenient with community-operated transportation and arrangement services for non-medical appointments and doctor visits. Residents have access to a computer center equipped with modern technology, as well as Wi-Fi/high-speed internet throughout the premises.
Delicious meals are served in the dining room, offering restaurant-style dining experiences with special dietary restrictions accommodated. Additionally, residents can choose to utilize the kitchenette in their fully furnished rooms for preparing their own meals if desired. Housekeeping services ensure that living spaces are always clean and tidy.
The well-being of residents is prioritized through various care services including assistance with daily activities such as bathing, dressing, and transfers. The mental wellness program promotes emotional health, while medication management helps ensure that residents stay on top of their healthcare needs. A diabetes diet is available for those who require it.
Engaging activities are offered on a daily basis, ranging from fitness programs to planned day trips and resident-run activities. A small library and gaming room provides additional entertainment options for leisure time enjoyment.
Nearby amenities include cafes, pharmacies, physicians' offices, restaurants, and theaters making it easy for residents to access any necessities or enjoy outings within close proximity.
Overall, the Westchase Health And Rehabilitation Center strives to provide a comfortable and supportive environment where residents can age gracefully while receiving comprehensive care services and enjoying an array of amenities to enhance their quality of life.
Westchase Health And Rehabilitation Center is located at 8820 Town Park Drive, Houston, TX 77036 in Harris County, Texas
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